Optare Solutions specializes in OSS/BSS consulting for the telecommunications industry, helping clients streamline their systems and achieve business growth since its founding in 2002. The company offers a range of services, including project management and professional training, across three business units focused on order management, network applications, and solutions integration. With over 12 years of experience, Optare Solutions is recognized for its hands-on expertise and commitment to client objectives on a global scale.

1. ©2014OptareSolutions

2. www.optaresolu,ons.com
|
T/
+
34
986
410
091
|
F/
+34
986
423
379
|
Parque
Tecnológico
de
Vigo
–
Calle
C,
Nave
C7
|
36315
|
Vigo
(Spain)
©2014OptareSolutions
www.optaresolu,ons.com
|
T/
+
34
986
410
091
|
F/
+34
986
423
379
|
Parque
Tecnológico
de
Vigo
–
Calle
C,
Nave
C7
|
36315
|
Vigo
(Spain)
Optare
Solu,ons
Corporate
Brochure
|
2014

3. OSS/BSS
Solu,ons
&
Consul,ng
for
The
Telecommunica,ons
Industry
optaresolu,ons.com
@optaresolu,ons

4. About
us
ü Natural
Born
Telco
ü What
we
do
ü Why
Clients
choose
us
ü Worldwide
Experience
ü Business
Units

5. optaresolu,ons.com
• Optare
Solu,ons
was
founded
to
provide
technical
consul,ng
on
new
complex
services
fulfillment
for
a
Spanish
startup
Telco
in
2002.
As
we
helped
them
to
support
a
ten-­‐fold
business
growth
in
less
than
5
years,
we
also
grown
and
gain
exper,se
along
with
them.
• During
these
years
other
Telecom
companies
have
required
our
services,
and
we
con,nue
helping
them
to
grow,
increase
their
efficiency,
and
become
a
“Lean
operator”.
• More
than
12
years
working
this
way,
exclusively
for
the
Telecoms
Industry,
haven’t
but
made
us
even
more
“Natural
Born
Telco”
5

6. optaresolu,ons.com
What
we
do
6
Optare
Solu,ons
help
theirs
clients
to
streamline
their
OSS
and
BSS
Systems.
More
than
12
years
of
experience
and
a
specialized
team
make
us
the
right
choice
to
fulfill
Systems
Integra,on
demands
Communica,on
Services
Providers
(Carriers,
Cable,
Fixed,
Mobiles,
MVNOs,
Resellers…)
Large
System
Integrators
Network
Equipment
Providers
Sohware
Vendors

7. optaresolu,ons.com
Why
Clients
choose
us
• Because
our
specializa,on,
and
hands-­‐on
experience
in
the
Telecoms
industry,
especially
in
OSS,
we
know
and
understand
our
Clients’
drivers
and
requirements,
beyond
the
technology.
• Because
we
are
a
flexible,
medium
size,
mature
company
and
our
commitment,
with
project
goals
and
Client
objec,ves,
goes
further
the
average.
We
know
“We
are
as
good
as
our
last
project”
7

8. optaresolu,ons.com
Worldwide
Experience
8
Since
2008
we
have
delivered
our
services
and
exper,se
all
over
the
world
Optare
Solu,ons
Main
Headquarters
Parque
Tecnológico
de
Vigo,
Nave
C7
36315
–
Vigo
-­‐
Spain
Optare
Solu,ons
Mexico
Offices
Calle
La
Fontaine,
50
-­‐
Polanco
(Miguel
Hidalgo)
11550
-­‐
Mexico
DF

9. optaresolu,ons.com
Business
Units
Optare
Solu,ons
has
three
Business
Units
that
allow
our
teams
to
be
more
flexible,
focused,
and
offer
more
exper,se
to
deliver
high
quality
projects,
consul,ng
and
training
9
Order
Management
Network
Applica,ons
Solu,ons
&
Integra,on

10. Order
Management
Business
Unit
ü The
Order
Management
Business
Unit
is
specialized
in
Oracle
Communica,ons
Fulfillment
Suite
products
(OSM,
UIM,
ASAP,
IPSA)
and
RODOD
and
RSDOD
Solu,ons
ü Our
highly
trained
and
skilled
team
of
Architects
and
Consultants
can
deliver
successful
turn-­‐key
projects,
Consul,ng
and
Professional
Services,
and
training.

