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Outta time,
      scope,
      and we fixed that already
      Is there a Disconnect




                             Presenter: Gary Barber
Friday, 2 December 2011
Friday, 2 December 2011
Me



                               @tuna

                          manwithnoblog.com

                           radharc.com.au




Friday, 2 December 2011
Australian Web Awards




Friday, 2 December 2011
Australian Web Awards




Friday, 2 December 2011
Report Card 2009



                          2009   2010   2011
    Development           C+
    Visual Design          B-
    Accessibility          B
    User Experience       C+
    Content               C+


Friday, 2 December 2011
Report Card 2010



                          2009   2010   2011
    Development           C+      B
    Visual Design          B-     B
    Accessibility          B      B-
    User Experience       C+      B+
    Content               C+      B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A
    Visual Design          B-     B      B+
    Accessibility          B      B-     C-
    User Experience       C+      B+     A+
    Content               C+      B+     B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A     ✓
    Visual Design          B-     B      B+
    Accessibility          B      B-     C-
    User Experience       C+      B+     A+
    Content               C+      B+     B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A     ✓
    Visual Design          B-     B      B+    ✓
    Accessibility          B      B-     C-
    User Experience       C+      B+     A+
    Content               C+      B+     B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A     ✓
    Visual Design          B-     B      B+    ✓
    Accessibility          B      B-     C-    ✗
    User Experience       C+      B+     A+
    Content               C+      B+     B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A     ✓
    Visual Design          B-     B      B+    ✓
    Accessibility          B      B-     C-    ✗
    User Experience       C+      B+     A+    ✓
    Content               C+      B+     B+


Friday, 2 December 2011
Report Card 2011



                          2009   2010   2011
    Development           C+      B      A     ✓
    Visual Design          B-     B      B+    ✓
    Accessibility          B      B-     C-    ✗
    User Experience       C+      B+     A+    ✓
    Content               C+      B+     B+    ✓
Friday, 2 December 2011
We Failed




Friday, 2 December 2011
Best of the Best




CC - http://www.flickr.com/photos/14721869@N02/2679598603
Friday, 2 December 2011
This was personal




CC - http://www.flickr.com/photos/40645538@N00/3331437207
Friday, 2 December 2011
What is the Issue




Friday, 2 December 2011
Stated WCAG Compliance




Friday, 2 December 2011
Stated WCAG Compliance




Friday, 2 December 2011
Stated WCAG Compliance




Friday, 2 December 2011
Stated WCAG Compliance




Friday, 2 December 2011
WCAG Compliance Success




Friday, 2 December 2011
Top Accessibility Issues




  Size is Chance of Error Present


Friday, 2 December 2011
5% issues




Friday, 2 December 2011
NSW Error Occurrence




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
WA Error Occurrence




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
VIC Error Occurrence




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
QLD Error Occurrence




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
NT Error Occurrence




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Alt Text




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Navigation




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Colour Contrast




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Read More




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Skip Links




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - JavaScript Issues




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Semantic Structure




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Issues / State - Form Labels




   ACT & SA discounted due to limited entries


Friday, 2 December 2011
Beyond numbers




Friday, 2 December 2011
Off the Agenda




CC - http://www.flickr.com/photos/24293932@N00/2752221871
Friday, 2 December 2011
Off the record




Friday, 2 December 2011
Tran - The Developer

               dcds                                        • He speaks several programming
                                                               languages, some from various legacy
                                                               systems.
                                                           •   Considers himself a good developer,
                                                               taking the time to learn new
                                                               techniques and undertake his own
                                                               professional development, the latest
                                                               JavaScript.
                   • Is constantly under pressure to delivery more with less.
                   • Now rarely develops anything outside a framework. mainly to
                          reduce time.



CC - http://www.flickr.com/photos/70285332@N00/2112535017
Friday, 2 December 2011
Joanne - The Project Manager

                                                           • Her focus is on the project, it’s
                                                               scope, resources and budget.
                                                               Nothing else is important, unless
                                                               you can get the client to change
                                                               them.
                                                           •   Her mantra is “Pick two from Fast,
                                                               Cheap or Good”. That’s how we
                                                               can deliver.

                   • If it’s not documented, then it’s not in her view. And does not
                          exist. Simple. The world is not grey, it’s black and white.
                   •      She regularly performs resource miracles.



