This document discusses Outcomes or Results Based Accountability (OBA). It provides examples of OBA in practice in the UK, focusing on community participation and defining outcomes. Examples include Portsmouth defining 8 outcomes for children and turning the curve on bullying. Cardiff defined 7 outcomes for the city. Housing associations also used OBA to improve housing stock and tenant quality of life. The document concludes with top 10 tips for OBA practice, emphasizing starting with outcomes, cultural change, and community involvement in finding low-cost solutions.
The document discusses the Capital Area Birth-to-Work initiative, which aims to help all children, youth and young adults succeed in the global knowledge economy by creating innovative solutions to eliminate inequities. It focuses on supporting healthy development, especially for those living in poverty, through critical developmental periods from birth to adulthood. The initiative takes a holistic, community-wide approach and calls for participation and support from all sectors to improve outcomes through policies and programs.
People are living longer, with more than one in four people in the UK expected to be over 60 by 2024. The Centre for Ageing Better wants to create a society where everyone can enjoy a good later life, focusing on helping people be physically and mentally active, financially secure, socially connected, and have a sense of purpose as they age. The organization draws on evidence and people's experiences to test new approaches and share information to improve lives in later years.
Sustainability has become an important issue on the business agenda for several reasons. Surveys show that over 90% of CEOs see sustainability as important to business success. Additionally, increasing public awareness of issues like climate change, pollution and human rights has put pressure on businesses to address sustainability. A number of political milestones and business events, from the Limits to Growth report to the Kyoto Protocol, have also brought sustainability to the forefront. While businesses initially resisted addressing sustainability issues, most now see benefits to integrating sustainability into their core strategies and operations for competitive advantage and long-term success.
The document outlines Coventry's Marmot City programme which aims to reduce health inequalities in four areas: giving children the best start in life, enabling people to maximize their capabilities, creating fair employment and a healthy standard of living, and developing healthy communities. It discusses initiatives related to early childhood support, employment, active transportation, community health programs, and prevention to achieve these goals and make Coventry a model for reducing health inequalities.
Workshop #14: Behaviour, government policy and me: applying behavioural insig...ux singapore
This document summarizes a presentation on applying behavioural insights to policymaking. The presentation covered:
1. An introduction to behavioural insights and how they can be used to make public policy more effective by taking human biases and limitations into account.
2. The EAST framework for influencing behaviour - making things Easy, Attractive, Social and Timely. Examples were given of how this framework has been applied, such as simplifying forms to increase university applications.
3. How insights from behavioural science can be applied to personal goals, such as how ego depletion or scarcity can negatively impact self-control and decision making. Strategies were discussed for overcoming these biases.
The document discusses several topics related to policymaking in the UK, including:
1) The UK achieves mid-level rankings on governance but spends less on public services than comparable countries. Departments also have high levels of budget control.
2) Concerns about issues like crime, the economy, and immigration have changed over time. People also tend to overestimate risks like crime.
3) Non-economic factors like social relationships strongly impact well-being, but these are often not properly measured or valued. Behavioral insights can also influence policy.
4) While economic growth does not always increase happiness, countries like Denmark seem to have found a formula for higher well-being through
Milwaukee's Community Approach to Reducing Teen Births with Digital Video, Te...YTH
United Way of Greater Milwaukee and citywide partners are working to reduce the teen birthrate by 46% by 2015. Involving young people, parents, faith leaders and the business community, the campaign uses mixed media such as digital video, contracep-texting, and an online resource portal.
This document discusses Outcomes or Results Based Accountability (OBA). It provides examples of OBA in practice in the UK, focusing on community participation and defining outcomes. Examples include Portsmouth defining 8 outcomes for children and turning the curve on bullying. Cardiff defined 7 outcomes for the city. Housing associations also used OBA to improve housing stock and tenant quality of life. The document concludes with top 10 tips for OBA practice, emphasizing starting with outcomes, cultural change, and community involvement in finding low-cost solutions.
The document discusses the Capital Area Birth-to-Work initiative, which aims to help all children, youth and young adults succeed in the global knowledge economy by creating innovative solutions to eliminate inequities. It focuses on supporting healthy development, especially for those living in poverty, through critical developmental periods from birth to adulthood. The initiative takes a holistic, community-wide approach and calls for participation and support from all sectors to improve outcomes through policies and programs.
