2. Nothing has such power to
broaden the mind as the ability
to investigate systematically
and truly all that comes under
thy observation in life.
Marcus Aurelius
3. Interior Design Retailer
Issues: Products are to crowdered
Change: segmentize product line
Cloths Retailer for Families
Issues: No customer relations
Change: Customer relationship person
per product group
4. Retailer of cloths and luxury food products
Issues: Lightings are very warm
all over the store in even in the food
Section.
Change: Distinct lighting that separates
Food from cloths.
Specialises in the distribution of sporting goods
Issues: No music, no assistance
Changes: Create the right ambiance,
and customer focus staff.
5. A second hand goods chain specialising in technology
computing and video games.
Issues: No- Customer service person
Changes: Interaction is key,
customer service on the floor always
An international entertainment retailing
chain.
Issues: Very mega, over populated
product grouping.
Changes: Break down product in sections