2. Company Overview 2010
Welcome to the np group.
Our business is people.
We are an award-winning top 100* provider of
Overview 2 search & contract resource solutions within the
technology, communications & education sectors.
The np group is market leader for the delivery of
How we work 4
specialist ICT skills through the unique ‘campaign
delivery’ model & has a proven track record of
successful international campaigns across EMEA,
Methodology 6
North America, Latin America & Asia Pacific for
world-class organisations including Logica, Cisco
Information Security 9 & Deloitte.
Networking Telecoms This is an overview of the services we offer and
10
& Unified Communications how we go about delivering them. If you would like
to know more please don’t hesitate to get in touch
Windows 11 with us.
& Distributed Computing
Enterprise Apps & 12
Software Development
I.T. Management & 13
Business Consulting
Green Technology 14
Clients 15
Get in touch 16
1
3. Overview
People often ask why
np group consistently
outperform average
market growth. What
makes us different?
We believe that it is a formula Adding Value to Relationships
which marries 5 key factors Since 2000 np group has developed a high-value
campaign-based international sales engagement
in a model which is applied model that has successfully delivered successive
throughout the group: campaigns across Europe, North America, the
Middle East, Asia and Australia. This capacity
People First to deliver rests on an ability to foster good
np group markets itself on the basis that its clients relationships with clients, relationships which
cannot be the best without the best people. It enable np group to add value as trusted advisors
therefore aims to employ those people in every from the initial briefing onwards.
sector in which it operates, and thus seeks out
individuals who demonstrate knowledge of specific Proactive Identification of Candidates
niches as well as creativity, determination, vision Candidates with in-demand skills can be
and entrepreneurial flair. extremely difficult to source. Yet np group utilises
its knowledge of niche markets to pro-actively
Results-Driven identify candidates using targeted headhunting
Although np group operates in diverse markets, it and networking. This approach is employed
fosters and promotes a high-energy consultative throughout the group for all assignments, whatever
culture throughout the firm. Teamwork and high the skills required, for both contract and permanent
achievement are encouraged, rewarded and vacancies.
celebrated at every level. Importantly the group
has no bureaucratic middle-management to draw Focusing on Candidate-Driven Markets
salaries without contributing revenue, which np group sources and supplies the highest quality
enables it to operate a remuneration structure that talent in candidate-short markets, employing
attracts the best consultants available. a model that has proven to be robust and
transferable to any geographical, commercial or
industrial sector. This is further enhanced with
our off-shore data mining capabilities, enabling a
significant time saving in long-list preparation and
resulting in faster time-to-hire efficiency.
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4. Overview
Candidates
np group has been finding professionals for
permanent and contract opportunities for 12 years,
and in the case of a large proportion of our staff,
somewhat longer. At the centre of what we do, we
recognise the nature of the engagement between
66%
Interview to offer ratio*
consultant and candidate, and what makes for the
most productive and long term relationship.
As a business we are consultative, we aim to fully
understand your circumstances and experience
with a view to advising you based on our
experience.
We specialise in the following markets:
• Networking Telecoms & Unified Communications
• Windows & Distributed Computing
• Information Security
• Enterprise Applications & Software Development
• IT Management & Business Consulting
• Green Technology
NP delivers industry leading efficiency
Within these markets we are extremely well for clients achieving an average 66%
networked and have long-term relationships with interview to offer ratio*, an 80% submittal
to interview ratio and 71% offer to
our clients and contacts, this translates to us being
acceptance ratio.
able to provide access to prime opportunities in an
*Analysis from the past two years of client campaigns
increasingly global industry.
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5. How We Work
Our vision is to “be the leading
global provider of specialist
technology resource via
the differentiated campaign
methodology.”
How we pursue this vision is Teamwork culture
influenced by a set of core Cultivate an environment where people from
diverse cultures and backgrounds can achieve their
values. These are the standards potential with equal access to all opportunities. At
that guide how we service our all times, work in the best interests of the company,
customers, the ideals that form celebrate successes and learn from failures to
ensure the best possible group performance.
how we work together and
4
reflect our corporate ambitions.
