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Still Asia’s ONLY OTC & Consumer Health 
Development Conference 
25 - 28 February 2014 | Grand Copthorne Waterfront Hotel, Singapore 
Stellar Line-Up of Speakers Include: 
Alan Hsu 
VP & General Manager 
GSK Consumer 
Healthcare China 
– Wellness, Oral Health 
and Skin Health, China 
PLUS Special Focus China & Indonesia Market Insights 
Life 
Sciences 
4TH ANNUAL 
OTC Pharma 
Asia 2014 
Produced by: 
REGISTER NOW! Customer Service Hotline: +65 6508 2401 
International Marketing Partner: 
www.otcpharmaasia.com 
Session Spotlight Sponsor: Media Partners: 
Supporting Association: 
Daisy Wong 
Global Marketing 
Director, IMEDEEN 
Pfizer Consumer 
Healthcare, USA 
Dr Noppadon 
Adjimatera 
Global Regulatory Affairs 
Director – Health 
Category 
Reckitt Benckiser 
Healthcare, UK 
Cristina Sabarre 
Marketing Director 
– Singapore, Indonesia, 
Malaysia, Philippines 
Cluster 
Johnson & Johnson, 
Philippines 
Fransiscus Xaverius 
Widiyatmo 
Head of Corporate 
Business Development 
Kalbe Farma, Indonesia 
Nissim Ghoge 
OTC Head – Philippines 
Novartis Consumer 
Health, Philippines 
David O’Moore 
Regional Director 
Business Development, 
OTC / Consumer Health, 
Business Unit Healthcare 
DKSH, Thailand 
WHAT’S NEW? 
Updates on Asia OTC & Health 
Supplement Regulations 
Market Entry & Expansion Strategies 
in Asia 
Establishing Premium OTC Brand 
Proposition 
Promoting OTx/Pharmacist-Only- 
Medicine 
Driving OTC Business Growth with 
Prescription Sales & Rx-to-OTC switch 
Segment Marketing: Targeting Women, 
Elderly & Children’s Health 
Launching a New Brand Successfully 
Consumer Trends & Growth Strategies in China 
Market Experience from Indonesia’s BI, Kalbe, GSK & PT 
Combiphar 
PRE-CONFERENCE WORKSHOP 
25 February 2014 • 1330 – 1700 
How to Deliver a Sustainable 
Rx-to-OTC Switch? 
POST-CONFERENCE OTC MARKETING 
WORKSHOP 
28 February 2014 • 0900 – 1700 
Part A: Pioneering Consumer 
Segmentation, Innovation & 
Branding Tools for the OTC Industry 
Part B: Marketing OTC Brands to 
Shoppers – Revolutionizing Your 
Brands 
Dickson Susanto 
Head of Business 
Development 
(Consumer), 
PT. Combiphar, 
Indonesia
4TH ANNUAL 
OTC Pharma Asia 2014 CONFERENCE 
DAY ONE 26February 2014 
WEDNESDAY 
0900 Chairperson’s Opening Remarks 
Alan Hsu, VP & General Manager, GSK Consumer Healthcare 
China – Wellness, Oral Health and Skin Health, China 
Asia’s OTC Market Outlook 
0910 Strategic Insights into China’s Consumer Health Market: 
Updates and Success Factors 
• Reviewing competitive landscape: What does it take to 
succeed in the competitive China market? 
• Business and collaboration opportunities 
• China consumer trends and relevant growth and marketing 
strategies 
Alan Hsu, VP & General Manager, GSK Consumer Healthcare 
China – Wellness, Oral Health and Skin Health, China 
0950 Assessing Consumer Insights & Changing Buying Behaviors 
• Dissecting sales trends and consumer buying behaviors in 
select OTC product categories 
• Understanding category purchase dynamics and how it 
can translate to communication strategies, stock-keeping 
unit decisions, product development and pricing strategies 
• How are the trends evolving and how do they impact Asia 
OTC marketers? 
• Sales trends across the following product categories will 
be analyzed: 
~ Analgesics 
~ Allergy, Cough, Cold, Flu Remedies 
~ Gastrointestinal Remedies 
~ Dermatologics 
~ Vitamins & Dietary Supplements 
Maureen Javier, Regional Consumer Health Manager, APAC, 
IMS Health, Philippines 
1030 Morning Refreshments 
1100 Review of South East Asia (Thailand, Vietnam, Philippines 
& Indonesia) VMS & OTC Market – A Syndicated Study 
• Incidence and method of treatment for more than 35 
ailments 
• OTC and VMS purchase behavior – preferred channels and 
triggers 
• Incidence of OTC/VMS for women problems? What is the 
common basket? 
• Why do they use herbal products if any? 
• What are top media’s to get information on OTC/VMS? 
Ajit Rodrigues, Head of Consumer Packaged Goods, Nielsen, 
Singapore 
1140 Strategic Review of Indonesia’s OTC Market 
• Examining the competitive landscapes: Market dynamics 
and market structures 
• Growth strategies and market opportunities: Entering and 
growing OTC business in Indonesia 
Dickson Susanto, Head of Business Development (Consumer), 
PT. Combiphar, Indonesia 
1220 Networking Lunch 
OTC Market Entry & Distribution 
1330 Successful Market Expansion Strategies in Asia for OTC / 
Consumer Healthcare Companies 
• Market entry strategies 
• Pharmacy channel management 
• Capillary distribution 
David O’Moore, Regional Director Business Development, OTC/ 
Consumer Health, Business Unit Healthcare, DKSH, Thailand 
1400 Tackling Challenges to Market Penetration and New 
Market Entry in South East Asia 
• Regulatory restrictions 
• Cultural intricacies 
• Consumer buying behavior and trends and the impact on 
selection of channel partners and partnership models 
David O’Moore, Regional Director Business Development, OTC/ 
Consumer Health, Business Unit Healthcare, DKSH, Thailand 
Fransiscus Xaverius Widiyatmo, Head of Corporate Business 
Development, Kalbe Farma, Indonesia 
PANEL DISCUSSION PANEL DISCUSSION 
Innovative OTC Product Development & Promotion 
1440 Reverse Switch: The Case for Doctor Promotion in 
OTC Brands 
• Examining various OTC business drivers and the importance 
of prescription as a driver of OTC business 
• Factors that determine when OTC promotions to medical 
professionals/doctors are critical for success 
• Case Study examples from cough and cold categories 
highlighting effective doctor promotions for OTC brands 
Nissim Ghoge, OTC Head, Novartis Consumer Health, 
Philippines 
1520 Afternoon Refreshments 
1550 Promoting OTx / Pharmacist-Only Medicine to Consumers 
& Channel Partners 
• Strategic differentiation in marketing OTx products as 
compared to Rx or OTC products: Where should you allocate 
your effort and biggest budget? 
• How does consumer advertising and branding work for 
OTx products? 
