Good Business Intelligence Evolution: Designing Library Instruction Programs for the 21st Century


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Lightning Round Presentation at Educause 2008 in Orlando Florida

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Good Business Intelligence Evolution: Designing Library Instruction Programs for the 21st Century

  1. 1. Good Business Intelligence Evolution: Designing Library Instruction Programs for the 21st Century Christopher Sean Cordes, Assistant Professor Instruction Services Coordinator, Western Illinois University
  2. 2. What is BI—Bib and Biz • Bibliographic Instruction-Library instruction that focuses on practical application of concepts, tools, technology, and techniques for solving problems with information. • Business Information-Technologies, applications, and practices for the collection, integration, analysis, and presentation of business information to support better business decision making.
  3. 3. ACRL Standards for Coordinators • Standards for Proficiencies for Instruction Librarians and Coordinators • 1.6. Represents the instructional program in the strategic planning process. • 1.7. Documents the activities, effectiveness, and needs of the instruction program through statistical analysis, formal reports, presentations, and data analysis. • 1.8. Helps create teaching environments that support the needs of the instruction program. • 4.3. Identifies and communicates regularly with those responsible for curriculum decisions at the institution, college, or department level. • 6.8 Identifies, encourages, and supports training opportunities for librarians in instructional design and incorporating technology to support pedagogy.
  4. 4. • 8.3. Anticipates growth and change when planning instructional services, and adapts plans to these changes. • 8.4. Links instructional services to the mission of the institution and other campus planning documents and relevant off-campus documents (e.g., national standards, key publications, and reports). • 9.6. Encourages librarians to experiment and take risks, to try new approaches and technologies, and to share experiences and materials. • 10.4. Identifies relevant existing events, lobbies to be included in those events, and creates new special events promoting the library instruction program. ACRL Standards for Coordinators
  5. 5. Planning • Participate in development of University and Library strategic plan • Participate in the Council of General Education • Participate in the Campus Mobile computing Task Force • Participate in Library Technology Advisory Board • Develop for credit courses in information and digital literacy
  6. 6. Management • Develop and manage classroom technology • Coordinate instruction program using ongoing assessments of current and projected workload • maintain data files of all instructional courses and activities • Develop and manage digital production studios and gaming programs
  7. 7. Support • Deliver training and workshops in library technology • Develop support processes for library instruction sessions, courses, programs • Create guides and tutorials to provide faculty and user support
  8. 8. Applications • Planning-Excel Spreadsheets, Google Docs, Needs assessment surveys, Online Student Evaluations • Management-Zimbra Collaboration Suite, NetSupport Classroom Control, Meebo Chat • Support- SpringShare Libguides, iLife, Adobe
  9. 9. Managing Change Strategies Education & Communication • Participation & Involvement • Negotiation & Agreement • Manipulation & Co-optation • Explicit & Implicit Coercion Monitor environment to keep with impact of change + Digital communication, PDA, cell phones, email makes it easier to keep track of change impact and provide prompt feedback - Increases the work pace, rduce time for reflective analysis, increase amount of information to process