CC - http://www.flickr.com/photos/24662369@N07/3645313261
Friday, 2 December 2011
Nik - The Business Owner

                                                       • Is very aware of products and
                                                     services he is responsible for and
                                                     their quality and customer appeal.
                                                  • His focus is on the long term
                                                     profitability of the business not
                                                     short term gains.
                                                  • Doesn’t see the need to change a
                                                     system if there is no ROI.
                     •    Sometimes in business you have to discount aspects of you
                          customer base verses profitability.
                     •    Technology is just a tool.



CC - http://www.flickr.com/photos/thefrsb/3775175518/
Friday, 2 December 2011
Peter - Govt CEOs / IT Managers

                                                            • His focus is on the dept vision and over
                                                                all mission as well as avoiding annoying
                                                                the Ministerial staff too much.
                                                            •   “The general public are just people that
                                                                don’t really understand that we are the
                                                                caretakers that will look after them.
                                                                We do know best, they just need to
                                                                think they have some input. “

                    • He has a reliance on the people and experts around him.
                          Doesn’t like to have to second guess the situation.
                    •     Ensures adequate resources for dept at cost of other projects.



CC - http://www.flickr.com/photos/70305561@N07/6385675903/
Friday, 2 December 2011
The Solution




Friday, 2 December 2011
The Solution




CC - http://www.flickr.com/photos/52197095@N00/3966640589
Friday, 2 December 2011
The Solution




CC - http://www.flickr.com/photos/15489034@N00/896350151
Friday, 2 December 2011
Taking it Back




Friday, 2 December 2011
Over a Wine or Two




CC - http://www.flickr.com/photos/11248435@N04/6274941522
Friday, 2 December 2011
Web standards back when




 CC - http://www.flickr.com/photos/49786280@N00/2066561288 http://www.flickr.com/photos/62449696@N00/4130884283
 http://www.flickr.com/photos/45047848@N00/3067062814 http://www.flickr.com/photos/97872246@N00/5222148421
 http://www.flickr.com/photos/84018923@N00/4147510296 http://www.flickr.com/photos/84018923@N00/4147509738
 http://www.flickr.com/photos/62449696@N00/2064687933 http://www.flickr.com/photos/35468140272@N01/5101502931
 http://www.flickr.com/photos/73684489@N00/2064607297

Friday, 2 December 2011
Free and Easy




CC - http://www.flickr.com/photos/38782010@N00/5151972503
Friday, 2 December 2011
Developer Engagement




CC - http://www.flickr.com/photos/71865026@N00/1264424156
Friday, 2 December 2011
Educator Engagement




Friday, 2 December 2011
Web Standards and Accessibility




Friday, 2 December 2011
Web Standards and Accessibility




Friday, 2 December 2011
Lost his way




Friday, 2 December 2011
Back Together




Friday, 2 December 2011
Still the Path is Blocked




CC - http://www.flickr.com/photos/51035767928@N01/199406372
Friday, 2 December 2011
Money Talks




Friday, 2 December 2011
Giving it Back




CC - http://www.flickr.com/photos/46473296@N02/5319220956
Friday, 2 December 2011
Celebration Time




CC - http://www.flickr.com/photos/bayasaa/2693171833/
Friday, 2 December 2011
Reality Bites




CC - http://www.flickr.com/photos/georgo10/3120739120/
Friday, 2 December 2011
It’s Not a Free Lunch




CC - http://www.flickr.com/photos/tmray02/2429431634
Friday, 2 December 2011
5% of people are doers




CC - http://www.flickr.com/photos/33279927@N08/3853138964
Friday, 2 December 2011
We are the solution




Copyright Istockphoto
Friday, 2 December 2011
Time is Limited - Share it




Friday, 2 December 2011
The CMS




Friday, 2 December 2011
Web agencies and CMS




Copyright Istockphoto
Friday, 2 December 2011
Three Flavours




CC - http://www.flickr.com/photos/patr1ck/4899242144/
Friday, 2 December 2011
CMS - WCAG and ATAG




CC - http://www.flickr.com/photos/11091248@N00/1471592029
Friday, 2 December 2011
Getting to the Developers




CC - http://www.flickr.com/photos/34321416@N00/384080245
Friday, 2 December 2011
A Journey to the Backwoods




 Copyright Istockphoto
Friday, 2 December 2011
Talk the Talk to Developers




 CC: http://www.flickr.com/photos/akeg/4697231196/
Friday, 2 December 2011
Dealing with Legacy




CC - http://www.flickr.com/photos/laughingsquid/102655408
Friday, 2 December 2011
Questioning vendors




Copyright Istockphoto
Friday, 2 December 2011
Being First




CC - http://www.flickr.com/photos/39486325@N08/3632344397
Friday, 2 December 2011
Education Comes First




