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Basics of
Operations
Management
What Is Operations Management?
 Operations management involves planning,
organizing, and supervising processes, and make
necessary improvements for higher profitability.
 The adjustments in the everyday operations have
to support the company’s strategic goals, so they
are preceded by deep analysis and measurement
of the current processes.
Operations Management
 Operations management is the method of designing
and managing the production process of a good or
service.
 The four areas of focus for operations
management include goods & services,
process management, supply chain and inventory, and
quality control.
What Is Operations Management
Process?
 Basically, operations processes transform inputs to
outputs.
 Inputs are things like raw materials, labor, equipment,
information, and money.
 Operations processes are different for retail,
manufacturing, and service businesses but the
underlying idea is the same for all businesses, big and
small.
How Operations Management
Works As A Whole?
 Operations management is chiefly concerned
with planning, organizing and supervising in the
contexts of production, manufacturing or the
provision of services.
 As such, it is delivery-focused, ensuring that an
organization successfully turns inputs to outputs in
an efficient manner.
What Skills Are Needed For Operations
Management?
 Leadership.
 Understanding of policy, planning, and strategy.
 Ability to develop, implement, and review policies and
procedures.
 Ability to oversee budgeting, reporting, planning, and auditing.
 Understanding of necessary legal and regulatory documents.
 Ability to address problems and opportunities for the company.
 Ability to build alliances and partnerships with other
organizations.
What Are Operations Management
Tools?
 Tools such as Six Sigma or DMAIC (Define,
Measure, Analyze, Improve, and Control) are
used to overhaul and improve operations within
an entire organisation.
What Are The 10 Operations Management
Decisions?
1. Design of Goods and
Services.
2. Quality Management.
3. Process and Capacity
Design.
4. Location Strategy.
5. Layout Design and
Strategy.
6. Human Resources and
Job Design.
7. Supply Chain
Management.
8. Inventory Management.
9. Scheduling.
10. Maintenance.
What Are The 4 V's Of Operations
Management?
 All operations processes have one thing in common,
they all take their 'inputs' like, raw materials,
knowledge, capital, equipment and time and transform
them into outputs (goods and services).
 They do this in different ways, and the main four are
known as the Four V's, Volume, Variety, Variation and
Visibility.
How Is Operation Management
Important?
 Operations management is important in a business
organization because it helps effectively manage,
control and supervise goods, services and people.
 Operations management cuts across every sector
and industry as it may concern.
 Operations management is widely used irrespective
of the size of a company or what they do.
Who Is Operations Manager?
 An operations manager is a key part of a management team
and oversees high-level HR duties, such as attracting talent
and setting training standards and hiring procedures. They
also analyze and improve organizational processes, and work
to improve quality, productivity, and efficiency.
 They are sometimes known as a chief operating officer or
COO.
What Is The Role Of An Operations
Manager?
 The roles and functions of operations managers vary between
companies and departments.
 In general, operations managers specialize in one or more
aspects of a business and oversee operations within their
departments.
 You can add the key responsibilities of operations managers at
your business to our operations manager position description to
create a descriptive job advertisement.
Operations Manager Responsibilities:
 Provide inspired leadership for the organization.
 Make important policy, planning, and strategy decisions.
 Develop, implement, and review operational policies and procedures.
 Assist HR with recruiting when necessary.
 Help promote a company culture that encourages top performance
and high morale.
 Oversee budgeting, reporting, planning, and auditing.
 Work with senior stakeholders.
 Ensure all legal and regulatory documents are filed and monitor
compliance with laws and regulations.
 Work with the board of directors to determine values and mission,
and plan for short and long-term goals.
 Identify and address problems and opportunities for the company.
 Build alliances and partnerships with other organizations.
 Support worker communication with the management team.
What Are The Key Decisions Of An
Operations Manager?
 So operations managers are responsible for
managing activities that are part of the production
of goods and services.
