DOES16 San Francisco - DevOps Workshop: Leading Change

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The document contains a collection of images and links from various sources related to business, leadership, technology and self-improvement. The images depict topics such as goal setting, measuring results, priorities, recruiting top talent, cutting costs, developing a game plan, and making work processes visible. The document also lists the names and titles of several professionals from companies like Starbucks, Microsoft, IBM, Verizon and more who may have contributed other related content.

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Authors
Courtney Kissler, Vice President Retail Technology, Starbucks
Eric Passmore, CTO Online Publishing and Media, Microsoft
Jeff Gallimore, Partner, Excella Consulting
Jeff Robke, Senior Software Engineer – CIO Development Platform Team, IBM
Nicole Forsgren, Director, Organizational Performance & Analytics, Chef Software
Paula Thrasher, Director Digital Services, CSRA
Pauly Comtois, VP, Hearst Business Media
Raphael Garcia, Director of R&D IT, Hewlett-Packard
Rosalind Radcliffe, Distinguished Engineer, IBM
Ross Clanton, Director/Fellow DevOps, Verizon
Scott Nasello, Senior Manager – Platform & Systems Engineering, Columbia Sportswear
Scott Willson, Product Marketing Director – Release Automation, Automic
Other Contributors
Robyn Crummer-Olson, Marketing and Communications Manager, IT Revolution

Technology Transformation: How Team Values Boost Customer Value Opal Perry, Divisional CIO, Claims, Allstate Insurance At Allstate, the largest publicly held personal lines property and casualty insurer in America, we constantly innovate for the good of our customers. It’s part of who we are and the legacy we’ve been building since 1931. Recently, we set about recasting the organization's technical and engineering discipline to make it core to the company, and moving technology up the value chain. But technology is just one piece of the transformation. Opal will discuss how an explicit focus on culture and values, together with new ways of working, empower product teams and bring valuable technology to customers with greater speed and agility.

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Adopting DevOps principles and practices frequently leads enterprises down a path to significant cultural and organizational change. This creates a real barrier for DevOps advocates to overcome, since leading researchers sparked by John Kotter’s claim of a 70% failure rate for organizational change have confirmed through scientific study that these types of transformative efforts are more likely to fail than to succeed. Fortunately, all is not lost! The scientific community has also uncovered a powerful tool that consistently increases the success rate of transformational change. The secret weapon is leadership… but not just any style of leadership… In this session, Steve Mayner will share the research he has uncovered in his own doctoral journey on the power of transformational leadership to drive successful organizational change. How enterprise leaders cast vision, encourage individual growth, demonstrate authenticity, and challenge followers to maximize their creative potential can have a greater influence on the success

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16. Authors Courtney Kissler, Vice President Retail Technology, Starbucks Eric Passmore, CTO Online Publishing and Media, Microsoft Jeff Gallimore, Partner, Excella Consulting Jeff Robke, Senior Software Engineer – CIO Development Platform Team, IBM Nicole Forsgren, Director, Organizational Performance & Analytics, Chef Software Paula Thrasher, Director Digital Services, CSRA Pauly Comtois, VP, Hearst Business Media Raphael Garcia, Director of R&D IT, Hewlett-Packard Rosalind Radcliffe, Distinguished Engineer, IBM Ross Clanton, Director/Fellow DevOps, Verizon Scott Nasello, Senior Manager – Platform & Systems Engineering, Columbia Sportswear Scott Willson, Product Marketing Director – Release Automation, Automic Other Contributors Robyn Crummer-Olson, Marketing and Communications Manager, IT Revolution

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