Auckland Council, like many organisations around the world relies on ArcGIS Online to host their public-facing mapping applications. By utilizing this platform, they’re able to off-load non-functional requirements such as scalability and resilience to Esri’s SaaS infrastructure. This approach avoids the hassle of maintaining internal-facing infrastructure enabling Auckland Council to focus on delivering exceptional user experiences. However, working with hosted feature services in ArcGIS Online can be a challenge. Data sets can be quite large, and frequent updates can cause service outages, resulting in maps being unavailable to the public for unacceptable periods of time. To minimize downtime, Auckland Council created a manual process that utilized Hosted Feature Services and Feature Layer Views via the Agol web UI. They then collaborated with Locus to build a proof of concept that automates the process using FME. The results of this project were nothing short of impressive. By automating the process, the Council was able to reduce server downtime from minutes to mere seconds and establish a new standard for local Government organizations looking to enhance mapping applications while streamlining their processing time.