Outsourcing Made Simple
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A breakfast event hosted by StaffBerry and the National College of Business, designed to educate small business owners on the do and don't of finding outsourced assistance.
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Outsourcing Made Simple
- 1. WELCOME
- 2. OUTSOURCING SIMPLE! 5 Steps to Less Stress, More Time and Greater Profits
- 3. 03 StaffBerry is an Offshoring recruitment service. About Us StaffBerry | Simple. Smart. Staffing.
- 4. 03 Simply put, we match highly trained and qualified staff from overseas with small and medium size companies in Australia. About Us StaffBerry | Simple. Smart. Staffing. Copyright 2015
- 5. 01 We believe that as a business, you should have access to resources that… 04Our Philosophy Increase Productivity AND Profitability StaffBerry | Simple. Smart. Staffing. Copyright 2015
- 6. 01 StaffBerry allow business owners and their staff the freedom to focus on what’s important. 04Our Philosophy Simple. Smart. Staffing. StaffBerry | Simple. Smart. Staffing. Copyright 2015
- 7. 0104 Simple. Smart. Staffing. TOP 5 Challenges Faced by small business owners
- 8. 0 History Top 5 Challenges Faced by Small Business Owners Copyright 2015 Cash flow Small businesses can sometimes find it difficult to find the financing needed to run and grow the operation.
- 9. 0 History Top 5 Challenges Faced by Small Business Owners Copyright 2015 TIME MANAGEMENT Many business owners, even successful ones, get stuck working much longer hours than their employees.
- 10. 0104 Simple. Top 5 Challenges Faced by Small Business Owners Copyright 2015 GETTING AND KEEPING CUSTOMERS Getting and retaining clients is a typical pain spot for small business owners. It's "feast or famine" daily, weekly and monthly.
- 11. 0104 Simple. Top 5 Challenges Faced by Small Business Owners Copyright 2015 PUTTING TOGETHER THE RIGHT TEAM “Great vision without great people is irrelevant.” - Jim Collins
- 12. 0104 Top 5 Challenges Faced by Small Business Owners Copyright 2015 MARKETING Many small business owners are not fully aware of all the digital- advertising options available to them.
- 13. 0104 These are just challenges, but not death sentence.
- 14. 0104 Top 5 Challenges Faced by Small Business Owners Copyright 2015 We've looked at some things that can help make these challenges easier…
- 15. OUTSOURCING SIMPLE! 5 Steps to Less Stress, More Time and Greater Profits
- 16. 0104 Outsourcing Copyright 2015 76% fill 3-6 roles. 45% fill >5 roles.
- 17. 0104 Outsourcing Copyright 2015 What is OUTSOURCING?
- 18. 0104 Outsourcing Copyright 2015 Is the practice of having certain job functions done outside a company instead of having an in-house department or employee handle them; functions can be outsourced to either a company or an individual. For Example… OUTSOURCING
- 19. 0104 Outsourcing Copyright 2015 What are the BENEFITS?
- 20. 0104 Outsourcing Copyright 2015 FOCUS on your CORE BUSINESS
- 25. 0104 Outsourcing Copyright 2015 THE DO’S AND DON’TS OF HIRING AN Offshore Assistant
- 26. 0104 Outsourcing Copyright 2015 THE DO’S
- 27. 0104 Outsourcing Copyright 2015 #1 Do the critical thinking.
- 28. 0104 Outsourcing Copyright 2015 #2 COMMUNICATION
- 30. 0104 Outsourcing Copyright 2015 #4 YOU’RE NOT THE ONLY PERSON WHO CAN DO IT RIGHT GET OVER YOURSELF!
- 31. 0104 Outsourcing Copyright 2015 #5 BE SAFE.
