Soknorm Chan has over 10 years of experience in manufacturing roles including machine operation, quality control inspection, assembly, and maintenance. He has a strong background in electro-mechanical assembly, CNC machining, and quality assurance processes. His work history demonstrates experience in various industries including medical devices, semiconductors, solar energy, and packaging.

1. Soknorm Chan
46 Canton Street Lowell, MA 01851
normchan@hotmail.com
Cell: (978) 483-8868 & Home: (978) 455-7953
EMPLOYMENT
Americraft Carton, Inc. Lowell, MA
Mar 2015- Nov 2015
Sheeter Press
• Setting up Maxson sheeter press for size alignment to cut.
• Pushing 50-72 diameter rolls on to it rail.
• Operating clamp and fork truck.
• All order traveler are required to kept logged onto the computer data system.
MetalCrafter Methuen, MA
Dec 2014 – Mar 2015
Machine Shop (Contract)
• Properly inserted and removed particles from CNC machines.
• Inspected particles daily according to blueprint specifications using various measuring
tools.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
• Used hand tools for sanding, grinding, deburring and tapping.
Phillips Healthcare Andover, MA
April 2014 – Oct 2014
Electro-Mechanical Assembler / Test Technician (Contract)
• Managed product technical issues to identify root cause and determine appropriate
solutions.
• Engaged in cross-functional / cross-product teams to investigate and resolve issues.
• Worked directly with customers to resolve product problems.
• Evaluated repairs and complaints to provide feedback to Engineering and Manufacturing
for corrective action or further investigation.
• Lead and drive business teams to implement supportability improvements.
• Develop timely and effective Customer Service Discontinuance Product Plans to insure
field and customers are properly prepared to manage the end of life phase of the product life
cycle.
• Excellent interpersonal, written and verbal communication skills.
• Experience in a customer facing role with demonstrated ability to meet internal and
external customer requirements.
• Organized and able to work effectively as part of a team in a fast-paced environment.
• Proficient with computers, office tools, and network infrastructure / configuration.
• Experience working with an FDA regulated medical device and regulatory
processes.
• Promoted the use of 6 S and implemented safe work practices.
Entegris Billerica, MA
May 2013 – Dec 2013
Chemist Engineer Assistant (Contract)
• Monitored work area and employees’ performance for adherence to safety procedures,
work restrictions, cleanliness and potential hazards to include correct use of hand tools,
equipment and machinery.
• Investigated and evaluated quality defects to determine appropriate action.
• Investigated CARs; recommended and implemented solutions to improve quality.
• Assisted in writing document change orders and manufacturing / part instructions.
• Implemented and monitored continuous quality improvement activities including waste

2. and cost reduction, equipment and tool efficiencies and human resource planning.
• Identified / implemented cycle time and yield improvement for process optimization.
• Processed documentation (operating procedures, test specifications, test methods,
component drawings, etc.)
• Assisted in providing process training to direct labor force.
• Maintained process capacity models – identified constraints and capital equipment needs.
• Used Kaizen to reduce waste in all operations.
• Used PDCA, visual management, Kanban, and TAKT to monitor production
requirements and resources to provide on-time delivery.
• Coordinated design, purchase and implementation with emphasis on design of fixtures.
• Partnered with R&D and Business Unit Leaders to ensure effective planning and
communication of new product development programs and RTM objectives to meet required
project time-lines.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
Innovative Foto Salem, NH
Jan 2012 – June 2012
Electro-Mechanical Assembly (Contract)
• Read work orders and Bill of Materials (B.O.M) verbally before prepping.
• Assembled photo booth frames using the panels from the router shop.
• Wire harnessing for electronic connection – monitored video splitters, speakers, printers,
and multiple outlet boxes.
• Used various hand tools, power tools and building accessories.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
Wakefield Pelham, NH
Dec 2011 – Jan 2012
Machine Shop (Contract)
• Properly inserted and removed particles from CNC machines.
• Inspected particles daily according to blueprint specifications using various measuring
tools.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
• Used hand tools for sanding, grinding, deburring and tapping.
Nova Biomedical Burlington, MA
Aug 2011 – Nov 2011
Machine Operator (Contract)
• Wore a smock before entering the clean working environment.
• Operated CNC laser machinery.
• Followed FDA / QSR / GMP and OSHA requirements and regulations.
• Performed microscope inspection on gold sheets; OGP and ICT.
Majilite Corporation Dracut, MA
June 2011 – Aug 2011
Extrusion Operation (Contract)
• Inspected for defects including discoloration and contamination.
• Used the crank and roll carts before loading into the machine.
• Properly loaded paper onto the extrusion machine.
• Quickly inspected colors for accuracy while operating the machine.
• Followed QSR / GMP and OSHA requirements.
Cambridge Tools North Billerica, MA
Sept 2010 – Dec 2010
Machine Shop (Contract)

3. • Properly inserted and removed particles from CNC machines.
• Inspected particles daily according to blueprint specifications using various measuring
tools.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
• Used hand tools for sanding, grinding, deburring and tapping.
Evergreen Solar Devens, MA
Aug 2009 – Aug 2010
Team Lead – E/M Assembler (contract-perm, never perm because company outsourced to China)
• Maintained and oversaw assembly lines to achieve weekly and monthly goals.
• Responsible for troubleshooting the HMI touch screen.
• Assembled frames onto the Kuka Robot panels.
• Installed panels along with J-Box order before testing with inspire and Graphikon.
• Performed final visual inspection.
• Wore PPE Tyvek jacket and smock and gloves in clean working environment.
• Reworked solar panels.
• Used small hand tools like tweezers, pliers, soldering iron, etc.
• Followed QSR / GMP / ISO and OSHA requirements and regulations.
United Parcel Service Chelmsford, MA
June 2009 –Aug 2009
Warehouse (part-time)
• Maintained the flexibility to load and unload trucks.
• Inspected the packages for damages.
• Unloaded packages over the conveyor belts before scanning the label to its destination.
Bell Microproducts Acton, MA
Feb 2009 – April 2009
Material Handler (contract)
• Followed QSR / GMP / ISO and OSHA regulations.
• Wore static resistant smock clothing in the clean working environment area.
• Performed daily cycle counts and accurate inventory transactions.
• Managed workload to comply with both internal and external customer requirements.
• Operated forklift.
L3 Communications Essco Acton, MA
Sept 2006 – April 2008
QC / Assembler (company sold, layoff)
• Submitted inspection reports on Microsoft Excel and sent to management through
Outlook.
• Performed welding, cutting, grinding and deburring on materials.
• Operated automated equipment to assemble and inspect a labor of productions.
• Followed blueprints and material specifications.
• Operated Faro arm and laser machine in a clean room station and followed ISO 9001.
• Wore steel toe shoes, Tyvek jump suit, safety glasses, mask and ear protection for safety.
• Calibration on FARO Laser machines and used electro-microscopes for naked eye vision.
• Followed ISO 9001, ISO 1345 requirements and regulations.
3M Chelmsford, MA
Jan 2006 – June 2006
Machine Operator (Contract)
• Processed production extrusion machine and operated spooling and splice machines.
• Used various hand tools for measurement.
• Record data using Microsoft Excel.

4. W.K. Hillquist Hudson, NH
April 2002 – Dec 2004
Machine Operator
• Responsible for inserting threads, identifying defects (discoloration), and for deburring
material.
• Packaged and labeled or products.
• Operated injection molding machines for production.
EDUCATION
ITT Technical Institute Woburn, MA 2007-
postpone
• Computer Electronic Technology
Centennial High School Peoria, AZ
2007
• High School diploma