Dr. Steven Januar Kusmanto, MM, Head of Marketing and 
Centre of Excellence- Media Regional Operating Unit, South East 
Asia, Consumer Health Care Division, PT Boehringer Ingelheim, 
Indonesia 
1630 Developing Integrated Business & Marketing Strategies 
to Capture Consumer Needs 
• Product development and innovation based on market 
needs 
• Crafting integrated sales and marketing strategies and 
campaigns to maximize sales 
• Case studies based on Indonesia’s consumer health market 
Fransiscus Xaverius Widiyatmo, Head of Corporate Business 
Development, Kalbe Farma, Indonesia 
1710 New Brand Launch – Planning for Success 
• Key factors in ensuring a successful launch strategy 
• Why planning pays off – case study examples in gaining 
market share 
• Do’s and Don’ts for new OTC brands 
• How do you build up your brand image and customer 
base? 
Moderator: 
Arjun Purkayastha, Marketing Director – Head of Marketing 
& eCommerce, Reckitt Benckiser, Korea 
Panellists: 
Nissim Ghoge, OTC Head, Novartis Consumer Health, 
Philippines 
Dr. Steven Januar Kusmanto, MM, Head of Marketing and 
Centre of Excellence- Media Regional Operating Unit, South East 
Asia, Consumer Health Care Division, PT Boehringer 
Ingelheim, Indonesia 
1750 End of Day One and Chairperson’s Remarks 
SESSION SPOTLIGHT SPONSOR 
DKSH Business Unit Healthcare Profile 
DKSH Business Unit Healthcare is the leading Market Expansion Services provider for healthcare companies seeking to grow their 
business in Asia. Custom-made offerings comprise registration and market entry studies as well as importation, customs clearance, 
marketing and sales to physical distribution, invoicing and cash collection. Products available through DKSH Healthcare include 
ethical pharmaceuticals, consumer health, over-the-counter (OTC), as well as medical devices. With 150 business locations in 13 
countries and around 9,000 employees Business Unit Healthcare serves more than 160,000 customers and generated net sales 
exceeding CHF 3.7 billion in 2012. 
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
4TH ANNUAL 
OTC Pharma Asia 2014 CONFERENCE 
1410 Examining Success Factors in OTC Consumer Marketing 
PANEL DISCUSSION 
DAY TWO 27February 2014 
THURSDAY 
0900 Chairperson’s Remarks 
Dr. Noppadon (Nhum) Adjimatera, Global Regulatory Affairs 
Director – Health Category, Reckitt Benckiser Healthcare, UK 
Regulatory Updates & OTC Reclassification 
0910 Asia Pacific OTC Regulatory Strategy for Better 
Medicine Access 
• OTC Regulatory framework in Asia Pacific 
• Diversity of product classification and their borderlines 
• OTC innovation registration in Asia 
• Challenges with ASEAN pharmaceutical regulation scheme 
• Asia Pacific OTC switching regulation and practices 
Dr. Noppadon (Nhum) Adjimatera, Global Regulatory Affairs 
Director – Health Category, Reckitt Benckiser Healthcare, UK 
0950 Growing OTC Business via Untapped Potential of New OTC 
Medicine: Delivering New OTC Blockbusters through Rx 
to OTC Switch 
• The resurgence of switch as a growth opportunity 
• What’s in it for the consumer? What is in it for Pharma? 
• Different types of switch 
• Navigating the regulatory hurdles 
• Landmark switches – Pivotal insights 
• What are the next opportunities? 
Anna Maxwell, CEO, Maxwellia, UK 
1030 Morning Refreshments 
1100 Updates on Health Supplement Regulations in ASEAN 
Countries 
• Current regulatory status of ASEAN countries including 
Indonesia, Philippines, Malaysia and Indochina 
• Overview of ASEAN harmonization, business opportunities 
and areas of harmonisation 
• Harmonized technical requirements 
• Status quo of discussion within the working group 
• Timeline for completion 
Wai Mun Poon, Regional Regulatory Affairs Manager, 
EAS Strategic Advice, Singapore 
Successful OTC Consumer Segmentation, 
Product Differentiation & Trade Marketing 
1140 Session Chair Remarks 
Julien de Salaberry, Chief Innovation Officer, The Propell 
Group, Singapore 
1150 Targeting the Premium Beauty Consumers: Case Study of 
IMEDEEN – Beautiful Skin Begins Within 
• How to identify consumer needs, differentiate your product 
offerings and establish premium brand propositions 
• How to leverage global brand positioning and bring it to 
life in local markets 
Daisy Wong, Marketing Director, Global IMEDEEN, Pfizer, USA 
1230 Networking Lunch 
1330 OTC Product Differentiation Amidst Strong Competition 
• What are the sustainable business models for branded 
OTCs against cheaper alternatives in the market? 
• How to differentiate your product offerings and justify the 
premium pricing? 
Cristina Sabarre, Marketing Director – Singapore, Indonesia, 
Malaysia, Philippines Cluster, Johnson & Johnson, Philippines 
• What are the key attributes of a successful brand? 
• How creative can marketers go in marketing and 
advertising OTC/Consumer Health Products? 
• Breaking through the clutter: How to make sure your 
products stand out in the competition? 
Moderator: 
Rupert Sutton, CEO, Exigo Marketing, Japan 
Panellists: 
Daisy Wong, Global Marketing Director, IMEDEEN, Pfizer 
Consumer Healthcare, USA 
Cristina Sabarre, Marketing Director – Singapore, Indonesia, 
Malaysia, Philippines Cluster, Johnson & Johnson, Philippines 
Mike Anthony, Founder and CEO, Engage Ltd, Thailand 
1450 Afternoon Refreshments 
1520 Crafting the Successful Retail Strategies and Establishing 
Shelf-Presence 
• Do it the FMCG Way: Going beyond traditional visibility of 
OTC and Consumer Healthcare Products 
• Overcoming shopper purchase barriers at shelf 
• Let your product shout out on the shelf: The importance 
of product packaging 
Hendra Tjanaka, Head of Trade Marketing and Brand Activation, 
GlaxoSmithKline Consumer Healthcare, Indonesia 
1600 Exploring Online Retailing Options to Market OTC Products 
• Is it applicable to Asia yet and how does it work? 
• Case study and insights into successful branding, marketing 
and Advertising & Promotion campaign 
Lovy Beh, Founder & Director, Lovy Pharmacy, Malaysia 
1640 Customizing Marketing and Branding Strategies for 
Different Consumer Segments 
• What are the methods for segmenting consumer markets? 
• What are the emerging trends in segment marketing for 
OTC brands? 
• What are the approaches to best use audience 
segmentation to engage and retain consumers? 
• What are the success factors to create effective segment 
communications? 
• Case Studies: What are the key learning from targeted 
communications for women, elderly and children’s health? 
