This document discusses goal setting in entrepreneurship. It defines goals as providing future orientation and consistency. Goals can be target oriented, achievement oriented, specific, overall, or secondary. Goals also have long or short-term timeframes. Setting goals requires defining the goal, setting specific goals, and getting feedback. Goals must be clear, reformed if needed, and restated to be achievable. A plan of action, performance standards, risks, and periodic review are also important. Visionaries who can translate abstract ideas into concrete results through imagination and understanding are well-suited to goal setting.
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Unless the objectives of a decision are clear and well understood, managers cannot possibly judge how far the preferred option will go towards achieving their objectives.
In order to do so, we must first understand the nature of objectives.
Every objective, should be able to provide a point of reference in decision making:-
What are we trying to achieve?
What are we trying to preserve?
What are we trying to avoid?
What are we trying to eliminate?
5 Establishing Organizational Objectives
iStock/Thinkstock
Ah, but a manโs reach should exceed his grasp,
Or whatโs a heaven for?
โRobert Browning
Learning Objectives
After reading this chapter, you should be able to do the following:
โข Describe the nature of objectives and the important role ofโand management byโobjectives in an HCO.
โข Discuss the characteristics of good objectives.
โข Delineate the types of objectives that are included in a strategic plan, and include examples of objectives for
key result areas.
โข Provide an example of how to use data from an internal and external environmental analysis to set good
objectives.
โข Explain how to perform a periodic review of objectives for measuring progress and making updates
as needed.
Section 5.1The Nature and Role of Objectives
Introduction
An HCO cannot achieve goals if none exist for the organization. Although this idea is quite
simple, many people overlook it. To accomplish anything, an organization must have a clear
understanding of what is to be accomplished. Strategic objectives are the tool by which
organizations define their goals and sketch out a specific road map for achieving them. If we
fail to set specific objectives, we simply waste our time and energy by going in circles. Later,
we look back at what we accomplished and wonder where the time went. Just being busy and
involved in activities does not mean that we are accomplishing what we need to accomplish.
This chapter focuses on the need to establish objectives, the characteristics of good objec-
tives, and the process of writing objectives. After the vision and mission of the HCO have been
defined, and the internal and external analyses completed, relevant objectives are developed
for the strategic plan.
5.1โThe Nature and Role of Objectives
Objectives can be defined as clear, concise written statements outlining what is to be accom-
plished in key result areas in a certain time period, in measurable terms. Peter Drucker argues
that โobjectives are not fate; they are direction. They are not commands, but they are com-
mitments. They do not determine the future, but they are the means by which the resources
and energies of the operation can be mobilized for the making of the futureโ (Drucker, 1954,
p. 102).
As noted in Chapter 2, the words key results, goals, and targets often are used synonymously
when talking about short- and long-term objectives. Whatever the label used, the idea is to
focus on a specific set of target activities and outcomes to be accomplished. Think of the anal-
ogy of the archer used in Chapter 2. An HCO administrator wants the whole organization
aimed at a single target, just as an archer wants every arrow aimed at the bullโs-eye. People
get confused and disorganized if they do not know where they are going. In large measure,
the success or failure of an HCO is based on its ability to set goals, as well as on tools with
which to measure progress toward those.
5 Establishing Organizational Objectives
iStock/Thinkstock
Ah, but a manโs reach should exceed his grasp,
Or whatโs a heaven for?
โRobert Browning
Learning Objectives
After reading this chapter, you should be able to do the following:
โข Describe the nature of objectives and the important role ofโand management byโobjectives in an HCO.
โข Discuss the characteristics of good objectives.
โข Delineate the types of objectives that are included in a strategic plan, and include examples of objectives for
key result areas.
โข Provide an example of how to use data from an internal and external environmental analysis to set good
objectives.
โข Explain how to perform a periodic review of objectives for measuring progress and making updates
as needed.
Section 5.1The Nature and Role of Objectives
Introduction
An HCO cannot achieve goals if none exist for the organization. Although this idea is quite
simple, many people overlook it. To accomplish anything, an organization must have a clear
understanding of what is to be accomplished. Strategic objectives are the tool by which
organizations define their goals and sketch out a specific road map for achieving them. If we
fail to set specific objectives, we simply waste our time and energy by going in circles. Later,
we look back at what we accomplished and wonder where the time went. Just being busy and
involved in activities does not mean that we are accomplishing what we need to accomplish.