11. optaresolu,ons.com
Order
Management
BU
• Optare
Solu,ons
started
working
with
Order
Management
Solu,ons
in
2002,
and
in
2003
started
the
first
project
using
MetaSolv
products,
which
became
part
of
Oracle
Communica,ons
in
2006
• Optare
is
specialized
in
Oracle
Communica,ons
Fulfillmet
Suite
products
(OSM,
UIM,
ASAP,
IPSA)
and
RODOD
and
RSDOD
solu,ons.
• Our
highly
trained
and
skilled
team
of
Architects
and
Consultants,
with
deep
knowledge
of
Order
Management
processes
and
Oracle
OSM,
can
deliver
successful:
– Turn-­‐key
projects:
Sharing
with
you
your
challenges
and
risks
– Consul,ng
and
Professional
Services:
Maximum
flexibility
11
Oracle
Communica,ons
Order
and
Service
Management
is
built
to
help
customers
address
their
long
standing
challenges
in
the
end
to
end
lifecycle
of
order
management
star,ng
from
offer
design
and
launch,
all
the
way
through
to
order
fulfillment
and
billing
ac,va,on.
Its
advanced
capabili,es
for
synchronized
offer
and
service
fulfillment
design,
automated
order
fallout
management
and
in-­‐
flight
order
change
management
provide
service
providers
the
most
advanced
set
or
produc,zed
capabili,es
in
the
industry.
Oracle Communications is
our strategic partner, and
the collaboration ranges
from sales to training

12. optaresolu,ons.com
Order
Management
BU
Exper,se
12
• OSM:
Product
designed
specifically
to
manage
the
complete
lifecycle
of
telecommunica,ons
orders.
It
is
used
in
solu,ons
for
Customer
Order
Management
(COM),
Service
Order
Management
(SOM)
and
Technical
Order
Management
(TOM)
• UIM:
Unified
inventory
product
for
service
and
resources
inventory
and
also
to
model
the
services
defini,on
to
be
used
for
the
Design
&
Assign
process
• ASAP
&
IPSA:
Ac,va,on
products
which
interface
with
the
network
elements
• RODOD:
Rapid
Offer
Design
and
Order
Delivery
is
the
TMForum
cer,fied
BSS
order
management
solu,on
which
combines
three
elements
– Oracle
Communica,ons
products:
Siebel,
OSM,
BRM
y
PH4C
– Reference
architecture
aligned
with
TMForum’s
eTOM,
SID
and
TAM
– Prebuilt
integra,on
components
between
Siebel,
OSM,
BRM
and
PH4C,
designed
for
extensibility
• RSDOD:
Rapid
Service
Design
and
Order
Delivery
targets
the
OSS
part
of
order
management.
Specifically
is
responsible
for
the
“Design
and
Assign”
process
and
for
the
decoupling
from
Customer
Facing
Services
(CFS)
to
Resource
Facing
Services
(RFS)
– Best
of
breed
Oracle
Communica,ons
products:
OSM,
UIM
and
ASAP&IPSA
– Architectural
blueprints
– Decouples
the
service
modeling
from
the
processes,
increasing
reusability
and
reducing
,me
to
market
Products
Solu,ons

13. optaresolu,ons.com
Oracle
OSM
is
an
applica,on
for
order
management
that
can
be
used
for
three
different
roles
In
all
three
roles,
Oracle
OSM
provides
out
of
the
box
key
func,onali,es
for
telecommunica,on
order
management
Oracle
Order
and
Service
Management
13
OSM
can
receive
orders
from
mul,ple
upstream
systems
and
transform
them
to
a
single
and
centralized
model
in
OSM,
independent
from
input
channel
Manages
in-­‐flight
order
changes
and
dependences
between
ac,vi,es
in
different
orders
Order
fallout
and
problema,c
situa,ons
management,
both
in
automa,c
and
manual
way
Ensures
visibility
to
other
systems
about
order
status
with
several
granularity
and
aggrega,on
levels
End
to
End
Order
Orchestra,on,
managing
rules
and
dynamic
criteria
in
run,me
for
each
order,
according
to
order
content
COM
(Central
Order
Management)
Customer
order
and
required
ac,ons
on
BSS
and
fulfillment
systems
orchestra,on
SOM
(Service
Order
Management)
Service
order
management,
oriented
to
design
services
and
assign
resources
from
services
inventory
TOM
(Technical
Order
Management)
Management
of
those
orders
which
interact
with
network
ac,va,on
layer

