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Presented at the Community Living Ontario Annual Conference 2014 
Using Emerging 
Technology to Enable 
Person Directed Su...
Project Overview 
MCSS approved a grant of $24,000 in September 2013 for the 
purchase of 10 Mon Ami units to: 
1. Improve...
Mon Ami™ Learning Partners 
LiveWorkPlay 
CLA Lanark County 
Lanark Community Programs 
Adagio Integrated
Mission 
We help create welcoming communities through capacity building, 
partnerships and person-centered services. 
What...
About… 
CLA Lanark County 
Lanark Community Programs
.ca
Julie Malette 
Helen Sanderson Associates Canada
Why?
$
$
juliem@hsacanada.ca 
www.hsacanada.ca 
Julie Malette 
https://www.facebook.com/pages/Helen-Sanderson-Associates/1120092738...
Life Empowerment 
Wayne Mills, 205, 30 Church Street, Toronto, ON, M5E 1S7 
Wayne.mills@adagiointegrated.com
Adagio Solutions 
Person Centred and Community Health Well-being Solutions 
 Enabling each person, with their family, fri...
Adagio - Conceptual Model
2013-02-07 28 
Mon Ami -Journey of 
Discovery
Mon Ami Design
Mon Ami™ Services 
To Home 
Internet 
Cloud 
From Home 
From Home 
To Home
Unique Capability 
1. Designed to anticipate and support a person’s needs with minimal 
interactions 
2. Communicates with...
Unique Capability (part 2) 
8. Reducing the cost of caregiving in home 
9. Multi-lingual 
10. Plug and Play 
11. Easy and ...
Visiting Mon Ami
Personal Support 
 Mon Ami™ assists with health and care by: 
 Reminding the person 
 to take their medication at the c...
Communication 
 Mon Ami™ supports by: 
 Enabling the person to connect with the caregiver, family members, friends or 
a...
Mobility 
 Mon Ami™ assists with mobility by enabling the person to: 
 Control electrical appliances such as fans or dra...
Social 
 Mon Ami™ supports by: 
 Connecting with family and friends through video chat and email 
 Stimulating the mind...
Helping each Person on the 
Journey….
Working Together….
A Personal Journey….
Mills Community Support 
Clem Pelot
Project Description 
 Learning Partnership 
 Profile of Users 
 Metrics 
 Stories
Mills Community Support 
5 Units installed 
 3 units in TAY program 
 2 with individuals living in group living hoping t...
Enhanced SIL (TAY) 
3 individuals are using the system, all at different levels and degrees 
 One person is knowledgeable...
Group Living 
 The 2 individuals in group living are both deaf and blind. 
 The MonAmi unit has been used mostly for ent...
LiveWorkPlay 
 3 units (LiveWorkPlay acquired a third MonAmi unit as the project got 
underway) 
 All three units are be...
Community Living Lanark County 
 2 units 
 One unit is being used for medication reminders and cleaning tasks, 
this is ...
Lanark Community Programs 
1 unit originally for a young man living at home, but when he realized he could not down 
load ...
Evaluation 
 At the end of the first quarter each person completed an introductory 
metric and a Q1 metric. Adagio Integr...
Indicator Review 
 Baseline Client 
 Baseline Family Member 
 Baseline Support Staff 
 Quarterly Update Client 
 Quar...
MonAmi Metrics Categories 
1. Choice 
2. Family 
3. Goal Setting 
4. Safety & Security 
5. Social Isolation 
6. Other
MonAmi Metrics 
The planned analysis will report based upon these 6 categories. It will 
also plot the metrics back to and...
Josie 
 Question: How has MonAmi impacted your confidence in the client's 
ability to do things independently? 
 Respons...
Moe 
 Question: Now that you have MonAmi what has changed about what 
you and your support worker do together? 
 Respons...
Meghan 
 Question: Now that you have MonAmi what has changed about what 
you and your family do together? 
 Response: I’...
Graham (LiveWorkPlay) 
 Question: What activities have you started doing more on your own? 
 Response: Managing my sched...
Phil (LiveWorkPlay) 
 Question: Now that you have MonAmi what has changed about what 
you and your support worker do toge...
Day Program (LCP) 
 Question: How has MonAmi impacted you confidence in the client’s 
ability to do things independently?...
LiveWorkPlay.ca 
Keenan Wellar, MA 
Co-Leader and Director of Communications 
Ottawa, Canada
Over 1,000,000 people have watched this cat. 
