Digital Water Innovation Day 2023

1. DIGITAL WATER
INNOVATION DAY
14th November 2023
London

2. LILA THOMPSON
Chief Executive Officer
British Water
Keynote

3. LILA THOMPSON
BRITISH WATER

4. BRITISH WATER UK FORUM
SPONSORED BY BENTLEY SYSTEMS

5. DIGITAL WATER INNOVATION DAY

6. DIGITAL WATER INNOVATION DAY
Current Sector Challenges & Opportunities:
•Ageing Assets
•Increasing urbanisation
•Net Zero targets
•Digitalisation journey
•The Skills Gap
•PR24 / Enhancement spend etc.
•Media scrutiny
•Customer expectations
•Cost of living crises
•Lack of trust

7. DIGITAL WATER INNOVATION DAY

8. CURRENT REQUIREMENTS:
The Skills Gap:
Cyber Security
Technicians
Data
Analysts & Scientists
Software
Engineers & Architects
Technical
Engineers

9. DIGITAL WATER INNOVATION DAY
Are we attractive?

10. LILA THOMPSON, CHIEF EXECUTIVE
Tuesday 14 November 2023, Bentley Systems

11. The Role of Innovation
in Advancing the Water
Industry
ANGELA MACOSCAR
Head of Innovation
Northumbrian Water Ltd.

12. Innovationanddigitalsolutions
DrAngelaMacoscar– HeadofInnovation
For NWG… becoming the world’s most digital
water company

13. How are we performing…
0
10
20
30
40
50
60
70
Incidents
oer
10,000km
of
sewer
Pollutions
0,00
10,00
20,00
30,00
40,00
50,00
60,00
70,00
80,00
90,00
100,00
1995 1997 1999 2001 2003 2005 2007 2009 2011 2013 2015 2017 2019 2021
Bathing waters
Excellent Good Sufficient Poor

14. Facing into some large challenges…but using digital to improve outcomes
for society and the environment.

15. The Three Engines of Change
Transformation
90%
Continuous
Improvement
9/10
Innovation
4/10

16. Transformation Architecture Overview
Customer
Care and
Billing
E-Business
Customer
Engagement
Platform
Asset
Management
Integration Services
Other Apps –
SCADA, LIMS,
GIS etc
Cloud
Apps and
Services
Unified Communications
Oracle Field
Services
Cloud
Smart Networks/Digital Twins
AI that helps people User Experience
Getting value from data

17. INNOVATION DASHBOARD 2023
INNOVATION CULTURE
24.2% employees actively involved (target 25%).
>500 Training hours
116 Innovation Ambassadors (Grown from 14 in 2018)
37 external speakers to inspire Ambassadors
INNOVATION PIPELINE
149 live projects
£78M/annum potential value
EXTERNAL FUNDING
R&D PROGRAMME
• 34 live Core R&D projects
• NWG funding / total cost: £1.1m / £3.4m
• 23 UKRI funded academic projects
• Total grant value: £30.1m
• 50 NWG colleagues directly involved in R&D​
• 11 current university collaborations​
• 87 postgraduate students supported
• (22 live / 65 completed​)
• 3 R&D projects into successful OFWAT
funding bids worth £2.0m
EXTERNAL ENGAGEMENT
• 2900 attendees at IF23
• £170M potential IF23 project value
• 3.8M Social & media reach IF23
• 6000 readership of Innovation Connect
• 22 External Speaker Slots 2023
• No1 for innovation in UK Water Sector*
* (British Water Survey 2022 and 2023)
• £6.6M awarded in Breakthrough 3.
• 1 successful Transform bid, Stream
• 3 successful Catalyst bids (root
defender, water literacy toolkit and
hydro-powered concentric meter)
• £18.9M external funded since 2021
• 12 successful bids​, #1 water co
• 164% vs contribution, #1 vs water cos
• 18.5% of total fund won by NWG

18. NWGINNOvationfestival
Across the 7 festivals we have had:
# attendees >17,500
# organisations >4,200
# NWG employees >2,600
# sprints/hacks 192
# ideas progressed >290
# countries >40
# sectors >45
# Ofwat bids 12

19. Solving the problem of leakage
Continuous Improvement – Tuning the processes
Transformation – Intelligent Asset Management
Innovations
Response time to visible leaks
52%

20. DRIVERS FOR CHANGE
How can we delight our
customers in new ways?
How can perform even better?
How can we continue to be a great
place to work?
How can we work smarter?
A learning
organisation

