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Offshoring and Outsourcing in India:  The Global Business Debate Poonam Barua Director  PAMASIA Global Corporate Advisory New Delhi email: pamasia@vsnl.com
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India Corporate Profile … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Driving Global Leadership…
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Market Dynamics… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Talent Dynamics… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Advantage India.. Global Outsourcing Trends:  IT-enabled Services – BPO’s & KPO’s
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India holds 55% of the global Offshore BPO Industry More than ½ of Fortune 500 companies have outsourced to India India BPO Services grew by about 49% in 2004 Indian BPO is growing at 7 times the domestic GDP Indian outsourcing is moving up the value-chain LOB’s developing: HR and Finance Indian KPO (knowledge process outsourcing) to grow from $1.2 billion to $15.5 billion in 2010 (ie. 75% of the global KP market) Advantage India..
The  real  economics of offshoring * Estimate based on historical U.S. reemployment trends Source: McKinsey Global Institute ,[object Object],[object Object],[object Object],0.33 ,[object Object],[object Object],[object Object],[object Object],0.67 ,[object Object],[object Object],[object Object],[object Object],1.45-1.47 0.45-0.47 $1.00
 
 
 
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Offshoring Engagement Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phobias of Outsourcing :  … view from IBM
The Seven Phobias of Offshoring
People
Geo-Political
Service Provider
Fear Of Unknown
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China Vs India ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Offshoring And Outsourcing In India The Global Business Debate

  • 1. Offshoring and Outsourcing in India: The Global Business Debate Poonam Barua Director PAMASIA Global Corporate Advisory New Delhi email: pamasia@vsnl.com
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  • 16. Advantage India.. Global Outsourcing Trends: IT-enabled Services – BPO’s & KPO’s
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  • 18. India holds 55% of the global Offshore BPO Industry More than ½ of Fortune 500 companies have outsourced to India India BPO Services grew by about 49% in 2004 Indian BPO is growing at 7 times the domestic GDP Indian outsourcing is moving up the value-chain LOB’s developing: HR and Finance Indian KPO (knowledge process outsourcing) to grow from $1.2 billion to $15.5 billion in 2010 (ie. 75% of the global KP market) Advantage India..
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  • 29. Phobias of Outsourcing : … view from IBM
  • 30. The Seven Phobias of Offshoring
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