People are living longer, with more than one in four people in the UK expected to be over 60 by 2024. The Centre for Ageing Better wants to create a society where everyone can enjoy a good later life, focusing on helping people be physically and mentally active, financially secure, socially connected, and have a sense of purpose as they age. The organization draws on evidence and people's experiences to test new approaches and share information to improve lives in later years.
Sustainability has become an important issue on the business agenda for several reasons. Surveys show that over 90% of CEOs see sustainability as important to business success. Additionally, increasing public awareness of issues like climate change, pollution and human rights has put pressure on businesses to address sustainability. A number of political milestones and business events, from the Limits to Growth report to the Kyoto Protocol, have also brought sustainability to the forefront. While businesses initially resisted addressing sustainability issues, most now see benefits to integrating sustainability into their core strategies and operations for competitive advantage and long-term success.
The document outlines Coventry's Marmot City programme which aims to reduce health inequalities in four areas: giving children the best start in life, enabling people to maximize their capabilities, creating fair employment and a healthy standard of living, and developing healthy communities. It discusses initiatives related to early childhood support, employment, active transportation, community health programs, and prevention to achieve these goals and make Coventry a model for reducing health inequalities.
Workshop #14: Behaviour, government policy and me: applying behavioural insig...ux singapore
This document summarizes a presentation on applying behavioural insights to policymaking. The presentation covered:
1. An introduction to behavioural insights and how they can be used to make public policy more effective by taking human biases and limitations into account.
2. The EAST framework for influencing behaviour - making things Easy, Attractive, Social and Timely. Examples were given of how this framework has been applied, such as simplifying forms to increase university applications.
3. How insights from behavioural science can be applied to personal goals, such as how ego depletion or scarcity can negatively impact self-control and decision making. Strategies were discussed for overcoming these biases.
The document discusses several topics related to policymaking in the UK, including:
1) The UK achieves mid-level rankings on governance but spends less on public services than comparable countries. Departments also have high levels of budget control.
2) Concerns about issues like crime, the economy, and immigration have changed over time. People also tend to overestimate risks like crime.
3) Non-economic factors like social relationships strongly impact well-being, but these are often not properly measured or valued. Behavioral insights can also influence policy.
4) While economic growth does not always increase happiness, countries like Denmark seem to have found a formula for higher well-being through
Milwaukee's Community Approach to Reducing Teen Births with Digital Video, Te...YTH
United Way of Greater Milwaukee and citywide partners are working to reduce the teen birthrate by 46% by 2015. Involving young people, parents, faith leaders and the business community, the campaign uses mixed media such as digital video, contracep-texting, and an online resource portal.
Applying behavioural insights to public policyMetroWater
Behavioural insights draws on research into behavioural economics and psychology to influence choices
in decision-making. By focusing on the social,
cognitive and emotional behaviour of individuals
and institutions it suggests that subtle changes to the way in which decisions are framed and conveyed can have big impacts on behaviour.
The NSW Government is now among the world leaders in the application of behavioural insights to public policy with a dedicated central team and work program within the Department of Premier and Cabinet. The Behavioural Insights Unit will discuss how behavioural insights is being applied to innovative policy making and trials underway in NSW and overseas and shows how it can be applied in the water and sustainability spheres.
Hands On China coordinates volunteer opportunities in Shanghai to address social and environmental challenges. It connects locals and foreigners with charities, and supports projects through donations, fundraising, and community development. MBA students also conduct research on sustainability issues in China. Transitioning to more sustainable and responsible practices requires addressing labor conditions, governance, product impacts, and developing strong community relationships internally and externally.
According to a first world report on corporate social responsibility:
Only a small percentage of companies published social reports or had codes of ethics, suppliers codes, or environmental policies in place. Larger companies and those in certain industries like telecom performed better on CSR measures than smaller or service companies. Factors like having a CSR manager, ethics training, and paying better wages were linked to higher CSR scores. However, CSR was still largely viewed as charity and progress on it over time was surprisingly lacking.
Starting a new Business / Entrepreneurship/ Running an existing Business successfully; are very crucial to recover from the wealth/GDP gap created by COIVD 19 Pandemic.
In my Opinion Pandemic challenges or opportunities were a kind of an Impairment test of all the systems running on the Earth!!
During my Doctorate Thesis writing process, I came across some interesting Survey results on Entrepreneurship which I would like to share with everyone!!
