This document discusses NRB's approach to hosting and managing SAP solutions using private and public cloud infrastructure. It addresses challenges customers face related to security, managing technology changes, costs, continuity, and obtaining advice. NRB aims to provide a state-of-the-art hosted environment for SAP solutions along with SAP-certified consultants. Services include hosting SAP solutions, management, support, and consulting. NRB's approach involves using a private cloud with connections to public cloud providers for flexibility. It also discusses options for hosting SAP HANA, including using an appliance or a tailored datacenter integration approach with virtualization.

1. SAP HANA
Hosting & Cloud solutions

2. 2
SAP Hosting & NRB’s approach
About Cloud & SAP
SAP HANA Appliance

3. 3
THE BUSINESS CONTEXT

4. 4
Target customers challenges:
• Securing critical data. It’s currently a hot topic.
Lot of problems about cracking enterprise data appeared (NSA, etc..). It’s a
concern for customers.
Security
• Understand and manage SAP technology evolutions (HANA, S4/HANA,
Cloud,…) becomes really difficult for non-specialized enteprises because of
its complexity and impact
Technology (1)
• Manage ICT costs. While still being under pressure, enterprise need to re-
invest in their ICT after years of crisis, where implementations, upgrade
projects were postponed
Costs
• Ensure continuity of business critical applications is key. This requires
sturdy infrastructure customers not always want to invest inContinuity
• Technology becomes more and more complex and specialized. Customers
need to surround themselves with consultants having the right knowledgeAdvice
(1) http://www.nrb.be/en/blog/rethinking-business

5. 5
The business opportunity
• Thanks to NRB’s SAP certified
hosting infrastructure capacities
and its public cloud extensions
Outsourcing of non-
core business
processes….
• Thanks to NRB’s SAP
PCOE certification and a
Professional and skilled
consultants pool
…And get right
people to get adviced
A State-of-the art, local and
secured infrastructure (data
stay in Belgium !) to host
customers SAP Solutions..
… with senior SAP
consultants taking care
proactively of systems and
helping customers to
tackle SAP
implementations

6. 6
OUR APPROACH

7. Our solution definition
Hosting and managing
SAP Solutions
(PaaS for SAP + Cloud Services)
Based on
state-of-the-art, secured, performant, geo-
resilient data centers residing in Belgium
& connections to Cloud providers
By
NRB MO and its full-service-covering teams
(DC, Network, SAN, OpenTech, Windows, DB,
etc…) in close collaboration with
NRB SAP BC Team
Delivering SAP BC consultancy services in the
area of implementation and transformation
projects, education, audits.
Based on
SAP Methodology for all implementation,
transformation projects
By
SAP certified consultants
with proven experience
(eg. OS/DB migrations)
NRB is SAP Hosting Partner & certified
for SAP HANA Operations services
= Quality of Hosting
NRB is SAP PCoE Certified
(Partner Center of Expertise)
= Quality of Support

8. 8
… and what we do

9. 9
About Cloud & SAP

10. 10
On-premise
Pro’s:
• Own management &
control
• Customization
• Risk reduction (shop floor
connection)
Con’s:
• Technology evolution &
knowledge
• Scalability
• Agility
• Capex investments
• 24/7 management
Private Cloud
Pro’s:
• Safe (and NRB = local SAP
hosting partner certified)
• Performant
• Full control
Con’s:
• Provisioning less flexible
(compared to Puclic Cloud)
• Pricing mode
Public Cloud
Pro’s:
• Provisioning flexibility (+SAP
CAL)
• Service on-demand
• Scalability/agility
• Coverage over the world
Con’s:
• Commitment on performance
• Less control on architecture
• Data location can be security
sensitive
• Integration with local IT
Let’s take the pro’s of solutions
by extending customer private
cloud to public cloud:
Private: for performance and
sensitive data dependent
systems
Public: and its flexibility for
test, demo, training,… SAP
systems
Local on-site: for specific
needs
Why choosing a roadmap towards hybrid cloud for SAP services ?

11. 11
Private Cloud Hybrid Cloud
On Premise
Our preferred solutions:

12. 12
Our SAP Managment services are based on a
Mutualized support infrastructure for customers
over Private & Public cloud:
- SAP Solution Manager
- Saprouter to Sap Support (Walldörf)
- Saprouter for other connections
- SAP Webdispatcher
- Integration with NRB’s global support system
=
1 entry point for SAP in private cloud or in public
cloud

13. 1313
SAP Monitoring

14. 14
Our Services catalog
Maintenance and
Support
• Daily management
• Administration
• Incident mngt
• Problem mngt
• Helpdesk/ 2nd -3rd level
support
• Refreshes/client
copies/deletes,..
Release Management
• Kernel updates
• Database patching and
upgrade
• OSS notes
• SAP SPS
Additional Services
• Audit
• Training
• Installations
• Release upgrade (+EhP)
• OS/DB migration
• Project mngt
• Roll-out services
• Consulting
• …
SAP Licensing
• Ordering
• Support
A la carte…
Key-userservicedesk
DC1 NRB DC2 NRB Local site DC
Azure / AWS
WAN connectivity
Network Network
Storage & data protection
Compute & virtualization
OS Management
Governance
Public
cloud
Private cloud

15. 15
SAP HANA appliance

16. 1616
Today: 1 leading hosting model: the « All-in-one »
SAP HANA appliance delivery
Certified Hardware from different HW-providers
Combination of storage, network, server & OS tested
Pre-configured
Pre-installed
Integration in DC’s
Flexibility (sizing, IT Processes,…)
Only for SAP HANA
… Pricing

17. 1717
An alternative: TDI – Tailed Datacenter Integration
SAP HANA server - TDI
Use your certified storage of choice
Use preferred network components
More processor types choice
Integration with your IT Management processes
SAP prerequisites to be fulfilled (not a certification)
Only HW is delivered (installation still to be done –
Certification required)
Individual support mode

18. 1818
Our solution to come: mutualized SAP HANA platform based on TDI & virtualization
Validation of model with IBM Power8
Mutualization for different customers thanks to
Virtualization
SAP HANA and non-SAP workload
Integration within NRB’s DC’s
Base for pay-per-use model
=> Pricing, performance, stability, scalability,…

19. 1919
Our solution to come: mutualized SAP HANA platform based on TDI & virtualization

20. 2020
Our solution to come: mutualized SAP HANA platform based on TDI & virtualization
Why IBM Power 8 ?
Virtualization built-in (LPAR) vs. Intel & virtualization on top (eg: VMWare, etc…)
-impact on performance
-hard limitations on memory usage
IBM Power 8 robustness on Processors, Memory & Cache leading to performance, power,
flexibility & scalability
The base for a SAP HANA TDI cloud based solution… to be validated

21. 21
Q&A

22. 22
Further info…
Johan Francken
Cloud Applications Management
+32 496 915 345
johan.francken@nrb.be

23. WANT TO LEARN MORE?
WWW.NRB.BE
@daringtocommIT daringtocommIT NRB

24. SAP HANA References

25. References