DOES16 San Francisco - Opal Perry - Technology Transformation: How Team Values Boost Customer Value
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Technology Transformation: How Team Values Boost Customer Value Opal Perry, Divisional CIO, Claims, Allstate Insurance At Allstate, the largest publicly held personal lines property and casualty insurer in America, we constantly innovate for the good of our customers. It’s part of who we are and the legacy we’ve been building since 1931. Recently, we set about recasting the organization's technical and engineering discipline to make it core to the company, and moving technology up the value chain. But technology is just one piece of the transformation. Opal will discuss how an explicit focus on culture and values, together with new ways of working, empower product teams and bring valuable technology to customers with greater speed and agility.
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DOES SFO 2016 - Avan Mathur - Planning for Huge Scale
Installing one CI server or configuring a deployment pipeline for a specific application might be easy enough. However, as enterprises look to scale their DevOps adoption and optimize their software delivery practices across the organization (to support additional teams, product lines, application releases, processes and infrastructure) -- software delivery pipeline(s) need to scale to support enterprise workloads.
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DevOps Enterprise Summit San Francisco 2016
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DevOps Enterprise Summit San Francisco 2016
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Value Stream Mapping can streamline development processes and workflows. This talk will cover how Hearst has done internal Value Stream Mapping workshops to improve team collaboration and release times.
In this talk, I will discuss Value Stream Mapping and how it has helped transform internal processes for businesses within Hearst to adopt a DevOps culture. I’ll walk through the successes and learning experiences we’ve gained by holding VSM sessions at different businesses, in varying verticals at Hearst. We will review real examples of workflows, release times, benefits to the contributors and business, and how the collaboration has helped teams. While there are great successes, I will also share where we saw room for improvement and how we continually make changes to bring the most value to our teams. The most important value is how these have helped to start building a DevOps mindset in a company of over 25,000 employees.
DOES SFO 2016 - Cornelia Davis - DevOps: Who Does What?
Within the IT organizational structures that have dominated the last several decades roles and responsibilities are fairly standardized. But with the dramatic changes that DevOps practices and supporting toolsets bring, many are left feeling a bit off balance - it’s no longer clear who is responsible for even things as “straight-forward” as development or operations.
In this talk I will take traditional roles that are distributed across fairly standard IT structures and sort them into a new organizational context. What is the role of the Enterprise Architect? Who does capacity planning and how? How can change management step out of the way all while still satisfying the requirements of safe deployments? How do agile teams interface with personnel responsible for maintaining legacy systems? I’ll leave the audience with a blueprint for a new organizational structure.
DOES SFO 2016 - Michael Nygard - Tempo, Maneuverability, Initiative
Tempo. Most people are familiar with it in the musical sense. It’s the speed, cadence, rhythm that the music is played. It drives the music forward - and pulls it back. But there’s more to tempo than a musical beat. In war, like in business, tempo - the speed at which you can transition from one task to the next - is a critical component for victory.
No single person nor department owns tempo. Somebody can’t just shout, “I now control the tempo,” and take charge. If you operate at a faster tempo than your cycle time allows, then you’ll get thrashing. The rate of tempo emerges organically as companies move around that action loop of sensing, deciding and acting.
Tempo emerges from the convergence of architecture, infrastructure, organization, and mindset. All these things have to align to achieve tempo. None of them can be changed in isolation.
In this talk, we will look at different models for transforming an organization to high tempo and high performance. We'll see how that can get derailed and what to do about it.
DOES SFO 2016 - Topo Pal - DevOps at Capital One
In my previous years’ talks at DevOps Enterprise Summit, I spoke about starting and scaling of DevOps at Capital One; importance of Open Source, Open Technology and Innovations in DevOps.
This year, I will present Capital One’s journey of maturing in DevOps and Continuous Delivery. My presentation will cover our current areas of focus: Delivery Pipeline, Flow and Measurements. I will also share some of the problems we faced and what we did to solve them.
DOES SFO 2016 - Kaimar Karu - ITIL. You keep using that word. I don't think i...