14. optaresolu,ons.com
RODOD
Rapid
Offer
Design
and
Order
Delivery
14
RODOD
is
the
TMForum
cer,fied
solu,on
for
BSS
layer
order
management
• Involved
products:
Siebel,
OSM,
BRM,
PH4C
and
AIA
• Pre-­‐integra,on
between
products
though
AIA,
allowing
extensibility
• Pre-­‐defined
use
cases
accross
the
products
PH4C

15. optaresolu,ons.com
Oracle
Unified
Inventory
Management
15
Ethernet and SDH
ATM, Frame,
SONET, TDM, and
DWDM
IP Services and
MPLS Core
UIM
SYS A SYS B
Integrated
catalog
and
lifecycle
for
services
and
resources
Customer-­‐centric
view
of
services
and
resources
Pre-­‐defined
technology
packs
to
support
network
resources
and
services
Replace
or
work
in
coopera,on
with
3rd
party
inventory
systems
with
the
Federa,on
Framework
Aligned
with
TMForum
SID
model

16. Network
Applica,ons
Business
Unit
ü We
work
together
with
our
Clients
to
improve
the
return
of
their
network
investment
by
crea,ng
convergent
services,
exposing
Telecom
services
to
other
companies,
and
deploying
new
OTT
services.
ü Our
architects
and
consultants
team,
specialized
in
Service
Delivery
Plaoorms,
are
ready
to
success
in
Oracle
Communica,ons’
SDPs
deployment
turn-­‐key
projects,
as
well
as
Professional
Services
and
Training.

17. optaresolu,ons.com
Network
Applica,ons
• Carriers
concurrently
need
to
re-­‐evaluate
their
current
service
delivery
strategy
when
streamlining
their
OSSs.
Horizontal
next-­‐genera,on
service
delivery
pla`orms
(NG
SDPs)
are
becoming
a
strategic
focus
in
these
scenarios.
• Our
specializa,on
on
Service
Gatekeeper
(OCSG)
and
Converged
Applica,on
Server
(OCCAS)
from
Oracle
Communica,ons
SDPs
suite,
give
us
the
ability
to
offer
solu,ons
:
– Network
and
Service
exposure
– OSS/BSS
gateways
– Third-­‐party
Abstrac,on
– Service
crea,on
and
execu,on
environments
– Partner
Management
• Thanks
to
our
Architects
and
Consultants
we
offer
services
of
specific
training,
consul,ng
and
Professional
Services,
and
turn-­‐key
project
for
SDPs
deployment
and
integra,on.
17

18. Network
Applica,ons
Business
Scenarios
Demos
ü We
are
in
con,nuous
searching
and
developing
of
Business
Scenarios
in
order
to
show
how
Network
Applica,ons|SDP
products
can
help
Telcos
to
innovate
and
reduce
opera,onal
costs.
18

19. optaresolu,ons.com
Direct
Carrier
Billing
Summary
19
• Demo
of
Direct
Carrier
Billing
(DCB)
using
Oracle
Communica,ons
Services
Gatekeeper
5.1
as
Payment
Gateway.
• Opera,ve
Lab
integrated
with
SMS
Plaoorm,
Authoriza,on
Server
(OAuth
2.0)
and
Mobile
Applica,on
as
interface.
• The
payment
from
the
mobile
applica,on
can
be
executed
using
2
types
of
valida,on:
– A
security
code
generated
by
the
operator
and
sent
by
SMS
– Redirec,on
to
an
Authoriza,on
Server
for
the
acquisi,on
of
a
valid
token
(OAuth
2.0)
• Once
the
valida,ons
are
passed,
a
payment
order
is
generated
and
sent
to
the
OCS
(Online
Charging
System)
using
Diameter.