Dr. Sebastien Boisseau, Regional Strategic Planning & Insights 
Director, Ogilvy Health – Asia Pacific, Singapore 
1720 Chairperson’s Closing Remarks and End of Conference 
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
4TH ANNUAL 
OTC Pharma Asia 2014 WORKSHOPS 
PRE-CONFERENCE WORKSHOP | 25 February 2014 | Tuesday • 1330-1700 
How To Deliver a Sustainable Rx to OTC Switch ? 
This will be an interactive session where participants will look at the practical aspects of building a switch project, the assets and resources required. 
Attendees will also get the opportunity to build a risk benefit analysis for a hypothetical Rx to OTC switch during the session. 
The workshop will cover: 
Identifying potential Assessing risk benefit The 7 phases of switch Mission critical Common mistakes 
WHO and WHY should you join the workshop? 
Developed for Business Development/Marketing/Regulatory Affairs managers and professionals interested in the re-classification of medicines, this 
is the must-attend workshop if you are involved in a switch project, have an interest in new product development or are thinking about embarking 
on switch in the next 5 years. This session will include insights into state of the art techniques in switch delivery. 
About the Workshop Leader 
Anna Maxwell, CEO, Maxwellia, UK 
Anna runs an Rx to OTC incubator that also helps pharmaceutical companies switch and commercialise their drugs for self-medication. With 25 years of experience 
in consumer healthcare marketing, she has worked with most key players in the OTC industry. She oversaw many early switch projects such as Ibuprofen, 
Chloramphenicol, Nicotine gum and Loperamide as retail buyer at Boots. She has studied over 30 switch projects and ran them at Boehringer Ingelheim. 
The first 6 participants to sign up will each receive a free copy of Anna’s book – Switch Dynamics (worth SGD79) 
POST-CONFERENCE OTC MARKETING WORKSHOP | 28 February 2014 | Friday • 0900-1700 
PART A PART B 
Pioneering Consumer Segmentation, Innovation & 
Branding Tools for the OTC Industry 
This session will benefit Pharma and Healthcare companies looking to 
enter new categories and markets where competition is intense, and 
clarity is required on precisely who to target, and what commercial activities 
are likely to have the greatest impact and efficacy. 
Taking best practice methodology and processes from the FMCG industry, 
this session will feature guidelines and proprietary approaches to: 
• Dividing complex and diversified categories using Micro Segmentation 
approach 
• Identifying ROI from focusing on specific market niches using Growth 
Model Process 
• Creating revolutionary new product concepts using contemporary 
tools, for example the “Four Corners” 
• Brand portfolio management and naming 
A) Segmentation 
• New approaches to segmentation: lifestyles, attitudes, shopping 
behaviour and health 
• Collecting and analyzing consumer, shopper & customer/healthcare 
professional data 
• Cross segmenting consumers with health issues, grouping & clustering, 
prioritisation 
• Tools to manage large, complex and live databases 
B) Growth Model 
• Identifying the key marketing variables to drive category and company 
growth; 
• Modelling the growth impact versus investment on specific micro 
segments 
C) Innovation techniques 
• Creating innovations for priority segments 
• The “Four Corners” tool 
D) Brand Portfolio Management & Naming 
• Designing brand portfolios using micro segmentation map 
• Tools and tips for naming in geographically and culturally diverse 
markets 
Marketing OTC Brands to Shoppers – Revolutionizing 
Your Brands 
As growth becomes harder to find and profits harder to sustain in the 
competitive and evolving OTC Pharma market, the industry needs to find 
new ways to identify and deliver significant profitable growth. The 
traditional marketing model depends on mass consumer communication 
and deep distribution. But as a result of fragmented media and consolidated 
retail, the industry now spends over a tenth of its turnover in retail 
promotions that lose money 70% of the time. The solution is to reinvent 
the marketing model by integrating new shopper marketing techniques 
into the way they market their brands. 
In this session, participants will: 
• Understand what shopper marketing is and how it affects the OTC 
Pharma business. 
• Be introduced to Total Marketing – a revolutionary framework of insight, 
strategy, and planning tools that connect consumer brand priorities 
to the in-store world to drive better brand returns. 
• Lean how to apply Total Marketing to their businesses. 
Agenda 
• The crises in the consumer goods industry 
• What is shopper marketing? 
~ How consumers and shoppers are different? 
~ How shopping is changing? 
■ Shopper marketing defined 
• Incorporating shopper marketing into your way of working 
~ Five-Step Total Marketing Model 
~ Case Study in the pharmaceuticals industry 
■ South Korea: Mineral supplements case 
■ Thailand: Baby nutrition case 
About the Workshop Leader 
Rupert Sutton, CEO, Exigo Marketing, Japan 
Rupert Sutton is a strategic Management Consultant specializing in consumer 
and shopper marketing, innovation and new market entry. He has conducted 
many insight and new category projects in food, beverage and the 
pharmaceutical industry in Asia, the Middle East and Europe for global and 
regional MNCs plus government clients including Sanofi, Nestlé, Mondelez, 
Jetro, IE Singapore and Halal Development Corporation. He has previously 
worked in global MNCs in a variety of senior Marketing, Consumer and 
Innovation roles across and within Asia. 
About the Workshop Leaders 
Mike Anthony, Founder and CEO, Engage Ltd, Thailand 
Mike Anthony is a pioneer in shopper marketing and trainer who has helped 
countless businesses discover new opportunities and achieve better brand 
returns. After a consumer goods career spanning 17 years and 3 continents, 
Mike founded Engage, a global management consultancy that leverages 
shopper marketing and customer management to deliver better brand returns. 
As the firm’s CEO, Mike has worked with the world’s leading consumer goods 
companies, such as Nestle, GlaxoSmithKline, Kimberly Clark, Electrolux, Johnson 
and Johnson, Sara Lee, and Unilever. 
Toby Desforges, Co-Founder and Managing Partner, Engage Ltd, Singapore 
Toby Desforges is a recognized expert in shopper marketing and customer 
management. He has worked with over 50 of the top 250 consumer goods 
companies globally, across three continents, in both line management and 
consultancy including Pepsi’s bottler, Britvic, Mars and Columbia Pictures across 
Western Europe. In 2005, Toby co-founded Engage with Mike Anthony. In 2013 
Mike and Toby published “The Shopper Marketing Revolution”, their first book. 
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
OTC Pharma 4TH ANNUAL 
Still Asia’s ONLY OTC & Consumer Health 
Development Conference 
“According to IMS analysis, for the 3rd consecutive year, 
Asia-Pac sales have significantly outpaced the global 
OTC market growth.” 
Now is the time for Asian consumer health companies to reinvent 
their business as the market rapidly evolves and becomes more 
competitive than ever. IBC’s OTC Pharma Conference is still 
Asia’s first and only conference focusing on the OTC and health 
supplement business opportunities and marketing strategies. 