In a survey done by Global Entrepreneurship Monitor 2020/2021 report, covering 130 thousand people between the age of 18 to 64 across; 43 countries showed quite a few interesting survey results.
This document discusses the challenges of inactivity and calls for action to address it. It notes that inactivity costs between £2-8 billion and is a "timebomb" issue. While sport is part of physical activity, most people do not participate in sports or do enough overall physical activity. Changing infrastructure, programs, policies, and places as well as partnerships can help increase physical activity levels. Political will is needed to make meaningful changes across departments and levels of government. The document advocates for thinking differently and taking a joined up, cross-sector approach to develop solutions to move more people to be more active.
This webinar explored the motivators and barriers to physical activity for people in their 50s and 60s, and what might work to help people in this age group feel the benefits and get active.
Find out more: https://www.ageing-better.org.uk/events/understanding-physical-inactivity-webinar
Childhood Obesity: A whole system approach to eating and moving for good healthDavid Johns
This document summarizes a meeting aimed at bringing together stakeholders to address childhood obesity in Nottingham, UK. The key goals were to understand the various factors influencing children's diet and physical activity, create a network to take a holistic approach, and build a system map showing the relationships between influential factors. The agenda included presentations on local obesity data, systems thinking approaches, and group activities where attendees identified influential factors and built a preliminary system map. The meeting concluded by discussing next steps like combining individual maps and prioritizing joint actions at a follow-up workshop.
Age inclusive workforces: the business case and putting it into practiceCentre for Ageing Better
Together with the OECD, employers and thought leaders, we explored how we can maximise the benefits of multi-generational workforces as the economy recovers from the COVID-19 pandemic.
Find out more: https://www.ageing-better.org.uk/events/age-inclusive-workforces-webinar
Personal take on: The Future of Work, SummaryAbeFeenstra
Hereby a summarized version of the World Bank course The Future of Work. It is a very brief presentation of some of the keywords learned during the 5 weeks of the course.
PG&E provides electricity and gas to northern and central California. The report discusses corporate governance, employees, community relations, and environmental efforts. It highlights the importance of good corporate governance, enhancing safety programs for employees, building trust in the community, and lowering emissions through infrastructure replacement while reducing waste, water, and energy usage.
This document discusses outcomes-based accountability (OBA), which focuses on population-level outcomes and indicators to measure community well-being. It provides examples of OBA practices in the UK that engage communities to identify issues and solutions. Key points include: defining outcomes and indicators for issues like crime rates, education, and health; turning the curve exercises to understand causes and find low-cost solutions; and reporting cards to track community progress over time. The document outlines good practices from areas like Portsmouth, Cardiff, and North Devon that actively involve residents to improve population well-being.
Building a successful team requires effort but yields significant benefits. Effective team building can prevent up to 80% of medical errors through improved coordination. Implementing an eight-hour team building course for one emergency department staff resulted in a 58% reduction in errors. Key aspects of building a strong team include selecting the right size of 10 people or less, establishing ground rules to create a safe environment, considering all ideas as valuable, and encouraging cooperation and communication to improve relationships over time. Ongoing attention to team building is important as needs change.
Experts predict a wave of employee turnover as the economy recovers from the recession.
Here are five steps you can take now to prevent your best employees from riding that wave out your door.
- There are four main generations currently in the workforce - Matures, Baby Boomers, Generation X, and Millennials - who have different values, communication styles, and work habits due to life experiences.
- Managing a multi-generational workforce requires understanding each generation's perspectives and using different management styles tailored to each generation's values. Managers should not impose their own values and instead manage according to each employee's values.
- Bridging generational gaps involves drawing on the strengths of each generation by having older generations mentor younger ones and leveraging technology skills across generations. The diversity of perspectives across generations can make for a stronger team if properly motivated around shared objectives.
Strategic workforce planning is a process that involves analyzing current and future workforce needs and skills and developing a plan to ensure the right employees are in the right jobs. It is important for organizations as many baby boomers are retiring, leaving gaps that must be filled. A typical workforce planning model involves analyzing current workforce supply and future demands, identifying gaps, and developing solutions like recruiting and retention activities. Upper management buy-in and involvement of key stakeholders is important for a successful workforce plan. Staffing providers can also be partners in executing workforce planning strategies.
