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W W W. M IKEW ITTENSTEIN.COM


         Are You Delivering A Great
           Customer Experience?

                       MIKE WITTENSTEIN
                        Mike Wittenstein Speaks To and Consults with Organizations that
                         Want to Create Memorable, Profitable Customer Experiences.


                                                                            MIKE’S CLIENTS SPEAK
At Mike Wittenstein’s keynotes, workshops, and
consultations, you’ll learn proven strategies to:            “When Mike Wittenstein speaks, people listen. Mike is
                                                              so passionate about customer experience as a way
                Increase Business                             to transform businesses. He speaks from the heart
                                                              and from his frontline experience guiding clients
                                                              through this process. That’s why my ExecuNet
                Build Customer Loyalty                        audiences always connect with him — and why I
                                                              keep inviting him back.”
                Improve Employee
                                                                                        - J. Patrick Haly, ExecuNet
                Morale and Productivity
                                                             “My responsibility is to feature speakers who engage
Through engaging keynotes, interactive workshops and
                                                              us, make us think and offer best practices so our
inspired consulting, Mike Wittenstein helps clients and       members feel like the meeting was a good
audiences create memorable, profitable customer               investment of their time. Mike Wittenstein does that.
experiences.                                                  His presentation is a prime example of a good
                                                              customer experience.”
For more than two decades, Mike has led change and              - Joe Noonan, Business Marketing Association
innovation initiatives for hundreds of hospitality, retail
and service firms. Fluent in four languages, he skillfully   “Mike’s business strategy and positioning ideas have
                                                              added millions to the value of our various
translates an organization’s intent into words everyone
                                                              companies. He is able to generate more ideas per
can understand and get behind. Mike’s keen                    minute than anyone I have ever met. One of his best
observational skills and articulate feedback give clients     skills is the ability to look at a business or product and
the equivalent of a front-row seat at their own               in real time bend/stretch/rotate/x-ray/twist/reinvent
                                                              its core value proposition and positioning to give us
company’s experience.
                                                              a wide range of strategic options -- a number of
                                                              which are typically better and ultimately more
Mike earned his MBA from the Thunderbird School of            profitable than the current product or business
Global Management. As an e-Visionary at IBM, he               model.”
identified early branding and marketing trends and            - Michael Price, General Partner, CEO Ventures
developed methodologies to prepare IBM to do
business in new markets. Mike was the cofounder and
                                                                           Want to Learn More About Delivering
CEO of Galileo, a technology communications
                                                                           Great Customer Experiences? Call
companies nationally recognized for innovation and
                                                                           Mike to discuss your needs and his
creativity. His strategy studio is Storyminers where
                                                                           programs and consulting.
companies find and become their story.

      Info and Bookings (866) 770-9830 | Mobile (404) 229-5809 | Mike@MikeWittenstein.com

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Overview

  • 1. W W W. M IKEW ITTENSTEIN.COM Are You Delivering A Great Customer Experience? MIKE WITTENSTEIN Mike Wittenstein Speaks To and Consults with Organizations that Want to Create Memorable, Profitable Customer Experiences. MIKE’S CLIENTS SPEAK At Mike Wittenstein’s keynotes, workshops, and consultations, you’ll learn proven strategies to: “When Mike Wittenstein speaks, people listen. Mike is so passionate about customer experience as a way Increase Business to transform businesses. He speaks from the heart and from his frontline experience guiding clients through this process. That’s why my ExecuNet Build Customer Loyalty audiences always connect with him — and why I keep inviting him back.” Improve Employee - J. Patrick Haly, ExecuNet Morale and Productivity “My responsibility is to feature speakers who engage Through engaging keynotes, interactive workshops and us, make us think and offer best practices so our inspired consulting, Mike Wittenstein helps clients and members feel like the meeting was a good audiences create memorable, profitable customer investment of their time. Mike Wittenstein does that. experiences. His presentation is a prime example of a good customer experience.” For more than two decades, Mike has led change and - Joe Noonan, Business Marketing Association innovation initiatives for hundreds of hospitality, retail and service firms. Fluent in four languages, he skillfully “Mike’s business strategy and positioning ideas have added millions to the value of our various translates an organization’s intent into words everyone companies. He is able to generate more ideas per can understand and get behind. Mike’s keen minute than anyone I have ever met. One of his best observational skills and articulate feedback give clients skills is the ability to look at a business or product and the equivalent of a front-row seat at their own in real time bend/stretch/rotate/x-ray/twist/reinvent its core value proposition and positioning to give us company’s experience. a wide range of strategic options -- a number of which are typically better and ultimately more Mike earned his MBA from the Thunderbird School of profitable than the current product or business Global Management. As an e-Visionary at IBM, he model.” identified early branding and marketing trends and - Michael Price, General Partner, CEO Ventures developed methodologies to prepare IBM to do business in new markets. Mike was the cofounder and Want to Learn More About Delivering CEO of Galileo, a technology communications Great Customer Experiences? Call companies nationally recognized for innovation and Mike to discuss your needs and his creativity. His strategy studio is Storyminers where programs and consulting. companies find and become their story. Info and Bookings (866) 770-9830 | Mobile (404) 229-5809 | Mike@MikeWittenstein.com