The document features insights from speakers including Devon Wijesinghe, CEO of InsightPool, Adam Naide, Head of Social Media Marketing at Cox Communications, and Neil Bedwell, former Head of Digital at Coca-Cola, discussing the evolution of social media marketing. It highlights the decreasing organic reach on platforms like Facebook, urging brands to redefine their strategies by focusing on human engagement and conversations. The document emphasizes the importance of remaining relevant and authentic in social media marketing through the '6 C's' of effective engagement.