Clc 5 day_licg_ver1

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Clc 5 day_licg_ver1

  1. 1. 29 January 2015 Certified Lean Consultant Training & Certification Program Agenda Lean India Consulting Group 5, Kanishka Complex K-Block, Kalkaji, New Delhi Level 1
  2. 2. Agenda • Day One – Introduction 0.5 Hour – The Evolution of Consulting 1.0 Hour • Evolution & Growth • Types of Consulting Services & Roles of Consultants • Consulting Opportunities – The Consulting Process/Stages 1.0 Hours • Six dimensions of Management Consultancy • Common Body of Knowledge (CBK) – Marketing of Consulting Services * 1.5 Hour • Strategic Planning & Practical Approaches • Networking/Alliances, Business Development • Code of Ethics – Proposals & Contracts * 1.5 Hours • Time & Cost Estimates • Presentation Skills • Negotiation Skills – Consulting Report Making * 1.5 Hours • Writing & Presentation * Supported with Case Studies & Team Presentations
  3. 3. Agenda • Day Two – Financial Management 1.0 Hour • An Introduction – Consultant-Client Relationship 1.0 Hour • Participative Involvement of Client • Retaining interest of client – Data Collection Methods & Analysis * 1.0 Hours • Norms of Performance • Understanding Key Drivers of Consulting Projects • Primary & Secondary Research Methods – Consulting for Productivity & Performance Management 1.5 Hour • Focus Areas • Diagnosis, Roadmap & Execution – Managing a Consulting Project * 1.5 Hours • Team Mobilization & Structure • Initial Preparation • Use of Knowledge Management • Project Planning & Mobilization • Change Management * Supported with Case Studies & Team Presentations
  4. 4. Agenda • Day Three – Lean Consulting Practice 0.5 Hour • Why “Lean Thinking” philosophy – The Lean Evolution and Principles 1.0 Hour • Principles & Fundamentals of Lean • Kaizen, Kaikaku & San Gen Shugi Philosophy – Simulation Round 1 – Fast Trac Services** 1.5 Hours • De-Brief – Value Definition- Principle 1 1.5 Hour • Tools to Capture Customer value • VOC (Voice of the Customer) • AHP (Analytical Hierarchy Process) • Group Exercise** – Forms of Waste 1.5 Hours • 11 Forms of Waste • Waste Identification techniques in different sectors • Muda/Mura/Muri – Value Stream Mapping – Principle 2 1.5 Hour • Value Stream Maps • Principles of Mapping Information & Service Flow
  5. 5. Agenda • Day Four – Review 0.5 Hour – Tools to support Value Stream Maps 1.0 Hours • Circle Map • Consumption & Provision Map • Calculating Process Cycle Efficiency • Assessing a Current State Map – Simulation Round 2-Fast Trac Services 1.0 Hour – Flow – Principle 3 3.5 Hour • Identify Obstructions to flow – CEDAC – Affinity Brain-Storming – Group Exercise • Tools to create Flow – Constraint Management – Standard Work – Information Radiators – Conflict Resolution Charts – ECRS Methodology (Eliminate, Combine, Reduce & Simplify)
  6. 6. Agenda • Day Five – Review 0.5 Hour – Simulation Round 3- Fast Trac Services 1.0 Hour – Perfection – Principle 5 1.0 Hour • Mistake Proofing – Checklists – FMEA (Failure Mode & Effect Analysis) – Innovation Tools for Solution Generation 3.0 Hours • Idea Generation – Guided Randomness – Analogies – Silent Brain-Storming – Forward Thinking (Reversing the Problem) • Idea Evaluation – Force Field Analysis • Idea Prioritization – Effort, Impact, Cost Matrix
  7. 7. How the Session will progress •The participants will be expected to solve Case Studies during practice session and also as Homework and make presentations all through the workshop •The participants learn & apply tools of lean ,at every stage, as they move through the rounds of simulations.( Apply concept of Waste reduction in Round 2 and Apply Flow , Pull and Mistake proofing tools in Round 3). •The session will also be supported by Group exercises to strength the learning. • The session would be supported by Audio-Visual aids and will follow “Learning by Doing” Methodology
  8. 8. Key Learning’s & Takeaways •Students will learn the principles of Management Consulting and can play the role of Internal Consultant for their respective organizations •Approaches of Consultancy Practice to solve problems in dynamically changing business environment and to prepare himself/herself to handle situations in such circumstances • Understand how to run Lean Deployments within organizations as Practicing Consultants •Understand the underlying principles of Lean, which have revolutionized the Operational Thinking all across the world for all sectors (Auto, Process, Service, IT/ITes, Healthcare, Construction etc) • Participants would be able to identify specific areas in their organization which can benefit from application of Lean Principles and help execute the projects by managing their resources. • Understand how to diagnose a process and identify projects for improvement • Have a clear vision on the Lean Deployment roadmap in respective departments and organization •See practical application on Lean thinking in real business issues and processes.
