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Prepared Communities Win
2012 Economic Summit
Norman Economic Development Commission
Norman, OK
Tuesday, April 3, 2012
Mark M. Sweeney
The Main Thing




Attracting Investment and Jobs is
    More Competitive than Ever,
              and …




                2
Being Prepared
      Creates
Competitive Advantage




           3
Introduction to
McCallum Sweeney Consulting




             4
MSC Clients




                                        SGL Automotive Carbon
Boy Scouts of America                   Fibers LLC joint venture




                           Kasle
                           Steel




American Titanium Works



                                   5
Understanding the Business of
   Economic Development




              7
Business of Economic Development Overview


• Product Development       • Organization
   – Leadership                – Vision & Strategic Plan
   – Sites                     – Organization Design
   –                              • Staffing / HR
     Infrastructure
                                  • Programs
   – Human Resources
                               – Funding
       • Education
       • Training           • Sales & Marketing
   – Taxes                     –   Market Segmentation
   – QOL                       –   Product Knowledge
   – Community Assets          –   Customer Knowledge
                               –   Communication



                        8
Being Prepared – Product
                       Leadership

•   Knowledgeable about economic development (trained!)
•   Long-term vision and commitment
•   Passion for your community
•   Persuasive communicator
    – Internal and external
• Be prepared – identify and develop community leaders




                               9
Leadership

• Dollar General
  Marion, IN
• Site and schedule driven
  project
• Very competitive
  (incentives)
• Mayor took lead
   – Site issues (state and fed
     agencies)
   – Legislation




                                  10
Being Prepared – Product
                  Sites and Infrastructure

• Basic need for growing companies
• “Dirt Won’t Do”
    – “Property” does NOT equal “Site”
• Location decision demands speed
    – Site selection and facility start-up
• Be prepared – maintain a portfolio of ready, available sites




                                      11
Sites and Infrastructure


• Severcorr Steel
  Columbus, MS
• Rural community
• Demanding site specs
• Community proactively
  prepared
   – Site certification
• $800 million
• 450 jobs




                            12
Being Prepared – Product
                  Human Resources

• Education
   – Recognize ties that bind economic development and education
     together
• Training
   – Critical component (start-up and on-going)
• Be prepared – show improvement in education and continue to
  invest in training resources




                                  13
Human Resources


• Nissan Assembly
  Canton, MS
• Large complex project
• Over 4,000 jobs
• Recruit, screen and
  training was critical
   –   Upgrade Employ. offices
   –   On-site center
   –   High dollar value
   –   Train for turnover




                                 14
Being Prepared – Product
                        Taxes

• Major Site-Variable Factor
   – Bottom line distinction among locations
   – Balance need for services and revenue with impact on investment
     decision
   – Minimize as much as possible

• Be prepared – have creative tools in place to encourage
  investment




                                 15
Tax and Incentives


• Nissan Warehouse
  Greenville, SC
• Small project, 3rd party
  building investor
• Limited “Nissan”
  investment
   – DNQ Fee-in-Lieu
• Creative solution
   – Utilized two other
     programs to create
     similar value




                             16
Being Prepared – Product
                   Community Assets

• Quality of community life is a factor in almost every project
• Critical for relocation of key personnel
• Becoming a fundamental factor with growing emphasis on
  knowledge-worker opportunities
• Be prepared – never stop investing in the quality of life of your
  community




                                  17
Community and Regionalism


• Trex Manufacturing
  Olive Branch, MS
• Dynamic growth co.
• Concern re: south
• Comfort w “Memphis
  Region”
• Concern w Small Town
   – Rejected small finalist
     during windshield tour




                               18
Being Prepared - Organization


•   Product Development   • Organization
     – Leadership               – Vision & Strategic Plan
     – Sites                    – Organization Design
     – Infrastructure               • Staffing / HR
     – Human Resources              • Programs
         • Education
         • Training       •    Sales & Marketing
                                – Market Segmentation
     – Taxes
                                – Sales for Econ. Dev.
     – Community Assets
                                – Customer Knowledge
                                – Phase II – Field / Community




                          19
Organization Design

• Commit to the regional approach
    – Aligns with decision making of investors
    – Leverages scarce resources
• Commit to staff development
    – Adequate staff / professional development
• Align organization with strategy!
• Be prepared – design, direct, and invest in your organization