People with intellectual disabilities want in on the action. And why shouldn...
Keenan’s social media passion: 
made, not born! 
Keenan’s passion for inclusive 
communities: also made, not born!
Social media influence is 
not going away. 
So we’d better learn to deal with it and 
maybe even benefit from it!
Andrea and I are interested in training with a team of 
LiveWorkPlay members to participate in this fun event either 
by w...
cybertip.ca
THE ULTIMATE INTERNET SAFETY 
Mess with me, and you’re messing 
with all my friends and family!
THANK YOU! QUESTIONS? 
Using Emerging 
Technology to Enable 
Person Directed Support 
Presenters: Julie Malette, Wayne Mil...
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014
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Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014

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Using Emerging Technology to Enable Person-Directed Support

Presenters: Julie Malette, Wayne Mills, Clem Pelot and Keenan Wellar

Helen Sanderson Associates Canada
Adagio Integrated
Mills Community Support Corporation
LiveWorkPlay

Published in: Government & Nonprofit
  • Great idea thanks Julie!
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  • Thank you for posting this Keenan. I have also uploaded the Just Enough Support graphics and Paul's story to the Canadian Learning Community group site. Membership is free to anyone interested in person-centred practices. Here is the link to request membership: http://tlccanada.groupsite.com/main/summary
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Emerging Technology: Presentation to Community Living Ontario Annual Conference 2014

  1. 1. Presented at the Community Living Ontario Annual Conference 2014 Using Emerging Technology to Enable Person Directed Support Presenters: Julie Malette, Wayne Mills, Clem Pelot and Keenan Wellar Helen Sanderson Associates Canada Adagio Integrated Mills Community Support Corporation LiveWorkPlay
  2. 2. Project Overview MCSS approved a grant of $24,000 in September 2013 for the purchase of 10 Mon Ami units to: 1. Improve the effectiveness and efficiency of communication for people supported 2. Increase self-determination (person directed support) 3. Re-direct staff resources from “caring for” activities to activities which support community contribution and membership
  3. 3. Mon Ami™ Learning Partners LiveWorkPlay CLA Lanark County Lanark Community Programs Adagio Integrated
  4. 4. Mission We help create welcoming communities through capacity building, partnerships and person-centered services. What we do  Support adults and TAY with intellectual disabilities  Provide seniors services and programs through home support, assisted living and respite care  Provide affordable housing to seniors and families  Undertake community development initiatives that bring people together and build better communities
  5. 5. About… CLA Lanark County Lanark Community Programs
  6. 6. .ca
  7. 7. Julie Malette Helen Sanderson Associates Canada
  8. 8. Why?
  9. 9. $
  10. 10. $
  11. 11. juliem@hsacanada.ca www.hsacanada.ca Julie Malette https://www.facebook.com/pages/Helen-Sanderson-Associates/112009273814 @HSACanada1 http://www.youtube.com/user/helensandersonHSA
  12. 12. Life Empowerment Wayne Mills, 205, 30 Church Street, Toronto, ON, M5E 1S7 Wayne.mills@adagiointegrated.com
  13. 13. Adagio Solutions Person Centred and Community Health Well-being Solutions  Enabling each person, with their family, friends, caregivers and communities to:  Live, care, work, share, support and play  Through integrated technology solutions  Increase Quality of Life  Helping health, wellness and community organizations support individuals to live well through:  Supporting and integrating care delivery  Maximizing Quality of Life  Life Enabling tools  Caring Companion  Building Care Together
  14. 14. Adagio - Conceptual Model
  15. 15. 2013-02-07 28 Mon Ami -Journey of Discovery
  16. 16. Mon Ami Design
  17. 17. Mon Ami™ Services To Home Internet Cloud From Home From Home To Home
  18. 18. Unique Capability 1. Designed to anticipate and support a person’s needs with minimal interactions 2. Communicates with the person, asking questions and recording answers for the Family and/or Caregiver, and where appropriate making suggestions 3. Carefully crafted to fulfill multilayered needs of a person – physical, mental, spiritual, ambulatory, security and social 4. Ensures care is delivered to those who need it most, maximizing efficiencies and resources, allowing caregiving to take place from anywhere, at any time 5. Enables the person’s support (carers and family/community) to work as an integrated team (as needed and agreed) 6. Enables Caregivers to provide the range of service to fit the person
  19. 19. Unique Capability (part 2) 8. Reducing the cost of caregiving in home 9. Multi-lingual 10. Plug and Play 11. Easy and fun to use 12. Uses a worldwide network of tools, extending the person’s connectivity and community anywhere in the world
  20. 20. Visiting Mon Ami
  21. 21. Personal Support  Mon Ami™ assists with health and care by:  Reminding the person  to take their medication at the correct time  about important health-related events (medical appointments) and activities (using the bathroom)  about regular mealtimes to encourage healthy eating habits  Suggesting a time for daily exercising or getting outside to go for a walk or do some gardening  Automatically sending email to the Caregiver and other designated individuals to report that the user has failed to respond when requested to do so (for medication intake purposes or other agreed-upon situations)  Monitoring daily activities of the user and reporting back to the Caregiver  Providing the Caregiver with the ability to monitor and support the home environment remotely (for example, turning off fans, lights etc.)  And……….