With even more real-life case studies and best practices from 
seasoned consumer health marketing professionals, the 2014 
conference will feature the latest OTC market trends, growth 
opportunities, regulatory updates and strategic advice to achieve 
competitive advantages and sustainable growth in the region. 
This is the not-to-be-missed meeting of the year for all consumer 
health business unit directors and marketing managers in Asia 
to experience leading edge content and networking 
opportunities. 
Key Topics to Be Discussed: 
Consumer Trends & Emerging Market Opportunities 
Regulatory Strategies & ASEAN Harmonisation 
Strategic Sales & Marketing 
Branding & Segment Marketing 
Retail & Trade Marketing 
Regional Growth Strategies 
WHY You Should Attend 
The ONLY Regional OTC Conference specifically designed for 
OTC/Consumer Health Business Leaders and Marketers operating in 
Asia 
Benchmark your business unit against INDUSTRY BEST PRACTICES, 
from strategic planning, sales, branding, Advertising and Promotion, 
distribution to retail marketing 
Identify SUCCESS FACTORS & GROWTH STRATEGIES to achieve 
sustainable growth in the OTC market 
EXCLUSIVE NETWORKING PLATFORM for Heads of OTC & 
Product/Marketing/Business Development Managers in Asia 
WHO Should Attend? 
This conference is recommended for Head of Department, business unit 
directors, managers and executives from pharma OTC/consumer health, 
FMCG, Nutraceutical, OTC Retailer & Distributor with the following 
responsibilities: 
• Marketing 
• Strategic Planning 
• Business Development & Sales 
• Category Management 
• Product Management 
• Brand Management 
• Regulatory Affairs 
• Advertising & Promotion 
• Trade Marketing 
• Brand Activation 
Past Attending Companies Include: 
A Menarini • Abbott Laboratories • Bayer • Boehringer Ingelheim Singapore Pte Ltd • 
BP Healthcare Group • CB Fleet International Singapore • CCM Pharmaceuticals Sdn Bhd 
• CD Pharma India Pvt Ltd • DKSH • Glaxosmithkline Consumer Healthcare Ltd • Ingelheim 
(Malaysia) Sdn Bhd • iNova Pharmaceuticals (Australia) • InQpharm Group • Kalbe 
International • Kotra Pharma Malaysia Sdn Bhd • Live-Well Nutraceuticals Sdn Bhd • Mega 
Lifesciences Ltd • Merck Pte Ltd • Merz Asia Pacific Pte Ltd • MSD Pharma (Singapore) 
Pte Ltd • Mundipharma Pte Ltd • Natural Health Laboratories Ltd • Nicholas Hall Asia 
Pacific Pte Ltd • Novartis Asia Pacific Pharmaceuticals Pte Ltd • NTUC Unity Healthcare 
• OLIC Thailand Ltd • Pfizer Inc • Pharmaniaga Marketing Sdn Bhd • Piramal Healthcare 
Ltd • Procter & Gamble • Professional Insights Marketing Services • PT Actavis Indonesia 
• PT Anugerah Pharmindo Lestari • PT Bintang Toedjoe Indonesia • PT Combiphar • PT 
Johnson & Johnson Medical • PT Kalbe Farma Tbk • PT Merck Tbk • Reckitt Benckiser • 
Rohto Pharmaceutical • Sanofi Aventis • Santen Pharmaceutical • Teva Pharmaceutical 
• United Laboratories Inc • YSP Industries Malaysia Sdn Bhd • Plus many more... 
BY INDUSTRY 
■ Pharma OTC 65% 
■ Health Supplement 
Companies 10% 
■ FMCG 10% 
■ OTC Retailers & 
Distributors 10% 
■ Consultants, 
Marketing & 
Advertising Agencies 
5% 
SPONSORSHIP OPPORTUNITIES 
Raise awareness for your products & services available to Marketing & Business Development 
Personnel from Asia’s Pharma Consumer Health industry. 
Sponsorship options for exhibition/speaking slots/on-site branding are available for your 
needs. For more information about placing your brand & profile top-of-mind to key buyers, 
contact Yvonne Leong, Business Development Manager on Tel: +65 6508 2489 / 
yvonne.leong@ibcasia.com.sg 
Asia 2014 
25 - 28 February 2014 | Grand Copthorne Waterfront Hotel, Singapore 
• Market Access 
• Expert Marketing 
• Distribution 
• Channel Marketing 
• Consumer / Market Insights 
• Retail / Shopper Marketing 
• Market / Consumer Research 
• Research & Development 
• Product Development / 
Innovation 
REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
4th Annual OTC Pharma Asia 2014 
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EARLY BIRD & 
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Customer Service Hotline 
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❑ Yes! I/We will attend the 4th Annual OTC Pharma Asia 2014 | 25 – 28 February 2014 • Grand Copthorne Waterfront Hotel, Singapore 
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OTC Pharma 2014

  • 1. Still Asia’s ONLY OTC & Consumer Health Development Conference 25 - 28 February 2014 | Grand Copthorne Waterfront Hotel, Singapore Stellar Line-Up of Speakers Include: Alan Hsu VP & General Manager GSK Consumer Healthcare China – Wellness, Oral Health and Skin Health, China PLUS Special Focus China & Indonesia Market Insights Life Sciences 4TH ANNUAL OTC Pharma Asia 2014 Produced by: REGISTER NOW! Customer Service Hotline: +65 6508 2401 International Marketing Partner: www.otcpharmaasia.com Session Spotlight Sponsor: Media Partners: Supporting Association: Daisy Wong Global Marketing Director, IMEDEEN Pfizer Consumer Healthcare, USA Dr Noppadon Adjimatera Global Regulatory Affairs Director – Health Category Reckitt Benckiser Healthcare, UK Cristina Sabarre Marketing Director – Singapore, Indonesia, Malaysia, Philippines Cluster Johnson & Johnson, Philippines Fransiscus Xaverius Widiyatmo Head of Corporate Business Development Kalbe Farma, Indonesia Nissim Ghoge OTC Head – Philippines Novartis Consumer Health, Philippines David O’Moore Regional Director Business Development, OTC / Consumer Health, Business Unit Healthcare DKSH, Thailand WHAT’S NEW? Updates on Asia OTC & Health Supplement Regulations Market Entry & Expansion Strategies in Asia Establishing Premium OTC Brand Proposition Promoting OTx/Pharmacist-Only- Medicine Driving OTC Business Growth with Prescription Sales & Rx-to-OTC switch Segment Marketing: Targeting Women, Elderly & Children’s Health Launching a New Brand Successfully Consumer Trends & Growth Strategies in China Market Experience from Indonesia’s BI, Kalbe, GSK & PT Combiphar PRE-CONFERENCE WORKSHOP 25 February 2014 • 1330 – 1700 How to Deliver a Sustainable Rx-to-OTC Switch? POST-CONFERENCE OTC MARKETING WORKSHOP 28 February 2014 • 0900 – 1700 Part A: Pioneering Consumer Segmentation, Innovation & Branding Tools for the OTC Industry Part B: Marketing OTC Brands to Shoppers – Revolutionizing Your Brands Dickson Susanto Head of Business Development (Consumer), PT. Combiphar, Indonesia