                                   20
Funding

• Funding
   –   Secure
   –   Reliable
   –   Adequate
   –   Long term
   –   Broad participation / broadly supported
   –   Flexible and discretionary
        • Avoid too much “earmarking”




                                    21
Being Prepared – Sales and Marketing


•   Product Development   •    Organization
     – Leadership               – Vision & Strategic Plan
     – Sites                    – Organization Design
     – Infrastructure               • Staffing / HR
     – Human Resources              • Programs
        • Education
        • Training        • Sales & Marketing
    – Taxes
                                –   Market Segmentation
    – Community Assets
                                –   Sales for Econ. Dev.
                                –   Customer Knowledge
                                –   Phase II – Field /
                                    Community




                          22
Market Segmentation

• Market segmentation
   –   Dividing total market into segments that share common properties
   –   Segments will vary in attractiveness to your organization
   –   Product development strategies will differ for each segment
   –   Marketing and communication strategies will differ for each
       segment




                                   23
Market Segmentation


• Investment and Jobs from Outside
   – Recruitment
• Addtional Investment and Jobs from Inside
   – Expansion / retention
• New Investment and Jobs from Inside
   – Entrepreneurial development
• Be prepared – position for all segments




                                   24
Sales for Economic Development

• Product knowledge
  - Know your community
  - Strengths and weaknesses

• Customer knowledge
  - Know your customer (industry, company)
  - Opportunities and threats

• Sales skills
  - Communication skills (listening!)




                                    25
Customer Knowledge: Fundamental Characteristics


 • Profit driven
    – Investment for purpose of return
 • Deadline driven
    – Both the site selection and the project
 • Competitive
    – Multiple location options
 • Comprehensive
    – Complex decision involving most functional areas
 • Risk averse




                                  26
Competitive Site Selection Screening Process



                            Define Search Region
                            - Center-of-Market Analysis

                            Regional Screening based
                            on Project Criteria

                            RFP & Proposal Screening

                            Property Visits / Comparative
                            Assessment
                            Negotiations / Financial Modeling
                            Risk Analysis


  Location Selection

                       27
Comprehensive Analysis

                                                                           q
                                                                               Work Ethic/Labor Climate Assessments
                                                                           q
                                                                               Competitive Wage Surveys
                           q
                               Strategic Planning - Growth/Location        q
                                                                               Productivity Assessments
                           q
                               Center of Market Analyses                   q
                                                                               Qualitative Evaluations
                           q
                               Regional Definition                         q
                                                                               Training Resources
                           q
                               Competition Analysis                        q
                                                                               Demographic Survey
                                                                           q
                                                                               Legal Environment
q
        Pro-Forma Analysis
q
        Breakeven Analysis
q
        Recurring and Nonrecurring                                                            q
                                                                                                  Product Distribution Evaluation
        Cost Comparisons                                                                      q
                                                                                                  Raw Material Identification
q
        Optimization Studies                                                                  q
                                                                                                  Comparative Transportation
q
        Sensitivity Analysis                                                                      Cost Analysis
q
        Project Financing                                                                     q
                                                                                                  Multi-Model Scenario Studies
q
        Alternatives
q
        Risk Analysis


    q
        Topographic Surveys
    q
        Environmental Conditions
                                                                                              q
                                                                                                  Real Estate Negotiations
    q
        Boundary Surveys
                                                                                              q
                                                                                                  Incentive Negotiations
    q
        Zoning Status/Modification
                                                                                              q
                                                                                                  Site Acquisition
    q
        Access and Site Planning
                                                                                              q
                                                                                                  Purchase Options
    q
        Permitting



                    q
                        Infrastructure Suitability                         q
                                                                               Livability, Quality of Life Assessment
                    q
                        Project Scheduling Sensitivity                     q
                                                                               Factor Weighting and Ranking
                    q
                        Support Services Assessment                        q
                                                                               Market Assessment
                    q
                        Expandability/Flexibility Determinations           q
                                                                               Engineering/Construction/Cost Comparisons



                                                                      28
Site Selection Process



Planning Phase        Phase I                Phase 2               Phase 3                Phase 4