Friday, 2 December 2011
Graduates != accessibility




CC - http://www.flickr.com/photos/27433628@N05/2669973449
Friday, 2 December 2011
Universities offering Accessibility




CC - http://www.flickr.com/photos/90151774@N00/3248937150
Friday, 2 December 2011
Doing the Right Thing




CC - http://www.flickr.com/photos/55779593@N00/127023370
Friday, 2 December 2011
Usual Lip Service




 Copyright Istockphoto
Friday, 2 December 2011
An Inclusive Approach




CC - http://www.flickr.com/photos/29817792@N06/4918340188
Friday, 2 December 2011
Just not my Issue




Friday, 2 December 2011
If we get it Right




 Copyright Istockphoto

Friday, 2 December 2011
It’ll Still Fail




CC - http://www.flickr.com/photos/48722259@N02/4848731851
Friday, 2 December 2011
We Aren't in Control




 Copyright Istockphoto

Friday, 2 December 2011
Cate - Content Publisher

                                                • She is the centralised go to person of
                                                    here office. Hence she is very
                                                    multiple skilled.
                                                •   Being time poor is not really her
                                                    issue, but the people around her than
                                                    place demands on her.
                                                •   Badly designed interfaces and
                                                    procedures constantly frustrate her,
                                                    she often has to find workarounds.

                        • Her life is very full outside of work hours, sometimes she
                          considers that she is doing everyones job for them.



Copyright Istockphoto
Friday, 2 December 2011
Content Updaters are King




 Copyright Istockphoto
Friday, 2 December 2011
It’s at Their Wimp




CC - http://www.flickr.com/photos/65694112@N05/6146952283
Friday, 2 December 2011
It Just has to Look Good




CC - http://www.flickr.com/photos/face_it/6200218519
Friday, 2 December 2011
Just Get it Done, and Go Home




CC - http://www.flickr.com/photos/43154752@N00/5542204770
Friday, 2 December 2011
There’s no Engagement




 Copyright Istockphoto
Friday, 2 December 2011
The New Sheriff in Town




Copyright Istockphoto
Friday, 2 December 2011
Let’s Capture the Journey




CC - :http://www.flickr.com/photos/83265757@N00/96516632
Friday, 2 December 2011
Making it Sexy, Smart & Accessible




CC - :http://www.flickr.com/photos/38787085@N02/5128626016
Friday, 2 December 2011
Questions




Friday, 2 December 2011

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Outta time,
 scope, 
and we fixed that already 
Is there a Disconnect

