This 3-sentence summary provides an overview of the Surveon NVR5000 Operation Guide: The document outlines how to operate the NVR5000 system for live viewing, playback, system configurations, maintenance, and troubleshooting. It describes the live view interface and controls for cameras, as well as how to perform playback by date or event. The appendix section lists additional useful resources and demo videos that are available on the Surveon website.

1. Surveon Training Program
NVR5000 Operation Guide
Sales & Marketing Department
Surveon Technology 2015
Version 1.0

2. Surveon NVR5000 Training
Training Materials
1 NVR5000 Deployment Guide
2 NVR5000 Installation Guide
3 NVR5000 Operation Guide
4 NVR5000 Troubleshooting Guide
2

3. The Objective
This operation guide is here to help you go through the
NVR5000 daily operations.
For other themes that are not covered here, please
refer to the NVR5000 user manual.
3
Click to read the user manual.

4. 4
● Live View Operations
● Playback Operations
● Key Configurations
● Maintenance
● Appendix
The Contents

5. 5
In this section, you will learn:
 Live View Window Overview
 How to Use a Digital Zoom
 How to Use a Fisheye Camera
 How to Control a PTZ Camera
Live View Operations

6. 6
1. Make sure you are on the live view page
2. This is the area to display your live view and you can double click the image to have a full
screen of the selected image.
3. The connected cameras are listed here
4. Use the icons to switch to different viewing modes
5. Use the PTZ panels to control a PTZ camera
6. Event logs and overall statuses are shown here
A
A
B
B
C
C
D
D
E
F
E
F
Live View Window Overview

7. 7
1. Drag and drop a camera from the camera list to the live view area
2. Click the image you would like to zoom in the live view area.
3. Right click on the selected image to see the options and select Digital Zoom
4. You will see a separate window with a control box on the lower right corner
5. You can use the mouse scroll over the control box to zoom in and out.
6. You can use the mouse to move the control box to see different zoomed areas
B
C
A
D
B
C
A
C
Live View – Digital Zoom
D

8. 8
1. Click the fisheye icon and you will see the fisheye view in the live view area.
2. You can change the viewing mode to panorama, split or original by selecting the dewarp buttons
A
A
Live View – Use a Fisheye Camera

9. 9
Drag and drop a PTZ camera from the camera list to the live view area and click to
select the PTZ image to control
1. Directional Pad for Pan and Tilt:
Click the right or left arrow to pan the camera. Click the up or down arrow to tilt the camera.
2. Functional Buttons:
: Go to the home position. Preset: Switch to the presets.
Auto Pan: Start or stop pan between the mechanical stops. Patrol: Survey a large area.
3. Zoom and Focus:
Zoom: Press the +/– button to zoom in/out by 1 step.
Focus: Press the +/– button to increase/decrease focus by 1 step.
A
C
B
D
C
D
Live View – Control a PTZ Camera
B
B
A

10. 10
In this section, you will learn:
 Instant Playback from Live View
 Playback by Date
 Playback by Event
 How to Export the Video Clips
Playback Operations

11. 11
1. Make sure you are on the live view page
2. Right click on the selected camera image to see the options and select Instant Playback,
and then select [Time Length] (ex: 20 minutes)
3. A floating window will open with the desired playback
A
A
B C
B
C
Playback – Instant Playback from Live View

12. 12
1. Make sure you are on the playback page
2. Select a date, time and click “Set”
3. Select a camera you would like to watch the playback. Drag and drop it to the live view area.
4. You can use the time bar and the functional buttons to play the recorded videos.
5. You can have more playback channels (4, 9, 16 and fisheye playbacks) by clicking the buttons
on the top
B
A
B
C
C
D
E
F
D E
F
A
Playback – By Date

13. 13
1. Make sure you are on the playback page and click the event search button
2. Select a date, time and click “Set” and then click to select a camera from the camera list
3. Select a Label / Event Type and click “Search”
4. Video clips of the search result will appear here Double click the video to play.
5. The selected video will be played here
6. See the written summary of the video being played here
B
C
E
D
F
G
A
B C
D
E
F
G
A
Playback – By Event

14. 14
When you are playing back the video, you can also export the video clip.
1. Make sure you have inserted a USB drive into NVR5000 before exporting.
2. On the time bar, click the to set the cue-in (starting) and to set the cue-out (ending)
points of the video you would like to export.
3. Click the save icon and the video clip will be saved to the USB drive.
Playback - Export a Video Clip

15. 15
In this section, you will learn:
 How to Create a New User Account
 How to Set up Privileges for Different Accounts
 How to Backup the Video Clips
Key Configurations

16. 16
1. Click the setup icon on the upper left corner to bring out the VMS Setup Console.
2. Click to select the item Account from the left panel
3. Double click the option Account to edit accounts
4. Click “Add” to create a new account
5. Input the required information for a new account creation
A
A
B
B
C
C
D
D
Key Configuration – Create a New User Account

17. 17
1. Click to select the item Account from the left panel
2. Double click the option Authority to edit
3. Select a User Group that you would like to manage their authorities
4. Select the authorized activities from the list for the user group
A
B
C
D
A
B
C
D
Key Configuration – Set up Privileges