 Their direct responsibilities include managing both
the operations process, embracing design,
planning, control, performance improvement,
and operations strategy.
Who Qualifies As Operations
Manager?
 Operations managers are usually mid-level
executives who have a few years of
experience under their belt.

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Basics of operations management

  • 2. What Is Operations Management?  Operations management involves planning, organizing, and supervising processes, and make necessary improvements for higher profitability.  The adjustments in the everyday operations have to support the company’s strategic goals, so they are preceded by deep analysis and measurement of the current processes.
  • 3. Operations Management  Operations management is the method of designing and managing the production process of a good or service.  The four areas of focus for operations management include goods & services, process management, supply chain and inventory, and quality control.
  • 4. What Is Operations Management Process?  Basically, operations processes transform inputs to outputs.  Inputs are things like raw materials, labor, equipment, information, and money.  Operations processes are different for retail, manufacturing, and service businesses but the underlying idea is the same for all businesses, big and small.
  • 5. How Operations Management Works As A Whole?  Operations management is chiefly concerned with planning, organizing and supervising in the contexts of production, manufacturing or the provision of services.  As such, it is delivery-focused, ensuring that an organization successfully turns inputs to outputs in an efficient manner.
  • 6. What Skills Are Needed For Operations Management?  Leadership.  Understanding of policy, planning, and strategy.  Ability to develop, implement, and review policies and procedures.  Ability to oversee budgeting, reporting, planning, and auditing.  Understanding of necessary legal and regulatory documents.  Ability to address problems and opportunities for the company.  Ability to build alliances and partnerships with other organizations.
  • 7. What Are Operations Management Tools?  Tools such as Six Sigma or DMAIC (Define, Measure, Analyze, Improve, and Control) are used to overhaul and improve operations within an entire organisation.
  • 8. What Are The 10 Operations Management Decisions? 1. Design of Goods and Services. 2. Quality Management. 3. Process and Capacity Design. 4. Location Strategy. 5. Layout Design and Strategy. 6. Human Resources and Job Design. 7. Supply Chain Management. 8. Inventory Management. 9. Scheduling. 10. Maintenance.
  • 9. What Are The 4 V's Of Operations Management?  All operations processes have one thing in common, they all take their 'inputs' like, raw materials, knowledge, capital, equipment and time and transform them into outputs (goods and services).  They do this in different ways, and the main four are known as the Four V's, Volume, Variety, Variation and Visibility.
  • 10. How Is Operation Management Important?  Operations management is important in a business organization because it helps effectively manage, control and supervise goods, services and people.  Operations management cuts across every sector and industry as it may concern.  Operations management is widely used irrespective of the size of a company or what they do.
  • 11. Who Is Operations Manager?  An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.  They are sometimes known as a chief operating officer or COO.
  • 12. What Is The Role Of An Operations Manager?  The roles and functions of operations managers vary between companies and departments.  In general, operations managers specialize in one or more aspects of a business and oversee operations within their departments.  You can add the key responsibilities of operations managers at your business to our operations manager position description to create a descriptive job advertisement.
  • 13. Operations Manager Responsibilities:  Provide inspired leadership for the organization.  Make important policy, planning, and strategy decisions.  Develop, implement, and review operational policies and procedures.  Assist HR with recruiting when necessary.  Help promote a company culture that encourages top performance and high morale.  Oversee budgeting, reporting, planning, and auditing.  Work with senior stakeholders.  Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.  Work with the board of directors to determine values and mission, and plan for short and long-term goals.  Identify and address problems and opportunities for the company.  Build alliances and partnerships with other organizations.  Support worker communication with the management team.
  • 14. What Are The Key Decisions Of An Operations Manager?  So operations managers are responsible for managing activities that are part of the production of goods and services.  Their direct responsibilities include managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy.
  • 15. Who Qualifies As Operations Manager?  Operations managers are usually mid-level executives who have a few years of experience under their belt.