Let’s get this straight. ITIL is not about implementing dozens of processes, or about establishing a CAB to review every change request, or about the never-ending story of creating a CMDB. The ITIL framework has been designed to help IT organizations to move from being a black box technology provider – often viewed as a disposable cost centre – to becoming a service provider, and a true partner for the rest of the business. We know – we own the framework.
Unless your customer can achieve their objectives with the technology you run, and can get assistance when needed, no-one cares whether your architecture is built on a monolith, uses microservices, or can brag about being serverless. Agile as a mind-set covers the whole value chain, but common practices are limited to development only. DevOps as a philosophy covers the whole value chain, but common practices are limited to the deployment-focused intersection of development and operations only. Understanding the organisation's strategy, developing the product strategy, and dealing with customer issues are expected to be taken care of by someone else, as if by magic. Because of this, DevOps faces a risk of becoming the largest local optimisation exercise ever undertaken for way too many organisations
In tens of thousands of companies around the world, ITIL has helped to develop an organizational capability that has provided them with a competitive advantage. More than three million people have been certified, and ten times as many trained over the years. Yet, we have all heard the horror stories, too. So what is it that separates a successful adoption of ITIL from an unsuccessful attempt at implementing the framework? What are the common problematic practices and anti-patterns we have seen in the wild, and what does the guidance in ITIL really say? How can you move from a broken approach to IT Service Management to one that delivers value. Can you still use ITIL in the DevOps world? Do you even need to? Or, perhaps, the questions is whether DevOps can survive (in the enterprise) without embracing the service mind-set.
DOES16 San Francisco - Scott Prugh & Erica Morrison - When Ops Swallows Dev
When Ops Swallows Dev
Scott Prugh, Chief Architect & VP Software Development & Operations, CSG International
Erica Morrison, Director, Software Development, CSG International
CSG has been on an Agile and Lean journey to continually shorten feedback loops in its SDLC and Operations Processes. This began with moving from waterfall to agile and deploying cross functional dev teams. Today, we have taken this transformation further by deploying cross functional product delivery teams that Design, Build, Test and Run their products. Join us to discover the things that went as expected and the surprises we discovered in this journey.
DevOps Enterprise Summit San Francisco 2016
DOES16 San Francisco - Damon Edwards - The Talent You Need is Already Inside ...
The Talent You Need is Already Inside Your Company
Damon Edwards, Co-Founder, SimplifyOps, Inc
“Buy vs Build” is a decision made all throughout an enterprise. We vigorously debate either position when it comes to our technology and tools. But what about our people? Conventional wisdom holds that, if an enterprise seeks a transformation, it must go into “buy” mode and acquire as much talent as possible from the outside. However, in reality this is an expensive strategy with a low success rate. Putting aside the obvious problem of there being a very limited number of “the best” to spread across an entire industry, the “buy” strategy is still largely based on hope. You hope that the new people will bring the right ideas that will automatically spread. You hope that the new people will have experience that can be translated to your business. But, more often than not, the hope of the income new is undermined and overwhelmed by the same systemic issues that caused your current problems. This talk is about a tactical set of actions that leaders can take to find and fix their company’s systemic issues. If you fix the system, you’ll be able to de-risk the new. If you fix the system, you’ll find a truth that just isn’t discussed: the talent you need to succeed is already inside your company.
DevOps Enterprise Summit San Francisco 2016
DOES16 San Francisco - Charles Betz - Influencing Higher Education to Create ...
Influencing Higher Education to Create the Future DevOps Workforce
Charles Betz, Coordinator, Minnesota State Digital Curricula Initiative
"Where will we find the talent?"
The feedback loops are slow for higher education, and institutions are only now beginning to respond to the opportunities of DevOps. How can we accelerate this process?
This fast-paced talk will cover both macro- and micro-scale efforts. Over the summer, 11 faculty from Minnesota teaching colleges worked with industry thought leaders to draft a report, “Digital Curricula: Toward next-generation IT education.” The report (including a survey on current digital workforce) compiled hundreds of learning objectives from leading digital and DevOps practices, for instructors and commercial trainers around the world to use in course development.