18. 18
1. Make sure you have inserted a USB drive into NVR5000.
2. Click to select the item Maintenance from the left panel
3. Double click the option System Backup
4. Select a time and tick to select the cameras that you would like to backup and click “Set”
5. Click “Start” to start backup and the video clip will be saved to the USB drive.
6. The backup speed can be adjusted (Please note: Full speed will be heavy for disk loading.
You can select a lower speed to reduce the loading, but it will take longer to backup.)
A
B
A
B
C
C
D
D
E
E
Key Configuration – Backup Video Clips
E

19. 19
In this section, you will learn:
● How to Check the Event Logs and the Status
● How to Upgrade Firmware
● How to Add More Channels
● How to Run the Built-in TeamViewer
Maintenance

20. 20
You can check the event logs whenever needed to ensure an error-free system.
1. Event Logs
The event log will be displayed on the lower left corner of the live view page.
2. Event Log Details
• Click the “Details” button to see the detailed log.
• Click the “Alarm” button to see the event-triggered videos.
A
A
B
B
C
Maintenance – Check Event Logs
C

21. 21
You can check the status whenever needed to ensure an error-free system. In the normal condition,
all lights are green. If you see any different color, please refer to the user manual for further details.
1. Status
The status will be displayed on the lower left corner of the live view page.
2. Status Check
• Click the System, Video, Storage or Network to see the status
• For example, click Storage and a HDD table will show which HDD is down by the red light
indicator, if there is any
A
B
C
A
B
C
Maintenance – Check Status

22. 22
1. Make sure you have inserted a USB drive with the upgrade file into NVR5000.
2. Click to select the item Maintenance from the left panel
3. Double click the option Upgrade and the system will detect the upgrade file automatically.
5. If the result shows nothing found, click “Rescan”
6. If found, click “Shutdown and Upgrade” and the system will shutdown and start upgrading.
It will restart once the upgrade completes.
A
A
B
C
D
B
C
D
Maintenance – Upgrade Firmware

23. 23
You can add more channels by purchasing more licenses from Surveon. Contact Surveon for
more details. After receiving the license, you can add more channels to NVR5000.
1. Make sure you have inserted a USB drive into NVR5000.
2. Click to select the item Maintenance from the left panel
3. Double click the option License and click “Browse” to select a file path you would like
to save the file to and then click “Extract “ to export the hardware information to the
inserted USB drive.
A
B
A
B
C
D
C
D
Maintenance – Add More Channels (1)

24. 24
4. Go to Surveon add-on license page on your PC.
• Input the newly purchased license serial number on the website.
• Insert the USB drive with the extracted NVR5000 information into your PC and follow the
instructions to upload the extracted information to the website.
• Download the License Activation File from the website to the same USB drive.
5. Insert the USB drive with the add-on license information into NVR5000 to import the license.
• Go back to the License page and click “Add“ to add more channels to NVR5000.
• Restart NVR5000 to activate the newly added channels.
E
Maintenance – Add More Channels (2)
FB
E FB

25. 25
You can run the built-in TeamViewer for your administrator or system integrator to access your
NVR5000 for remote assistance.
1. Click to select the item Maintenance from the left panel
2. Double click the option Remote Assistance to open the TeamViewer. Make sure your internet
connection is working fine.
3. After the status light turns to green, you will find your Teamviewer ID and password You can
send such information to your administrator or system integrator for remote assistance.
4. If you need more information on TeamViewer, go to http://www.teamviewer.com/
A
A
B
D
C
Maintenance – Run the TeamViewer
C
D
B

26. 26
You have learned the following operations of NVR5000:
● Live View Operations
● Playback Operations
● Key Configurations
● Maintenance
which can help you run the NVR5000 daily operations. For more
details, please refer to the NVR5000 user manual.
Click to read the user manual.
To Sum Up

27. 27
In this section, you will learn:
● Where to Find More Useful Materials
● Where to Watch More Demo Videos
Appendix

28. 28
Appendix - Useful Materials
Go to Surveon’s website: www.surveon.com
You will find the Support section on the upper right corner.
From there you can find demo videos, application notes, the latest firmware, resources,
supported hardware lists and many more.

29. Demo Video Topic
NVR5000 Installation
NVR5000 Wizard
NVR5000 Basic Live View
NVR5000 Advanced Live View
NVR5000 Access from Remote Client
NVR5000 Playback
29
Click the following icons for demo videos to learn more about the NVR5000 operations.
Appendix – NVR5000 Demo Videos (1)

30. Demo Video Topic
NVR3000/5000 Built-in VI
NVR5000 Alarm Rule Management
NVR3000/5000 Recording Policy
NVR5000 Easy Maintenance - Controller
NVR5000 Easy Maintenance - Power Module
30
Click the following icons for demo videos to learn more about the NVR5000 operations.
Appendix – NVR5000 Demo Videos (2)
Click to watch more demo videos.

31. 31
Surveon Official Website
www.surveon.com
Technical Support
support@surveon.com
Sales Contact
sales@surveon.com
Contact Surveon