20. optaresolu,ons.com
Direct
Carrier
Billing
Screenshots
Diagram
20
Carrier
Side
OAuth2
Valida,on
SMS
PIN
Valida,on
Payment
User
Side

21. optaresolu,ons.com
Direct
Carrier
Billing
Logical
Architecture
View
21
Seller
Site
HTML5
Payment
Gateway
OCSG
OCS
PTE
(OCSG)
SMS
Plaoorm
Ro
SMS
REST
REST
Authoriza,on
Server
OCSG
OAuth2
HTTP

22. optaresolu,ons.com
WebRTC
Rich
Communica,ons
Service
Summary
• Demo
of
WebRTC
convergent
Rich
Communica,ons
Services
(RCS)
using
Oracle
Communica,ons
Converged
Applica,ons
Server
5.1
(OCCAS).
• Presents
products
integra,on
of
Oracle,
Oracle-­‐Acme
and
thirds
for
the
OSS/BSS
development
and
integra,on
of
new
services.
• Demo
Scenario
– Calls
established
between
different
type
of
devices:
browser,
tablet,
sohphone,
PSTN…
– Call
management
and
charging
using
OCCAS
func,onality
– Rich
Communica,on
Services
developed
in
OCCAS
plaoorm
22

23. optaresolu,ons.com
WebRTC
Rich
Communica,ons
Service
Screenshot
Diagram
23
Oauth
+SMS
WebRTC
Charging
CSP
Side
Service
Provider
Side

24. optaresolu,ons.com
WebRTC
Rich
Communica,ons
Service
Architecture
24

25. Solu,ons
&
Integra,on
Business
Unit
ü Our
team,
thanks
to
their
knowledge
of
the
issues
and
challenges
faced
by
Telecom
Companies,
and
their
exper,se
on
market’s
leading
tools,
is
specialized
in
“turn-­‐key”
projects
for
OSS/BSS
solu,ons
development
and
deployment
as
well
as
systems
integra,on

26. optaresolu,ons.com
Solu,ons
&
Integra,on
• Born
with
the
company
in
2002
to
provide
services
in
solu,ons
integra,on
for
Telecommunica,on
Operators,
the
dean
business
unit
of
Optare
Solu,ons
has
the
core
of
its
experience
in
long-­‐term
projects
with
Vodafone
and
R
Cable.
• Our
team,
thanks
to
its
knowledge
of
the
issues
faced
by
telecommunica,ons
operators,
and
its
mastery
of
market-­‐leading
tools,
is
specialized
in
“turn-­‐key”
projects
in
the
fields
of
development
and/or
deployment
of
OSS/
BSS
solu,ons,
systems
integra,on
and
applica,on
maintenance.
26

27. optaresolu,ons.com
Solu,ons
&
Integra,on
Experience
• We
have
extensive
experience
in
projects
of:
– Deployment
of
Telecoms
specific
solu,ons
like
Oracle
Metasolv
Solu,on,
Vitria
Businessware
,Convergys
Geneva
…
– Systems
Integra,on
based
in
middleware
plaoorms
like
Oracle
Fusion
Middleware,
TibCO,
MQ
Series,
…
– Design
and
implementa,on
of
bespoke
OSS/BSS
solu,ons
• Some
of
our
domains
of
interven,on
are:
– Regulated
Processes:
Implementa,on
of
solu,ons
that
allow
the
management
of
portability
and
local-­‐loop
unbundling
related
processes
– Logical,
services
and
Network
inventory:
Network
Discovery,
Inventory
normaliza,on
and
concilia,on
– Telco
Logis,cs:
Tracking
and
improvement
of
logis,c
processes
for
Telecommunica,on
Operators
– Customer
Experience
/
Quality
of
Experience:
Measurement
of
End-­‐to-­‐End
Quality
of
Experience,
based
on
subjec,ve
models,
data
analysis
and
processing
to
improve
Customer
Experience
– AD&M
Services:
Applica,on
development
and
maintenance
of
OSS/BSS
Solu,ons
27