• Conception     • Alignment/          • Community Visits     • Negotiations         • Prepare MOU
• Feasibility      Criteria            • Property             • Evaluation           • Real estate
• Investment     • Regional Analysis     Evaluation           • Site Due Diligence     transaction
  Decision       • Areas of Interest     • Physical Factors   • Location             • Public
                 • Request for           • Operating                                   Announcement
                                                                Selection
                   Proposal and/or         Factors                                   • Incentive Capture
                                         • Living Factor
                   web research                                                        Support
                 • Candidate           • Comparative
                   Locations             Analysis
                                       • Finalist Locations




                                                 29
Phase II – Field Competition


• Physical Conditions
   – Sites, infrastructure
• Operating Conditions
   – Labor, education/training, utilities, taxes
• Living Conditions (QOL)
   – Housing, medical, education, leadership
   – Appearance, congestion, culture & rec.




                                     30
Phase II – Community Visits


• Industry and Community Leaders
   – Existing industry and businesses
       • Private interviews
       • Most important source of information
   – Community leaders
       • Elected and private leaders
       • Represent community and government
       • Subject to “managed access” to prospect




                                     31
Site Selection Process – Phase III

• Incentives / Real Estate        •   Public announcement
   Negotiations                       (MSC and Client team)
  (MSC and Client team)               – Align company and community
   –   Property                         objectives
   –   Site preparation               – Press releases, events, etc.
   –   Infrastructure
   –   Utilities
                                  •   Incentive capture support
   –   Transportation
   –   Training
                                      (MSC)
   –   Taxes                          – On an as-needed basis
   –   Permitting
   –   Low cost financing




                             32
Communication


• Public Relations
   – Establishing overall image in marketplace
   – Long-term effort
   – Important given advanced stage of decision making before
     you are contacted
• Advertising
   – Image building
   – Specific targets
• Events
   – Trade shows, prospect visits
   – “FAM” events




                              33
Communication


•   Face to Face
    –   Get prospects to your place
    –   You go to prospect’s place
•   Print Media
    –   Still viable medium with place in overall communication strategy
        • Trade publications
        • Target industry publications
        • General business publications
•   Web




                                      34
Comments on Rural Economic
      Development




            35
Rural Economic Development


•   Competitive Environment
    –       Competing with other rural and probably non-rural locations
•   Risk Perspective
    –       Site selection is a risk mitigation effort
    –       Rural locations present greater risk
    –       Key location attribute is diversity
        •       Diversity of choices
        •       Especially true with quality of life issues




                                             36
Rural Economic Development


•   Risk Perspective
    –   Rural locations present greater risk
        •   Real estate
        •   Labor availability
        •   Labor quality
        •   Recruit and retain concerns
        •   Sustainable / growth capacity of infrastructure
        •   Quality of life issues
               Housing, education, medical
               Commercial assets, hotel/meeting space




                                         37
Rural Economic Development


•   Compete!
    –   Sites
    –   Infrastructure (planning)
    –   Labor information / success stories
    –   Charm as an economic development asset




                                  38
MSC Contact Information


        Mark M. Sweeney
         Senior Principal
 msweeney@mccallumsweeney.com

   McCallum Sweeney Consulting
  550 South Main Street, Suite 550
       Greenville, SC 29601

       864-672-1600 (main)
        864-672-1610 (fax)

    www.mccallumsweeney.com




                39

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Mark Sweeney: Prepared Communities Win