This report (free and sponsored by the Advance-IT Center of Excellence in the Minnesota State University System) is being distributed this October to hundreds of computing and IT faculty across the 6th-largest education system in the U.S. and will be presented here for the first time to an industry audience.
As a worked example at the course level, the University of St. Thomas offers a survey course on IT delivery, using a “flipped model” with recorded lectures and experiential labs. An open source, 8-node, software-defined virtual cluster based on open technologies is used to illustrate continuous delivery, infrastructure automation, and Agile concepts for the course’s 12 open source lab sessions, as well as collaborative topics such as product management, work management, and operations. Come hear discussion of the motivations, teaching philosophy, technical practices, and results of this pioneering course.
DevOps Enterprise Summit San Francisco 2016
DOES SFO 2016 San Francisco - Julia Wester - Predictability: No Magic Required
Predictability: No Magic Required
Julia Wester, Improvement Coach, LeanKit
When you merge onto a freeway and are stuck in bumper-to-bumper traffic, you know right away that its going to be a long trip. Similarly, you can predict the cycle time of your work before it is finished without time consuming, and often incorrect, estimation. Sound like magic? Fortunately for all of us, it's not.
This talk explains the basics of queueing theory; demonstrates how allocation models and pull policies affect the cycle time of work; discusses the effects of batch size and variability on queues; and teaches how to successfully monitor your workflow to get leading indicators of effectiveness. With this information, you'll be doing better forecasting, and achieving better outcomes, in no time!
DOES16 San Francisco - Nicole Forsgren & Jez Humble - The Latest: What We Lea...
The Latest: What We Learned from the 2016 State of DevOps Report
Dr. Nicole Forsgren, CEO and Chief Scientist, DevOps Research & Assessment LLC
Jez Humble, CTO, DevOps Research & Assessment LLC
Four years and 25,000 respondents later, and we have learned a lot about what makes IT and organizational performance awesome. This year we include insights into security, containers, trunk-based development, and lean product management. Tune in for practical take-aways to make your teams' technology transformations even better.
DevOps Enterprise Summit San Francisco 2016
DOES SFO 2016 - Matthew Barr - Enterprise Git - the hard bits
Source code: Just put it in git, right? Enterprise scale? Github!
But what about when you have a *lot* of source code? Thousands of repositories? No problem! Github Enterprise or Bitbucket Server to the rescue!
Now: Add PCI & SOX. Confidential information. Separation of concerns. Audit. SSO. Centralized SSH key management. DR. Geographic diversity.
This is the part where you roll up your sleeves, and start doing the real work.
This talk starts where the vendors stop- discussing workflows to keep work moving, security & audit protections to ensure code integrity, and automation to connect to other enterprise systems.
DOES SFO 2016 - David Habershon - Ministry of Social Development New Zealand
Helping New Zealanders help themselves be safe strong and independent.
DOES16 London - Gareth Rushgrove - Communication Between Tribes: A Story of S...
Communication Between Tribes: A Story of Silos, Devops and Government
Gareth Rushgrove, Senior Software Engineer, Puppet; previously UK GDS
In any large organisation silos exist, protective of their domain and particular specialism. Devops conversations often turn to how to break down those silos, to encourage multidisciplinary working and move from thinking about the requirements of the IT department or the security group to thinking about the needs of end users.
This talk, based on my experience working across the UK Government as an early member of the Government Digital Service, will discuss:
How being able to speak the language of a specific discipline, be it information security or service management or software development, is the first step to breaking down barriers
The importance of understanding stereotypes (including of yourself) when it comes to communicating across silos
The problems caused when policy documentation becomes separated from the owner of that policy
The usefulness of software as a shared interface to a shared problem
It’s often too easy when talking about silos to believe the answer is for one side to give in, for Devops to succeed that you have to allow the IT group and the software group to fight until only one remains.
This talk will hopefully talk about a better way forward.
DevOps Enterprise Summit London 2016
DOES16 San Francisco - Carmen DeArdo, Cindy Payne, & Jim Grafmeyer - Episode ...