  22. 22. Communication  Mon Ami™ supports by:  Enabling the person to connect with the caregiver, family members, friends or anybody else through video or email by using a simple button touch  Reminding about the birthdays, anniversaries and special days in the lives of family and friends  Reminding about events that are of interest to them that they could attend  Suggesting a time for daily exercising or getting outside to go for a walk or do some gardening  Suggesting that the user call a friend to give them support  Reminding that a friend or family member will be picking them up so that they can attend a special function  Hearing the voices of family members who respond with a voice recording or email  And……
  23. 23. Mobility  Mon Ami™ assists with mobility by enabling the person to:  Control electrical appliances such as fans or drapery controllers through the touch of a button  Control the home environment (lights) through the touch of a button  Reach the outside world through video chat or simple email  Launch music, have books read aloud or access Internet radio through Mon Ami™
  24. 24. Social  Mon Ami™ supports by:  Connecting with family and friends through video chat and email  Stimulating the mind by reading books aloud, playing music, playing intellectual games and providing access to a wide range of Internet radio sites  Keeping the person informed about current weather conditions as well as the date and time on demand  Enabling knowledge about the past by recording the user’s memoirs for their family  Enabling family members to be involved in the life of the user through a shared calendar and by providing questions for the memoirs  And……..
  25. 25. Helping each Person on the Journey….
  26. 26. Working Together….
  27. 27. A Personal Journey….
  28. 28. Mills Community Support Clem Pelot
  29. 29. Project Description  Learning Partnership  Profile of Users  Metrics  Stories
  30. 30. Mills Community Support 5 Units installed  3 units in TAY program  2 with individuals living in group living hoping to make the move to their own place
  31. 31. Enhanced SIL (TAY) 3 individuals are using the system, all at different levels and degrees  One person is knowledgeable in its functions but is still using it for very basic needs. She is using MonAmi mostly for reminders, some games, and Facebook. She has high anxiety and is encouraged to use the journal to track her stress level on a daily basis.  The second person has very little computer experience and is using it mostly for medication reminders, games, music and videos.  The third person has just begun to get her unit set up, as she recently moved from group living to enhanced SIL. She is using the unit mostly for Skype and emails. She is able to connect with family living in Niagara Falls and friends living in surrounding communities.
  32. 32. Group Living  The 2 individuals in group living are both deaf and blind.  The MonAmi unit has been used mostly for entertainment and some reminders.  The challenge has been that without sight the person is unable to access the unit without staff support. We are working with Adagio Integrated to create a 3 dimensional touch pad with braille like tiles that will be hooked up to the unit and the person will be able to control the unit themselves.
  33. 33. LiveWorkPlay  3 units (LiveWorkPlay acquired a third MonAmi unit as the project got underway)  All three units are being used to assist in day to day functions  Communication, reminder, routines and calendars  People are connecting more and gaining independence in their lives
  34. 34. Community Living Lanark County  2 units  One unit is being used for medication reminders and cleaning tasks, this is giving the person a more structured day and keeping anxiety down that she has to remember these things on her own. She enjoys listening to music and books and is able to do this on her own. Staff like that they can acknowledge the reminders through the day vs having to go over, this is freeing up time to support more people and focus on other skill development with her.  Second unit?
  35. 35. Lanark Community Programs 1 unit originally for a young man living at home, but when he realized he could not down load computer games was not interested in the unit. LCP decided to take the unit and use it for something a little different. The unit has been installed in a Social Rec Program. It is a day program for young adults who are/have transitioned out of high school. They do life skill based activities such as cooking and job placements. The program has been using the MonAmi for:  Reminders (prompting the group for lunch, work placements, end of day etc.)  Recording daily journals about what they did that day at program  Books – they have been reading/following along with the books that are pre-downloaded on the system  Entertainment – listening to music, accessing recipes for cooking and internet for how to videos  Calendar – they have put their big events (trips, holidays etc.) into the calendar This information has been very valuable to Adagio and the Mills. MonAmi was originally designed for personal use, to see it successful with groups opens up other possibilities to consider. Such as: a recreation room at a seniors building or schools transitioning young adults into day services and employment opportunities.