Applying behavioural insights to public policyMetroWater
Behavioural insights draws on research into behavioural economics and psychology to influence choices
in decision-making. By focusing on the social,
cognitive and emotional behaviour of individuals
and institutions it suggests that subtle changes to the way in which decisions are framed and conveyed can have big impacts on behaviour.
The NSW Government is now among the world leaders in the application of behavioural insights to public policy with a dedicated central team and work program within the Department of Premier and Cabinet. The Behavioural Insights Unit will discuss how behavioural insights is being applied to innovative policy making and trials underway in NSW and overseas and shows how it can be applied in the water and sustainability spheres.
Hands On China coordinates volunteer opportunities in Shanghai to address social and environmental challenges. It connects locals and foreigners with charities, and supports projects through donations, fundraising, and community development. MBA students also conduct research on sustainability issues in China. Transitioning to more sustainable and responsible practices requires addressing labor conditions, governance, product impacts, and developing strong community relationships internally and externally.
According to a first world report on corporate social responsibility:
Only a small percentage of companies published social reports or had codes of ethics, suppliers codes, or environmental policies in place. Larger companies and those in certain industries like telecom performed better on CSR measures than smaller or service companies. Factors like having a CSR manager, ethics training, and paying better wages were linked to higher CSR scores. However, CSR was still largely viewed as charity and progress on it over time was surprisingly lacking.
Starting a new Business / Entrepreneurship/ Running an existing Business successfully; are very crucial to recover from the wealth/GDP gap created by COIVD 19 Pandemic.
In my Opinion Pandemic challenges or opportunities were a kind of an Impairment test of all the systems running on the Earth!!
During my Doctorate Thesis writing process, I came across some interesting Survey results on Entrepreneurship which I would like to share with everyone!!
In a survey done by Global Entrepreneurship Monitor 2020/2021 report, covering 130 thousand people between the age of 18 to 64 across; 43 countries showed quite a few interesting survey results.
This document discusses the challenges of inactivity and calls for action to address it. It notes that inactivity costs between £2-8 billion and is a "timebomb" issue. While sport is part of physical activity, most people do not participate in sports or do enough overall physical activity. Changing infrastructure, programs, policies, and places as well as partnerships can help increase physical activity levels. Political will is needed to make meaningful changes across departments and levels of government. The document advocates for thinking differently and taking a joined up, cross-sector approach to develop solutions to move more people to be more active.
This webinar explored the motivators and barriers to physical activity for people in their 50s and 60s, and what might work to help people in this age group feel the benefits and get active.
Find out more: https://www.ageing-better.org.uk/events/understanding-physical-inactivity-webinar
Childhood Obesity: A whole system approach to eating and moving for good healthDavid Johns
This document summarizes a meeting aimed at bringing together stakeholders to address childhood obesity in Nottingham, UK. The key goals were to understand the various factors influencing children's diet and physical activity, create a network to take a holistic approach, and build a system map showing the relationships between influential factors. The agenda included presentations on local obesity data, systems thinking approaches, and group activities where attendees identified influential factors and built a preliminary system map. The meeting concluded by discussing next steps like combining individual maps and prioritizing joint actions at a follow-up workshop.
Age inclusive workforces: the business case and putting it into practiceCentre for Ageing Better
Together with the OECD, employers and thought leaders, we explored how we can maximise the benefits of multi-generational workforces as the economy recovers from the COVID-19 pandemic.
Find out more: https://www.ageing-better.org.uk/events/age-inclusive-workforces-webinar
Personal take on: The Future of Work, SummaryAbeFeenstra
Hereby a summarized version of the World Bank course The Future of Work. It is a very brief presentation of some of the keywords learned during the 5 weeks of the course.
PG&E provides electricity and gas to northern and central California. The report discusses corporate governance, employees, community relations, and environmental efforts. It highlights the importance of good corporate governance, enhancing safety programs for employees, building trust in the community, and lowering emissions through infrastructure replacement while reducing waste, water, and energy usage.
This document discusses outcomes-based accountability (OBA), which focuses on population-level outcomes and indicators to measure community well-being. It provides examples of OBA practices in the UK that engage communities to identify issues and solutions. Key points include: defining outcomes and indicators for issues like crime rates, education, and health; turning the curve exercises to understand causes and find low-cost solutions; and reporting cards to track community progress over time. The document outlines good practices from areas like Portsmouth, Cardiff, and North Devon that actively involve residents to improve population well-being.
