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Widening The Welcome: The Community Summit 2014, Julie Kingstone, LiveWorkPlay

The Community Summit
June 18, Wenatchee, Washington
Julie Kingstone (Ottawa, Canada)

"If We Invite Them, They Will Come"

"Engaging ordinary citizens in supporting welcoming and inclusive neighborhoods, workplaces, community venues, and reciprocal relationships"

There are significant human resources challenges to providing person-centred and individualized supports and services. With individuals living, working, and engaging in social activity at different times and places, how can staff be all things to all people? For LiveWorkPlay, the answer has been to throw open their doors and invite community members and sub-communities (such as workplaces, sports leagues, and other gathering places) to welcome, include, and benefit from the contributions of people with intellectual disabilities in their lives and activities. With more than 150 volunteers and 80 partners, a team of just 12 full-time staff is able to facilitate a wide variety of housing, employment, and social outcomes for more than 100 individuals with intellectual disabilities every year. This experience demonstrates what can happen when a belief in community translates into action.

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Widening The Welcome: The Community Summit 2014, Julie Kingstone, LiveWorkPlay

  1. 1. If We Invite Them, They Will Come Widening the Welcome
  2. 2. It All Starts with Person-Centered Thinking & Planning
  3. 3. What’s Working What’s Not Working
  4. 4. Person Centered Planning:Tools What does your week look like? Monday Tuesday Wednesday Thursday Friday Saturday Sunday What’s working well? What’s not working? What would you like to change or add? Tell me about...
  5. 5. Some other examples: person-centered thinking tools we use
  6. 6. One page profiles for all!
  7. 7. Action Plan
  8. 8. Staff Matching
  9. 9. Community Connections It’s All About Relationships! Asdfasdf ads
  10. 10. Team Spirit!
  11. 11. Affordable Housing
  12. 12. Employment
  13. 13. Volunteers Are COOL!
  14. 14. Friday Night Meet-Ups
  15. 15. Opportunities at LiveWorkPlay / Cooking Companion (Downtown/Britannia/Kanata/Orleans/Barrhaven) / Friday Night Fun! / Do you have a hobby or interest you'd like to share? / Movie Companion (Kanata/Orleans/Downtown/Barrhaven/Lincoln Heights) / Like Video Games!? / Wanna shoot some hoops? (Vanier) / Do you love dinner, movies or shopping? / Bowling Companion (Merivale) / Workout Partner (Various locations) / Computer Companion (Lincoln Fields) / Interested in horses? / Walk & Chat (Kanata/Barrhaven/Baseline/Britannia/Orleans) / Calling All Movers and Shakers! / Be an Employment Champion!
  16. 16. 1:1 Matches
  17. 17. Supporting the Private and Personal: Friendships and Romantic Relationships
  18. 18. Travel
  19. 19. Annual Review
  20. 20. Working Together for Change
  21. 21. Person-Centered Teams MEMBERS BOARD Executive Staff Director of Operations Executive Staff Marketing & Communications 1 Employment Supports (2) Community Connectors (3) Living Supports (2) Coordinator of Volunteers and Support Networks (1) 100 Volunteers 1 Supports Coordinator (1) 2 LIVEWORKPLAY ORGANIZATIONAL CHART 2014 100+ Volunteers
  22. 22. One page staff profiles
  23. 23. Team Purpose Statement
  24. 24. Positive & Productive Team Meetings Purpose Roles Information Building Hope and Resiliency Evaluation AttendeeFacilitator Bring snacks and sets room up Rotates weekly Facilitates agenda Records action Items and posts minutes on Sharevision Prepared for meetings Add to the items on the agenda Be present - avoid texting, emailing, cell phone, doodling, during meetings Make team meetings a priority Decision Making The team discusses if this is a team or an Executive Staff Decision. Team decisions involve discussions building on and generating new ideas until the best decision emerges. Individuals can agree to disagree by acknowledging that they have unresolved concerns, but consent to the proposal anyway and allow it to be adopted. Team members agree to speak positively about the decision and take ownership for it outside the meeting (e.g. we decided, not they decided) and do whatever is required to make the decision to work. Learning Teambuilding Communications Creating and Sharing Meaning of Our Work Problem Solving Storytelling Sharing Progress and Outcomes What is Working and What is Not Working What Needs to Change Measuring Impact and Progression Towards Mission Team Meetings Wed 3-6 pm
  25. 25. RISK: STATEMENT OF INTENT The people supported by LiveWorkPlay tell us that they want to be involved in the community, access opportunities, and to achieve their goals like everyone else in society. With an ordinary life comes risk, and sometimes accidents may happen. The people we support, as with most people, will not always choose to live in a totally healthy and safe way. We will support people to manage the risks involved in exercising control over their own lives, through offering advice and guidance. In managing risk, we will take sensible precautions to reduce the risk of harm to staff, the people we support and anyone else who may be affected by our work. Those precautions will effectively balance what is important to the people we support with what is important for the people we support. Risk assessments will not be used to curtail or ban activity. Sensible risk management is not about generating useless paperwork mountains. Risk assessments should address real risk, in other words risk which actually exists. Written assessments should contain information essential for maintaining safety. As part of our commitment to enabling people we support to take planned risks, LiveWorkPlay as an employer will always support staff who have used sound judgement and taken sensible precautions, even if these have not been sufficient to avert an incident.
  26. 26. 1:1 Coaching “A coach is someone who can give correction without causing resentment.” - John Wooden
  27. 27. How Do We Know It is Working?
  28. 28. We Went From Sheltering and So-Called “Skill Development” to…
  29. 29. 37 Flourishing In Community
  30. 30. @juliekingstone Thank You!