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Non-linear career path of a
technical writer
WTD Meetup
London, June 2018
@dianallogan ● #writethedocs
@dianallogan ● #writethedocs
• Product Docs Manager @Citrix
• Science Park, Cambridge UK
• Global team of technical writers
• Technical content and user interface text
• Co-organizer of WTD Cambridge meetup
• Non-linear career paths
@dianallogan ● #writethedocs
• Side projects - in your day job
@dianallogan ● #writethedocsImage: 2012 http://www.businessinsider.com/what-success-looks-like-2012-4?IR=T attribution Babs Rangalah (tweet 2012)
and Demetri Martin “This is a book” (2011)
@dianallogan ● #writethedocs
non-linear Not progressing in a single series of
steps or stages
@dianallogan ● #writethedocs
“My career has not been a straight line. My career has
been more of zig zag.
It enabled me to develop a perspective, not just around
my particular area of expertise, but to see things from
other people's points of view.”
- Vince Forlenza, President and CEO, BD
https://hbr.org/2012/03/in-praise-of-non-linear-career, https://hbr.org/2012/07/why-i-like-people-with-unconve
“Non-linear job changes can tell a lot about several
powerful emotional intelligence-based competencies —
flexibility, adaptability, empathy, organizational
awareness and relationship management”
- Claudio Fernández-Aráoz,
Executive fellow at Harvard Business School
@dianallogan ● #writethedocshttps://forum.academica.ca/forum/why-non-linear-is-the-only-career-path-forward
“Career paths just aren’t the same anymore.
Having a multi-pronged approach to career building is an absolute necessity
today: where you build the resiliency to switch careers when
you’re forced to, and the confidence to switch when you want to.”
- Matthew Thomas, co-author, The Gifts of Breadth 2016
Is this what a non-linear career path of a
technical writer looks like?
@dianallogan ● #writethedocs
@dianallogan ● #writethedocs
Non-linear technical writing career path
Software Consulting and Training Technical Writer
Information Developer
courseware development training videos
leading change
@dianallogan ● #writethedocs
side project
Side projects allow you to experience
and learn new things that your daily
work might not
https://facilethings.com/blog/en/side-projects @francisojsaez
Side projects work best when…
@dianallogan ● #writethedocs
things you enjoy marketable skill
Julie Zhou, product design VP at Facebook
https://medium.com/the-year-of-the-looking-glass/the-importance-of-side-projects-cf9f63954031
@dianallogan ● #writethedocs
examples
Example #1: “My most important deliverable”
@dianallogan ● #writethedocs
Lesia Zasadna – WTD Prague 2016 - https://youtu.be/vhaQjJcfq5M?t=22m34s
Example #2: Using infographics in technical communication
@dianallogan ● #writethedocs
Agnieszka Tkaczyk - https://www.slideshare.net/aga_tkaczyk/infographics-in-technical-communication-43915975
Example #3: Virtual crash course in Design Thinking
@dianallogan ● #writethedocs
https://dschool.stanford.edu/resources-collections/a-virtual-crash-course-in-design-thinking
@dianallogan ● #writethedocs
• Be opportunistic
• Be realistic
• Have fun
things you enjoy marketable skill
Fill a knowledge
gap, meeting a
need
@ work
Choosing a side project at work
Side projects with a good fit to tech writing
@dianallogan ● #writethedocs
• Terminology and naming
• Newsletters
• User research
• Workshops
• Website
• Intranet
• Customer events
• Recruitment
• Training
• …
@dianallogan ● #writethedocs
Summary

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Non-linear career path of a technical writer

  • 1. Non-linear career path of a technical writer WTD Meetup London, June 2018 @dianallogan ● #writethedocs
  • 2. @dianallogan ● #writethedocs • Product Docs Manager @Citrix • Science Park, Cambridge UK • Global team of technical writers • Technical content and user interface text • Co-organizer of WTD Cambridge meetup
  • 3. • Non-linear career paths @dianallogan ● #writethedocs • Side projects - in your day job
  • 4. @dianallogan ● #writethedocsImage: 2012 http://www.businessinsider.com/what-success-looks-like-2012-4?IR=T attribution Babs Rangalah (tweet 2012) and Demetri Martin “This is a book” (2011)
  • 5. @dianallogan ● #writethedocs non-linear Not progressing in a single series of steps or stages
  • 6. @dianallogan ● #writethedocs “My career has not been a straight line. My career has been more of zig zag. It enabled me to develop a perspective, not just around my particular area of expertise, but to see things from other people's points of view.” - Vince Forlenza, President and CEO, BD https://hbr.org/2012/03/in-praise-of-non-linear-career, https://hbr.org/2012/07/why-i-like-people-with-unconve “Non-linear job changes can tell a lot about several powerful emotional intelligence-based competencies — flexibility, adaptability, empathy, organizational awareness and relationship management” - Claudio Fernández-Aráoz, Executive fellow at Harvard Business School
  • 7. @dianallogan ● #writethedocshttps://forum.academica.ca/forum/why-non-linear-is-the-only-career-path-forward “Career paths just aren’t the same anymore. Having a multi-pronged approach to career building is an absolute necessity today: where you build the resiliency to switch careers when you’re forced to, and the confidence to switch when you want to.” - Matthew Thomas, co-author, The Gifts of Breadth 2016
  • 8. Is this what a non-linear career path of a technical writer looks like? @dianallogan ● #writethedocs
  • 9. @dianallogan ● #writethedocs Non-linear technical writing career path Software Consulting and Training Technical Writer Information Developer courseware development training videos leading change
  • 10. @dianallogan ● #writethedocs side project Side projects allow you to experience and learn new things that your daily work might not https://facilethings.com/blog/en/side-projects @francisojsaez
  • 11. Side projects work best when… @dianallogan ● #writethedocs things you enjoy marketable skill Julie Zhou, product design VP at Facebook https://medium.com/the-year-of-the-looking-glass/the-importance-of-side-projects-cf9f63954031
  • 13. Example #1: “My most important deliverable” @dianallogan ● #writethedocs Lesia Zasadna – WTD Prague 2016 - https://youtu.be/vhaQjJcfq5M?t=22m34s
  • 14. Example #2: Using infographics in technical communication @dianallogan ● #writethedocs Agnieszka Tkaczyk - https://www.slideshare.net/aga_tkaczyk/infographics-in-technical-communication-43915975
  • 15. Example #3: Virtual crash course in Design Thinking @dianallogan ● #writethedocs https://dschool.stanford.edu/resources-collections/a-virtual-crash-course-in-design-thinking
  • 16. @dianallogan ● #writethedocs • Be opportunistic • Be realistic • Have fun things you enjoy marketable skill Fill a knowledge gap, meeting a need @ work Choosing a side project at work
  • 17. Side projects with a good fit to tech writing @dianallogan ● #writethedocs • Terminology and naming • Newsletters • User research • Workshops • Website • Intranet • Customer events • Recruitment • Training • …