Building a successful team requires effort but yields significant benefits. Effective team building can prevent up to 80% of medical errors through improved coordination. Implementing an eight-hour team building course for one emergency department staff resulted in a 58% reduction in errors. Key aspects of building a strong team include selecting the right size of 10 people or less, establishing ground rules to create a safe environment, considering all ideas as valuable, and encouraging cooperation and communication to improve relationships over time. Ongoing attention to team building is important as needs change.
Experts predict a wave of employee turnover as the economy recovers from the recession.
Here are five steps you can take now to prevent your best employees from riding that wave out your door.
- There are four main generations currently in the workforce - Matures, Baby Boomers, Generation X, and Millennials - who have different values, communication styles, and work habits due to life experiences.
- Managing a multi-generational workforce requires understanding each generation's perspectives and using different management styles tailored to each generation's values. Managers should not impose their own values and instead manage according to each employee's values.
- Bridging generational gaps involves drawing on the strengths of each generation by having older generations mentor younger ones and leveraging technology skills across generations. The diversity of perspectives across generations can make for a stronger team if properly motivated around shared objectives.
Strategic workforce planning is a process that involves analyzing current and future workforce needs and skills and developing a plan to ensure the right employees are in the right jobs. It is important for organizations as many baby boomers are retiring, leaving gaps that must be filled. A typical workforce planning model involves analyzing current workforce supply and future demands, identifying gaps, and developing solutions like recruiting and retention activities. Upper management buy-in and involvement of key stakeholders is important for a successful workforce plan. Staffing providers can also be partners in executing workforce planning strategies.
Transition From Account Management To Success ManagementTotango
Transition From Account Management To Success Management
Presented by Brian Merritt, VP Customer Success at Trustpilot at Totango's Customer Success Roadshow event in NYC on 5/12/16.
Simplifying the Complexities of Customer Success in the EnterpriseTotango
How do you manage customer success if your company sells multiple products into accounts? Across multiple regions? Or through a variety of resellers? All these variables can make your goal - delivering value to all product end-users - a challenge.
Watch this webinar to hear from customer success veteran, Catherine Blackmore, GVP of Customer Success at Oracle Marketing Cloud, to learn why so many enterprise organizations struggle with simplifying customer success processes, managing all customers, and being able to accurately forecast recurring revenue. She is followed by Guy Nirpaz, CEO of Totango, who shares how enterprise organizations can break down the complexity by gaining visibility into all levels of their account relationships to grow revenue and drive greater product value and adoption.
About Totango:
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Character is the first of the five Cs of credit and refers to a person's moral and ethical qualities. Lenders consider character heavily when deciding whether to approve a loan because those with good character, such as trustworthiness, clean background checks, and positive references, are most likely to repay debts. Borrowers can build strong character by paying bills on time, maintaining steady employment, and avoiding legal issues.
The 2016 Customer Success Salary Report surveyed 1000 respondents to establish industry benchmarks for Customer Success professionals regarding compensation trends, the growth and maturity of the role, and the unique challenges and goals in our industry.
This year’s survey saw a 25% increase in the number of respondents, and includes participants from all seven continents.
This document discusses Results Based Accountability (RBA), which has two parts: population accountability about the well-being of whole populations, and performance accountability about customer populations served by programs and agencies. It provides definitions for key RBA terms like results, indicators, and performance measures. Examples are given of RBA frameworks used in different jurisdictions to define desired outcomes in areas like education, economic development, and public safety. The status and worldwide adoption of RBA is also summarized.
This document provides an overview of Outcome Based Accountability (OBA). It discusses that OBA has two parts: performance accountability for customer populations of programs, agencies, and service systems, and population accountability for whole communities. It defines key OBA terms like outcomes, indicators, and performance measures. Examples of population outcomes are provided for children, adults, and communities. The document also shows how population and performance accountability are linked, with population outcomes aligned to the measures of service delivery.
This document provides an overview of Results Based Accountability (RBA), which consists of two parts: performance accountability and population accountability. Performance accountability focuses on the effectiveness of programs, agencies, and service systems in achieving results for their customer populations. Population accountability focuses on the well-being of whole populations within communities, cities, counties, states, and nations. The document defines key RBA terms and provides examples of results, indicators, and performance measures at both the population and performance levels. It also explains how population and performance accountability are linked to create alignment and appropriate responsibility across levels.