Episode 3: The Quest for Accelerated Delivery
Carmen DeArdo, Director, Build Capability, Nationwide Insurance
Jim Grafmeyer, Systems Architect, Nationwide Insurance
Cindy Payne, Director, IT Architecture, Nationwide Insurance
Nationwide's journey began 8 years ago with an Agile at Scale implementation. This transformation created over 200 Agile teams which produced some demonstrable results. But our drive for Continuous Improvement created the realization that it was necessary to drive further changes in process, technology and culture across the entire Delivery Value Stream. Nationwide, like many other Fortune 100 companies, acknowledges that having a world class IT Delivery Capability is essential to remaining competitive in the next decade and beyond. This third DevOps Enterprise Summit installment focuses on the progress made to date and the journey that lies ahead on our continuing Quest to Accelerate Delivery.
DevOps Enterprise Summit San Francisco 2016
DOES16 San Francisco - Dominica DeGrandis - Time Theft: How Hidden and Unplan...
Time Theft: How Hidden and Unplanned Work Commit the Perfect Crime
Dominica DeGrandis, Director, Training & Coaching, LeanKit
Invisible work competes with known work. Invisible work blindsides people, leaving teams unaware of mutually critical information, until it’s too late.
Married to this problem, is the question, how does one plan for, or allocate capacity for the invisible? It’s tough to analyze something you can’t see. Incognito work doesn’t show up in metrics. Hidden work stalls and blocks important priorities and masks dependencies. Risk accumulates from work delivered late and started late.
The solution is to put conditions in place that allow unplanned work to be seen and measured -- particularly high risk work involving far-reaching decisions. This talk shows you how to do just that.
DevOps Enterprise Summit San Francisco 2016
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DOES SFO 2016 - Alexa Alley - Value Stream Mapping
DOES SFO 2016 - Alexa Alley - Value Stream Mapping
DOES SFO 2016 - Cornelia Davis - DevOps: Who Does What?
DOES SFO 2016 - Cornelia Davis - DevOps: Who Does What?
DOES SFO 2016 - Michael Nygard - Tempo, Maneuverability, Initiative
DOES SFO 2016 - Michael Nygard - Tempo, Maneuverability, Initiative
DOES SFO 2016 - Ross Clanton and Chivas Nambiar - DevOps at Verizon
DOES SFO 2016 - Ross Clanton and Chivas Nambiar - DevOps at Verizon
DOES SFO 2016 - Kaimar Karu - ITIL. You keep using that word. I don't think i...
DOES SFO 2016 - Kaimar Karu - ITIL. You keep using that word. I don't think i...
DOES16 San Francisco - Scott Prugh & Erica Morrison - When Ops Swallows Dev
DOES16 San Francisco - Scott Prugh & Erica Morrison - When Ops Swallows Dev
DOES16 San Francisco - Damon Edwards - The Talent You Need is Already Inside ...
DOES16 San Francisco - Damon Edwards - The Talent You Need is Already Inside ...
DOES16 San Francisco - Charles Betz - Influencing Higher Education to Create ...
DOES16 San Francisco - Charles Betz - Influencing Higher Education to Create ...
DOES SFO 2016 San Francisco - Julia Wester - Predictability: No Magic Required
DOES SFO 2016 San Francisco - Julia Wester - Predictability: No Magic Required
DOES16 San Francisco - Nicole Forsgren & Jez Humble - The Latest: What We Lea...
DOES16 San Francisco - Nicole Forsgren & Jez Humble - The Latest: What We Lea...
DOES SFO 2016 - Matthew Barr - Enterprise Git - the hard bits
DOES SFO 2016 - Matthew Barr - Enterprise Git - the hard bits
DOES SFO 2016 - David Habershon - Ministry of Social Development New Zealand
DOES SFO 2016 - David Habershon - Ministry of Social Development New Zealand
DOES16 London - Gareth Rushgrove - Communication Between Tribes: A Story of S...
DOES16 London - Gareth Rushgrove - Communication Between Tribes: A Story of S...