Every day we set out to achieve
these goals in all our actions:
Client Best Practice
Build trust and loyalty with every client & Quarters
every candidate by understanding their goals in advance
and ambitions and by developing long-term
relationships. Maintain the highest standards
of professional ethics in all aspects of work, be
honest, honourable and open at all times.
Respect for the individual
Treat everyone, regardless of position or We plan carefully with
circumstance, with dignity, honour and respect.
Take time to focus on the individual, listen to their our client’s to structure
concerns, regard their point of view, explain issues
and answer questions.
business critical hiring
programs for many
quarters in advance.
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6. How We Work
54
Campaign Resourcing
np group is practised in the successful delivery
of bespoke search campaigns, and owes its
success to a methodology that is tailored to suit
any challenge, whether it be the hire of a single
executive level candidate or an entire team of
people with rare and in-demand skills.
A key element of the campaign methodology lies major campaigns
in np’ s organisational structure. Each project is
delivered across Europe,
led by an experienced campaign director, who
is responsible for creating a suitably qualified Middle East, Africa, the
project team consisting of a core of campaign United States and Asia
executives and subject matter experts drawn from
within np’s divisional specialisms. The campaign
over the past 18 months.
team are experienced and thoroughly trained
search consultants who own the responsibility for Professional Services & Virtual Bench
candidate identification, acquisition and delivery.
Each project is different but the structure follows Due to the sophisticated nature of an evolving client
the same process, from the initial consultation and market, np group has seen a development in regard
production of statement of works (SOW), through to to how resource services are wrapped and supplied
the management of the campaign day/s and offer today. We have experienced a greater demand for
management process. our business to synchronise and reflect our clients
service provision and buying habits, necessitating
Market intelligence, speed to hire and geographical the need for us to develop a detailed understanding
reach remain primary business drivers for many of of client strategies and resource models in order
np group’s clients, allowing them to realise their that we are able to adopt an innovative approach to
corporate visions, whether they involve international their real needs.
expansion into new territories, rapid growth in
new or existing vertical markets, the development np group’s Professional Services model is targeted
of competencies and expertise in new or existing to provide an alternative solution for businesses
technologies, or the sourcing of key senior wishing to engage strategic, functional or technical
executives who can direct the next stages of their consulting whilst still retaining risk, responsibility
corporate development. np group are able to meet and project ownership. This can be considered as
these demands utilising a further key element to ‘lite consulting’, providing a cost effective way to
the campaign methodology, an offshore datamining engage resource on a pre-defined and fixed work-
and research capability, providing a proven and vital package basis, that does not require the stand-on-
extra dimension to the initial stages of candidate the-shoulders learning and associated high end
identification that affords np group customers consulting costs of the large integrated consulting
the opportunity to work with one supplier across organisations, boutiques, ITO’s or advisory
international boundaries and time-zones in a way practices.
that is scalable, has integrity, and compliments their
own internal processes in respect of selection and np group’s Virtual Bench model is designed to
induction. provide those organisations who run utilisation and
bench models a way in which they can regularly
engage known subject matter expertise, on a pre-
agreed and fixed rate basis, complimenting and
enhancing their own staff capability.
5
7. Methodology
Professional Services & Virtual Bench (Continued)
72%
The Virtual Bench in operation today mitigates all
of the traditional concerns of engaging contract
resource, and has allowed np group’s clients to
quickly ramp up to support client opportunity,
explore new market regions, ensure an effective
continuation of service delivery, keep core talent
focused on business critical activity, reduce the
cost of employment at peak points of demand and
enable the creation of revenue through developing
new international service lines.
Each Virtual Bench solution is particular to the client
and their needs, np group utilises the very same of our work is on
campaign methodology to staff the bench skill- a retained, campaign
pools effectively and works in conjunction with the
client to architect the optimum service model. or RPO basis.
