New Media Marketing 101 Sarah Gallagher February 2009
What is New Media? Banner Advertising Search E-Mail Affiliates Mobile Social Media Website Technologies
Display & Gadgets Display = traditional banner ads Widgets and Gadgets =  mini applications, like photo  galleries, news feeds, videos… The North Face Let consumers put content where they want it Push content and info to  widgets and gadgets Outperform traditional banners
Search Nike Own the experience Control Vendors Provide Options Home Depot Search “Sitemap” Paid vs. Natural Control Brand
Email Effective & Cost Efficient Personalize by Action Casual Male Reinforce Site Merchandising L.L.Bean Use functional emails for branding
Affiliates Advertisers Pay Publishers for Shoppers who buy Auto Parts Warehouse  Average 30% growth month-over-month  Ramp up time:  Six months Affiliate Ecomm Site Affiliate Broker
Social Media Blogging Company Blogs Targeted Blog Outreach / WOM Microblogging / Twitter Home Depot Use as Customer Service Channel Social Networks Facebook/MySpace YouTube Videos Flickr Photos Jeep Use Facebook to Share Content with Enthusiasts Communities
Website Technologies Social Bookmarking and Sharing Forward to a Friend Share on Facebook/Digg/BuzzUp Ratings and Reviews Integrated Forums RSS Feeds Personalization Dynamic Search Syndicated Content SEO (Search Engine Optimization)
Mobile Text Messaging Campaigns Incoming:  Sign up for contest Answer polls Sign up for sale alerts Outgoing:  Send promo alerts Send news
Why is New Media Important? Total Traffic is Increasing
Why is New Media Important? Media Spending Out of Synch
Why is New Media Important? Consumers Constantly Changing *Source:  Alexa.com December 2008
Why is New Media Important? Online Sales Growth Source: North American Technographics® Benchmark Survey, 2007 2006 2007 2008 2009 2010 2011 Online % of total category sales in 2011 Total US online sales  (US$ billions) $132.1 $157.4 $184.4 $212.6 $241.6 $271.6 9% Apparel, accessories, and footwear $13.8 $16.4 $19.3 $22.2 $25.2 $28.2 12% Home furnishings $10.2 $12.5 $15.0 $17.7 $20.3 $23.0 14% Appliances and tools $5.9 $7.0 $8.3 $9.6 $11.0 $12.5 7% Autos and auto parts $15.9 $19.0 $22.2 $25.5 $28.6 $31.4 30% Baby products $1.6 $1.9 $2.3 $2.6 $2.8 $3.1 30% Books $5.3 $5.9 $6.4 $6.8 $7.1 $7.5 22% Computer hardware and software $16.8 $19.0 $21.2 $23.2 $25.5 $27.8 53% Computer peripherals $1.4 $1.5 $1.6 $1.7 $1.8 $1.8 18% Consumer electronics $9.8 $11.9 $14.4 $17.1 $20.1 $23.4 24%
What is the New Media Marketing Toolkit? Marketers have an increasing number of ways to connect with audiences  and need to understand how to use these tools to effectively drive results.
Example:  Nike.com Social Email Video Brand Site Technology Blog Outreach E-commerce Search

