1. Area team subscriptions
2014/15

2. Area team work programme 2014/15
• Socialisation of single operating model
• Access to the experts
• Supporting the transformation agenda
• Access to PCC’s national events

3. Socialisation of single operating model:
• Training in contracting and commissioning fundamentals
(principles of the Single Operating Model, primary care
contracting, regulatory context)
• Training/briefing sessions on policy changes, case law,
negotiated changes
• Practical on-demand advice for resolving complex issues
• Scenario based learning and planning for teams
• Facilitated networks

4. Access to the experts
• Reliable, timely response to technical queries
• Advice on appropriate use of legal advice (eg to ensure
that managers are not resorting to legal services before
considering other options and are confident about when
it is and is not necessary to consult lawyers)
• One to one access to experts for advice
• Regular updates and briefings on commissioning,
contracting and regulatory matters
• Supporting the quality, innovation, productivity and
prevention (QIPP) initiative

5. Supporting the transformation agenda
• Sharing examples and learning from other areas (building and
improving on what has already been developed, and not
reinventing wheels)
• Facilitated strategic planning with other organisations in the
local health economy
• Support for patient and public participation in the design of
primary care services
• Understanding new organisational forms for primary care
• Skills to support areas such as outcome-based
commissioning and developing more integrated care models
including primary care

6. Access to PCC’s national events
PCC offers a calendar of training sessions, which includes:
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Training in negotiation
Facilitation
Influencing skills
Change management
Relationship management

7. Additional support
In addition to our subscription service PCC does provide
additional services to area teams. To date, this has
included:
• Implementing QIPP programmes
• Contractual reviews – eg primary care premises, PMS
etc
• Dispensing doctor reviews (to ensure safe and
appropriate dispensing)
• Managing disputes (advice to panels)