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PHONE
CALLS
Warm up: What are they doing ?
They are talking on
the phone
Answer these questions:
1. Are there any times when you don’t pick
up the phone when it rings ?
2. Have you had problems getting through
to someone on the phone recently ?
3. Are there any reasons why you hang up
the phone in the middle of a call ?
Activity : Watch the video and
write down phrases
related to phone call
Key :
hello -Hi - sorry – I have the wrong
–
How can I help you? – can I speak to…
She’s not at the desk now-
Can I leave a message please?-
I will cal back latter-
I’m sorry I can’t take a call for the
it’s …again - Thanks - hold
1/Reading :
Task 1: The phrases below are common in
telephone conversation, who do you think say the
phrase ?
Write C for caller , B for receiver and B for both
1. It’s Tim calling
2. Who’s calling
3. This is Diane
4. Can I speak to Maria, please?
5. Hold on a minute. Let me check
6. Is John there, please?
7. Call back later. OK?
8. Can I leave a message?
9. Speaking
10. Just a sec. I ‘ll get him
11. Who is this?
Read the sentences about phone calls. Match the
meanings to the phrasal verbs in bold.
1:I'm in a train station and it's very noisy
I can't hear a. answer the phone you
very well. Can you speak up?
2:Oh no! We're going through a tunnel
and you're starting to break up! I only
heard the first part of
what you said.
D : Your voice is on
and off again
3: The phone's ringing. If he's
not busy, he'll pick it
4: If you get a wrong number,
just say you're sorry
a. answer the phone
b. end the call
1/ Vocabulary: Match, then listen and
check your answers.
-On your papers-
1 - d
2 - f
3 - c
4 - e
5 - a
6 - b

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Nouveau Présentation Microsoft PowerPoint.pptx

  • 2. Warm up: What are they doing ? They are talking on the phone
  • 3. Answer these questions: 1. Are there any times when you don’t pick up the phone when it rings ? 2. Have you had problems getting through to someone on the phone recently ? 3. Are there any reasons why you hang up the phone in the middle of a call ?
  • 4. Activity : Watch the video and write down phrases related to phone call
  • 5.
  • 6. Key : hello -Hi - sorry – I have the wrong – How can I help you? – can I speak to… She’s not at the desk now- Can I leave a message please?- I will cal back latter- I’m sorry I can’t take a call for the it’s …again - Thanks - hold
  • 7. 1/Reading : Task 1: The phrases below are common in telephone conversation, who do you think say the phrase ? Write C for caller , B for receiver and B for both
  • 8. 1. It’s Tim calling 2. Who’s calling 3. This is Diane 4. Can I speak to Maria, please? 5. Hold on a minute. Let me check 6. Is John there, please? 7. Call back later. OK? 8. Can I leave a message? 9. Speaking 10. Just a sec. I ‘ll get him 11. Who is this?
  • 9. Read the sentences about phone calls. Match the meanings to the phrasal verbs in bold. 1:I'm in a train station and it's very noisy I can't hear a. answer the phone you very well. Can you speak up? 2:Oh no! We're going through a tunnel and you're starting to break up! I only heard the first part of what you said. D : Your voice is on and off again
  • 10. 3: The phone's ringing. If he's not busy, he'll pick it 4: If you get a wrong number, just say you're sorry a. answer the phone b. end the call
  • 11. 1/ Vocabulary: Match, then listen and check your answers. -On your papers- 1 - d 2 - f 3 - c 4 - e 5 - a 6 - b