ODS2
DEVELOPMENT WITH A DIFFERENCE!
WHO IS ODS2?
We are a full-service technology firm focused on providing
tailored web and mobile applications that drive revenue
and optimize performance.

“The best way to predict the future is to invent it.”
1
OUR PASSION TO ALWAYS KEEP YOU ONE-STEP AHEAD.
To provide organizations
with innovative
technologies to reach and
maximize their goals.

WE BELIEVE IN DELIVERING THE FUTURE.
Through our commitment we develop software to face real-world challenges.
It is our love for and dedication to what we do that enables us to become
world leaders.
2
OUR GLOBAL PRESENCE
ODS2 operates in over 40
countries and territories
worldwide

SOURCE LOCALLY, DELIVER GLOBALLY.
! 

! 

Enschede, The Netherlands

! 

3

Santa Monica, USA
Toronto, Canada

! 

Dubai, UAE
INDUSTRY LEADERS DEPEND ON ODS2 FOR
REVENUE PERFORMANCE

4
3

X

WINNER OF EMEA DELOITTE FAST 500

Over a decade we have provided our clients with the formula for success and technology
trends to shape the future by:

" 

Gaining Insight

" 

Achieving Reports

" 

Reducing Costs

" 

Increasing Revenues

! 

Offer fully customizable turn-key solutions

! 

Full compliment of consulting services with outsource capabilities

! 

Service a broad range of organizations including the world’s leading brands

Our highly skilled and award-winning team is built to design the engines that build
high-performance businesses
5
INCREASING YOUR PRODUCTIVITY

ODS2 applications enable companies to increase revenue by improving
visibility, predictability, generating more accurate forecasts, and
identifying revenue risk.
6
OUR SERVICES TAKE YOUR BUSINESS FURTHER
! 
! 

Migration & Implement Strategy

! 

Mobile Application Development

! 

Business Consulting & Process Management

! 

Maintenance & Support

! 

Integration & Optimization

! 

7

Custom Software Development (SaaS)

Quality Assurance

Empowering you to expand the value chain, grow revenue and efficiency
benefit straight to the bottom line
WE ARE MORE THAN JUST DEVELOPERS
WE SOLVE BUSINESS PROBLEMS

8
PARTNER RELATIONSHIP MANAGEMENT (PRM)
PRM allows clients to effectively and efficiently manage all their sales
channels, product portfolios and order processes all within one central
system.
PRM decreases the time to market and increases revenue by:
! 

Real-time reporting

! 

Advanced data analysis

! 

Manage promotions and bonuses

! 

Multi-Brand / Multi-Market

! 

Integration into Enterprise architecture
(i.e. CRM, Oracle, SAP, Siebel)

! 

Fully customizable solution & modular design

And much more….
9
CASE STUDY

A Dutch landline & mobile telecommunications company with over 30,000
employees and generating over €13 billion in revenue

GOAL
Develop, refine and improve the system to manage over a million orders, and multiple
brands across all the sales channels; over +5,000 dealers and 1,000+ users

CHALLENGES
! 
! 

Unable to produce real-time reports

! 

Lost orders & Dissatisfied customers & dealers

! 

Inaccurate / incomplete orders / no validation of orders

! 

Complex systems and order intake

! 

Numerous systems each requiring different logins

! 

Difficulty reconciling sales figures

! 

10

Multiple brands, multiple product lines managed by multiple systems

Ongoing training of dealers and employees
CASE STUDY

OUTCOME:
# 
# 

Order intake across multiple sales
channels
All brands and product types
(internet, TV, phone, mobile, etc.)

# 

Customer situation status updates
(new, upgrades, move)

# 

No training required

# 

Real-time delivery of sales & reports

# 

Decrease time to market products

# 

Error in orders reduced by >90%

# 

No lost orders or receipts

# 

Measurable increases in sales

# 

Minimal use of internal IT resources

Increased efficiency and decreased
costs (> €10 million)
11

Aerial view of KPN
Architectural backend since ODS2
partnership

May 2007 –
Aug 2008

Aug 2008 –
Nov 2008
FIELD MARKETING SOFTWARE (FMS)
FMS is a one-stop shop solution that allows clients to plan, monitor and
analyze all field marketing activities.
! 

! 

Improve presentation, promotion, inventory
and POS

! 

Real-time insight of the sales floor through
data collection

! 

Compare brands and regions

! 

Stimulate interest amongst the sales force
and prospective buyers

! 

12

Allocate resources more effectively

! 

360° insight into stores providing
eyes and ears at the retail level

Plan visits, merchandising, training and
demonstrations

Mobile apps to increase productivity
CASE STUDY

GOAL
1. 

Improve branding and promotion across the entire EMEA region for all main product
categories (mice, keyboards, pc gaming, tablets)

2. 

The bottom line, increase sales!