  • 2. 4TH ANNUAL OTC Pharma Asia 2014 CONFERENCE DAY ONE 26February 2014 WEDNESDAY 0900 Chairperson’s Opening Remarks Alan Hsu, VP & General Manager, GSK Consumer Healthcare China – Wellness, Oral Health and Skin Health, China Asia’s OTC Market Outlook 0910 Strategic Insights into China’s Consumer Health Market: Updates and Success Factors • Reviewing competitive landscape: What does it take to succeed in the competitive China market? • Business and collaboration opportunities • China consumer trends and relevant growth and marketing strategies Alan Hsu, VP & General Manager, GSK Consumer Healthcare China – Wellness, Oral Health and Skin Health, China 0950 Assessing Consumer Insights & Changing Buying Behaviors • Dissecting sales trends and consumer buying behaviors in select OTC product categories • Understanding category purchase dynamics and how it can translate to communication strategies, stock-keeping unit decisions, product development and pricing strategies • How are the trends evolving and how do they impact Asia OTC marketers? • Sales trends across the following product categories will be analyzed: ~ Analgesics ~ Allergy, Cough, Cold, Flu Remedies ~ Gastrointestinal Remedies ~ Dermatologics ~ Vitamins & Dietary Supplements Maureen Javier, Regional Consumer Health Manager, APAC, IMS Health, Philippines 1030 Morning Refreshments 1100 Review of South East Asia (Thailand, Vietnam, Philippines & Indonesia) VMS & OTC Market – A Syndicated Study • Incidence and method of treatment for more than 35 ailments • OTC and VMS purchase behavior – preferred channels and triggers • Incidence of OTC/VMS for women problems? What is the common basket? • Why do they use herbal products if any? • What are top media’s to get information on OTC/VMS? Ajit Rodrigues, Head of Consumer Packaged Goods, Nielsen, Singapore 1140 Strategic Review of Indonesia’s OTC Market • Examining the competitive landscapes: Market dynamics and market structures • Growth strategies and market opportunities: Entering and growing OTC business in Indonesia Dickson Susanto, Head of Business Development (Consumer), PT. Combiphar, Indonesia 1220 Networking Lunch OTC Market Entry & Distribution 1330 Successful Market Expansion Strategies in Asia for OTC / Consumer Healthcare Companies • Market entry strategies • Pharmacy channel management • Capillary distribution David O’Moore, Regional Director Business Development, OTC/ Consumer Health, Business Unit Healthcare, DKSH, Thailand 1400 Tackling Challenges to Market Penetration and New Market Entry in South East Asia • Regulatory restrictions • Cultural intricacies • Consumer buying behavior and trends and the impact on selection of channel partners and partnership models David O’Moore, Regional Director Business Development, OTC/ Consumer Health, Business Unit Healthcare, DKSH, Thailand Fransiscus Xaverius Widiyatmo, Head of Corporate Business Development, Kalbe Farma, Indonesia PANEL DISCUSSION PANEL DISCUSSION Innovative OTC Product Development & Promotion 1440 Reverse Switch: The Case for Doctor Promotion in OTC Brands • Examining various OTC business drivers and the importance of prescription as a driver of OTC business • Factors that determine when OTC promotions to medical professionals/doctors are critical for success • Case Study examples from cough and cold categories highlighting effective doctor promotions for OTC brands Nissim Ghoge, OTC Head, Novartis Consumer Health, Philippines 1520 Afternoon Refreshments 1550 Promoting OTx / Pharmacist-Only Medicine to Consumers & Channel Partners • Strategic differentiation in marketing OTx products as compared to Rx or OTC products: Where should you allocate your effort and biggest budget? • How does consumer advertising and branding work for OTx products? Dr. Steven Januar Kusmanto, MM, Head of Marketing and Centre of Excellence- Media Regional Operating Unit, South East Asia, Consumer Health Care Division, PT Boehringer Ingelheim, Indonesia 1630 Developing Integrated Business & Marketing Strategies to Capture Consumer Needs • Product development and innovation based on market needs • Crafting integrated sales and marketing strategies and campaigns to maximize sales • Case studies based on Indonesia’s consumer health market Fransiscus Xaverius Widiyatmo, Head of Corporate Business Development, Kalbe Farma, Indonesia 1710 New Brand Launch – Planning for Success • Key factors in ensuring a successful launch strategy • Why planning pays off – case study examples in gaining market share • Do’s and Don’ts for new OTC brands • How do you build up your brand image and customer base? Moderator: Arjun Purkayastha, Marketing Director – Head of Marketing & eCommerce, Reckitt Benckiser, Korea Panellists: Nissim Ghoge, OTC Head, Novartis Consumer Health, Philippines Dr. Steven Januar Kusmanto, MM, Head of Marketing and Centre of Excellence- Media Regional Operating Unit, South East Asia, Consumer Health Care Division, PT Boehringer Ingelheim, Indonesia 1750 End of Day One and Chairperson’s Remarks SESSION SPOTLIGHT SPONSOR DKSH Business Unit Healthcare Profile DKSH Business Unit Healthcare is the leading Market Expansion Services provider for healthcare companies seeking to grow their business in Asia. Custom-made offerings comprise registration and market entry studies as well as importation, customs clearance, marketing and sales to physical distribution, invoicing and cash collection. Products available through DKSH Healthcare include ethical pharmaceuticals, consumer health, over-the-counter (OTC), as well as medical devices. With 150 business locations in 13 countries and around 9,000 employees Business Unit Healthcare serves more than 160,000 customers and generated net sales exceeding CHF 3.7 billion in 2012. REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
  • 3. 4TH ANNUAL OTC Pharma Asia 2014 CONFERENCE 1410 Examining Success Factors in OTC Consumer Marketing PANEL DISCUSSION DAY TWO 27February 2014 THURSDAY 0900 Chairperson’s Remarks Dr. Noppadon (Nhum) Adjimatera, Global Regulatory Affairs Director – Health Category, Reckitt Benckiser Healthcare, UK Regulatory Updates & OTC Reclassification 0910 Asia Pacific OTC Regulatory Strategy for Better Medicine Access • OTC Regulatory framework in Asia Pacific • Diversity of product classification and their borderlines • OTC innovation registration in Asia • Challenges with ASEAN pharmaceutical regulation scheme • Asia Pacific OTC switching regulation and practices Dr. Noppadon (Nhum) Adjimatera, Global Regulatory Affairs Director – Health Category, Reckitt Benckiser Healthcare, UK 0950 Growing OTC Business via Untapped Potential of New OTC Medicine: Delivering New OTC Blockbusters through Rx to OTC Switch • The resurgence of switch as a growth opportunity • What’s in it for the consumer? What is in it for Pharma? • Different types of switch • Navigating the regulatory hurdles • Landmark switches – Pivotal insights • What are the next opportunities? Anna Maxwell, CEO, Maxwellia, UK 1030 Morning Refreshments 1100 Updates on Health Supplement Regulations in ASEAN Countries • Current regulatory status of ASEAN countries including Indonesia, Philippines, Malaysia and Indochina • Overview of ASEAN harmonization, business opportunities and areas of harmonisation • Harmonized technical requirements • Status quo of discussion within the working group • Timeline for completion Wai Mun Poon, Regional Regulatory Affairs Manager, EAS Strategic Advice, Singapore Successful OTC Consumer Segmentation, Product Differentiation & Trade Marketing 1140 Session Chair Remarks Julien de Salaberry, Chief Innovation Officer, The Propell Group, Singapore 1150 Targeting the Premium Beauty Consumers: Case Study of IMEDEEN – Beautiful Skin Begins Within • How to identify consumer needs, differentiate your product offerings and establish premium brand propositions • How to leverage global brand positioning and bring it to life in local markets Daisy Wong, Marketing Director, Global IMEDEEN, Pfizer, USA 1230 Networking Lunch 1330 OTC Product Differentiation Amidst Strong Competition • What are the sustainable business models for branded OTCs against cheaper alternatives in the market? • How to differentiate your product offerings and justify the premium pricing? Cristina Sabarre, Marketing Director – Singapore, Indonesia, Malaysia, Philippines Cluster, Johnson & Johnson, Philippines • What are the key attributes of a successful brand? • How creative can marketers go in marketing and advertising OTC/Consumer Health Products? • Breaking through the clutter: How to make sure your products stand out in the competition? Moderator: Rupert Sutton, CEO, Exigo Marketing, Japan Panellists: Daisy Wong, Global Marketing Director, IMEDEEN, Pfizer Consumer Healthcare, USA Cristina Sabarre, Marketing Director – Singapore, Indonesia, Malaysia, Philippines Cluster, Johnson & Johnson, Philippines Mike Anthony, Founder and CEO, Engage Ltd, Thailand 1450 Afternoon Refreshments 1520 Crafting the Successful Retail Strategies and Establishing Shelf-Presence • Do it the FMCG Way: Going beyond traditional visibility of OTC and Consumer Healthcare Products • Overcoming shopper purchase barriers at shelf • Let your product shout out on the shelf: The importance of product packaging Hendra Tjanaka, Head of Trade Marketing and Brand Activation, GlaxoSmithKline Consumer Healthcare, Indonesia 1600 Exploring Online Retailing Options to Market OTC Products • Is it applicable to Asia yet and how does it work? • Case study and insights into successful branding, marketing and Advertising & Promotion campaign Lovy Beh, Founder & Director, Lovy Pharmacy, Malaysia 1640 Customizing Marketing and Branding Strategies for Different Consumer Segments • What are the methods for segmenting consumer markets? • What are the emerging trends in segment marketing for OTC brands? • What are the approaches to best use audience segmentation to engage and retain consumers? • What are the success factors to create effective segment communications? • Case Studies: What are the key learning from targeted communications for women, elderly and children’s health? Dr. Sebastien Boisseau, Regional Strategic Planning & Insights Director, Ogilvy Health – Asia Pacific, Singapore 1720 Chairperson’s Closing Remarks and End of Conference REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
  • 4. 4TH ANNUAL OTC Pharma Asia 2014 WORKSHOPS PRE-CONFERENCE WORKSHOP | 25 February 2014 | Tuesday • 1330-1700 How To Deliver a Sustainable Rx to OTC Switch ? This will be an interactive session where participants will look at the practical aspects of building a switch project, the assets and resources required. Attendees will also get the opportunity to build a risk benefit analysis for a hypothetical Rx to OTC switch during the session. The workshop will cover: Identifying potential Assessing risk benefit The 7 phases of switch Mission critical Common mistakes WHO and WHY should you join the workshop? Developed for Business Development/Marketing/Regulatory Affairs managers and professionals interested in the re-classification of medicines, this is the must-attend workshop if you are involved in a switch project, have an interest in new product development or are thinking about embarking on switch in the next 5 years. This session will include insights into state of the art techniques in switch delivery. About the Workshop Leader Anna Maxwell, CEO, Maxwellia, UK Anna runs an Rx to OTC incubator that also helps pharmaceutical companies switch and commercialise their drugs for self-medication. With 25 years of experience in consumer healthcare marketing, she has worked with most key players in the OTC industry. She oversaw many early switch projects such as Ibuprofen, Chloramphenicol, Nicotine gum and Loperamide as retail buyer at Boots. She has studied over 30 switch projects and ran them at Boehringer Ingelheim. The first 6 participants to sign up will each receive a free copy of Anna’s book – Switch Dynamics (worth SGD79) POST-CONFERENCE OTC MARKETING WORKSHOP | 28 February 2014 | Friday • 0900-1700 PART A PART B Pioneering Consumer Segmentation, Innovation & Branding Tools for the OTC Industry This session will benefit Pharma and Healthcare companies looking to enter new categories and markets where competition is intense, and clarity is required on precisely who to target, and what commercial activities are likely to have the greatest impact and efficacy. Taking best practice methodology and processes from the FMCG industry, this session will feature guidelines and proprietary approaches to: • Dividing complex and diversified categories using Micro Segmentation approach • Identifying ROI from focusing on specific market niches using Growth Model Process • Creating revolutionary new product concepts using contemporary tools, for example the “Four Corners” • Brand portfolio management and naming A) Segmentation • New approaches to segmentation: lifestyles, attitudes, shopping behaviour and health • Collecting and analyzing consumer, shopper & customer/healthcare professional data • Cross segmenting consumers with health issues, grouping & clustering, prioritisation • Tools to manage large, complex and live databases B) Growth Model • Identifying the key marketing variables to drive category and company growth; • Modelling the growth impact versus investment on specific micro segments C) Innovation techniques • Creating innovations for priority segments • The “Four Corners” tool D) Brand Portfolio Management & Naming • Designing brand portfolios using micro segmentation map • Tools and tips for naming in geographically and culturally diverse markets Marketing OTC Brands to Shoppers – Revolutionizing Your Brands As growth becomes harder to find and profits harder to sustain in the competitive and evolving OTC Pharma market, the industry needs to find new ways to identify and deliver significant profitable growth. The traditional marketing model depends on mass consumer communication and deep distribution. But as a result of fragmented media and consolidated retail, the industry now spends over a tenth of its