Alex Elliott is a veteran health technician seeking new opportunities who has over 13 years of experience in healthcare roles for the Department of Veterans Affairs, Tennessee Department of Safety, and United States Coast Guard, demonstrating skills in data analysis, medical records management, budgeting, and patient care coordination. He holds a Bachelor's degree in Business Administration with a healthcare management minor and various technical, leadership, and medical certifications. References are provided from his current and previous supervisors who can attest to his strong work performance and skills.

1. Alex D. Elliott
14484 SW 174th
St
Miami FL, 33177
Mobile: (305) 587-1798 Email: adelliott29@gmail.com
Country of Citizenship: United States of America
Veterans’ Preference: 05
Work Experience:
Employer Name: Department ofVeteran Affairs 2/23/2014 - Present
(Miami VA Healthcare System) Miami, FL GS Grade: 06
Hours per week: 40
Health Technician
Supervisor: Jonette Keri(305) 575-4774
Okay to contact the Supervisor: Yes
 Analyze statistical information in support of program operation for over 80 veterans in order for a
more efficient veteran care experience.
 Use software applications to collate information from various sources in order to prepare and
assist in the preparation of reports.
 Maintain confidentiality of more than 50 medical records, and adheres to information security
policy and procedures.
 Managed the coordination of care of over 100 veterans,and communicate such care to the
requesting provider in a efficient manner.
 Interpret treatment thoroughly in terms that the veteran would understands by discussing
treatment plan of action to improve veteran trust.
 Negotiate daily problems that arise while work as part of a team in order to complete a project.
 Training of selected nurse personnel and new residents are practicing the right principals of
phototherapy, by keeping abreast and doing research of current and new development in the field
of phototherapy.
 Inspect and calibrate two phototherapy booth to insure the booth is delivering the proper dose to
veterans
 Knowledge of Federal Laws and regulations for government personal property
Employer Name: Tennessee Department of Safety 10/2013 – 02/2014
101 Summer Ave Memphis, TN Hours per week: 40
Driver License Examiner
Supervisor:Kathleen Edwards 573-382-6397
Okay to contact this Supervisor: Yes
 Motivated customers; above and beyond the call of duty in order to have a stress free
environment for customers

2.  Inspect over 500 driver licenses for fraud and customer information.
 Have intimate knowledge of the customer’s needs to create transparency between the customers
and the department agenda.
 Have empathy for the customers situation is able to communicate clearly, both written and in
speech talks in a way the customer can understand.
Employer Name: United States Coast Guard 07/2001 – 01/2013
Nationwide Rate: E5
Hours: Varies
Health Service Technician
Supervisor: Varies
Okay to contact this Supervisor: N/A
 Planned the relocate of over 300 medical records in preparation of Hurricane Sandy and Irene.
 Negotiated with over 20 clinics in the area to schedule appointment for over 500 recruits, 200
active duty members and 200 veterans and dependents of the Armed forces.
 Reviewed over 1,000 records for completeness, accuracy,and compliance with HIPAA
regulations.
 Managed a 50,000 dollar pharmacy budget in which was able to cut the budget in half to save
money.
 Negotiate with other units in order to improve medical readiness standards from 74% to an 95%
compliance.
 Antalyst data, such as demographic characteristics,history and extent of disease, diagnostic
procedures, and treatment into Clinical Patient Records System.
 Research and update member medical readiness by entering data into web-based database called
Military Readiness Research System.
 Provide assistance with patients displaying behavioral or psychiatric problems by participating in
one-on-one sessions with aggressive or suicidal patients, along with crisis intervention.
 Operated with the command responds team during hurricane’s Wilma, Rita, Katrina, and Isabella
to insure base structure stayed secure while also providing a medical care station to the command
responds team.
Education:
Bachelor of Business Administration (minor in Healthcare Management) Strayer University, 2015
• GPA: 3.3
• Relevant Coursework: Healthcare Human Resource Management, Health
Information Systems, and Intro to Information Systems, Accounting and Finance
Technical Skills: Microsoft Office Applications (Word, PowerPoint,Excel, Outlook), Internet
Job Related Training:
• Elements of a Cohesive Team 6/25/2015
• Presenting Your Case 6/25/2015
• Individual Health Service Technician, 04/2004
• Civil Rights Awareness Training 10/2012
• Leadership & Management Training 07/2006
• Introduction to Environmental Health 07/2006
• Field Management of Chemistry and Biology 08/2006
• Assist Training 04/2011
• Cardiopulmonary Resuscitation (CPR) Instructor Training
Awards and Recognition:
• Global War Terror Service

3. • CG Achievement Medal
• CG Unit Commendation Ribbon
• CG Meritorious Unit Commendation
• CG "E" Ribbon
• CG Commandant Letter of Commendation
• National Defense Service Medal
• CG Presidential Unit Citation
• CG Sea Service Ribbon
• CG Good Conduct Medal
• Department of Transportation 9-11 Ribbon
Professional Attributes:
Highly talented and accomplished Medical Technician, with a proven record of increasing efficiency,
productivity, quality and operational excellence. Engaging interpersonal skills effectively interacting with
staff at all levels. I am an excellent motivator, team leader and multi-tasker that evaluate and prioritize
goals to achieve the mission. My appealing personality allows me to confront stressful situations with
poise and accept challenging assignments with vigor. One of my strengths is being meticulous in regards
to the handling of classified information in accordance with rules and regulations. Resolute learner who
grasps new ideas, concepts and skills very quickly and applies them to achieve maximum results.
Reference:
Jonette Keri (Current Supervisor)
Chief Dermatalogy
Phone:(305) 575-4774
Julemiste Carlos (Colleague 2yrs)
Voluntary Service Specialist
Phone: (305) 502-7582
Andre Carson(Supervisor 5yrs)
Medical Records Supervisor US Coast Guard
Phone(757)319-7201
Arline Schoneck (Sister in-law 8yrs)
Patient Access Representative
Phone: (305) 587-9040