  • 1. Prepared Communities Win 2012 Economic Summit Norman Economic Development Commission Norman, OK Tuesday, April 3, 2012 Mark M. Sweeney
  • 2. The Main Thing Attracting Investment and Jobs is More Competitive than Ever, and … 2
  • 3. Being Prepared Creates Competitive Advantage 3
  • 5. MSC Clients SGL Automotive Carbon Boy Scouts of America Fibers LLC joint venture Kasle Steel American Titanium Works 5
  • 6.
  • 7. Understanding the Business of Economic Development 7
  • 8. Business of Economic Development Overview • Product Development • Organization – Leadership – Vision & Strategic Plan – Sites – Organization Design – • Staffing / HR Infrastructure • Programs – Human Resources – Funding • Education • Training • Sales & Marketing – Taxes – Market Segmentation – QOL – Product Knowledge – Community Assets – Customer Knowledge – Communication 8
  • 9. Being Prepared – Product Leadership • Knowledgeable about economic development (trained!) • Long-term vision and commitment • Passion for your community • Persuasive communicator – Internal and external • Be prepared – identify and develop community leaders 9
  • 10. Leadership • Dollar General Marion, IN • Site and schedule driven project • Very competitive (incentives) • Mayor took lead – Site issues (state and fed agencies) – Legislation 10
  • 11. Being Prepared – Product Sites and Infrastructure • Basic need for growing companies • “Dirt Won’t Do” – “Property” does NOT equal “Site” • Location decision demands speed – Site selection and facility start-up • Be prepared – maintain a portfolio of ready, available sites 11
  • 12. Sites and Infrastructure • Severcorr Steel Columbus, MS • Rural community • Demanding site specs • Community proactively prepared – Site certification • $800 million • 450 jobs 12
  • 13. Being Prepared – Product Human Resources • Education – Recognize ties that bind economic development and education together • Training – Critical component (start-up and on-going) • Be prepared – show improvement in education and continue to invest in training resources 13
  • 14. Human Resources • Nissan Assembly Canton, MS • Large complex project • Over 4,000 jobs • Recruit, screen and training was critical – Upgrade Employ. offices – On-site center – High dollar value – Train for turnover 14
  • 15. Being Prepared – Product Taxes • Major Site-Variable Factor – Bottom line distinction among locations – Balance need for services and revenue with impact on investment decision – Minimize as much as possible • Be prepared – have creative tools in place to encourage investment 15
  • 16. Tax and Incentives • Nissan Warehouse Greenville, SC • Small project, 3rd party building investor • Limited “Nissan” investment – DNQ Fee-in-Lieu • Creative solution – Utilized two other programs to create similar value 16
  • 17. Being Prepared – Product Community Assets • Quality of community life is a factor in almost every project • Critical for relocation of key personnel • Becoming a fundamental factor with growing emphasis on knowledge-worker opportunities • Be prepared – never stop investing in the quality of life of your community 17
  • 18. Community and Regionalism • Trex Manufacturing Olive Branch, MS • Dynamic growth co. • Concern re: south • Comfort w “Memphis Region” • Concern w Small Town – Rejected small finalist during windshield tour 18
  • 19. Being Prepared - Organization • Product Development • Organization – Leadership – Vision & Strategic Plan – Sites – Organization Design – Infrastructure • Staffing / HR – Human Resources • Programs • Education • Training • Sales & Marketing – Market Segmentation – Taxes – Sales for Econ. Dev. – Community Assets – Customer Knowledge – Phase II – Field / Community 19
  • 20. Organization Design • Commit to the regional approach – Aligns with decision making of investors – Leverages scarce resources • Commit to staff development – Adequate staff / professional development • Align organization with strategy! • Be prepared – design, direct, and invest in your organization 20
  • 21. Funding • Funding – Secure – Reliable – Adequate – Long term – Broad participation / broadly supported – Flexible and discretionary • Avoid too much “earmarking” 21
  • 22. Being Prepared – Sales and Marketing • Product Development • Organization – Leadership – Vision & Strategic Plan – Sites – Organization Design – Infrastructure • Staffing / HR – Human Resources • Programs • Education • Training • Sales & Marketing – Taxes – Market Segmentation – Community Assets – Sales for Econ. Dev. – Customer Knowledge – Phase II – Field / Community 22
  • 23. Market Segmentation • Market segmentation – Dividing total market into segments that share common properties – Segments will vary in attractiveness to your organization – Product development strategies will differ for each segment – Marketing and communication strategies will differ for each segment 23
  • 24. Market Segmentation • Investment and Jobs from Outside – Recruitment • Addtional Investment and Jobs from Inside – Expansion / retention • New Investment and Jobs from Inside – Entrepreneurial development • Be prepared – position for all segments 24