turnover in retail promotions that lose money 70% of the time. The solution is to reinvent the marketing model by integrating new shopper marketing techniques into the way they market their brands. In this session, participants will: • Understand what shopper marketing is and how it affects the OTC Pharma business. • Be introduced to Total Marketing – a revolutionary framework of insight, strategy, and planning tools that connect consumer brand priorities to the in-store world to drive better brand returns. • Lean how to apply Total Marketing to their businesses. Agenda • The crises in the consumer goods industry • What is shopper marketing? ~ How consumers and shoppers are different? ~ How shopping is changing? ■ Shopper marketing defined • Incorporating shopper marketing into your way of working ~ Five-Step Total Marketing Model ~ Case Study in the pharmaceuticals industry ■ South Korea: Mineral supplements case ■ Thailand: Baby nutrition case About the Workshop Leader Rupert Sutton, CEO, Exigo Marketing, Japan Rupert Sutton is a strategic Management Consultant specializing in consumer and shopper marketing, innovation and new market entry. He has conducted many insight and new category projects in food, beverage and the pharmaceutical industry in Asia, the Middle East and Europe for global and regional MNCs plus government clients including Sanofi, Nestlé, Mondelez, Jetro, IE Singapore and Halal Development Corporation. He has previously worked in global MNCs in a variety of senior Marketing, Consumer and Innovation roles across and within Asia. About the Workshop Leaders Mike Anthony, Founder and CEO, Engage Ltd, Thailand Mike Anthony is a pioneer in shopper marketing and trainer who has helped countless businesses discover new opportunities and achieve better brand returns. After a consumer goods career spanning 17 years and 3 continents, Mike founded Engage, a global management consultancy that leverages shopper marketing and customer management to deliver better brand returns. As the firm’s CEO, Mike has worked with the world’s leading consumer goods companies, such as Nestle, GlaxoSmithKline, Kimberly Clark, Electrolux, Johnson and Johnson, Sara Lee, and Unilever. Toby Desforges, Co-Founder and Managing Partner, Engage Ltd, Singapore Toby Desforges is a recognized expert in shopper marketing and customer management. He has worked with over 50 of the top 250 consumer goods companies globally, across three continents, in both line management and consultancy including Pepsi’s bottler, Britvic, Mars and Columbia Pictures across Western Europe. In 2005, Toby co-founded Engage with Mike Anthony. In 2013 Mike and Toby published “The Shopper Marketing Revolution”, their first book. REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
  • 5. OTC Pharma 4TH ANNUAL Still Asia’s ONLY OTC & Consumer Health Development Conference “According to IMS analysis, for the 3rd consecutive year, Asia-Pac sales have significantly outpaced the global OTC market growth.” Now is the time for Asian consumer health companies to reinvent their business as the market rapidly evolves and becomes more competitive than ever. IBC’s OTC Pharma Conference is still Asia’s first and only conference focusing on the OTC and health supplement business opportunities and marketing strategies. With even more real-life case studies and best practices from seasoned consumer health marketing professionals, the 2014 conference will feature the latest OTC market trends, growth opportunities, regulatory updates and strategic advice to achieve competitive advantages and sustainable growth in the region. This is the not-to-be-missed meeting of the year for all consumer health business unit directors and marketing managers in Asia to experience leading edge content and networking opportunities. Key Topics to Be Discussed: Consumer Trends & Emerging Market Opportunities Regulatory Strategies & ASEAN Harmonisation Strategic Sales & Marketing Branding & Segment Marketing Retail & Trade Marketing Regional Growth Strategies WHY You Should Attend The ONLY Regional OTC Conference specifically designed for OTC/Consumer Health Business Leaders and Marketers operating in Asia Benchmark your business unit against INDUSTRY BEST PRACTICES, from strategic planning, sales, branding, Advertising and Promotion, distribution to retail marketing Identify SUCCESS FACTORS & GROWTH STRATEGIES to achieve sustainable growth in the OTC market EXCLUSIVE NETWORKING PLATFORM for Heads of OTC & Product/Marketing/Business Development Managers in Asia WHO Should Attend? This conference is recommended for Head of Department, business unit directors, managers and executives from pharma OTC/consumer health, FMCG, Nutraceutical, OTC Retailer & Distributor with the following responsibilities: • Marketing • Strategic Planning • Business Development & Sales • Category Management • Product Management • Brand Management • Regulatory Affairs • Advertising & Promotion • Trade Marketing • Brand Activation Past Attending Companies Include: A Menarini • Abbott Laboratories • Bayer • Boehringer Ingelheim Singapore Pte Ltd • BP Healthcare Group • CB Fleet International Singapore • CCM Pharmaceuticals Sdn Bhd • CD Pharma India Pvt Ltd • DKSH • Glaxosmithkline Consumer Healthcare Ltd • Ingelheim (Malaysia) Sdn Bhd • iNova Pharmaceuticals (Australia) • InQpharm Group • Kalbe International • Kotra Pharma Malaysia Sdn Bhd • Live-Well Nutraceuticals Sdn Bhd • Mega Lifesciences Ltd • Merck Pte Ltd • Merz Asia Pacific Pte Ltd • MSD Pharma (Singapore) Pte Ltd • Mundipharma Pte Ltd • Natural Health Laboratories Ltd • Nicholas Hall Asia Pacific Pte Ltd • Novartis Asia Pacific Pharmaceuticals Pte Ltd • NTUC Unity Healthcare • OLIC Thailand Ltd • Pfizer Inc • Pharmaniaga Marketing Sdn Bhd • Piramal Healthcare Ltd • Procter & Gamble • Professional Insights Marketing Services • PT Actavis Indonesia • PT Anugerah Pharmindo Lestari • PT Bintang Toedjoe Indonesia • PT Combiphar • PT Johnson & Johnson Medical • PT Kalbe Farma Tbk • PT Merck Tbk • Reckitt Benckiser • Rohto Pharmaceutical • Sanofi Aventis • Santen Pharmaceutical • Teva Pharmaceutical • United Laboratories Inc • YSP Industries Malaysia Sdn Bhd • Plus many more... BY INDUSTRY ■ Pharma OTC 65% ■ Health Supplement Companies 10% ■ FMCG 10% ■ OTC Retailers & Distributors 10% ■ Consultants, Marketing & Advertising Agencies 5% SPONSORSHIP OPPORTUNITIES Raise awareness for your products & services available to Marketing & Business Development Personnel from Asia’s Pharma Consumer Health industry. Sponsorship options for exhibition/speaking slots/on-site branding are available for your needs. For more information about placing your brand & profile top-of-mind to key buyers, contact Yvonne Leong, Business Development Manager on Tel: +65 6508 2489 / yvonne.leong@ibcasia.com.sg Asia 2014 25 - 28 February 2014 | Grand Copthorne Waterfront Hotel, Singapore • Market Access • Expert Marketing • Distribution • Channel Marketing • Consumer / Market Insights • Retail / Shopper Marketing • Market / Consumer Research • Research & Development • Product Development / Innovation REGISTER TODAY! +65 6508 2401 register@ibcasia.com.sg www.otcpharmaasia.com
