Presentation by Alex Darling (People Connector) and Allison Moores (Support Coordinator) from LiveWorkPlay at the 2015 Learning Community for Person-Centred Practices Gathering in Richmond Hill, Ontario, Canada April 14-15..
5. Thank you for choosing Acme Support Services, where we proudly
facilitate individual independence through person-centered planning!
Now, let me start by outlining the list of fixed choices available to you!
6. What would you say great cutting edge work
looks like today in human services?
If people with disabilities are enjoying lives pretty
much like other citizens, in terms of work,
education, home life, participation in the
community and so on, then you would have to say
that is a huge improvement in quality of life. You
judge it by the outcomes in the lives of the people.
- Michael Kendrick
7. Trump says that while families can be “terrified” by the
transition, residents are often elated by the opportunities.
“They ask questions like: ‘Can someone help me go to the
bank?’ or ‘Can I work during the day and go out at night?’”
she says. “It warms our heart that we are making a difference
by teaching families that anyone can live in the community as
long as they have the right support.”
8.
9. It All Starts with
Person-Centered Thinking & Planning
19. THEN NOW
The way systems respond to a person with labels like those carried by Royce is almost always
reactive in nature: an increasingly restrictive approach that medicalizes unmet human
needs as “behaviors.” This approach tends to feed on itself by increasing the
likelihood and intensity of challenging behaviors.
Royce is now 23 and wants to live on his own,
says his father, Ralph.
But the family has been told he needs
constant care, and that there are no resources
available to meet his needs.
20. The reality is, developmental services agencies tend to be not very skilled or practiced in
the art or science of relationships. Traditionally, their talent lies in creating and managing
programs and infrastructure. We need a different theory to get us where we need to be as
facilitators of relationships for the people we are trusted and honoured with supporting.
28. How do we support volunteers and
members to nurture and build
relationships?
Editor's Notes
To begin with, there is a lot of planning… meeting with a member to talk about what they are looking for in a match, what they want to do, what type of person they are usually friends with and what qualities they appreciate in another person. Making sure their one page profile is up to date so I can talk about it with potential volunteers, and also so I can use it to learn more about the member.
After making sure I know what the member wants …I post an ad. Linda who we mentioned earlier is interested in a match for nordic walking. I post most of the advertisements on the LiveWorkPlaly website and VO. BUT sometimes I go old school and post ads on bulletin boards around the city, especially if it’s a special interest … nordic walking for example I have posted at the running room and at some of the city gyms just to target that population.
Some members are all looking for similar matches (movies, fitness, swimming), some are really specific (Trampoline, Hip Hop, Horses). When a potential volunteer gets in touch with me about an opportunity I meet with them to talk about it and go through a screening process with them. This allows me to get to know the person a bit better and see who they would be a good fit with.… I also have volunteers create a one page profile so I can get to know them better and so I can show the member I plan to match them up with if they are interested
Talk about the profiles with the other person to make sure they both think it would be a good fit and are willing to meet them… and then introduce them plan with them. Talk about what they’re going to do, when, where, routine or flexible, what’s the best way to reach each other,
In an orientation with new volunteers I talk a lot about the importance reciprocity and focus on how this is meant to be a mutually benefitting relationship… so making sure both the members and the volunteers expectations and thoughts on the match are clear. Then supporting them to continue hanging out and meeting for as long as possible.
There are some matches that have out grown us! The volunteer and member still meet but no longer update me or consider it “volunteering”
There are other matches where, the volunteer or member get too busy or move away and need to end their relationship
We make sure to support both members and volunteers by following up with them to see how things are going, helping them get in touch if they haven’t been able to connect in a while etc.
We have more than 80 matches, and it takes pretty regular planning and revaluating and talking with matches to make it work both for the volunteer and the member…