  • 1. Outta time, scope, and we fixed that already Is there a Disconnect Presenter: Gary Barber Friday, 2 December 2011
  • 3. Me @tuna manwithnoblog.com radharc.com.au Friday, 2 December 2011
  • 6. Report Card 2009 2009 2010 2011 Development C+ Visual Design B- Accessibility B User Experience C+ Content C+ Friday, 2 December 2011
  • 7. Report Card 2010 2009 2010 2011 Development C+ B Visual Design B- B Accessibility B B- User Experience C+ B+ Content C+ B+ Friday, 2 December 2011
  • 8. Report Card 2011 2009 2010 2011 Development C+ B A Visual Design B- B B+ Accessibility B B- C- User Experience C+ B+ A+ Content C+ B+ B+ Friday, 2 December 2011
  • 9. Report Card 2011 2009 2010 2011 Development C+ B A ✓ Visual Design B- B B+ Accessibility B B- C- User Experience C+ B+ A+ Content C+ B+ B+ Friday, 2 December 2011
  • 10. Report Card 2011 2009 2010 2011 Development C+ B A ✓ Visual Design B- B B+ ✓ Accessibility B B- C- User Experience C+ B+ A+ Content C+ B+ B+ Friday, 2 December 2011
  • 11. Report Card 2011 2009 2010 2011 Development C+ B A ✓ Visual Design B- B B+ ✓ Accessibility B B- C- ✗ User Experience C+ B+ A+ Content C+ B+ B+ Friday, 2 December 2011
  • 12. Report Card 2011 2009 2010 2011 Development C+ B A ✓ Visual Design B- B B+ ✓ Accessibility B B- C- ✗ User Experience C+ B+ A+ ✓ Content C+ B+ B+ Friday, 2 December 2011
  • 13. Report Card 2011 2009 2010 2011 Development C+ B A ✓ Visual Design B- B B+ ✓ Accessibility B B- C- ✗ User Experience C+ B+ A+ ✓ Content C+ B+ B+ ✓ Friday, 2 December 2011
  • 14. We Failed Friday, 2 December 2011
  • 15. Best of the Best CC - http://www.flickr.com/photos/14721869@N02/2679598603 Friday, 2 December 2011
  • 16. This was personal CC - http://www.flickr.com/photos/40645538@N00/3331437207 Friday, 2 December 2011
  • 17. What is the Issue Friday, 2 December 2011
  • 23. Top Accessibility Issues Size is Chance of Error Present Friday, 2 December 2011
  • 24. 5% issues Friday, 2 December 2011
  • 25. NSW Error Occurrence ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 26. WA Error Occurrence ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 27. VIC Error Occurrence ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 28. QLD Error Occurrence ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 29. NT Error Occurrence ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 30. Issues / State - Alt Text ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 31. Issues / State - Navigation ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 32. Issues / State - Colour Contrast ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 33. Issues / State - Read More ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 34. Issues / State - Skip Links ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 35. Issues / State - JavaScript Issues ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 36. Issues / State - Semantic Structure ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 37. Issues / State - Form Labels ACT & SA discounted due to limited entries Friday, 2 December 2011
  • 38. Beyond numbers Friday, 2 December 2011
  • 39. Off the Agenda CC - http://www.flickr.com/photos/24293932@N00/2752221871 Friday, 2 December 2011
  • 40. Off the record Friday, 2 December 2011
  • 41. Tran - The Developer dcds • He speaks several programming languages, some from various legacy systems. • Considers himself a good developer, taking the time to learn new techniques and undertake his own professional development, the latest JavaScript. • Is constantly under pressure to delivery more with less. • Now rarely develops anything outside a framework. mainly to reduce time. CC - http://www.flickr.com/photos/70285332@N00/2112535017 Friday, 2 December 2011
  • 42. Joanne - The Project Manager • Her focus is on the project, it’s scope, resources and budget. Nothing else is important, unless you can get the client to change them. • Her mantra is “Pick two from Fast, Cheap or Good”. That’s how we can deliver. • If it’s not documented, then it’s not in her view. And does not exist. Simple. The world is not grey, it’s black and white. • She regularly performs resource miracles. CC - http://www.flickr.com/photos/24662369@N07/3645313261 Friday, 2 December 2011
  • 43. Nik - The Business Owner • Is very aware of products and services he is responsible for and their quality and customer appeal. • His focus is on the long term profitability of the business not short term gains. • Doesn’t see the need to change a system if there is no ROI. • Sometimes in business you have to discount aspects of you customer base verses profitability. • Technology is just a tool. CC - http://www.flickr.com/photos/thefrsb/3775175518/ Friday, 2 December 2011
  • 44. Peter - Govt CEOs / IT Managers • His focus is on the dept vision and over all mission as well as avoiding annoying the Ministerial staff too much. • “The general public are just people that don’t really understand that we are the caretakers that will look after them. We do know best, they just need to think they have some input. “ • He has a reliance on the people and experts around him. Doesn’t like to have to second guess the situation. • Ensures adequate resources for dept at cost of other projects. CC - http://www.flickr.com/photos/70305561@N07/6385675903/ Friday, 2 December 2011
