ORSYP Automation: Dollar Universe and UniJob accelerate IT service delivery by automating your business application workload ORSYP Performance Management: Sysload is a performance management tool that enables IT organizations to monitor and resolve problems in real-time. Sysload enhances IT operations strategy through capacity management and capacity planning recommendations based on trend analysis of performance data.

1. Automate and Optimize
the Performance of
Your Business Systems
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2. About ORSYP
IT Ops Specialists
Software Solutions for On-Premise & the Cloud
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 Workload Automation
 IT Performance Management
 WAN Optimization & Application-aware Network
Performance Monitoring
Singular focus with 27 years experience
Trusted by 1500 leading corporations
97% customer retention
Industry’s only ‘Customer-First’ committed
resolution service guarantee
Global Reach -- Local Service
Endorsed by Leading Industry Analysts
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 “Provides the most scalable & resilient
architecture” (1)
 “Offers reliable and easy-to-use products at a
competitive price”(2)
 “Unique peer-to-peer architecture is wellsuited to large-scale implementations” (3)
280 ITOM-certified staff across 10 regional centers
Multi-lingual 24x7 global support
Technology centers: Paris, Boston, Montreal, HK
ORSYP Institute = IT Operations innovation center
(1)
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(2)
(3)

3. Dollar Universe – Workload Automation
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4. Workload Automation Pain Points*
Struggling to connect the apps and processes that support your business?
76%
Unable to manage and monitor SAP jobs and your other business workload?
69%
Failing to meet executive deadlines because critical update and reporting jobs overrun?
62%
Pain
Points
Under pressure to cut costs but need extra headcount to meet latest business demands?
59%
Want to leverage Cloud & virtualization when managing peak demands, such as end-of-quarter?
48%
Lacking the firepower to capture Big Data and run the analytics your business needs to see?
42%
0%
© ORSYP 2013 • Confidential & Proprietary • page 4
25%
% of Customers
50%
*Based on two year analysis of ORSYP’s new customers
75%

5. Typical Starting Point of ORSYP’s Workload Automation Customers
Manual Job Scheduling
App-specific Job Scheduling
Manual operations
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Hand-offs/interventions
•
Staff monitoring 24x7
•
No visibility or control of IT
workload
App-centric batch automation
• Basic scheduling features
• No support for other business apps
Scripting
•
No flexibility
•
Lack of support and
maintenance
Managing IT workload
• Limited monitoring
• Multiple logins reduce visibility
• Weak coverage of IT ops tasks
Impact
•
Risk of human errors
•
Delays => failing to meet
TTD SLAs
Impact
• Extra IT OpEx submitting/checking jobs
• End-to-end business processes exposed
to IT errors and delays
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Traditional Job Scheduling
Operating system centric
• No control of business app jobs
• Multiple tools needed for X-platform
• Complex to manage & monitor
Master/agent architecture
• Lacks scalability and resilience
Unable to serve new business/IT needs
• Cloud, virtualization, Big Data etc.
Impact
• Increased TCO – extra staff &
software fees

6. ORSYP Dollar Universe
Workload Automation
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Automate business application workload
Bridge dependencies between applications
Centralize monitoring of all IT workload
Provision cloud capacity to meet peak demands
Business continuity when automating DR switches
Key Features
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Unique distributed app server architecture
Integrate with packaged & custom apps
Consolidate cron and Windows scheduled workload
Load balancing & high availability
Promote jobs using integrated change management
Audit reporting & integrated security
The ORSYP Multiplier Effect
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Dollar Universe Architecture
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Accelerate turnaround times on IT workload
Optimize on-prem & cloud compute power
Achieve CAPEX & OPEX savings
Scale IT operations without adding overhead

7. ORSYP Unijob
Control
100% Automation
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Centralize
Standardize
Consolidate crontab workload
Real-time monitoring & alerting
Centralize job definition & administration
Manage deployment of jobs
Report on automated IT activities
Key Features
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1-click import of cron jobs
Unified viewer to monitor all workload
Seamless integration with Dollar Universe
Automated error detection & notifications
Multi-platform coverage
Unijob Architecture
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The ORSYP Multiplier Effect
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Enterprise-wide coverage of automation needs with a
single solution
Simplify IT operations management
Minimize impact of failing cron jobs
Comply with IT audit demands

8. ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration
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Job
definitions, workflows, design,
reporting …
ROI Calculation
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Proven Migration Methodology
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5 step process
uConverter migration tool
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Details your automation operating costs
Evaluates cost reduction opportunities

9. Sysload – IT Performance and Capacity Management
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10. IT Performance Management Pain Points*
Application performance slowdowns impacting your business?
74%
Users calling about poor response times that you should already be aware of?
68%
IT systems poorly equipped to deal with spikes in business activity ?
59%
Pain
Points
Lack the visibility you need to pinpoint problems and find a solution?
56%
Staff monopolized with supporting your end users and the services they use?
49%
Spending too much on servers installed in your data center that are underutilized
43%
Unable to accurately size the IT resources needed to support future business demands?
38%
0%
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25%
% of Customers
50%
*Based on two year analysis of ORSYP’s new customers
75%

