Dr. Sunil Lulla is interested in medical tourism to save costs on similar quality care. He prefers TechNinja - OrthoCardio.com because it provides services in accredited hospitals at minimum prices and offers tour packages. He feels their mobile apps that connect users to doctors, dining, pharmacy etc. are better than others. He believes TechNinja - OrthoCardio.com will succeed by focusing on service, quality and price and sees growth from rising US healthcare costs. He suggests improving apps' usability and expanding services beyond cardio/ortho to areas like plastic surgery.

1. TechNinja Team

2. Dr. Sunil Lulla, BAMS

3. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Would you like to travel India for
any Cardio or Ortho Treatment? Why ?
Dr Sunil Lulla : Yes definitely I am interested in
Medical Tourism reasons being to Save Cost,
Deductibles and the Health Saving Fund for
similar quality.

4. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Why do you prefer TechNinja –
OrthoCardio.com?
Dr Sunil Lulla : I liked the value proposition to get
the services in accredited hospitals and minimum
prices as well as the facility to club the tour
packages in the respective countries is lucrative. I
do feel that the highend TechNinja –
OrthoCardio.com mobile apps are a great add on.

5. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Why do you feel our apps are
better than others?
Dr Sunil Lulla : I really don’t see many mobile
apps for the medical tourism industry and the fact
that the app connectivity to the Dining , Pharmacy,
Video Conference Call with the doctors, Medicine
Schedule Reminder, Shopping and the tourism is
attractive.

6. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Why Do you think TechNinja
OrthoCardio.com would succeed?
Dr Sunil Lulla : The fact that TechNinja
OrthoCardio.com services are only in accredited
hospitals and with Certified Doctors and
minimum prices is the key feature. Since being a
customer I am only looking for Service, Quality
and Price. Also the cost of Cardio and Ortho is
very high in USA.

7. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Do you think Obama Care would
help our industry grow?
Dr Sunil Lulla : Definitely yes. And the growth
rate for medical tourism seems promising.

8. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Please suggest any improvements
in our business plan.
Dr Sunil Lulla : Making the apps and the services
more user friendly is the key.
Also I see you are concentrating on Ortho Cardio, I
would like to suggest other areas too like Plastic
Surgery and IVF all over the world and not
restricting it to only India or USA.

9. Doctor/Customer : Dr. Sunil Lulla, BAMS
 TechNinja : Do you see any challenges in the
Business Plan?
Dr Sunil Lulla : The challenges are the post
treatment service and to make sure follow ups are
properly coordinated. Also the back up plan incase
the scheduled doctor cancels the appointments for
whatsoever reasons.

10. Dr. Deepak Mendiratta,
M.B.B.S M.D

11.  TechNinja : Do you see a need for low cost
medical travel in US ?
Dr Deepak Mendiratta : I think there might be a
demand for people who are non-insured in the US
and also for dental/plastic surgeries which are
generally not covered in standard insurance
policies

12.  TechNinja : Why do you prefer TechNinja –
OrthoCardio.com?
Dr Deepak Mendiratta : I like that they deal only
with accredited hospitals and also provide a easy
app interface. Also they provide good information
about the risk/pitfalls.

13.  TechNinja : How does OrthoCardio.com
mobile app compare in the market?
Dr Deepak Mendiratta : I don’t see any fully
functional mobile apps available right now. Also
the integration with customer reviews which
OrthoCardio.com proposes should give them an
edge over other potential apps.

14.  TechNinja : What recommendations would you
give OrthoCardio.com?
Dr Deepak Mendiratta : They might want to look
at catering to other surgeries to get a bigger slice in
the market. Also they should provide excellent
customer support if they want to prosper.

15.  Srinath who give us feedback on our
idea/app.

16.  TechNinja : If your insurance did not cover
your treatment or if it was too costly, would
you consider going to another country at a
lesser cost?
Srinath : Yes, I would consider going to another
country for medical stuff at the right cost.

17.  TechNinja : What information would you look
for in a medical tourism app?
Srinath : I would look for reviews for hospitals,
doctors .

18.  TechNinja : Do you think testimonials and
reviews are important while considering
medical tourism?
Srinath : Yes, I think that would be very important
and would influence my decision.

19.  TechNinja : Do you think you need something
more than a medical package ? Would you
ever consider using a medical package which
combines some tourism aspect with the
medical site ?
Srinath : No, I am not sure . Since I am going there
for a reason, I might not have the energy or
inclination to do the tourism aspect.