Operations management involves overseeing the processes that transform raw materials into finished goods and services. It includes activities like planning, organizing, and supervising a company's production process and supply chain. The document outlines an agenda for introducing operations management, including defining the topic, providing examples, and discussing the roles and skills of operations managers as well as common challenges they face.

1. An Insight Into Operations Management
Prepared by Derek Thomason MIOM

2. Agenda
• Introduction to Operations Management
– What is Operations Management
– Definitions of Operations Management
• So what do you think it means?
• Brief history of Operations Management
• Operations Management Examples – Rich Pictures
• What do Operations Managers do?
• What Skills do Operations Managers Need?
• What are the issues facing Operations Managers?
• Another Language
• Summary