11. Typical Starting Point of ORSYP’s IT Operations Performance Management Customers
Basic Availability
Monitoring
Nagios, Solar Winds, Splunk, etc.
• Tools need extensive tailoring to
fit user environment
• No accurate analysis of resource
utilization
• Lacks actionable performance
data
Limited visibility & control
•
Difficulties pinpointing
performance problems
•
Unable to replay issues and take
corrective actions
Impact
•
Extended TTR due to firefighting
•
Over-staffing
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Hypervisor
Resource Management
Siloed approach
• Lacks support for non-VM centric apps
• Actions limited to VM/LPAR controls
• Poor visibility of enterprise performance
Inefficient performance monitoring
• No visibility inside VMs / LPAR
• No application and process details
• Poor detection of apps issues
Impact
• Inability to deliver consistent data &
analysis throughout the organization
• End user service delivery at risk
Manual Capacity Planning
Inaccurate data
•
Multiple sources of data
•
Discrepancies across teams and
platforms
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Missing details that affects capacity
Fails to match daily needs
• Difficulties producing timely reports
• Biased forecasts due to non-linear
behavior of systems
Impact
• Performance outages
• Overspending

12. ORSYP Sysload
IT Performance & Capacity Management
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Real-time monitoring
Early detection and notification
Problem troubleshooting
Capacity management and planning
Key Features
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Distributed architecture, unlimited scalability
Big data collection ensures high granularity
Enterprise visibility with deep-dive analysis
Baseline, predictive & ‘what-if’ forecasting
Out-of-the-box monitoring of server infrastructure
Seamless integration of custom or business metrics
The ORSYP Multiplier Effect
© ORSYP 2013 • Confidential & Proprietary • page 12
Sysload Architecture
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Exceed end user experience SLA goals
Reclaim underutilized server capacity
Save on software fees & hardware costs
Eliminate bottlenecks & reduce resolution times
Map IT resource needs to business growth

13. ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration
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Monitoring, Troubleshooting, R
eporting, Forecasting …
Proof Of Concept
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Fast Implementation
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Do-It-Yourself or assisted by
ORSYP teams, quick results
guaranteed by product design
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Evaluate the features in your own
environment

14. Streamcore – Network Performance Management
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15. Network Performance Management Pain Points*
Users complaining about poor response times; Network slowdowns impacting your business?
71%
Lack ability to report on SLAs to management and external stakeholders?
64%
Unable to assign business priorities to network traffic carrying important application data?
62%
Pain
Points
Staff monopolized supporting user network services issues; Difficult to pinpoint problem areas?
56%
Over spending on internal/external network infrastructure; Ill-equipped to forecast future needs?
52%
Users not getting consistent performance when accessing on-premise & SaaS-based applications?
46%
Need to secure communication of sensitive business information?
37%
0%
© ORSYP 2013 • Confidential & Proprietary • page 15
25%
% of Customers
50%
*Based on two year analysis of ORSYP’s new customers
75%

16. Typical Starting Point of ORSYP’s Network Performance Management Customers
Non-Application
Aware NPM
No application visibility
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Link-oriented
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Volume only
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Measured in minutes
Only up & down
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No performance or useroriented metrics
No action path
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No prescribed solution to
solve network-related
issues
Data-focused
APM + Netflow
Volume of data & set of tools
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Billions of tickets or packets to navigate
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Different products
APM
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Datacenter code performance-oriented
Netflow
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No user perception
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Limited to volume and throughput
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Poor encrypted traffic management
No action path
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No prescribed solution to solve
network-related issues
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Bulk Traffic WOC
Symmetric
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Requires equipment at both ends
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Difficult to address
internet, customers, external users
Backbone traffic
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Address only unencrypted
voluminous traffic
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Poor at addressing
encrypted, multimedia , real-time &
interactive traffic
Weak monitoring
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Manages only part of the flows

17. Streamcore
Network Performance Management
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Monitor WAN communications
Prioritize network traffic
Accelerate application delivery
Optimize bandwidth utilization
Troubleshoot network problems
Multi-dimensional performance reporting
Key Features
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Web portal for real-time monitoring
Deep packet inspection (DPI) & tagging
Predefined catalog of 400+ services
Compression & web caching
Network topology maps
The ORSYP Multiplier Effect
© ORSYP 2013 • Confidential & Proprietary • page 17
Streamcore Architecture
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Enhance end-user experience
Assure SaaS Internet performance
Enable large scale deployments
Consolidate IT infrastructure
Improve audio and videoconferencing

18. ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration
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Troubleshooting, QoS, Reporti
ng
ROI Calculation
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Try & Buy or Proof of Concept
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Deployment on a subset of the network
Real troubleshooting and QoS effects
© ORSYP 2013 • Confidential & Proprietary • page 18
Details your network operating costs
Evaluates cost reduction opportunities

19. ORSYP Manifesto
IT operations has
become the
heartbeat of the
business
IT operations
is a
profession, not a
job
We are an
advocate and
voice for the IT
ops profession
© ORSYP 2013 • Confidential & Proprietary • page 19
What ever it
takes – we are
accountable to
our customers
IT operations
executives are
the change
agents