New Media 101

  • 1.
    New Media Marketing101 Sarah Gallagher February 2009
  • 2.
    What is NewMedia? Banner Advertising Search E-Mail Affiliates Mobile Social Media Website Technologies
  • 3.
    Display & GadgetsDisplay = traditional banner ads Widgets and Gadgets = mini applications, like photo galleries, news feeds, videos… The North Face Let consumers put content where they want it Push content and info to widgets and gadgets Outperform traditional banners
  • 4.
    Search Nike Ownthe experience Control Vendors Provide Options Home Depot Search “Sitemap” Paid vs. Natural Control Brand
  • 5.
    Email Effective &Cost Efficient Personalize by Action Casual Male Reinforce Site Merchandising L.L.Bean Use functional emails for branding
  • 6.
    Affiliates Advertisers PayPublishers for Shoppers who buy Auto Parts Warehouse Average 30% growth month-over-month Ramp up time: Six months Affiliate Ecomm Site Affiliate Broker
  • 7.
    Social Media BloggingCompany Blogs Targeted Blog Outreach / WOM Microblogging / Twitter Home Depot Use as Customer Service Channel Social Networks Facebook/MySpace YouTube Videos Flickr Photos Jeep Use Facebook to Share Content with Enthusiasts Communities
  • 8.
    Website Technologies SocialBookmarking and Sharing Forward to a Friend Share on Facebook/Digg/BuzzUp Ratings and Reviews Integrated Forums RSS Feeds Personalization Dynamic Search Syndicated Content SEO (Search Engine Optimization)
  • 9.
    Mobile Text MessagingCampaigns Incoming: Sign up for contest Answer polls Sign up for sale alerts Outgoing: Send promo alerts Send news
  • 10.
    Why is NewMedia Important? Total Traffic is Increasing
  • 11.
    Why is NewMedia Important? Media Spending Out of Synch
  • 12.
    Why is NewMedia Important? Consumers Constantly Changing *Source: Alexa.com December 2008
  • 13.
    Why is NewMedia Important? Online Sales Growth Source: North American Technographics® Benchmark Survey, 2007 2006 2007 2008 2009 2010 2011 Online % of total category sales in 2011 Total US online sales (US$ billions) $132.1 $157.4 $184.4 $212.6 $241.6 $271.6 9% Apparel, accessories, and footwear $13.8 $16.4 $19.3 $22.2 $25.2 $28.2 12% Home furnishings $10.2 $12.5 $15.0 $17.7 $20.3 $23.0 14% Appliances and tools $5.9 $7.0 $8.3 $9.6 $11.0 $12.5 7% Autos and auto parts $15.9 $19.0 $22.2 $25.5 $28.6 $31.4 30% Baby products $1.6 $1.9 $2.3 $2.6 $2.8 $3.1 30% Books $5.3 $5.9 $6.4 $6.8 $7.1 $7.5 22% Computer hardware and software $16.8 $19.0 $21.2 $23.2 $25.5 $27.8 53% Computer peripherals $1.4 $1.5 $1.6 $1.7 $1.8 $1.8 18% Consumer electronics $9.8 $11.9 $14.4 $17.1 $20.1 $23.4 24%
  • 14.
    What is theNew Media Marketing Toolkit? Marketers have an increasing number of ways to connect with audiences and need to understand how to use these tools to effectively drive results.
  • 15.
    Example: Nike.comSocial Email Video Brand Site Technology Blog Outreach E-commerce Search

Editor's Notes

  • #13 Some Facebook Stats • 101MM visitors +305% Y/Y (67MM+ active users), 20B minutes (#4 globally behind Yahoo!, Live,and YouTube), +363% Y/Y; 250K new registrations per day since 1/07; >50% of active users return daily (Facebook 3/08, comScore 1/08) • 55K+ regional / work-related / collegiate / high school networks (>50% outside of college); Fastest growing demographic is those 25+ years old; 85% market share of 4-year US universities (Facebook 3/08) • 14MM+ photos uploaded daily; 6MM+ active user groups on site (Facebook 3/08) • Top non-US active users: UK (8MM+), Canada (7MM+), Turkey, Australia, France, Sweden, Norway, Columbia, and South Africa (Facebook 3/08) Source: comScore global 1/08, Facebook 3/08, Morgan Stanley Research
  • #16 Recognize need for site with ecommerce as a way to connect with customers. Often, emphasis is placed on building out the site. Post-launch, sales goals are not reached. E-Commerce is not a ‘Build it and They Will Come’ activity Integrated New Media Strategy will maximize your ecommerce investment by driving shoppers to (and back to) your site.