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OLLI Marketing Survey
SPRING 2015
Who is OLLI Attracting?
◦ In November 2014,a comprehensive member survey was distributed to all
members. During the time of the survey, there were 584 members and 206
(35%) took the survey. The survey was distributed to members via email with
addresses that have been provided by our members. Also, for members who
do not have an email address, the survey was sent through the postal service.
Our first goal was to determine our demographics, which lead us to the follow
criteria,
◦ Age Range
◦ Marital Status
◦ Gender
◦ Highest level of Education
Age Range of OLLI members
55 or younger
2%
56-65
18%
66-75
45%
78-85
30%
86 or older
5%
AGE RANGE
55 or younger 56-65 66-75 78-85 86 or older
A majority of OLLI members are
66-75 (45%)
Marital Status of OLLI members
Married
58%
Widowed
19%
Divorced
15%
Never married
7%
Prefer not to respond
1%
MARITAL STATUS
Marital Status Widowed Divorced Never married Prefer not to respond
During the survey, we
discovered OLLI members are
married (58%).
Gender of OLLI members
Female
72%
Male
28%
GENDER
Female Male
OLLI members are compromised
of 72% Female and 28%male
Highest level of education of OLLI
members
Master's Degree
47%
Doctorate/professio
nal degree
19%
Bachelor's degree
22%
Some college
5%
Associate's Degree
5% High School graduate/ GED
2%
HIGHEST LEVEL OF EDUCATION
Our members have a Master’s
degree at 45%
Current or previous occupation
Teacher/librarian
25%
Professor
13%
Healthcare practioner or
technican
12%
Sales
12%
Management
11%
Business/ Financial
Operations
9%
Office/Administrative
support
7%
Life sciences
4%
Social Sciences
4% Community and social services
3%
CURRENT OR PREVIOUS OCCUPATION
Current or previous occupations that OLLI
members have held or hold are
Teacher/librarian (26%).
Current occupation status
Fully retired
76%
Work occassionally
part-time
11%
Work full-time
7%
Work regulary part-time
6%
CURRENT OCCUPATION STATUS
Fully retired Work occassionally part-time Work full-time Work regulary part-time
A majority of OLLI members current
occupation status is fully retired (76%).
Greatest benefit of being a member of
OLLI
Learning something
new, keeping my
mind active
53%
The people, meeting
new people
22%
Other Benefits
25%
GREATEST BENEFIT OF BEING A MEMBER
OF OLLI
Learning something new, keeping my mind active
The people, meeting new people
Other Benefits
The other category (25%)in the chart is
compromised of our members who believe
OLLI benefits them by
• Chance to be involved/be part of
the community
• Trips
• Low cost/affordable
• Early registration
• High quality instructors
• Discounts around town
• Local/close to home
• Wide variety of offerings
• Unique classes
• Improves life
Frequency of Registrations per year
Number of
Registrations
in 2014
Number of
members in
the category
1 268
2 112
3 71
4 52
5 30
6-9 59
10-14 22
≥ 15 8
Total 622
268
112
71
52
30
59
22
8
0
50
100
150
200
250
300
1 2 3 4 5 6-9 10-14 ≥ 15
Member Registrations in 2014
OLLI Demographics - Compared
UC Irvine, 23%
Auburn, 39%
WMU, 28%
UC Irvine, 77%
Auburn, 61%
WMU, 72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
UC Irvine Auburn WMU
GENDER OF OLLI MEMBERS – COMPARED WITH UC
IRVINE & AUBURN
Male Female
OLLI Demographics - Compared
UC Irvine, 10%
Auburn, 21% WMU, 20%
UC Irvine, 90%
Auburn, 79% WMU, 80%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
UC Irvine Auburn WMU
AGE OF OLLI MEMBERS – COMPARED WITH UC IRVINE &
AUBURN
Below 66-years-old 66-years-old +
OLLI Demographics - Compared
UC Irvine, 13%
Auburn, 9%
WMU, 14%
UC Irvine, 87%
Auburn, 91%
WMU, 86%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
UC Irvine Auburn WMU
EDUCATION OF OLLI MEMBERS – COMPARED WITH
UC IRVINE & AUBURN
Less than bachelor's degree Bachelor's degree and higher
OLLI Demographics - Compared
UC Irvine, 12% Auburn, 10%
WMU, 24%
UC Irvine, 88% Auburn, 90%
WMU, 76%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
UC Irvine Auburn WMU
RETIREMENT STATUS OF OLLI MEMBERS – COMPARED
WITH UC IRVINE & AUBURN
Full-time or Part-time Retired
Lifestyle of OLLI Members
oWhat do OLLI members do?