This document provides information about results accountability, including definitions of key terms like results, indicators, and performance measures. It discusses measuring performance at both the program/agency level and population level. Performance accountability involves answering questions about effort (how much service was delivered), quality (how well service was delivered), and effect (whether anyone is better off). A variety of examples are given to illustrate results, indicators, and performance measures across different domains like education, health care, and public safety. Guidelines are offered for choosing good indicators and developing a data development agenda. The importance of comparing performance over time and to standards, rather than other programs, is also emphasized.
Achieving Measurable Collective Impact with Results-Based Accountability - Co...Clear Impact
Achieving Measurable Collective Impact with Results-Based Accountability - Common Agenda
Partners from local, state and national initiatives are working together to understand how to meet the conditions of collective impact. Organizations often seek like-minded partners in order to reach common goals. Partnerships are formed. Meetings are held. But to what end? Stakeholders are convened from numerous programs aimed at support community well-being. These partnerships often find themselves continuing to focus on the outcomes for individuals, rather than on the collective impact of aligned partners throughout the community. Over time, meeting attendance falls and partners end up falling short of measurable results. What causes these well-intentioned efforts to flounder?
This workshop series will detail how partners and stakeholders can understand and implement the five conditions of collective impact by implementing the RBA framework. Each webinar will focus on a specific condition, allowing participants to have a deeper understanding of what it takes to practically apply RBA to meet that condition. The series will also include case studies that illustrate how partner organizations can align their efforts to achieve measurable community results with sustainable change. Participants are encouraged register for the full series, as each webinar will build upon the content from previous sessions.
Check out more videos and webinars on our website: https://clearimpact.com/resources/videos/
This document introduces the concept of Results-Based Accountability (RBA), which has two parts: performance accountability and population accountability. Performance accountability measures how well programs, agencies, and service systems are working to impact customer results. Population accountability measures the well-being of whole populations in areas like health, education, and safety. The document defines key RBA terms and provides examples of frameworks used for population and performance accountability in different jurisdictions.
This document provides an overview of Outcome Based Accountability, which has two parts: Performance Accountability for programs, agencies, and service systems; and Population Accountability for whole communities, cities, counties, states, and nations. It discusses key concepts like outcomes, indicators, and performance measures. It provides examples of how these concepts have been applied in various contexts like education, health care, and community outcomes. It also discusses best practices for choosing indicators and measuring performance over time through the use of baselines and turning curves. The overall aim is to establish a common language and framework for defining and measuring progress toward important social outcomes.
This document provides an overview of Results Based Accountability (RBA), which has two parts: population accountability and performance accountability. Population accountability focuses on the well-being of whole populations, like communities, cities, or nations. Performance accountability focuses on how well programs, agencies, and service systems are working.
The document defines key RBA terms like results, indicators, and performance measures. It provides examples of population-level results and indicators for areas like children's health, education, public safety, environment, and economy. Examples of performance accountability frameworks and report cards for evaluating services and programs are also presented. Finally, the document emphasizes using a two-part approach to apply RBA, focusing on both population-level outcomes
Simcoe County - Infrastructure Table - RBA slide-deckMahendra Patel
This document provides an overview of Results-Based Accountability (RBA), which has two parts: performance accountability and population accountability. Performance accountability focuses on the well-being of populations served by programs, agencies, and service systems. Population accountability focuses on the well-being of whole populations at the community, city, and larger levels. The document outlines key RBA concepts like results, indicators, and performance measures. It also provides examples of applying RBA frameworks to measure outcomes in different domains like education, health, public safety, and the private sector.
The Power of ABCD and Results-Based Accountability for Greater Impact and Res...Clear Impact
Asset Based Community Development (ABCD) is a place-based framework pioneered by John McKnight and Jody Kretzmann, founders of the ABCD Institute at Northwestern University. ABCD builds on the gifts (skills, experiences, knowledge, and passions) of local residents, the power of local associations, and the supportive functions of local institutions to build more sustainable communities for the future.
This webinar is for participants interested in discovering how the frameworks of Asset-Based Community Development and Results-Based Accountability can be used together to help build stronger, safer, healthier communities and neighborhoods. You will learn how to build the relationships and accountability necessary to unlock the gifts of the residents, associations and organizations in a community. During this webinar you will hear stories of effective impact through the power of Asset-Based Community Development and Results-Based Accountability.