DOES16 San Francisco - Carmen DeArdo, Cindy Payne, & Jim Grafmeyer - Episode ...
DOES16 San Francisco - Carmen DeArdo, Cindy Payne, & Jim Grafmeyer - Episode ...
DOES16 San Francisco - Dominica DeGrandis - Time Theft: How Hidden and Unplan...
DOES16 San Francisco - Dominica DeGrandis - Time Theft: How Hidden and Unplan...
More from Gene Kim
DOES SFO 2016 - Rich Jackson & Rosalind Radcliffe - The Mainframe DevOps Team...
This session will discuss the success story from Walmart on how they built a set of services on the mainframe to provide capabilities at a large scale for their distributed teams, as well as discuss the transformation required for mainframe teams to achieve this success.
DOES SFO 2016 - Steve Brodie - The Future of DevOps in the Enterprise
DevOps adoption is growing rapidly, especially in the enterprise. What started as a “keeping up with the unicorns” grassroots movement within more forward thinking companies, has matured to large, complex enterprises now often being on the forefront of DevOps innovation.
DOES SFO 2016 - Aimee Bechtle - Utilizing Distributed Dojos to Transform a Wo...
Aimee Bechtle of Capital One’s Card Technology Advanced Engineering team will share how they have utilized Distributed Dojos to transform to a workforce skilled in DevOpsSec, public cloud and automation. Their Distributed Dojo strategy was formed when they needed to quickly and efficiently meet the challenges of a large cloud migration but were limited by local resources. Reaching out to a prominent retail chain they learned how draw from their engineering talent to form short-term, highly focused delivery teams. These teams now work cohesively across multiple locations to solve the challenges introduced when migrating such a large-scale, complex infrastructure to the cloud. They will explain how within weeks several Dojo teams were formed and releasing automation that not only supported Card Technology’s DevOpsSec and cloud mission, but provided associates with new skills that could be proliferated throughout the company.
DOES SFO 2016 - Ray Krueger - Speed as a Prime Directive
Speed as a Prime Directive
Ray Krueger, Vice President of Engineering, Hyatt Hotels Corporation
Hyatt is transforming into a technology company that delivers digital experiences in the Hospitality industry. We're applying Continuous Delivery in order to achieve our goals faster. In the process, we are simplifying and abstracting legacy environments and building a hospitality technology platform.
DOES SFO 2016 - Kevina Finn-Braun & J. Paul Reed - Beyond the Retrospective: ...
At DOES15, we presented the work we'd done at Salesforce to take their SRE teams to the "blameless cloud." We worked with various roles in the SRE teams so they could start asking the right questions about failure, and through the postmortem and retrospective process, begin to make lasting changes in _how_ Salesforce worked with and remediated identified failures.
But DevOps espouses less siloed thinking and more shared responsibilities, so we found postmortems within the SRE organization weren't enough. As Salesforce was moving toward a model of "service ownership," teams along
the entire software delivery value stream needed to start to understand their roadblocks to remediation and what aspects of the complex system they worked in were impeding their ability to "own their service."
We'll discuss the second phase of our work in helping these operations _and product_ teams gain a deeper understanding of service ownership, and why
just "DevOps'ing it up" wasn't quite enough on its own to help. plus we'll introduce an expanded model from last year's talk that incorporates human factors and complexity theory. These additions helped prime the teams to more effectively grapple with the challenges facing them on the road to true service ownership.
DOES SFO 2016 - Andy Cooper & Brandon Holcomb - When IT Closes the Deal
Equifax powers the financial future of individuals and organizations around the world. Using the combined strength of unique trusted data, technology and innovative analytics, Equifax has grown from a consumer credit company into a leading provider of insights and knowledge that helps its customers make informed decisions.
Delivering on that trust requires both business and technical operations excellence. Faced with the growing challenges of the modern marketplace, the Equifax IT organization embarked on a top-to-bottom cultural and technical transformation. This presentation will outline how the Equifax IT team has taken steps towards transforming itself into a nimble, efficient and internally-capable organization. Topics will include key management lessons learned, budget realignment, creating partnerships across organizational boundaries and strategic projects to focus the organization’s transformation efforts. The early results? IT is no longer viewed as a liability to the business, instead IT is now an asset – a strategic partner that is actively helping to close deals.