  9. 9. Investment & Takeaways* 5 Day “Certified Lean Consultant- Level 1” - 45,000/-* per participant - *Service tax extra (currently @ 10.3%) - Contact us for Corporate & Group Discounts @ +91 88 26398 192 Takeaways: - Copyrighted Hardcopy of training material - Soft copy of copyrighted training material - CD with Ready to Use Tools and Templates - Wooden Certification plaque for qualifying** candidates - Top two candidates get direct entry and complimentary nomination for CLC-Level 2 program **candidates to qualify only after scoring a minimum of 70% in exam and a one-to one evaluation session with our mentors
  10. 10. 29 January 2015 Lean India Consulting Group About Us
  11. 11. 29 January 2015 11 About LICG A company with global presence, driven by principles of Lean and helping organizations to drive Continual Business Excellence by Defining the Business Needs, Designing Strategy and Aligning Operations & Support functions with Strategy. We help transform business performance for sustainable growth & profits, transferring knowledge to people and making client experts. Collaboration with Lean Horizons Consulting ,Connecticut, USA , one of the leading business transformation and training expert, globally.
  12. 12. LICG-LHC World Wide presence -Comprehensive Global Service Delivery Model - Uniform hiring, training, and certification processes in place. -Global practice employs consultants grounded in local customs and cultural norms -Disciplined methodology for sharing best practices across all LICG-LHC Operating locations -Dedicated Chinese and Indian offices
  13. 13. What we do Execution Consulting Training Strategy Deployment
  14. 14. What we do Strategy Deployment Hoshin Kanri Balanced Scorecard Continual Excellence NPD Lean Six Sigma Innovation ToolsSCM Process Management CE Leadership Certifications CE Practitioner CE Champion CE Coach Manufacturing Process Healthcare Pharmaceuticals Construction IT/ITes Financial Services Service/Transactional Governments CLC
  15. 15. Our Vision, Mission & Values Vision Lead & Support Continual Excellence Mission To create Value & make our clients experts Values Theme LIFE – Lean Innovations For Excellence -Respect for People -Client’s interest is supreme - Continual learning -Professionalism -Speed, with Quality
  16. 16. Summary of representative results Matric Improvement (%) Matric Improvement (%) Annual Inventory Turns 50 to 300 Processing (Cycle) Time 60 to 300 On-Time Delivery 60 to 80 Customer-Experienced Lead Time 40 to 90 reduction Productivity 50 to 300 Same-Day Turnaround of Offers 50 to 200 Internal Quality PPM 50 to 95 Employee Productivity 50 to 300 External Quality PPM 50 to 95 Internal Quality PPM 50 to 95 Overall Equipment Efficiency (OEE) 50 to 85 External Quality PPM 50 to 200 Production Lead Time 70 to 95 Customer Satisfaction 50 to 75 Cost per Unit 20 to 60 Cost per Unit 20 to 60 Safety (Accident Frequency Rate) 20 to 45 Operational Expenses 20 to 45 Matric Improvement (%) Matric Improvement (%) Wait Time in Emergency reduced by 70% Reduced 20%-45% (w ithin 18 months) Wait Time in Orthopedics reduced by 83% • Fluids MRI/CT Capacity increased by 40% • Spares Operating Room Inventory reduced by $400,000 Reduced 40%-200% (w ithin 18 months) Operating Room Turnaround Time reduced by 53% • Fluids Backlog in Sterilization reduced by 97% • Spares Capacity in Dialysis increased by 20% Receivables Improved 18-39 days (DSO's) Coding Throughput Time reduced by 71% $75+ million from DSO's Laboratory Turnaround Time reduced by 60% $20+ million from Inventory Manufacturing The follow ing table provides representative results from Lean client collaborations. Financial The follow ing table provides representative results from Lean client collaborations. Healthcare Oil & Gas The follow ing table provides representative results from Lean client collaborations. The follow ing table provides representative results from Lean client collaborations in O&G Inventory Reduction Inventory Turns Free Cash Flow
  17. 17. For more Information contact us….. Lean India Consulting Group 5, Kanishka Complex, K-Block, Kalkaji New Delhi 110019 (India) Mob. +91 9810030260 Ph. No. 011-41629387 Email: life@leanindia.co.in www.leanindia.co.in Lean Horizons consulting America P. O. Box 1402 Glastonbury, CT 06033 USA Phone No. Intl +1-602-625-1768 Email: getlean.am@leanhorizons.com www.leanhorizons.com 29 January 2015 17

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