Webinar topics include:
Introduction to ABCD and RBA – Definitions & Principles
Examples of ABCD and RBA in action
Why place-based strategies and community engagement are critical
The roles of residents in building a stronger community
The new role of institutions – How institutions can use all their assets to build a stronger community
Tools for agencies – Leading by stepping back
Asset Mapping – Discover-Ask-Connect – From Mapping to Mobilizing
Check out more videos and webinars on our website: https://clearimpact.com/resources/videos/
This document outlines the priorities and values of Gordon Jeyes, the National Director of Children & Families. The key priorities include putting the well-being and interests of children first, ensuring children are heard in decisions affecting them and given opportunities to influence policy changes. Other priorities are implementing consistent child protection procedures, reforming services for children in care, and promoting multidisciplinary collaboration and community engagement. The values emphasized are clarity of expectations, diversity of responses, quality of outcomes, and consistency, with the overarching goal of making children's needs the highest priority.
The document outlines the agenda for a Big Brothers Big Sisters board retreat. The agenda includes introductions, an overview of the BBBS national conference, a program overview from the San Diego chapter, and a review of the 2009 strategic plan which aims to improve match outcomes, communications, and fundraising efforts through leveraging the board.
This document discusses improving early childhood development and outcomes through integrated systems of support. It makes three key points:
1) High quality early learning is crucial for future economic prosperity and a skilled workforce, as it lays the foundation for healthy development, school success, and lifelong learning.
2) Current systems are fragmented, creating service chaos for families. A more seamless system is needed, with local hubs brokering universal parenting support and early intervention.
3) Significant changes require overcoming obstacles like short-term thinking, siloed governance and funding, and tradition. Leadership is needed to drive non-partisan, evidence-based policy and system changes that use resources effectively.
Capital Plus Finance Social Impact Learning 2019SoPact
Capital Plus Financial provides a report on their social impact and learnings from 2019. As a community development financial institution, their mission is to provide affordable housing and financing to low-to-moderate income families. They have invested over $250 million into underserved communities in Texas, providing financing to first-time homeowners who often lack credit. In 2019, they began formally measuring their impact through surveys of beneficiaries and analyzing metrics related to housing, health, education, safety, and community. Key findings include that over 90% of homeowners feel safer in their new homes and 84% report their children attend school more regularly. The report reflects on learnings around improving disaster preparedness communication and striving for deeper impact through thriving communities.
HUD Sustainable Communities Learning Network Jobs Convening #SCLNjobsKristin Wolff
Slides from opening plenary, featuring Sandra Witt (@calendow), Virginia Hamilton (@USDOL), Martha Hernandez (@fundgoodjobs), and Jack Madana (@codeforamerica). Vinz Koller & Kristin Wolff (@social_policy) and Sujata Srivastava (Strategic Economics) served as hosts.
The document summarizes statistics about the city of Hull that illustrate social problems facing children and families such as poverty, lack of education and employment, teenage pregnancy, and children in custody. It then outlines a proposal for a restorative approach across agencies in Hull to improve relationships and outcomes for children, families and the community through training, evaluation of impacts, and engaging stakeholders at all levels. The goal is to improve life opportunities for at-risk youth and strengthen communities.
1. Outcomes or Results Based Accountability Good Practice in the UKDr Andy Gill, 26.2.11
2. Purpose Basics of Results or Outcomes Based Accountability (0BA) Government policy and the changing context Examples of good practice – focus on community or neighbourhood participation Ley learning points
4. “If I could change the world” exercise Spend 5 minutes in pairs Agree one best idea (has to be “low or no cost”) that would make the biggest difference to the quality of life of your local residents Write it down There is a prize for the best idea!
5. 5 Population Accountabilityabout the well-being ofWHOLE POPULATIONS For Communities – Cities – Counties –- Nations Performance Accountabilityabout the well-being ofCUSTOMER POPULATIONS For Services - – Agencies – and Service Systems Outcomes Based Accountabilityis made up of two parts:
6. 6 OUTCOME OR RESULT A condition of well-being for children, adults, families or communities. Population INDICATOR A measure which helps quantify the achievement of an outcome. PERFORMANCE MEASURE A measure of how well a service, agency or service system is working.Three types: Performance WORKING TOGETHER - COMMON LANGUAGE DEFINITIONS Healthy, Young people successful in school, Safe communities, Clean Environment, Prosperous Economy Rate of obesity, rate of 5 A-C GCSE’s, crime rate, air quality index, unemployment rate 1. How much did we do? 2. How well did we do it? 3. Is anyone better off? = Customer Results
7. 7 IS IT A RESULT, INDICATOR OR PERFORMANCE MEASURE? 1.Safe Community 2.Crime Rate 3.Average Police response time 4.A community without graffiti 5.% of surveyed buildings without graffiti 6.People have living wage jobs and income 7.% of people with living wage jobs and income 8.% of participants in job training who get living wage jobs
8. 8 Some great questions for Neighbourhoods to get from talk to action in less than and hour!