- 32. 0104 Outsourcing Copyright 2015 THE DON’TS
- 34. 0104 Outsourcing Copyright 2015 #7 DON’T MICROMANAGE
- 35. 0104 Outsourcing Copyright 2015 #8 DON’T CHOP AND CHANGE
- 36. 0104 Outsourcing Copyright 2015 #9 DON’T EXPECT TOO MUCH
- 37. 0104 Outsourcing Copyright 2015 #10 DON’T UNDERESTIMATE THE TIME INVOLVED IN AN OFFSHORE STAFF
- 38. 0104 Outsourcing Copyright 2015 17 DAY TO DAY TASKS That can be delegated.
- 39. 0104 Outsourcing Copyright 2015 #1 Email organisation and management #2 Online research and data entry #3 Update and cleanup CRM #4 Basic bookkeeping
- 40. 0104 Outsourcing Copyright 2015 #5 Sending client invoices and follow up payments #6 Social media management #7 Create reports, meeting minutes and presentations #8 Receptionist duties
- 41. 0104 Outsourcing Copyright 2015 #9 Transcribing audios #10 Travel planning #11 Weekly website updates #12 Order processing
- 42. 0104 Outsourcing Copyright 2015 #13 Collect and collate prospect Marketing lists #14 Calendar management #15 Managing E-commerce site
- 43. 0104 Outsourcing Copyright 2015 #16 Project management and Training tasks #17 Other personal errands such as purchasing gifts online, etc.
- 44. 0104 Outsourcing Copyright 2015 3 COMMON MISTAKES When hiring an assistant
- 46. 0104 Outsourcing Copyright 2015 AIMING FOR ONE-STOP SHOPPING
- 47. 0104 Outsourcing Copyright 2015 FORGETTING THAT EVEN WITH OUTSOURCING YOU GET WHAT YOU PAY FOR
- 48. Technology insights to make communication and management simple! Jodi Brown CEO, Click Insights
- 49. Communication Data Sharing Task Setting / CRM Monitoring / Security
- 51. Great for day to day real-time communication Voice, video or Instant Message Group chat if you want the whole team involved Screen sharing and file sharing built in Works on the go
- 52. Cloud based email system is a must for smooth communication Easy to set up and manage Easy to delegate mail boxes Shared calendars Shared data storage
- 53. How to share data
- 54. Cloud based file sharing Easy to share specific files and folders Easy to set permissions Version history and back up
- 55. Task Setting / CRM
- 56. Drag and drop task setting Easy to use – almost no learning curve Keep up to date with tasks Set dead lines
- 57. Cloud based Customer Relations Management Easy to use Low cost
- 59. Productivity management Screen shots Current tasks Central web based to see all your staff Monitoring poor time use I.E Facebook Daily time reports
- 60. Alerts on USB sticks being plugged in Monitors for unusual activity Monitors computer health Can activate web cam
- 61. 0104 Outsourcing Copyright 2015 How does StaffBerry work?
- 62. 0104 Outsourcing Copyright 2015 4 Step Process 2 DEFINE 1 INTERVIEW INDUCT 3 4 MAINTAIN
- 63. 0104 Outsourcing Copyright 2015 The Investment • Assistance in defining the role • 30 Minute I.T Consultation • 90 Minutes of I.T Implementation & Support • P.D. & Team Player Handbook templates (Valued at $395) • 12 month access to the StaffBerry Member Portal • 30 Day replacement Guarantee 2x $495 Inclusions:
- 64. 0104 Outsourcing Copyright 2015 Part-time (20hrs) From $179 per week Full-time (40hrs) From $297 per week Weekly Wages
- 65. 0104 Outsourcing Copyright 2015 SPECIAL NCB Client OFFER Save $495 if you start the process by the 28th of March.
- 66. 0104 Outsourcing Copyright 2015 Thanks for watching!
Editor's Notes
- 2 Years managing an offshore team in Manila 5 years working with a personal assistant based in Manila 2 years managing an IT support team in India Over 30 offshore projects undertaken through Odesk and Elance Project managed IT infrastructure set up for an Australian company based in Manila.