Retained Executive Search
Under retained recruitment conditions, np group find ideal candidates, who are then subjected to a
acts as a fully ‘outsourced’ recruitment arm of a comprehensive screening and interview process.
client’ s organisation and conducts a recruitment Once a short list is determined, np group will
process on the client’ s behalf. The recruitment work closely with the client to arrange interviews,
process is tailored to meet the client’s specific undertake reference checks - providing certain
needs, through detailed consultation and constant anonymity to the search assignment, along with
communication with the client. the tertiary benefit of protecting the client’ s most
precious asset of time.
Every retained assignment that np group
undertakes is supported with a detailed written The standard fee structure commensurate with a
proposal, which we refer to as a Statement of retained assignment results with the client paying
Works (SOW). This outlines the scope of work one-third of the fee at commencement of the
agreed in the consultation, fee structure and assignment; one-third upon delivery of a short list;
responsibility of both parties to each other for the and the balance upon successful placement of the
duration of the assignment. In such engagements ideal candidate – which is generally known as a
np group is held accountable for the recruitment performance based retainer. In this way the client
process by the client, with regular update and is paying for a ‘service’ in recognition of the time
feedback sessions built in to ensure collaboration and materials that are expended in conducting the
and a successful outcome. assignment.
On appointment, a senior account manager is For high level positions or business critical hires
designated to the client for the duration of the this is recognised as the most efficient way to
assignment, which is supported by escalation to secure talent, as recruitment agencies engaged on
senior np group management being made available a non-exclusive contingent basis generally do not
to the client. The recruitment process that we use apportion the necessary resources and energy to
is rigorous and a detailed search is conducted to the assignment.
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8. Methodolgy
Contingency Recruitment
np group recognises that not all appointments are From a flexible resource perspective, np group
strategic in nature. Whether its clients require full recognise the need for quality, reliability, speed
time employees, contractors or interim executives of supply, in-country compliancy and ease of
to meet the challenges of achieving specific tactical engagement; we invest a significant amount of
objectives within fixed time periods then we can time populating in-demand skill pools across the
help. range of regions we supply, and endeavour to only
use contractors known to us and/or who have an
We are fortunate to be able to call upon a vast excellent reputation, one established over time with
network of associates that have proven expertise top-class clients, backed up with demonstrable
within every conceivable vertical market and referencing.
technology sector.
Our resourcing methodology can be easily adjusted
to suit the contingency style of recruitment,
utilising our network, a range of technologies and
online resources in order to secure key individual
executives or technologists, or for the recruitment
of entire project delivery teams.
7
10. Practices
Information Security
IT Security has gone through some significant The group’s continued development of this
changes over the past few years. From an initial specialist division is testament to its dedication and
educational programme, through to the global focus in this critical area of resource management
acceptance of the importance of securing one’s and our success can be attributed to the fact that
information. A company’s information is now its highly experienced consultants are experienced
seen as one of the most valuable assets and as security professionals recruited from the industry,
the business environment further embraces the known in market, genuinely understand client
Internet, especially with the current focus on requirements and speak the same language.
Cloud Computing, so the need for reliable security Accordingly, they perennially ensure the timely
increases. delivery of top quality candidates who are
meticulously pre-screened to ensure suitability.
Moreover, the IT Security market terminology np group’s unique campaign methodology has
has shifted from that of ‘Security’, to a focus enabled global organisations to effectively and
on Information Security and Risk Management. efficiently grow their own Security capabilities
This has been largely due to the introduction of to deliver projects on time, achieve regulatory
regulations such as PCI DSS, Sarbanes Oxley, compliance, maintain good business practice and
the Prudential Source Book (PSB) and changes in ensure brand protection.
Corporate Governance. Risk Management, and
we must include all areas of risk – financial, legal, Strong commercial acumen, a proven track record,
technology, security, compliance etc, is clearly a industry market awareness and strategic client
specialist area that requires specialist skills and management has enabled np group to become one
support. np group has spent the last 12 years of the most respected recruitment agencies in a
building market knowledge to best support our highly competitive candidate driven market.
clients in the field of Information Security and Risk np group’s specialist information security division
Management. focuses purely on security and risk, providing
professional staff with industry-recognised
qualifications and accreditations.
