1. Manchester - England
Tel: 078 1895 7532 / +34 629268861
E-mail and Skype: malena5005@gmail.com
European Driving License: B1
Nationality: Spanish
PROFESSIONAL EXPERIENCE
2012. SECRETARY with A2Z School of English ( 8th Oct. - 10 th Dec.) Manchester. England
(Market Research) - I was tasked with two projects which I managed independently, which I planned
and implemented myself.
2009/2011. MANAGEMENT SECRETARY. AGOM. S.L. Zaragoza. Spain.
In charge of the administration and Protocol for a hydraulic construction company. Identified
problem areas and formulated of solutions.
Accounting, billing, payment, receipts, vouchers, etc.
Management and monitoring of improvement objectives.
Establishing and defining job descriptions and ensuring the functions assigned to the staff were
carried out.
Solved on-fly discrepancies, sales representatives and staff -related problems.
2008/2009. DESIGN, SALES AND BUSINESS ADMINISTRATOR. ARALEX S.A.S - ANDRES PEREZ, S.A. Caceres. Spain
Supervision and selling of construction materials. Decoration and design of indoor spaces and
administrative support.
Develop decoration projects, budgets and the direct sale of building materials and furniture.
Promotional campaigns marketing and advertising coordination.
Sales advisor and administrative management support.
2006/2007. CORPORATE SECRETARY, CONSTRUCTIONS PADASILMA. LTD. Avila. Spain
Director’s Assistant in the settling the above construction company, managing director’s day-to day
agenda.
Paperwork of company registration and a pivotal role in the creation of the company’s
corporate image.
Labour Risks Prevention at a basic level
Recruitment of creditors, development of budgets, administrative management of the
suppliers and customers (receipts, payments, billing, orders, delivery notes…)
Staff record & certifications and public works official registrations management.
2004/2006. CORPORATE SECRETARY OF COMMUNICATIONS, PATENTS & TRADEMARKS NARANJO. Madrid. Spain
As a Legal secretary, Managing the registration of patents, trademarks and intellectual property, as
well as their monitoring and defense against unfair competition & rights reserve.
Client Assistance.
Internal and external communication.
Feasibility reports for property registration and contract’s expiration monitoring.
Assistance to the director in her daily management: (Agenda, travel organization and
meetings…)
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2. 1992/2004. ADMINISTRATOR AND MANAGER OF SELECTED LARGE ACCOUNTS, TRANSPORTS T2..Madrid Spain
Worked as a liaison between the company and client to develop a method of working together, which
in turn enabled us to offer the best services for the complete satisfaction of our customers.
Managing large accounts, customer services: sales and post-sale service, incident resolution.
Mediator between client and Insurance Company. (Incident investigations).
Organization of collections consignment and distribution of goods. (managed 4 people)
National administrative management and special formalities: import/export.
In charge of Billing, dispatching and follow up of goods.
1997. COORDINATOR AND GROUP LEADER. Project of GOVERNMENT OF EXTREMADURA. Caceres. Spain.
Keeping a group of 15 people active and motivated by teaching them techniques and skills in job
finding.
Availability of meeting rooms and media resources coordination.
Boot-Camp activities organizer for new employees.
Course agenda: creating companies, contracts, payroll, types of business, etc…
EDUCATION
2009 DECORATION AND INTEROR DESIGN SPECIALIST, ARGI Technical Professions. Bilbao. Spain.
GPA: 11 out of 10. (Major GPA: 11)
2006 TECHNICIAN IN PUBLIC RELATIONS AND PROTOCOL. THE EUROPEAN INSTITUTE. Madrid. Spain.
GPA: 10 out of 10. (Major GPA: 10)
Collaboration in the Organization of the National Recovery & Recycling Congress II.
Communication Planning, organization of press conference and the writing and announcement events.
Collaboration in the organization of scheduling of events.
Mailing, advertising catalogs, documentation, etc.
2004 MANAGER ASSISTANT. MERYLAND School of Secretaries. Madrid. Spain. GPA: 9 out of 10. (Major GPA: 11)
1992 STUDIES AT AUGUSTOBRIGA HIGH SCHOOL. Caceres. Spain. GPA: 7,5 out of 10.
CONTINUING EDUCATION AND OTHER CERTIFICATIONS
2010 ATELIER: INTERPERSONAL RELATIONSHIPS-SELF-AWARENESS AND MOTIVATION-ACHIEVEMENT
ORIENTATION. QUALITAS. Zaragoza. Spain. 48 Hours
2006 BASIC COURSE ON PREVENTION OF RISKS AT WORK. FREMAP. Avila. Spain. 50 Hours
2005 COMMUNICATION SKILLS COURSE. ADAMS. Madrid. Spain. 20 Hours
1997 LEADERSHIP COURSE. GOVERMENT OF EXTREMADURA. Cc.. Spain. 100h+300h professional practice
1997 COMPUTERIZATION OF FINANCIAL ACCOUNTS. CENTRE OF STUDIES SIGNO. Caceres. Spain. 300h
1987 TYPEWRITTING MACHINE USER DIPLOMA, Madrid. Spain. Royal Economic Society (Secretary S Q
kills course)
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3. LANGUAGES
SPANISH MOTHER TONGUE Good oral and written communication skills
UPPER INTERMEDIATE 2012 Course in A2Z School of English. Manchester.
ENGLISH
Written and spoken. OVERALL PROGRESS RESULT: Excellent
COMPUTER SKILLS
PROGRAMS LEVEL
MICROSOFT OFFICE SUITE Highly
( Word, Excel, Power-point, access) Proficient
Highly
OUTLOOK EXPRESS and Internet environment / Navigation
Proficient
AUTOCAD (Computer Aided Design) Proficient
PHOTOSHOP Intermediate
DREAMWEAVER Intermediate
GROUP SP (Contaplus, facturaplus, and nominaplus Intermediate
3D DX (Three-dimensional) Basic
ACTIVITIES
PUBLICATIONS
2012 Collaborator in a social interest magazine. Called “MEETING POINT”: Design of logos, billboards,
Banners, copywriting, etc.
2009 Design of the web page: http://creatingdesign.jimdo.com (DECORATION & DESIGN), and the
commercial texts composition.
Articles: RUSTIC PURITY in the Aragonese Pyrenees “OTO”, “COMPANY’S PHILOSOPHY” AND
“INSPIRATION” and” BLOG ARTICLES”.
PROFESSIONAL MEETINGS
2008 Collaboration in the design and presentation of the business projects results to the Extremadura
Council.
ARALEX, S.A.S. Caceres. Spain.
VOLUNTEER WORK
Participation in the RED CROSS Activities: Collection of used toys. Toys repairing and organization of a
Christmas parade for the delivery of toys to needy children.
REFERENCES
References are available on request.
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