An operations manager oversees key business functions like processes, purchasing, accounting, human resources, inventory and IT to ensure businesses run smoothly. Their responsibilities vary by organization but generally include managing these operational areas. Operations managers need leadership, strategic planning, analytical and decision-making skills as well as the ability to manage conflicts to be effective in their role. They are sometimes also called chief operating officers and their work is important for organizational effectiveness.

2. In most businesses, operations managers oversee the big picture of their
organization. They are responsible for managing processes, purchasing, accounting,
human resources, inventory, and IT. There are different levels to an operations
manager’s career path. Operations managers are sometimes also known as chief
operating officers, or COOs. Their role is critical in ensuring businesses run smoothly
and have everything they need to be effective.
WHAT IS AN OPERATIONS MANAGER?

3. WHAT DOES AN OPERATIONS
MANAGER DO?
The responsibilities of an operations manager will vary for different
organizations and industries. But in general, you can expect to do most of the
following tasks while working in business operations:
• Processes.
• Personnel.
• Inventory.
• Financials.
• Reporting.

4. What Skills Does an
Operations Manager Need?
There are skills that every person working in business operations needs to
have to be successful in the field. There will be some jobs that require you to
have more specific skill sets, but these are a few of the most common skills that
you should have:
•Leadership.
•Strategizing.
•Analyzing.
•Decision-making.
•Conflict management.