This chapter focuses on the need to establish objectives, the characteristics of good objec-
tives, and the process of writing objectives. After the vision and mission of the HCO have been
defined, and the internal and external analyses completed, relevant objectives are developed
for the strategic plan.
5.1โThe Nature and Role of Objectives
Objectives can be defined as clear, concise written statements outlining what is to be accom-
plished in key result areas in a certain time period, in measurable terms. Peter Drucker argues
that โobjectives are not fate; they are direction. They are not commands, but they are com-
mitments. They do not determine the future, but they are the means by which the resources
and energies of the operation can be mobilized for the making of the futureโ (Drucker, 1954,
p. 102).
As noted in Chapter 2, the words key results, goals, and targets often are used synonymously
when talking about short- and long-term objectives. Whatever the label used, the idea is to
focus on a specific set of target activities and outcomes to be accomplished. Think of the anal-
ogy of the archer used in Chapter 2. An HCO administrator wants the whole organization
aimed at a single target, just as an archer wants every arrow aimed at the bullโs-eye. People
get confused and disorganized if they do not know where they are going. In large measure,
the success or failure of an HCO is based on its ability to set goals, as well as on tools with
which to measure progress toward those.
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1. Goal Setting in Entrepreneurship Introduction: Any human activity, economic or social, is purposive. Rational behavior induces man to define and redefine โ purposiveโ action into focused goals. Every individual, group, organization (business or social), government, or even a leader has a pre-set goal. Goals provide a future orientation, making all pre-set activities more consistent. Individuals/organizations without goals function for the present, merely reacting to pressures and actions. Reactions to these actions are impulsive as planned and organized approach is non-existent in the absence of specific goals. Goal is set by systemic methodology and planning which smoothens working, thereby leading to a meaningful achievement and result-oriented existence.
2.
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5. A performance sensitive organization must always strive to set goals which should be a balanced blend of various categories mentioned above. Once the appropriate mix is identified the task of goal stating and setting becomes easier. Goal Stating and Setting: Goal setting is the achievement of targets and objectives for successful performance, both long run and short run. It helps to measure how well individuals and groups are meeting the performance standards. The goal setting process requires three steps: 1. Definition of Goal 2. Specific goals 3. Feedback about goal achieved Definition of goal: It requires that a leader explains the purpose and necessity of the specific goals to his team members. Whatever the situation, people need goals that are meaningful to them in order to be highly motivated and involved.
6. Specific goals: Goals must be as specific as possible so that employees can feel a sense of achievement when the goal is attained. Goals must lead to tangible results. Feedback about goal achieved: One should always strive to get a feedback about how far he is on his way to reaching the goals. Feedback leads to better performance. Clarity regarding process smoothens the actual statement of goals. A goal has not only to be largely meaningful but also should be a challenge to achieve motive. Goal clarity is of great consequence to any individual as it defines the focus of a goal. Once the type of goal statement (goal stating) by which one should benefit is determined, the next step is to recognize the various aspects of goal setting . All aspects stated below have to be considered beforehand.
7.
8. Therefore, constant re-examination of goals is always beneficial. c) Restating goals: Defining or redefining goals results in analytical thinking, the outcome of which could be restating the goal, thereby making it more approachable and practical. The new goal might serve the organization/individual purpose far better. The emerging strategy will also thus be more clear, making the goal more relevant and achievable. d) Plan of action: Chalk out a detailed strategy in advance to achieve the goals after thorough discussion and debate and there- after assign responsibilities and duties, identify and arrange for resources. e) Defining the standards of performance and measurement criteria: This should effectively be able to rate success failure and must be reliable to provide necessary feedback.
9.
10. You have to be a Visionary: Goals are not independent of the goal setter. Therefore, one should know: a) Who sets the goals? b) According to him/her what is the purpose of the goal? c) What is the need of the goal? d) How to set and achieve the goal? Goal results can be viewed as โdeferred paymentโ. One has to be visionary, with an ability to make the unknown known. Visionaries have mental acuteness, their dreams and visions of future are realistic, their desire at times translates into needs, and the needs into necessities. Necessities warrant corresponding definite action. Action, therefore, becomes goal oriented. Their vision is a by-product of profound understanding of the environment. Such visionaries equipped with the power of imagination are able to translate the abstract into concrete results.