  • 6. 4th Annual OTC Pharma Asia 2014 SAVE WITH THE EARLY BIRD & SPECIAL RATES! ENJOY SUBSTANTIAL SAVINGS WITH OUR MULTIPLE BOOKING DISCOUNT! MAIL the attached registration form with your cheque to IBC Asia (S) Pte Ltd c/o Informa Regional Business Services 111 Somerset Road, TripleOne Somerset #10-06, Singapore 238164 Customer Service Hotline +65 6508 2401 RESERVE YOUR PLACE TODAY! ❑ I would like to purchase the conference presentations at SGD1000 + GST (SGD1070) per log in. ❑ 3.5 Day Package: 2 Day Conference + SGD 3,595 SGD 3,795 SGD 3,995 SGD 3,495 Pre & Post Conference Workshops ❑ 3 Day Package: 2 Day Conference + Post-Conference Workshop Delegate 1 Details Name: Dr/Mr/Ms Job Title: Department Tel: Mobile No.: Email: SGD 3,295 SGD 3,495 SGD 3,695 SGD 3,195 SGD 2,595 SGD 2,795 SGD 2,995 SGD 2,495 Payment Method (Please tick:) ❑ I enclose my bankers draft / cheque payable to IBC Asia (S) Pte Ltd ❑ I am paying by bank transfer (copy attached) ❑ Payment by Credit Card. (AMEX, VISA or MasterCard accepted) REGISTER NOW! FAX BACK TO +65 6508 2407 HOTEL INFORMATION PAYMENT TERMS Scan the QR Code with your smartphone and register today CANCELLATIONS / SUBSTITUTION Should you be unable to attend, a substitute delegate is welcome at no extra charge. Cancellations must be received in writing at least 10 business days before the start of the event, to receive a refund less 10% processing fee per registration. The company regrets that no refund will be made available for cancellation notifications received less than 10 business days before the event. IMPORTANT NOTE Please quote the name of the delegate, event title and invoice number on the advice when remitting payment. Bank charges are to be deducted from participating organisations own accounts. Please fax your payment details (copy of remittance advice, cheque or draft to +65 6508 2407). Attendance will only be permitted upon receipt of full payment. Participants wishing to register at the door are responsible to ensure all details are as published. IBC assumes no further liability or obligation, beyond the refund of the paid registration fee, in the event of postponement or cancellation by IBC. DATA PROTECTION This label contains your priority booking code. To expedite registration, please do not remove label. If you have already received a copy of this brochure, we apologise. For reasons of confidentiality, your full particulars were not available to IBC Asia (S) Pte Ltd for deduplication prior to mail drop. 6 EASY WAYS TO REGISTER Email register@ibcasia.com.sg Fax +65 6508 2407 Web www.otcpharmaasia.com ❑ Yes! I/We will attend the 4th Annual OTC Pharma Asia 2014 | 25 – 28 February 2014 • Grand Copthorne Waterfront Hotel, Singapore REG NO. 200108203N Who is Head of your Department? Who is Head of Training? Company Information Company Name: Address: Main Business/Activity: Postal Code: CREDIT CARD PAYMENTS The best way to pay by credit card is through our secure on-line registration process, simply log on to the website at www.otcpharmaasia.com and click “Register On-line”. If you would prefer to pay over the phone please complete the contact name and details and our Customer Services Team will call within 24 hours to take payment. As we treat your credit card information in the strictest confidence, please do not send payment details by email. Credit card contact: Department: Direct phone number: Email: P46233 Payment must be received 10 business days prior to the event. To take advantage of discounts with an expiry date, registration and payment must be received by the cut-off date. • Payment by bankers draft or cheque in S$ or US$ should be made in favour of “IBC Asia (S) Pte Ltd” and mailed to: IBC Asia (S) Pte Ltd c/o Informa Regional Business Services 111 Somerset Road, TripleOne Somerset #10-06 Singapore 238164 Attn: The Accounts Receivable Team • Payment by bank transfer in S$ or US$ made payable to: IBC Asia (S) Pte Ltd A/C No.:147-059513-001 (S$) A/C No.:260-457866-178 (US$) The Hongkong and Shanghai Banking Corporation Limited 21 Collyer Quay, HSBC Building Singapore 049320 Bank Swift Code: HSBCSGSG Bank Code: 7232 • Payment by Credit Card (AMEX, VISA or MasterCard). The best way to pay by credit card is through our secure portal built into the website. To pay by phone please indicate the contact name and details below and our Customer Services Team will call within 24 hours to take payment. Please do not send credit card information by email. If undelivered, please return to: 111 Somerset Road, TripleOne Somerset #10-06, Singapore 238164 Tel: +65 6508 2400 Fax: +65 6508 2408 Please photocopy for additional delegates FREE GROUP DISCOUNT Delegate 2 Details Name: Dr/Mr/Ms Job Title: Department Tel: Mobile No.: Email: Delegate 3 Details Name: Dr/Mr/Ms Job Title: Department Tel: Mobile No.: Email: Delegate 4 Details Name: Dr/Mr/Ms Job Title: Department Tel: Mobile No.: Email: The personal information entered during your registration/order, or provided by you, will be held on a database and may be shared with companies in the Informa Group in the UK and internationally. Occasionally, your details may be obtained from or shared with external companies who wish to communicate with you offers related to your business activities. If you do not wish your details to be used for this purpose, please contact our Database Department at Email: database@ibcasia.com.sg, Tel: +65 6508 2400 or Fax: +65 6508 2408. Early Bird Rate Register & pay on or before 20 Dec 2013 FEE PER DELEGATE Special Rate Register & pay on or before 24 Jan 2014 Group Rate (3 or more delegates) Normal Rate Register & pay after 24 Jan 2014 ❑ 2 Day Conference only GROUP BONUS – Register 3 Delegates from the same company and the 4th Delegate attends FREE! • Multiple Bookings Discount pricing is applicable to groups of 3 or more delegates from the same organisation registering for the same event, at the same time. Fee stated is the discounted price PER DELEGATE. Only one discount applies; either the early bird rate OR special rate OR group rate. • All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation and travel. • A 7% Goods & Services Tax (GST) is applicable to all Singapore based companies for Singapore venue. Grand Copthorne Waterfront Hotel 392 Havelock Road, Singapore 169663 Contact Person: Tan Ai Li, Asst Director of Events Tel: +65 6233 1301 | Fax: +65 6233 1177 Mobile: +65 9006 2432 ❑ 2.5 Day Package: 2 Day Conference + Pre-Conference Workshop SGD 2,995 SGD 3,195 SGD 3,395 SGD 2,895