9. 9 Turn the Curve Exercise: Population Well-being 5 min: Starting Points- timekeeper and reporter- geographic area- two hats (yours plus partner’s) 10 min: Baseline- pick an outcome and an indicator curve to turn- forecast – OK or not OK? 15 min: Story behind the baseline- causes/forces at work- information & research agenda part 1 - causes Two pointers to action 15 min: What works? (What would it take?)- what could work to do better?- each partners contribution- no-cost / low-cost ideas- information & research agenda part 2 – what works 10 min: Reportconvert notes to one page
10. Previous Government Policy Every Child Matters and the 5 national outcomes Change for Children Adults 7 outcomes OBA gained momentum in over 75 Local Authorities
11. 11 Every Child Matters – Children ActOutcomes for Children and Young People Being Healthy: enjoying good physical and mental health and living a healthy lifestyle. Staying Safe: being protected from harm and neglect and growing up able to look after themselves. Enjoying and Achieving: getting the most out of life and developing broad skills for adulthood. Making a Positive Contribution: to the community and to society and not engaging in anti-social or offending behaviour. Economic Well-being: overcoming socio-economic disadvantages to achieve their full potential in life.
12. 12 Our Health, Our Care, Our Say Outcomes for Adults 1. Health & Emotional Well-being 2. Quality of life 3. Making a positive contribution 4. Exercising choice & control 5. Freedom from discrimination & harassment 6. Economic well being 7. Personal dignity & respect Source: A New Outcomes Framework for Performance Assessment of Adult Social Care 2006 - 07
13. Current Coalition Government Policy Cutbacks and cost efficiencies “Big Society” – shrinking role of the State Localism and community participation to achieve better outcomes Volunteering and Social Enterprise For a time outcomes was a bit of a dirty word!
15. 15 Portsmouth 8 Outcomes What we ALL believe and what we are ALL working for! Children and young people should grow up: Having the right to an active say in any development Healthy Emotionally secure and confident Having succeeded as far as they can at school Having facilities and opportunities to play safely Having stayed out of trouble Living in a safe place Having the opportunity to succeed in achieving their dreams OUTCOMES MOTIVATE CHANGE – TALK TO ACTION & SHARED RESPONSIBILITY
16. 16 Portsmouth Experience: Does Turning the Curve work? Bullying and safe play – “Play Champions” & Community Map Youth related crime Life expectancy and healthy lifestyles Safeguarding Fixed term exclusions Underage drinking Car deaths and accidents involving children Children and Young Peoples Plan
19. 19 The Cardiff 7! People in Cardiff are Healthy People in Cardiff have a clean, attractive and sustainable environment People in Cardiff are safe and feel safe Cardiff has a thriving and prosperous economy People in Cardiff achieve their full potential Cardiff is a great place to live, work and play Cardiff is a fair, just and inclusive city
21. Other Housing Examples North Lincolnshire Council – improving the rate of empty houses and quality of life of tenants (see Mark Friedman’s book) Social enterprises and improving the housing stock e.g. Sheffield
22. 22 Top 10 OBA Learning Tips Vision & changing lives – start with outcomes and work backwards Transformational leadership Cultural change – top down and bottom up, wont happen overnight Actively involve parents, carers, grandparents and young people etc. – they need to be part of finding solutions to change and improve lives Talk to action - the need to think and work outside the box Killer questions Maintaining momentum Identifying and supporting champions Keeping it real – less is more, low cost, no cost solutions Be clear about performance and population/community accountability - differences & links
23. Conclusion Thank You So Much for Listening! Contact Details: andy.gill@coactiva.com Mob +44 (0)07795 297736 Web http://www.betteroutcomespractice.com Mark Friedman http://www.raguide.org