9
11. Practices
Networking Telecoms
& Unified Communications
np group is a Cisco global PSS advanced services architect, design and implement solutions.
partner organisation. During the last 11 years np np group’s UC division works on an international
group has delivered leading-edge networking basis with vendors, channel partners (systems
technology expertise including MPLS, QoS, VoIP, integrators, professional services and
IPT, IMS and IPTV. Our knowledge of the Cisco consultancies), end-users (telecoms and internet
Market has enabled us to partner with clients service providers), and enterprise end-users.
39
who are expanding their organisations globally,
delivering CCNA, CCNP, CCDP, CCVP and CCIE
networking consultants in all regions.
Within np group’s networking division, OSS team
works with many OSS consultancies and resellers
to strengthen their delivery capabilities. This
enables go-to-market strategies and strong vendor
partnerships. np group has placed consultants
growth
whose niche skills are within EMC SMARTS,
Infovista, Micromuse, Netcool, Quallaby Proviso
and Concord Arena.
So far, unified communications infrastructure has February 9th 2010
made a limited impact in the enterprise, however,
Cisco forecast a 39-fold increase from 2009 to
global spend is forecast to rise to approximately
2014 in global data traffic, or a compound annual
$1 billion by 2013. This growth will be fuelled by
growth rate (CAGR) of 108%. Two major global
a number of factors as organisations continue to
trends are driving this increase – the proliferation
streamline and create competitive edge, but will be
of mobile-ready devices and widespread mobile
underpinned by the skilled people that conceive,
video content consumption.
10
12. Practices
Windows &
Distributed Computing
Virtualisation, storage, datacentre consolidation np group’s Windows & Distributed Computing
and the advent of the ‘cloud’ have had a significant division works within the vendor, consulting,
impact on the Windows & Distributed Computing integration and end user communities, focussing
market. on the provision of functional and technical subject
matter experts spanning all levels of competence.
Virtualisation has transformed how IT is managed, We are well placed to be able to deliver support
what is bought, how it is deployed, how based resource from 1st line through to escalated
companies plan and how they are charged. As a expertise, as well as climbing up the value chain to
result, virtualisation has created a new wave of the solution architects and programme managers
competition amongst infrastructure vendors that of truly global projects.
28%
has resulted in considerable market disruption
and consolidation – and more is set to come.
Although the easy server consolidations have
in the main been done, it is as a stalking horse
for Cloud Computing that Virtualisation is now
fuelling growth, with Platform as a Service and
Infrastructure as a Service in the public and private
cloud computing models.
The value of Cloud computing services is forecast
to grow 28% CAGR over the next 4 years from
$56bn 2009 to $150bn 2013 (Gartner study Jan
CAGR
1st, 2010). More importantly, spending on cloud
computing will accelerate throughout the forecast
period, capturing 25% of IT spending growth in
2012 and nearly a third of growth the following
year. Datacentre consolidation continues to be
a popular strategy showing powerful economic
characteristics. Major organisations are reaping the
benefits of consolidation, as can be best outlined in
the following two examples; Gartner study published Jan 1st, 2010 forecasts
the value of Cloud computing services will see
Hewlett Packard cutting its 85 global datacentres 28% compound annual growth rate (CAGR)
down to 6, 3 of which are mirrored disaster over a 4 year period from $46.41 billion in
recovery sites. HP expects to save the company 2008 to $150.1 billion in 2013.
$1 billion annually with this move.
IBM consolidating 3,900 servers into 30 virtualised
mainframes running under Linux. The company
anticipates an 80% reduction in energy usage
whilst significantly shrinking its current 8 million
square feet of datacentre space.
