The document is an internship report detailing the development of an online car servicing system aimed at improving customer convenience through web-based reservations, aiming to streamline the service process and enhance the operational efficiency of car service centers. It outlines the project's objectives, the proposed system modules for both users and dealers, and highlights the need for a transition from manual to computerized processing to address existing inefficiencies. Technical specifications including hardware, software requirements, and used technologies such as Java, MySQL, and Apache Tomcat are also discussed.