Find out what are the difference between offshoring, outsourcing, Knowledge Process Outsourcing (KPO) and Business process outsourcing (BPO). Source: https://www.shore360.com.au/frequently-asked-questions/

1. WHATISTHEDIFFERENCEBETWEEN
OFFSHORING,
OUTSOURCING,KPO
ANDBPO
OFFSHORING,
OUTSOURCING,KPO
ANDBPO
OUTSOURCING
is where a third party service provider is engaged
to provide a service that delivers an outcome
under a pre-agreed service level agreement. Cost
is generally linked to a transaction or unit rate
and the client typically isn’t involved in the
process of delivering the service.
OFFSHORING
is where a company will move or relocate part of its onshore
operation offshore maintaining direct management and
control of its operation. The Offshoring Service can range
with the Service Provider delivering 0% interest in the
performance of the Client company operation (commonly
called a “Seat Lease”) through to 100% responsibility for the
performance of the operation (outsourcing)
BPO(Business Process Outsourcing)
BPO or Business Process Outsourcing
involves transferring the management
and/or execution of a business process to a
third party service provider under an
outsource arrangement or offshore
arrangement or both.
KPO
is used in offshoring applications that sponsor
specialised forms of BPO, demanding highly
trained and specialised skills. Knowledge
processes in the IT industry, engineering,
medical, legal, financial sectors are often
referred to as KPO.
(Knowledge Process Outsourcing)
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