  • 25. Sales for Economic Development • Product knowledge - Know your community - Strengths and weaknesses • Customer knowledge - Know your customer (industry, company) - Opportunities and threats • Sales skills - Communication skills (listening!) 25
  • 26. Customer Knowledge: Fundamental Characteristics • Profit driven – Investment for purpose of return • Deadline driven – Both the site selection and the project • Competitive – Multiple location options • Comprehensive – Complex decision involving most functional areas • Risk averse 26
  • 27. Competitive Site Selection Screening Process Define Search Region - Center-of-Market Analysis Regional Screening based on Project Criteria RFP & Proposal Screening Property Visits / Comparative Assessment Negotiations / Financial Modeling Risk Analysis Location Selection 27
  • 28. Comprehensive Analysis q Work Ethic/Labor Climate Assessments q Competitive Wage Surveys q Strategic Planning - Growth/Location q Productivity Assessments q Center of Market Analyses q Qualitative Evaluations q Regional Definition q Training Resources q Competition Analysis q Demographic Survey q Legal Environment q Pro-Forma Analysis q Breakeven Analysis q Recurring and Nonrecurring q Product Distribution Evaluation Cost Comparisons q Raw Material Identification q Optimization Studies q Comparative Transportation q Sensitivity Analysis Cost Analysis q Project Financing q Multi-Model Scenario Studies q Alternatives q Risk Analysis q Topographic Surveys q Environmental Conditions q Real Estate Negotiations q Boundary Surveys q Incentive Negotiations q Zoning Status/Modification q Site Acquisition q Access and Site Planning q Purchase Options q Permitting q Infrastructure Suitability q Livability, Quality of Life Assessment q Project Scheduling Sensitivity q Factor Weighting and Ranking q Support Services Assessment q Market Assessment q Expandability/Flexibility Determinations q Engineering/Construction/Cost Comparisons 28
  • 29. Site Selection Process Planning Phase Phase I Phase 2 Phase 3 Phase 4 • Conception • Alignment/ • Community Visits • Negotiations • Prepare MOU • Feasibility Criteria • Property • Evaluation • Real estate • Investment • Regional Analysis Evaluation • Site Due Diligence transaction Decision • Areas of Interest • Physical Factors • Location • Public • Request for • Operating Announcement Selection Proposal and/or Factors • Incentive Capture • Living Factor web research Support • Candidate • Comparative Locations Analysis • Finalist Locations 29
  • 30. Phase II – Field Competition • Physical Conditions – Sites, infrastructure • Operating Conditions – Labor, education/training, utilities, taxes • Living Conditions (QOL) – Housing, medical, education, leadership – Appearance, congestion, culture & rec. 30
  • 31. Phase II – Community Visits • Industry and Community Leaders – Existing industry and businesses • Private interviews • Most important source of information – Community leaders • Elected and private leaders • Represent community and government • Subject to “managed access” to prospect 31
  • 32. Site Selection Process – Phase III • Incentives / Real Estate • Public announcement Negotiations (MSC and Client team) (MSC and Client team) – Align company and community – Property objectives – Site preparation – Press releases, events, etc. – Infrastructure – Utilities • Incentive capture support – Transportation – Training (MSC) – Taxes – On an as-needed basis – Permitting – Low cost financing 32
  • 33. Communication • Public Relations – Establishing overall image in marketplace – Long-term effort – Important given advanced stage of decision making before you are contacted • Advertising – Image building – Specific targets • Events – Trade shows, prospect visits – “FAM” events 33
  • 34. Communication • Face to Face – Get prospects to your place – You go to prospect’s place • Print Media – Still viable medium with place in overall communication strategy • Trade publications • Target industry publications • General business publications • Web 34
  • 35. Comments on Rural Economic Development 35
  • 36. Rural Economic Development • Competitive Environment – Competing with other rural and probably non-rural locations • Risk Perspective – Site selection is a risk mitigation effort – Rural locations present greater risk – Key location attribute is diversity • Diversity of choices • Especially true with quality of life issues 36
  • 37. Rural Economic Development • Risk Perspective – Rural locations present greater risk • Real estate • Labor availability • Labor quality • Recruit and retain concerns • Sustainable / growth capacity of infrastructure • Quality of life issues  Housing, education, medical  Commercial assets, hotel/meeting space 37
  • 38. Rural Economic Development • Compete! – Sites – Infrastructure (planning) – Labor information / success stories – Charm as an economic development asset 38
  • 39. MSC Contact Information Mark M. Sweeney Senior Principal msweeney@mccallumsweeney.com McCallum Sweeney Consulting 550 South Main Street, Suite 550 Greenville, SC 29601 864-672-1600 (main) 864-672-1610 (fax) www.mccallumsweeney.com 39