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13. Practices
Enterprise Apps &
Software Development
In today’s corporate environment, enterprise Front and back office solutions are covered in
applications are complex, scalable, distributed, disciplines such as online shopping and online
component-based, and mission-critical. They payment processing, billing systems, security,
may be deployed on a variety of platforms across content management, CRM, ERP, Business
corporate networks, intranets, or the Internet. They Intelligence, HR Management, Manufacturing and
are data-centric, user-friendly, and must meet Enterprise Application Integration; programming
stringent requirements for security, administration, languages include Java, C, C++, C#, Perl,
and maintenance. In short, they are highly complex JavaScript, Visual Basic .NET, PHP, Ajax ,Python
systems, with thousands of competing vendors. and Ruby
14.8%
Designing and developing such enterprise
applications means satisfying hundreds or
thousands of separate requirements. What’s more,
growth
every development decision you make to satisfy
each requirement affects many other requirements,
often in ways that are difficult to understand or
predict – and the failure to meet any of these
requirements can mean the failure of the entire
project!
np group’s Enterprise Application & Software
Development Division works within the vendor,
consulting, integration and end user communities,
focussing on the provision of functional and
technical subject matter experts spanning the full Celent report published in Jan 2010 forecasts
development lifecycle. 14.8% growth in 2010 on external software
spending by financial services institutions
in the Asia-Pacific region.
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14. Practices
I.T. Management &
Business Consulting
The need for full automation, organised workflows, For recruiting needs a level under the CIO, we have
need of expert opinion, business expansion, experts with deep experience in infrastructure,
market uncertainty, process improvements, applications/software development, enterprise
business transformation, government regulations, systems, project management, sourcing, and
and increasing complexities of businesses have architecture and information security.
contributed to the need of IT management and
US$ 393.5
consulting. The need to align IT with business
objectives, assistance on critical IT related tools,
regulatory requirements, and the new technologies
billion
such as cloud computing and SOA are lending to
the ever increasing importance and influence of IT
at Board level, which is also providing an impetus
to the Global IT Consulting Services market.
np group’s strength in recruiting top-performing
senior technology and operations executives is a
part of our heritage. For 12 years, np group has
helped organisations build world-class leadership Celent report published Jan 2010 forecasts CAGR
teams by leveraging our network of leading in global FS IT spending of 4.9% 2010-12, in
technology executives. Our Business Consulting comparison to global decline of -2.5% in 2009.
& IT Management division structure allows us to Asia Pac will be the fastest growth of all regions
continually focus on and track talent in all industry at 6.2% CAGR 2010-12. Celent expects global
sectors, where we draw upon our team members spending by financial services institutions on IT
functional specialty areas. products and services to grow to US$393.5 billion
by 2012.
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15. Practices
Green technologies
Virtualisation, storage, datacentre consolidation
Corporate IT organisations are feeling increasing
pressure, and finding growing opportunities, to
improve their sustainability practices. Driven
by a combination of cost savings imperatives,
corporate green initiatives, and technology refresh
opportunities, enterprise IT businesses are going
green, and looking for help to do so. IT services
group clients
providers are responding by building capabilities,
forming alliances, and positioning their resources
to capture mindshare and market share of user
companies putting green IT initiatives in place.
and counting...
This market can be referred to as green IT services,
and defined as consulting services that help including may
global leading
enterprise IT organisations reduce their companies’
environmental impact by assessing, planning, and
implementing initiatives that make the procurement,
operation, and disposal of IT assets more
environmentally responsible.
organisations.
np group’s Green Technology division focuses
on the provision of resources that span the
assessment to implementation lifecycle within the
consulting, integration and end user communities,
focussing on the provision of functional and
technical subject matter experts.
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16. Clients
Awards & Accreditations
Skills For Growth Recruitment and Employment Confederation
Apprenticeships Award Winner 2010
Fro more information please visit our website:
www.groupnp.com
15
17. Get In Touch
Contact Us
Please come and say hello or give us a call and
we can discuss your needs and how we can help np London
you with all your recruitment drives and such.
350 Euston Road,
For more information please visit our website: Ground Floor, Regents Place,
www.groupnp.com London NW1 3AX
Tel: +44 (0)20 7953 0000
Fax: +44 (0)20 7953 0001
Email: info@groupnp.com
np Vietnam np Singapore
Floor 11, TMA Tower, 1 Fullerton Road #02-01
Quang Trung Software City, One Fullerton,
Tan Chanh Hiep Ward, District 12, HCMC Singapore 049213
Tel: +848 3823 3152 Tel: +65 6408 3800
Fax: +848 3823 6288 Fax: +65 6408 3801
Email: vn@groupnp.com Email: ss@groupnp.com
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