  • 45. The Solution Friday, 2 December 2011
  • 46. The Solution CC - http://www.flickr.com/photos/52197095@N00/3966640589 Friday, 2 December 2011
  • 47. The Solution CC - http://www.flickr.com/photos/15489034@N00/896350151 Friday, 2 December 2011
  • 48. Taking it Back Friday, 2 December 2011
  • 49. Over a Wine or Two CC - http://www.flickr.com/photos/11248435@N04/6274941522 Friday, 2 December 2011
  • 50. Web standards back when CC - http://www.flickr.com/photos/49786280@N00/2066561288 http://www.flickr.com/photos/62449696@N00/4130884283 http://www.flickr.com/photos/45047848@N00/3067062814 http://www.flickr.com/photos/97872246@N00/5222148421 http://www.flickr.com/photos/84018923@N00/4147510296 http://www.flickr.com/photos/84018923@N00/4147509738 http://www.flickr.com/photos/62449696@N00/2064687933 http://www.flickr.com/photos/35468140272@N01/5101502931 http://www.flickr.com/photos/73684489@N00/2064607297 Friday, 2 December 2011
  • 51. Free and Easy CC - http://www.flickr.com/photos/38782010@N00/5151972503 Friday, 2 December 2011
  • 52. Developer Engagement CC - http://www.flickr.com/photos/71865026@N00/1264424156 Friday, 2 December 2011
  • 54. Web Standards and Accessibility Friday, 2 December 2011
  • 55. Web Standards and Accessibility Friday, 2 December 2011
  • 56. Lost his way Friday, 2 December 2011
  • 57. Back Together Friday, 2 December 2011
  • 58. Still the Path is Blocked CC - http://www.flickr.com/photos/51035767928@N01/199406372 Friday, 2 December 2011
  • 59. Money Talks Friday, 2 December 2011
  • 60. Giving it Back CC - http://www.flickr.com/photos/46473296@N02/5319220956 Friday, 2 December 2011
  • 61. Celebration Time CC - http://www.flickr.com/photos/bayasaa/2693171833/ Friday, 2 December 2011
  • 62. Reality Bites CC - http://www.flickr.com/photos/georgo10/3120739120/ Friday, 2 December 2011
  • 63. It’s Not a Free Lunch CC - http://www.flickr.com/photos/tmray02/2429431634 Friday, 2 December 2011
  • 64. 5% of people are doers CC - http://www.flickr.com/photos/33279927@N08/3853138964 Friday, 2 December 2011
  • 65. We are the solution Copyright Istockphoto Friday, 2 December 2011
  • 66. Time is Limited - Share it Friday, 2 December 2011
  • 67. The CMS Friday, 2 December 2011
  • 68. Web agencies and CMS Copyright Istockphoto Friday, 2 December 2011
  • 69. Three Flavours CC - http://www.flickr.com/photos/patr1ck/4899242144/ Friday, 2 December 2011
  • 70. CMS - WCAG and ATAG CC - http://www.flickr.com/photos/11091248@N00/1471592029 Friday, 2 December 2011
  • 71. Getting to the Developers CC - http://www.flickr.com/photos/34321416@N00/384080245 Friday, 2 December 2011
  • 72. A Journey to the Backwoods Copyright Istockphoto Friday, 2 December 2011
  • 73. Talk the Talk to Developers CC: http://www.flickr.com/photos/akeg/4697231196/ Friday, 2 December 2011
  • 74. Dealing with Legacy CC - http://www.flickr.com/photos/laughingsquid/102655408 Friday, 2 December 2011
  • 76. Being First CC - http://www.flickr.com/photos/39486325@N08/3632344397 Friday, 2 December 2011
  • 77. Education Comes First Friday, 2 December 2011
  • 78. Graduates != accessibility CC - http://www.flickr.com/photos/27433628@N05/2669973449 Friday, 2 December 2011
  • 79. Universities offering Accessibility CC - http://www.flickr.com/photos/90151774@N00/3248937150 Friday, 2 December 2011
  • 80. Doing the Right Thing CC - http://www.flickr.com/photos/55779593@N00/127023370 Friday, 2 December 2011
  • 81. Usual Lip Service Copyright Istockphoto Friday, 2 December 2011
  • 82. An Inclusive Approach CC - http://www.flickr.com/photos/29817792@N06/4918340188 Friday, 2 December 2011
  • 83. Just not my Issue Friday, 2 December 2011
  • 84. If we get it Right Copyright Istockphoto Friday, 2 December 2011
  • 85. It’ll Still Fail CC - http://www.flickr.com/photos/48722259@N02/4848731851 Friday, 2 December 2011
  • 86. We Aren't in Control Copyright Istockphoto Friday, 2 December 2011
  • 87. Cate - Content Publisher • She is the centralised go to person of here office. Hence she is very multiple skilled. • Being time poor is not really her issue, but the people around her than place demands on her. • Badly designed interfaces and procedures constantly frustrate her, she often has to find workarounds. • Her life is very full outside of work hours, sometimes she considers that she is doing everyones job for them. Copyright Istockphoto Friday, 2 December 2011
  • 88. Content Updaters are King Copyright Istockphoto Friday, 2 December 2011
  • 89. It’s at Their Wimp CC - http://www.flickr.com/photos/65694112@N05/6146952283 Friday, 2 December 2011
  • 90. It Just has to Look Good CC - http://www.flickr.com/photos/face_it/6200218519 Friday, 2 December 2011
  • 91. Just Get it Done, and Go Home CC - http://www.flickr.com/photos/43154752@N00/5542204770 Friday, 2 December 2011
  • 92. There’s no Engagement Copyright Istockphoto Friday, 2 December 2011
  • 93. The New Sheriff in Town Copyright Istockphoto Friday, 2 December 2011
  • 94. Let’s Capture the Journey CC - :http://www.flickr.com/photos/83265757@N00/96516632 Friday, 2 December 2011
  • 95. Making it Sexy, Smart & Accessible CC - :http://www.flickr.com/photos/38787085@N02/5128626016 Friday, 2 December 2011