28. optaresolu,ons.com
Customer
Experience
Tools
Quality
of
Experience
Solu,on
• In
the
current
socio-­‐economic
environment,
it
is
becoming
more
important
for
telecommunica,on
service
providers
to
reduce
churn
and
the
cost
of
arrac,ng
new
customers
(reten,on
campaigns,
re
sizing
of
CACs,
nega,ve
marke,ng,
…).
It
becomes
more
important
for
Telecommunica,on
Operators
to
measure
and
understand
the
quality
perceived
by
customers
in
rela,on
to
the
services
provided
in
a
given
environment,
with
the
aim
to
use
this
knowledge
to
take
ac,ons
to
both
improve
this
percep,on
and
add
value
to
the
commercial
offer.
• Optare
Solu,ons
is
currently
working
on
“turn-­‐key”,
scalable
solu,ons
that
allow
to
berer
understand
Telecom
Customers,
based
on
the
u,liza,on
of
subjec,ve
models,
to
measure
End-­‐to-­‐
End
customer
percep,on
of
the
services
delivered
by
the
operator
(Quality
of
Experience),
including
customer
device
and
local
network
segment.
• Informa,on
rela,ve
to
the
Quality
of
Experience
in
the
use
of
services
allows
to
enrich
Customer
Experience
knowledge
and
customer-­‐provider
rela,onship,
making
possible
to
increase
Customer
Sa,sfac,on
and
enhance
fideliza,on.
• Some
possibili,es
of
our
solu,on
are
:
– Facilitates
the
work
of
field
technicians
and
call
center,
by
helping
them
to
respond
to
customer
issues
with
concrete
ac,ons.
– Allows
performing
proac,ve
ac,ons
before
problems
are
detected
or
reported
by
customers.
– Facilitates
parern
detec,on
in
customer
services
quality,
in
order
to
design
improvement
strategic
plans.
28

29. optaresolu,ons.com
AD&M
Vodafone
Broadband
Business
Case
• Aher
8
years
working
for
Comunitel
>
Tele2
>
Vodafone
in
the
field
of
broadband
systems,
Optare
Solu,ons
signs
in
2010
a
contract
with
IBM
Global
Services,
to
provide
an
Applica,on
Development
&
Maintenance
service
for
Vodafone
Spain
Broadband
Systems.
• Vodafone
Broadband
AD&M
project
team
is
composed
of
30
professionals
dedicated,
in
one
hand
to
preven,ve
and
correc,ve
maintenance
of
the
systems
and
on
the
other
to
the
design
and
implementa,on
of
changes
in
exis,ng
systems
and
processes,
the
design
and
implementa,on
of
new
systems
and
business
processes
and
to
provide
integra,on
solu,ons
with
other
systems.
• Some
of
the
latest
projects
we
have
carried
out
in
under
the
ADM
Broadband
Vodafone
contract:
– Design
and
implementa,on
of
a
new
system
based
on
Oracle
SOA
Suite
pla`orm
that
manages
the
access
to
the
services
on
Telefonica’s
NEON
Plaoorm
for
regulated
processes:
• Local
Loop
Unbundling
• Fault
Management
• Informa,on
Services
– Op,miza,on
of
exis,ng
systems
and
implementa,on
of
a
new
system
to
make
possible
24
hours
Fixed
Number
Portability
(Technologies
involved
Oracle
Metasolv
Solu,on,
Oracle
SOA
Suite
,
Weblogic)
29

30. Further
informa,on…
Nacho
Garmilla
-­‐
Network
Applica,ons
BU
Director
M.
+34
609
653
667
ngarmilla@optaresolu,ons.com
Alberto
Moraña
–
Solu,ons
&
Integra,on
BU
Director
M.
+34
646
600
588
amorana@optaresolu,ons.com
Ricardo
Riguera
–
Order
Management
BU
Director
M.
+34
675
550
026
rriguera@optaresolu,ons.com