3. WHAT IS RESISTANCE TO CHANGE ?
RESISTANCE OCCURS WHEN THE CHANGE IS NOT INTERPRETED WELL OR
UNDERSTOOD
IT IS EXPECTED AND REPRESENTS DIFFERENT INTERESTS WITHIN THE
ORGANIZATION
THE MANAGER’S ROLE IS TO CLARIFY THE MEANING OF CHANGE
RESISTANCE IS A VERY REAL AND COMMON ISSUE THAT IS FACED BY
MANAGERS DURING
THE PROCESS OF CHANGE
5. WHY PEOPLE RESIST CHANGE ?
RESISTANCE DUE TO THREAT OF LOSS OF POSITION
POWER
RESISTANCE DUE TO FEAR OF THE UNKNOWN
(WHAT WILL HAPPEN TO ME ? I THINK IT'S SAFER THE WAY IT IS. THAT'S
WHAT OTHER PEOPLE SAY)
RESISTANCE DUE TO ALTERED SOCIAL RELATIONSHIPS
(WORKERS ARE OFTEN FRIENDLY, FORMING TEAMS, AND MAY REACT WITH A
6. CONTD..
RESISTANCE DUE TO PREVIOUS EXPOSURE TO FAILED
CHANGE
EFFORTS
( OH, IT'S JUST ANOTHER PROGRAM THAT WON'T DO ANYTHING, WHY
BOTHER WITH IT ? )
RESISTANCE DUE TO PERCEIVED PERSONAL LOSS AND
GAINS
FROM THE CHANGE
( THE EMPLOYEE BELIEVES S/HE STANDS TO LOSE MORE THAN THEY WILL GAIN
)
8. CONTD..
RESISTANCE DUE TO THREAT TO SELF-IMAGE
RESISTANCE DUE TO PERSONAL APPEALS
RESISTANCE DUE TO ORGANIZATIONAL CLIMATE
9. CONTD..
WHEN THE PURPOSE OF THE CHANGE IS NOT MADE
CLEAR,
RESISTANCE DUE TO POOR COMMUNICATION MAY
DEVELOP
RESISTANCE DUE TO LIMITED RESOURCES
BENEFITS AND REWARDS