oMany of our members are retired working professionals who have
served as business leaders and educational leaders within the
community. A lot of their time is spent giving back by dedicating
themselves to volunteer work through KPS to simply looking after
their grandchildren. Also, we researched current and past
occupations that our members have held. From briefly speaking
with OLLI members we have discovered that members are also
involved with volunteering at Loaves & Fishes, involvement with
the bridge center, and Portage senior center just to name a few.
Frequency of Registrations per year
Number of
Registrations
in 2014
Number of
members in
the category
1 268
2 112
3 71
4 52
5 30
6-9 59
10-14 22
≥ 15 8
Total 622
268
112
71
52
30
59
22
8
0
50
100
150
200
250
300
1 2 3 4 5 6-9 10-14 ≥ 15
Member Registrations in 2014
Summary
While reviewing the OLLI Survey Results, a majority of our
members’ are:
◦ 65 years and over
◦Possess a B.A. degree or higher
◦Fully retired from education professions
OLLI Focus Group
APRIL 30,2015
What is a sponsorship?
a person, firm, organization, etc., that finances and buys the
time to
broadcast a radio or television program so as to advertise a
product, apolitical party, etc.
Example of Sponsorships
Name placement in organizations event book
(Monetary basis)
What is a partnership?
A business organization in which two or more individuals
manage and operate the business. Both owners are equally
and personally liable for the debts from the business.
Example of a Partnership
Schoolcraft Library Event
( Concerned with longevity)
How to build membership in untapped
markets
What do you think are the most effective ways of getting
new members?
OLLI Marketing Survey Focus Group

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OLLI Marketing Survey Focus Group

  • 2. Who is OLLI Attracting? ◦ In November 2014,a comprehensive member survey was distributed to all members. During the time of the survey, there were 584 members and 206 (35%) took the survey. The survey was distributed to members via email with addresses that have been provided by our members. Also, for members who do not have an email address, the survey was sent through the postal service. Our first goal was to determine our demographics, which lead us to the follow criteria, ◦ Age Range ◦ Marital Status ◦ Gender ◦ Highest level of Education
  • 3. Age Range of OLLI members 55 or younger 2% 56-65 18% 66-75 45% 78-85 30% 86 or older 5% AGE RANGE 55 or younger 56-65 66-75 78-85 86 or older A majority of OLLI members are 66-75 (45%)
  • 4. Marital Status of OLLI members Married 58% Widowed 19% Divorced 15% Never married 7% Prefer not to respond 1% MARITAL STATUS Marital Status Widowed Divorced Never married Prefer not to respond During the survey, we discovered OLLI members are married (58%).
  • 5. Gender of OLLI members Female 72% Male 28% GENDER Female Male OLLI members are compromised of 72% Female and 28%male
  • 6. Highest level of education of OLLI members Master's Degree 47% Doctorate/professio nal degree 19% Bachelor's degree 22% Some college 5% Associate's Degree 5% High School graduate/ GED 2% HIGHEST LEVEL OF EDUCATION Our members have a Master’s degree at 45%
  • 7. Current or previous occupation Teacher/librarian 25% Professor 13% Healthcare practioner or technican 12% Sales 12% Management 11% Business/ Financial Operations 9% Office/Administrative support 7% Life sciences 4% Social Sciences 4% Community and social services 3% CURRENT OR PREVIOUS OCCUPATION Current or previous occupations that OLLI members have held or hold are Teacher/librarian (26%).
