The document provides an overview and timeline of the 2010 Census process. It discusses that the Census is currently in the Non-Response Follow Up phase, where Census workers visit households that did not return their questionnaire to conduct interviews. It outlines that this phase runs from May 1 to July 10, 2010. It also notes that local Census offices will close between September and October 2010, and that most detailed Census data will be released to communities by March 2011.

2. Agenda Where are we now? Non-Response Follow-Up (NRFU) What to look for and share now? When is the census over? What is next?

3. Where are we now? We are ½ way done with the Census The voluntary mail participation phase is over and provides the starting line for our operations We have recruited thousands of partners and tens of thousands of applicants for jobs We have hired for our field operations which will continue through September Our peak operation starts in May - NRFU

4. Nonresponse Followup ( May 1, 2010 to July 10, 2010) We identify the housing units on our list for which we do not have a questionnaire. These addresses are the “universe” for the Non-response Follow-up (NRFU) Operation. Census workers (enumerators) then visit every address, for which no response was received, and conduct interviews using a paper questionnaire. At each address, the Census worker determines the Census Day status (April 1, 2010) of the unit (occupied, vacant, or delete) and completes the questionnaire with the appropriate information. We will complete the operation and have a questionnaire from every household as required by law. 100% response rate.

5. What does the Census worker do? Census workers are trained to go into the communities, knocking on those doors who have not returned the questionnaire. They are trained to reach out to the household six times and to leave note cards whenever they visit. The note cards inform the resident that a census worker will return to that home. The card has a number to call to set up an appointment. If after seven attempts, we cannot find the person or the household still refuses, the worker will attempt to get the information from a knowledgeable source (i.e. the neighbor.)

6. COOPERATE WITH THE CENSUS WORKER BE ALERT FOR SCAMS (next slide) ENCOURAGE OTHERS to cooperate IF THEY FEEL THEY WERE NOT COUNTED CALL TQA (Telephone Questionnaire Assistance) QUESTIONNAIRES ARE TAKEN OVER THE PHONE IN VARIOUS LANGUAGES English 1-866-872-6868 Chinese: 1-866-935-2010 Korean: 1-866-955-2010 Russian: 1-866-965-2010 Spanish: 1-866-928-2010 Vietnamese: 1-866-945-2010 What should households do?

7. Census workers will come to the door and will carry badges identifying them as Census Bureau employees Census workers will NEVER ask for social security numbers, bank account information, immigration status, donations, credit card numbers or fees. Census workers will not ask to come in and may do the interview on the doorstep. Most Census workers will have the distinctive black canvass bag with our logo. Census workers will provide (upon request) a phone number to call to verify their identity. Everyone may call 1-800-563-6499 to verify a census worker’s identity. Anyone who suspects a scam should call the police. How do I know it is a Real Census taker?

8. When is the Census Over? Recruiting & Hiring Recruiting is very limited right now (866-861-2010). Hiring is taking place right now through the end of May (very limited thereafter) Knocking on doors This is the major operation from now until mid July. Quality assurance and verification operations will continue sporadically through October. Local Census Offices They will all be closed between September and October. Data Data goes to the President on December 31. More detailed information will be delivered to our communities immodestly thereafter and most of the data will be released by March 2011. Census Bureau The Bureau continues to do data collection year round every year for a variety of surveys such as the American Community Survey and produces yearly data products for all communities.

9. What is next? Help us get the message of cooperation out. Pat yourself on the back for the excellent response rates we achieved in a time of declining participation. Get involved with data – www.census.gov Take advantage and use the invaluable data available on our website!