CHALLENGE
Deployment across EMEA
Centralized reporting at HQ yet each country operates locally
Periodic checks on all external retail sales outlets
Each store is checked for:
Merchandising & POS
Shelf space & stock
Promotion materials
Data collection and taking pictures

OUTCOME: Logitech deployed FMS globally!
" 

" 

13

For the first time Logitech is able to respond in real time to the actual situation in the
stores where their products are sold.
Logitech can compare the results from all their field marketing agencies now, this
enables them to improve quality in their field marketing force.

" 

Compare and contrast product attributes and behavior with competitors
INDUSTRY LEADERS USE FMS
! 

Build brand value and engagement to spark sales

! 

Manage & Implement promotional activities

! 

Mobile application to work remotely online & offline

! 

Advanced data analysis and reporting

! 

Effectively connect with dealers & consumers

! 

Loyalty & Continuity Programs (i.e. Aeroplan)

! 

Partnerships & Sponsorships

! 

Retail & Customer Marketing

! 

Educate end users about products & services

And much more…
14
FIELD SALES SOFTWARE
FSS is a comprehensive solution for managing geographically dispersed
sales and scheduling of all direct sales activities including B2B, Event,
Door2Door, etc.
! 
! 

Mobile applications to capture orders online & offline

! 

GPS tracking and map views of reps in the field

! 

Integration with PRM for full order management capabilities

! 

Process orders

! 

Advanced reporting & analysis

! 

Multimedia integration

! 

15

Plan, Organize & Interface with customers

Photo and signature capture
NEXT GENERATION MOBILE SOLUTIONS
Mobile application has the rare opportunity to put your company’s product,
service or information right in the pocket of your current or potential
customers 24/7/365

#  Capture mobile use patterns to recognize
quantitative, continuous improvement
#  Enhance businesses and processes with
mobile solutions
#  Support diverse mobile platforms
#  Amplify efficiency & cost effectiveness

16

ENABLE YOUR USERS TO JUST GO!
PUTTING GREAT IDEAS INTO ORBIT EVERY DAY

We believe its pivotal that accurate, relevant, and targeted information be
accessed and delivered at the right time and right place.
We push the technology envelope every day.
17
Tested & Proven Results

“I dare to say that with

“ODS2 has proven in

have increased the

ability to provide

process under

market share of the

relevant information,

control...savings of

Xbox!

focusing on the

millions...

the help of ODS2 we

”

the past few years the

wishes and needs of

“ We now have our
order management
”

different clients and
different groups of

”