  • 8. Current occupation status Fully retired 76% Work occassionally part-time 11% Work full-time 7% Work regulary part-time 6% CURRENT OCCUPATION STATUS Fully retired Work occassionally part-time Work full-time Work regulary part-time A majority of OLLI members current occupation status is fully retired (76%).
  • 9. Greatest benefit of being a member of OLLI Learning something new, keeping my mind active 53% The people, meeting new people 22% Other Benefits 25% GREATEST BENEFIT OF BEING A MEMBER OF OLLI Learning something new, keeping my mind active The people, meeting new people Other Benefits The other category (25%)in the chart is compromised of our members who believe OLLI benefits them by • Chance to be involved/be part of the community • Trips • Low cost/affordable • Early registration • High quality instructors • Discounts around town • Local/close to home • Wide variety of offerings • Unique classes • Improves life
  • 10. Frequency of Registrations per year Number of Registrations in 2014 Number of members in the category 1 268 2 112 3 71 4 52 5 30 6-9 59 10-14 22 ≥ 15 8 Total 622 268 112 71 52 30 59 22 8 0 50 100 150 200 250 300 1 2 3 4 5 6-9 10-14 ≥ 15 Member Registrations in 2014
  • 11. OLLI Demographics - Compared UC Irvine, 23% Auburn, 39% WMU, 28% UC Irvine, 77% Auburn, 61% WMU, 72% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% UC Irvine Auburn WMU GENDER OF OLLI MEMBERS – COMPARED WITH UC IRVINE & AUBURN Male Female
  • 12. OLLI Demographics - Compared UC Irvine, 10% Auburn, 21% WMU, 20% UC Irvine, 90% Auburn, 79% WMU, 80% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% UC Irvine Auburn WMU AGE OF OLLI MEMBERS – COMPARED WITH UC IRVINE & AUBURN Below 66-years-old 66-years-old +
  • 13. OLLI Demographics - Compared UC Irvine, 13% Auburn, 9% WMU, 14% UC Irvine, 87% Auburn, 91% WMU, 86% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% UC Irvine Auburn WMU EDUCATION OF OLLI MEMBERS – COMPARED WITH UC IRVINE & AUBURN Less than bachelor's degree Bachelor's degree and higher
  • 14. OLLI Demographics - Compared UC Irvine, 12% Auburn, 10% WMU, 24% UC Irvine, 88% Auburn, 90% WMU, 76% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% UC Irvine Auburn WMU RETIREMENT STATUS OF OLLI MEMBERS – COMPARED WITH UC IRVINE & AUBURN Full-time or Part-time Retired
  • 15. Lifestyle of OLLI Members oWhat do OLLI members do? oMany of our members are retired working professionals who have served as business leaders and educational leaders within the community. A lot of their time is spent giving back by dedicating themselves to volunteer work through KPS to simply looking after their grandchildren. Also, we researched current and past occupations that our members have held. From briefly speaking with OLLI members we have discovered that members are also involved with volunteering at Loaves & Fishes, involvement with the bridge center, and Portage senior center just to name a few.
  • 16. Frequency of Registrations per year Number of Registrations in 2014 Number of members in the category 1 268 2 112 3 71 4 52 5 30 6-9 59 10-14 22 ≥ 15 8 Total 622 268 112 71 52 30 59 22 8 0 50 100 150 200 250 300 1 2 3 4 5 6-9 10-14 ≥ 15 Member Registrations in 2014
  • 17. Summary While reviewing the OLLI Survey Results, a majority of our members’ are: ◦ 65 years and over ◦Possess a B.A. degree or higher ◦Fully retired from education professions
  • 19. What is a sponsorship? a person, firm, organization, etc., that finances and buys the time to broadcast a radio or television program so as to advertise a product, apolitical party, etc.
  • 20. Example of Sponsorships Name placement in organizations event book (Monetary basis)
  • 21. What is a partnership? A business organization in which two or more individuals manage and operate the business. Both owners are equally and personally liable for the debts from the business.
  • 22. Example of a Partnership Schoolcraft Library Event ( Concerned with longevity)
  • 23. How to build membership in untapped markets What do you think are the most effective ways of getting new members?