21. Thank you!
angela.macoscar@nwl.co.uk

22. Our famous Innovation Festival

23. STANDARDIZING DELIVERY
OF PHOSPHOROUS REMOVAL SCHEMES FOR
THE UK WATER INDUSTRY
Anmol Khurana
Project Lead
Mott Macdonald

24. Anmol Khurana –
Product Lead, Mott MacDonald
Mott MacDonald Bentley:
Phosphorous Removal
Scheme

25. Asset upgradation
UK water companies'
existing assets needed
to be upgraded to meet
the new stringent
requirements.
Water quality
Heightened priority for
water quality schemes
as part of the UK water
industry's Asset
Management Plan 7
procurement cycle.
MMB’s programme
Instigation of Mott
MacDonald Bentley’s
£300 million P-Removal
programme consisting of
100 projects across 7
UK water organisations.
P-Removal
Focus on reduction of
phosphorous (P) being
released into watercourses
high levels extensive algae
growth, which poses a
significant threat to habitats
within the watercourse.
Phosphorous removal and its importance
Mott MacDonald Bentley Phosphorous Removal Scheme 25

26. At the heart of Mott MacDonald Bentley's approach was the mindset of moving together to use repeatable solutions, data
and know-how in design, procurement, and construction processes. Key opportunity areas included:
26
With the large programme of works came an opportunity to make a huge impact
Opportunity
1
Repeatability
Identifying reusable
components across
client frameworks
2
Standardisation
Creating standard
parametric models
3
Collaboration
Hosting centrally to
facilitate cross-
frameworks
collaboration
Mott MacDonald Bentley Phosphorous Removal Scheme

27. Solution
27
Integrate Enhance Liberate
Platform
Bentley Component Center
Service
Moata Intelligent Content
Solution
Centralised Component Library
Creating a library of standardised, parametric, P-Removal components
Mott MacDonald Bentley Phosphorous Removal Scheme

28. 28
Using a combination of Component Center and Intelligent Content compounds benefits
Key benefits from using this solution
Mott MacDonald Bentley Phosphorous Removal Scheme
Data-ready
components
Links to
standard
information
Create once,
reuse
many times
Agnostic to
different file type
Rapid access to
central p-removal
library
A single source
of truth
CC x MIC
Intelligent
Content
Component
Center

29. Enhancing speed and quality of design
Enhancing speed and quality of design

30. 30
Significant savings seen stemming from repeatable parametric designs
Outcomes
63
components
15k
hours saved
£690k
cost saving
Equivalent to
The successful completion of the P schemes will reduce the amount of
phosphorous that ends up in watercourses. This will improve water
quality, positively impacting the environment and local communities
through protecting habitats and ecosystems and increasing the amount of
drinking water available.
Mott MacDonald Bentley Phosphorous Removal Scheme

31. Deploying Bentley Component Centre for our P-
removal projects has proven to be instrumental in
achieving substantial gains in both design efficiency and
waste reduction across our entire project
portfolio. The establishment of a unified, central repository
has effectively mitigated the complexities arising from outdated
component designs. This, in turn, has created an environment
conducive to improved collaboration, enabling not only our
BIM Technicians but also our engineers to participate more
effectively in collaborative endeavours.
Matthew Dinsdale, DfMA Digital Lead , Mott MacDonald Bentley
8
Mott MacDonald Bentley Phosphorous Removal Scheme

32. 32
Key focus areas to
achieve efficient
delivery
• Repeatability
• Standardisation
• Collaboration
Conclusion
Mott MacDonald Bentley Phosphorous Removal Scheme

33. EA Phase 2
Creating content from
the EA’s Data
Requirements Library
2023
Growth and benefits in the water sector
33
2021
Supercharging project delivery
Intelligent Content for large
infrastructure organisations such
as EA and HS2 delivering 30x
RoI
Going Digital Awards
EA’s Smart Object Library
is winner of the Enterprise
Engineering Award
2022
Scottish Water
Enterprise level
agreement commences
2023
Severn Trent
Enterprise deployment
underway
2023
Anglian Water
Recommendations on
how to maximise value
from a standard BIM
library
2023
Wessex Water
Pilot project to explore
value for AMP8
2023
Going Digital Awards
MMB’s P-removal
programme is winner of
the Enterprise
Engineering Award
Mott MacDonald Bentley Phosphorous Removal Scheme

34. Mott MacDonald Bentley Phosphorous Removal Scheme 34
A glimpse into 2024
Pushing embodied carbon values into Intelligent Content Making component selection informed by carbon values
Querying content for optimisation* 3D printing components to facilitate DfMA*
*NOTE – Images courtesy of MMB