  36. 36. Evaluation  At the end of the first quarter each person completed an introductory metric and a Q1 metric. Adagio Integrated will take completed metrics and run an analysis report to determine what the MonAmi is being used for most and after 90 days what impact has it had on the person using the unit.  High level description of metric development process and planned reporting categories enclosed. The MAPS reporting was based upon listing the metric and stating x% of the population reported the metric applied to them which doesn’t work for us given the small study population set. As an alternative I plan to employ graphical presentation such as a bar chart where feasible with the hope of demonstrating the level of client independence (etc.) has improved over time. Next steps include identifying which metrics lend themselves to such a presentation versus which are best served by presenting the text of the response itself.
  37. 37. Indicator Review  Baseline Client  Baseline Family Member  Baseline Support Staff  Quarterly Update Client  Quarterly Update Family Member and  Quarterly Update Support Staff
  38. 38. MonAmi Metrics Categories 1. Choice 2. Family 3. Goal Setting 4. Safety & Security 5. Social Isolation 6. Other
  39. 39. MonAmi Metrics The planned analysis will report based upon these 6 categories. It will also plot the metrics back to and provide reporting using the original MAPS categories.
  40. 40. Josie  Question: How has MonAmi impacted your confidence in the client's ability to do things independently?  Response: The MonAmi has allowed Josie to feel that she has an entertainment outlet for her music and videos which she is very proud of, her understanding on how to use the MonAmi has been impressive.
  41. 41. Moe  Question: Now that you have MonAmi what has changed about what you and your support worker do together?  Response: I tell staff when it’s time to take pills instead of staff telling me
  42. 42. Meghan  Question: Now that you have MonAmi what has changed about what you and your family do together?  Response: I’m able to respond to Facebook posts and see what my friends are doing. I will be able to email and Skype my friends soon  Question: How has MonAmi changed your work relationship with the client?  Response: It has increased my confidence knowing that Meghan has acknowledged medication reminders, lock your door reminders and having those come to my cell.
  43. 43. Graham (LiveWorkPlay)  Question: What activities have you started doing more on your own?  Response: Managing my schedule, taking the bus  Question: Have you shown MonAmi to any of your friends? What did they say?  Response: Yep- they’re jealous!
  44. 44. Phil (LiveWorkPlay)  Question: Now that you have MonAmi what has changed about what you and your support worker do together?  Response: I am more independent and need less phone reminders  Question: Now that you have MonAmi what has changed about what you and your family do together?  Response: We Skype more and parents are more confident of my abilities  Question: Family – what do you like about MonAmi  Response: Skyping and the fact my son is being more independent
  45. 45. Day Program (LCP)  Question: How has MonAmi impacted you confidence in the client’s ability to do things independently?  Response: They need fewer reminders to complete tasks or move on to the next activity. Those who take medication can do so on their own now – staff do not have to prompt them because MonAmi does.
  46. 46. LiveWorkPlay.ca Keenan Wellar, MA Co-Leader and Director of Communications Ottawa, Canada
  47. 47. Over 1,000,000 people have watched this cat. People with intellectual disabilities want in on the action. And why shouldn’t they?
  48. 48. Keenan’s social media passion: made, not born! Keenan’s passion for inclusive communities: also made, not born!
  49. 49. Social media influence is not going away. So we’d better learn to deal with it and maybe even benefit from it!
  50. 50. Andrea and I are interested in training with a team of LiveWorkPlay members to participate in this fun event either by walking or jogging the 2K, 5K, 10K, or half marathon. Social Media “Loss Of Control” Can Be A Great Thing!
  51. 51. cybertip.ca
  52. 52. THE ULTIMATE INTERNET SAFETY Mess with me, and you’re messing with all my friends and family!
  53. 53. THANK YOU! QUESTIONS? Using Emerging Technology to Enable Person Directed Support Presenters: Julie Malette, Wayne Mills, Clem Pelot and Keenan Wellar Helen Sanderson Associates Canada Adagio Integrated Mills Community Support Corporation LiveWorkPlay

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