users.
Erik Poel,
Channel Marketing Manager

18

The Netherlands,
Deloitte & Touche

Richard Backx,
IT Business Consultant,
WWW.ODS2.COM

ODS2 Presentation US

  • 1.
  • 2.
    WHO IS ODS2? Weare a full-service technology firm focused on providing tailored web and mobile applications that drive revenue and optimize performance. “The best way to predict the future is to invent it.” 1
  • 3.
    OUR PASSION TOALWAYS KEEP YOU ONE-STEP AHEAD. To provide organizations with innovative technologies to reach and maximize their goals. WE BELIEVE IN DELIVERING THE FUTURE. Through our commitment we develop software to face real-world challenges. It is our love for and dedication to what we do that enables us to become world leaders. 2
  • 4.
    OUR GLOBAL PRESENCE ODS2operates in over 40 countries and territories worldwide SOURCE LOCALLY, DELIVER GLOBALLY. !  !  Enschede, The Netherlands !  3 Santa Monica, USA Toronto, Canada !  Dubai, UAE
  • 5.
    INDUSTRY LEADERS DEPENDON ODS2 FOR REVENUE PERFORMANCE 4
  • 6.
    3 X WINNER OF EMEADELOITTE FAST 500 Over a decade we have provided our clients with the formula for success and technology trends to shape the future by: "  Gaining Insight "  Achieving Reports "  Reducing Costs "  Increasing Revenues !  Offer fully customizable turn-key solutions !  Full compliment of consulting services with outsource capabilities !  Service a broad range of organizations including the world’s leading brands Our highly skilled and award-winning team is built to design the engines that build high-performance businesses 5
  • 7.
    INCREASING YOUR PRODUCTIVITY ODS2applications enable companies to increase revenue by improving visibility, predictability, generating more accurate forecasts, and identifying revenue risk. 6
  • 8.
    OUR SERVICES TAKEYOUR BUSINESS FURTHER !  !  Migration & Implement Strategy !  Mobile Application Development !  Business Consulting & Process Management !  Maintenance & Support !  Integration & Optimization !  7 Custom Software Development (SaaS) Quality Assurance Empowering you to expand the value chain, grow revenue and efficiency benefit straight to the bottom line
  • 9.
    WE ARE MORETHAN JUST DEVELOPERS WE SOLVE BUSINESS PROBLEMS 8
  • 10.
    PARTNER RELATIONSHIP MANAGEMENT(PRM) PRM allows clients to effectively and efficiently manage all their sales channels, product portfolios and order processes all within one central system. PRM decreases the time to market and increases revenue by: !  Real-time reporting !  Advanced data analysis !  Manage promotions and bonuses !  Multi-Brand / Multi-Market !  Integration into Enterprise architecture (i.e. CRM, Oracle, SAP, Siebel) !  Fully customizable solution & modular design And much more…. 9
  • 11.
    CASE STUDY A Dutchlandline & mobile telecommunications company with over 30,000 employees and generating over €13 billion in revenue GOAL Develop, refine and improve the system to manage over a million orders, and multiple brands across all the sales channels; over +5,000 dealers and 1,000+ users CHALLENGES !  !  Unable to produce real-time reports !  Lost orders & Dissatisfied customers & dealers !  Inaccurate / incomplete orders / no validation of orders !  Complex systems and order intake !  Numerous systems each requiring different logins !  Difficulty reconciling sales figures !  10 Multiple brands, multiple product lines managed by multiple systems Ongoing training of dealers and employees
  • 12.
    CASE STUDY OUTCOME: #  #  Order intakeacross multiple sales channels All brands and product types (internet, TV, phone, mobile, etc.) #  Customer situation status updates (new, upgrades, move) #  No training required #  Real-time delivery of sales & reports #  Decrease time to market products #  Error in orders reduced by >90% #  No lost orders or receipts #  Measurable increases in sales #  Minimal use of internal IT resources Increased efficiency and decreased costs (> €10 million) 11 Aerial view of KPN Architectural backend since ODS2 partnership May 2007 – Aug 2008 Aug 2008 – Nov 2008
  • 13.
    FIELD MARKETING SOFTWARE(FMS) FMS is a one-stop shop solution that allows clients to plan, monitor and analyze all field marketing activities. !  !  Improve presentation, promotion, inventory and POS !  Real-time insight of the sales floor through data collection !  Compare brands and regions !  Stimulate interest amongst the sales force and prospective buyers !  12 Allocate resources more effectively !  360° insight into stores providing eyes and ears at the retail level Plan visits, merchandising, training and demonstrations Mobile apps to increase productivity
  • 14.
    CASE STUDY GOAL 1.  Improve brandingand promotion across the entire EMEA region for all main product categories (mice, keyboards, pc gaming, tablets) 2.  The bottom line, increase sales! CHALLENGE Deployment across EMEA Centralized reporting at HQ yet each country operates locally Periodic checks on all external retail sales outlets Each store is checked for: Merchandising & POS Shelf space & stock Promotion materials Data collection and taking pictures OUTCOME: Logitech deployed FMS globally! "  "  13 For the first time Logitech is able to respond in real time to the actual situation in the stores where their products are sold. Logitech can compare the results from all their field marketing agencies now, this enables them to improve quality in their field marketing force. "  Compare and contrast product attributes and behavior with competitors
  • 15.
    INDUSTRY LEADERS USEFMS !  Build brand value and engagement to spark sales !  Manage & Implement promotional activities !  Mobile application to work remotely online & offline !  Advanced data analysis and reporting !  Effectively connect with dealers & consumers !  Loyalty & Continuity Programs (i.e. Aeroplan) !  Partnerships & Sponsorships !  Retail & Customer Marketing !  Educate end users about products & services And much more… 14
  • 16.
    FIELD SALES SOFTWARE FSSis a comprehensive solution for managing geographically dispersed sales and scheduling of all direct sales activities including B2B, Event, Door2Door, etc. !  !  Mobile applications to capture orders online & offline !  GPS tracking and map views of reps in the field !  Integration with PRM for full order management capabilities !  Process orders !  Advanced reporting & analysis !  Multimedia integration !  15 Plan, Organize & Interface with customers Photo and signature capture
  • 17.
    NEXT GENERATION MOBILESOLUTIONS Mobile application has the rare opportunity to put your company’s product, service or information right in the pocket of your current or potential customers 24/7/365 #  Capture mobile use patterns to recognize quantitative, continuous improvement #  Enhance businesses and processes with mobile solutions #  Support diverse mobile platforms #  Amplify efficiency & cost effectiveness 16 ENABLE YOUR USERS TO JUST GO!
  • 18.
    PUTTING GREAT IDEASINTO ORBIT EVERY DAY We believe its pivotal that accurate, relevant, and targeted information be accessed and delivered at the right time and right place. We push the technology envelope every day. 17
  • 19.
    Tested & ProvenResults “I dare to say that with “ODS2 has proven in have increased the ability to provide process under market share of the relevant information, control...savings of Xbox! focusing on the millions... the help of ODS2 we ” the past few years the wishes and needs of “ We now have our order management ” different clients and different groups of ” users. Erik Poel, Channel Marketing Manager 18 The Netherlands, Deloitte & Touche Richard Backx, IT Business Consultant,
  • 20.