Ocean Spray moved to a Managed TMS solution from TMC to improve key performance metrics like on-time delivery rates and freight costs. TMC's solution provides TMS software, process engineering expertise, and dedicated users to help optimize Ocean Spray's transportation network. This resulted in on-time deliveries increasing to 95% from 85% and carriers accepting over 75% of loads, positively impacting freight costs and Ocean Spray's supply chain decision making.

1.  
Ocean Spray Case Study
www.myTMC.com

2.  Ocean Spray’s decision to move to a Managed TMS
solution was prompted by carefully monitored metrics.
 Ocean Spray carefully tracked freight costs and on time
delivery, which directly impacted sales.

3.  Ocean Spray is an agricultural cooperative owned by
more than 700 cranberry growers in Massachusetts,
Wisconsin, New Jersey, Oregon, Washington, British
Columbia, and other parts of Canada.
 Ocean Spray is North America’s leading producer of
canned and bottled juices and juice drinks, and has been
the best-selling brand name in the canned and bottled
juice category since 1981.

4.  Ocean Spray first reviewed software-based solutions but
the ROI wasn’t there once the purchase price and
maintenance fees were included.
 A web-based solution was considered but it wasn’t
integrated with outbound operations.
 Ocean Spray finally settled on a Managed TMS solution
from TMC: TMS software plus managed services.

5.  TMC, a division of C.H. Robinson
Worldwide, Inc., coordinates more than $1 billion of
freight for approximately 25 clients worldwide.
 TMC employs more than 100 transportation experts—
process engineers, account managers, TMS power
users, and support staff—in its Chicago, Illinois, and
Amsterdam offices.

6.  TMC invented and continues to refine Managed TMS—a
no- to low-cost approach to the deployment of
transportation management system (TMS) technology.
 TMC's fee-based, pay-as-you-go solutions allow clients
to enjoy the full benefits of robust TMS software quickly
with almost no interruption to day-to-day operations.

7.  Managed TMS® is not standalone software, and it's not
traditional 3PL outsourcing. Instead, it brings together
the best of TMS software and 3PL expertise.
 The Managed TMS service operates through a proven
formula of success: process engineers + TMS
technology + power users.

8.  TMS process engineers are Six Sigma experts who have
developed and implemented optimization plans for
freight networks across virtually every geographic and
vertical market in the world.
 They collaborate with the company’s team to clearly
articulate the current state of your freight network and
identify the KPIs that are most important to the company.

9.  Process Engineers draw on years of experience and best
practices and convert the company’s KPIs into a well-defined
action plan. This plan clearly details the steps needed to
move from your current state to your ideal state.
 Deployment does not signal the end of the relationship with
the process engineers. They regularly monitor the actual
performance of the network against the plan and continuously
look for new opportunities to gain efficiencies or drive new
savings.

10.  TMS is an end-to-end solution that provides a full range
of functionality, including planning and optimization,
execution, business intelligence, and freight payment.
 It also supports additional services, such as bid
optimization, network modeling, yard management,
benchmarking, and dock scheduling. Inbound and
outbound networks are supported on a global basis.

11.  TMC provides TMS Software as a Service (SaaS).
Instead of buying software, paying for upgrades, and
owning the services and other infrastructure you would
need, you simply pay for what you use.
 Clients can add and subtract TMS services according to
their strategy. The selected technology is delivered over
the internet, on demand.

12.  To ensure clients immediately gain maximum benefits
from the technology, TMC provides dedicated power
users who are located either in a global command center
or onsite with the transportation staff.
 These seasoned transportation experts handle the day-
to-day operation of the TMS and the heavy lifting that
goes on in the freight network.

13.  On time deliveries quickly climbed from 85 percent to 95
percent.
 With carriers accepting more than 75 percent of the
loads tendered to them, freight costs have been
positively affected almost as much as on time delivery.
 Customized reports provided by TMC help Ocean Spray
identify and capitalize on potential cost savings
throughout its network.

14.  Reports provide accurate, real-time data that allow
Ocean Spray to make decisions throughout the supply
chain that can drive down costs.
 The cost information extracted from TMC’s customized
reports also is central to Ocean Spray’s budgeting and
pricing activities.

15.  Relationships and outcomes with the company’s carriers are
stronger than ever with Managed TMS.
 Previously allowed providers to choose carriers, negotiate
contracts, which resulted in decreased service levels and
capacity.
 Having TMC manage the route guides while Ocean Spray
manages the carrier relationships has resulted in better
performance, better relationships and better outcomes.