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RESISTANCE
TO
CHANGE
WHAT IS RESISTANCE TO CHANGE ?
 RESISTANCE OCCURS WHEN THE CHANGE IS NOT INTERPRETED WELL OR
UNDERSTOOD
 IT IS EXPECTED AND REPRESENTS DIFFERENT INTERESTS WITHIN THE
ORGANIZATION
 THE MANAGER’S ROLE IS TO CLARIFY THE MEANING OF CHANGE
 RESISTANCE IS A VERY REAL AND COMMON ISSUE THAT IS FACED BY
MANAGERS DURING
THE PROCESS OF CHANGE
PSYCHOLOGICAL REACTIONS TO CHANGE
WHY PEOPLE RESIST CHANGE ?
 RESISTANCE DUE TO THREAT OF LOSS OF POSITION
POWER
 RESISTANCE DUE TO FEAR OF THE UNKNOWN
(WHAT WILL HAPPEN TO ME ? I THINK IT'S SAFER THE WAY IT IS. THAT'S
WHAT OTHER PEOPLE SAY)
 RESISTANCE DUE TO ALTERED SOCIAL RELATIONSHIPS
(WORKERS ARE OFTEN FRIENDLY, FORMING TEAMS, AND MAY REACT WITH A
CONTD..
 RESISTANCE DUE TO PREVIOUS EXPOSURE TO FAILED
CHANGE
EFFORTS
( OH, IT'S JUST ANOTHER PROGRAM THAT WON'T DO ANYTHING, WHY
BOTHER WITH IT ? )
 RESISTANCE DUE TO PERCEIVED PERSONAL LOSS AND
GAINS
FROM THE CHANGE
( THE EMPLOYEE BELIEVES S/HE STANDS TO LOSE MORE THAN THEY WILL GAIN
)
CONTD..
 INCREASING WORKLOAD
 TOO MUCH DEPENDENCE ON OTHERS
 MISUNDERSTANDING THE PROCESS
CONTD..
 RESISTANCE DUE TO THREAT TO SELF-IMAGE
 RESISTANCE DUE TO PERSONAL APPEALS
 RESISTANCE DUE TO ORGANIZATIONAL CLIMATE
CONTD..
 WHEN THE PURPOSE OF THE CHANGE IS NOT MADE
CLEAR,
RESISTANCE DUE TO POOR COMMUNICATION MAY
DEVELOP
 RESISTANCE DUE TO LIMITED RESOURCES
 BENEFITS AND REWARDS
Ob final ppt@1

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Ob final ppt@1

  • 2.
  • 3. WHAT IS RESISTANCE TO CHANGE ?  RESISTANCE OCCURS WHEN THE CHANGE IS NOT INTERPRETED WELL OR UNDERSTOOD  IT IS EXPECTED AND REPRESENTS DIFFERENT INTERESTS WITHIN THE ORGANIZATION  THE MANAGER’S ROLE IS TO CLARIFY THE MEANING OF CHANGE  RESISTANCE IS A VERY REAL AND COMMON ISSUE THAT IS FACED BY MANAGERS DURING THE PROCESS OF CHANGE
  • 5. WHY PEOPLE RESIST CHANGE ?  RESISTANCE DUE TO THREAT OF LOSS OF POSITION POWER  RESISTANCE DUE TO FEAR OF THE UNKNOWN (WHAT WILL HAPPEN TO ME ? I THINK IT'S SAFER THE WAY IT IS. THAT'S WHAT OTHER PEOPLE SAY)  RESISTANCE DUE TO ALTERED SOCIAL RELATIONSHIPS (WORKERS ARE OFTEN FRIENDLY, FORMING TEAMS, AND MAY REACT WITH A
  • 6. CONTD..  RESISTANCE DUE TO PREVIOUS EXPOSURE TO FAILED CHANGE EFFORTS ( OH, IT'S JUST ANOTHER PROGRAM THAT WON'T DO ANYTHING, WHY BOTHER WITH IT ? )  RESISTANCE DUE TO PERCEIVED PERSONAL LOSS AND GAINS FROM THE CHANGE ( THE EMPLOYEE BELIEVES S/HE STANDS TO LOSE MORE THAN THEY WILL GAIN )
  • 7. CONTD..  INCREASING WORKLOAD  TOO MUCH DEPENDENCE ON OTHERS  MISUNDERSTANDING THE PROCESS
  • 8. CONTD..  RESISTANCE DUE TO THREAT TO SELF-IMAGE  RESISTANCE DUE TO PERSONAL APPEALS  RESISTANCE DUE TO ORGANIZATIONAL CLIMATE
  • 9. CONTD..  WHEN THE PURPOSE OF THE CHANGE IS NOT MADE CLEAR, RESISTANCE DUE TO POOR COMMUNICATION MAY DEVELOP  RESISTANCE DUE TO LIMITED RESOURCES  BENEFITS AND REWARDS