DOES SFO 2016 - Courtney Kissler - Inspire and Nurture the Human Spirit
Joining another enterprise retailer and discovering similarities and differences with how DevOps is being adopted has been an extremely interesting experience. I will share what I’ve learned so far and how the Point of Service team is practicing lean techniques, optimizing delivery of value and measuring outcomes to enable continuous improvement.
DOES SFO 2016 - Steve Mayner - Transformational Leadership
Adopting DevOps principles and practices frequently leads enterprises down a path to significant cultural and organizational change. This creates a real barrier for DevOps advocates to overcome, since leading researchers sparked by John Kotter’s claim of a 70% failure rate for organizational change have confirmed through scientific study that these types of transformative efforts are more likely to fail than to succeed. Fortunately, all is not lost! The scientific community has also uncovered a powerful tool that consistently increases the success rate of transformational change. The secret weapon is leadership… but not just any style of leadership…
In this session, Steve Mayner will share the research he has uncovered in his own doctoral journey on the power of transformational leadership to drive successful organizational change. How enterprise leaders cast vision, encourage individual growth, demonstrate authenticity, and challenge followers to maximize their creative potential can have a greater influence on the success
DOES SFO 2016 - Sam Guckenheimer & Ed Blankenship "Moving to One Engineering ...
Microsoft has been on a transformation both culturally as well as technically by consolidating engineering systems to One Engineering System. Along the way, we've had many learnings that we'll share from soup to nuts: adopting Git at scale, realigning our talent competencies, reorganizing, becoming data driven, and delivering continuously through lots of automation & cloud adoption.
DOES16 San Francisco - Marc Ng - SAP’s DevOps Journey: From Building an App t...
SAP’s DevOps Journey: From Building an App to Building a Cloud
Marc Ng, Cloud Infrastructure Engineering & Automation, SAP
SAP has been using a DevOps & Continuous Delivery approach for building its web and mobile apps for several years, and is now building and running a global cloud at the scale needed to support the digital transformation needs of its customers. This talk recaps the story of how SAP originally adopted DevOps practices before moving on to describe how the Cloud Infrastructure Services team is building and operating its 3rd generation cloud automation system using microservices, containers and open-source software.
DevOps Enterprise Summit San Francisco 2016
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DOES SFO 2016 - Scott Willson - Top 10 Ways to Fail at DevOps
DOES SFO 2016 - Scott Willson - Top 10 Ways to Fail at DevOps
DOES SFO 2016 - Rich Jackson & Rosalind Radcliffe - The Mainframe DevOps Team...
DOES SFO 2016 - Rich Jackson & Rosalind Radcliffe - The Mainframe DevOps Team...
DOES SFO 2016 - Steve Brodie - The Future of DevOps in the Enterprise
DOES SFO 2016 - Steve Brodie - The Future of DevOps in the Enterprise
DOES SFO 2016 - Aimee Bechtle - Utilizing Distributed Dojos to Transform a Wo...
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DOES SFO 2016 - Ray Krueger - Speed as a Prime Directive
DOES SFO 2016 - Ray Krueger - Speed as a Prime Directive
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DOES SFO 2016 - Kevina Finn-Braun & J. Paul Reed - Beyond the Retrospective: ...
DOES SFO 2016 - Andy Cooper & Brandon Holcomb - When IT Closes the Deal
DOES SFO 2016 - Andy Cooper & Brandon Holcomb - When IT Closes the Deal
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DOES SFO 2016 - Courtney Kissler - Inspire and Nurture the Human Spirit
DOES SFO 2016 - Steve Mayner - Transformational Leadership
DOES SFO 2016 - Steve Mayner - Transformational Leadership
DOES SFO 2016 - Sam Guckenheimer & Ed Blankenship "Moving to One Engineering ...
DOES SFO 2016 - Sam Guckenheimer & Ed Blankenship "Moving to One Engineering ...
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See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
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- ‘