Shortly after working with Robin Chan’s startup, Operator.com, in 2016, I led this brown-bag style talk titled “New Directions in User Experience” at the meetup for PDX BOTS. I wish I had recorded the talk!
Have you always wondered how chatbots work and what possible use cases they have? Go through our insightful report and feel free to contact us in case you want to know more!
An Introduction to Chatbots - Cedex Technologies LLPKiran Krishnan
Mahroof K is a technology enthusiast & business analyst. He co-founded Cedex Technologies LLP. He holds a Masters Degree in Computer Application from College of Engineering, Trivandrum, and also holds an MBA.
* Introduction to chatbots
* Evolution of chatbots
* Potential of chatbots
* How can businesses benefit from chatbots?
* How can Messenger chatbots be used for marketing?
* Why is Chatbots such a big opportunity?
https://www.cedextech.com/chatbot-development
ChatBots, once the product of inventive sci-fi writers (such as Arthur C. Clarke’s HAL, the “sentient” computer), may be one of the most useful customer service inventions for business of modern times.
While computers, software and the myriad of apps that have been produced (is there an app for that?) have greatly improved many areas of the customer experience, the one thing often lacking is the personal, “human” touch that people crave.
How ChatBot Work? | What Is Chatbot? | List Of Chatbot | Complete Chatbot Guide Harikrishna Kundariya
In 2019, more than 1.4 Billion businesspeople Use Messaging Apps like chatbots. And now we all know The chatbot represents the business if it's communicating with the customer; consequently, from an advertising viewpoint, it is an ideal embodiment of new construction. Thus do you one of the people who want to grow your business with chatbot development or need to know about what is chatbot? How does chatbot work? Then read this guide about complete chatbot development.
Chatbots, and how will Microsoft help us with this?PVS-Studio
This overview article is devoted to the study of a trend which is growing rapidly in popularity in the IT industry - chatbots, and the role of Microsoft in their development process. The article will cover the history of chatbots, peculiar properties of bots, the main, and also some unexpected spheres of their application, perspectives and technology limits.
We have deliberately chosen Microsoft as the main platform for comparative research. The company does a lot of work in the field of promotion and development of intelligent bots. One of the main steps in this direction is a framework for creation of custom bots Microsoft Bot Framework platform - independent and open source; Microsoft presented it at the Build 2016 exhibition.
The Chatbots Are Coming: A Guide to Chatbots, AI and Conversational InterfacesTWG
2016 is the year of all things conversational. Chatbots, suddenly, are everywhere. Driven by the explosion in popularity of messaging apps like Kik, Slack and Facebook Messenger, chatbots are quickly becoming a core part of the software product mix.
So does your business need a chatbot? This deck will help you understand the massive opportunity for companies who are bold enough to start building chatbots of their own.
(Already au fait with chatbots and looking for a software team to help you with yours? Skip to slide 47 to see some of the chatbots we've built at TWG for our clients and ourselves.)
Have you always wondered how chatbots work and what possible use cases they have? Go through our insightful report and feel free to contact us in case you want to know more!
An Introduction to Chatbots - Cedex Technologies LLPKiran Krishnan
Mahroof K is a technology enthusiast & business analyst. He co-founded Cedex Technologies LLP. He holds a Masters Degree in Computer Application from College of Engineering, Trivandrum, and also holds an MBA.
* Introduction to chatbots
* Evolution of chatbots
* Potential of chatbots
* How can businesses benefit from chatbots?
* How can Messenger chatbots be used for marketing?
* Why is Chatbots such a big opportunity?
https://www.cedextech.com/chatbot-development
ChatBots, once the product of inventive sci-fi writers (such as Arthur C. Clarke’s HAL, the “sentient” computer), may be one of the most useful customer service inventions for business of modern times.
While computers, software and the myriad of apps that have been produced (is there an app for that?) have greatly improved many areas of the customer experience, the one thing often lacking is the personal, “human” touch that people crave.
How ChatBot Work? | What Is Chatbot? | List Of Chatbot | Complete Chatbot Guide Harikrishna Kundariya
In 2019, more than 1.4 Billion businesspeople Use Messaging Apps like chatbots. And now we all know The chatbot represents the business if it's communicating with the customer; consequently, from an advertising viewpoint, it is an ideal embodiment of new construction. Thus do you one of the people who want to grow your business with chatbot development or need to know about what is chatbot? How does chatbot work? Then read this guide about complete chatbot development.
Chatbots, and how will Microsoft help us with this?PVS-Studio
This overview article is devoted to the study of a trend which is growing rapidly in popularity in the IT industry - chatbots, and the role of Microsoft in their development process. The article will cover the history of chatbots, peculiar properties of bots, the main, and also some unexpected spheres of their application, perspectives and technology limits.
We have deliberately chosen Microsoft as the main platform for comparative research. The company does a lot of work in the field of promotion and development of intelligent bots. One of the main steps in this direction is a framework for creation of custom bots Microsoft Bot Framework platform - independent and open source; Microsoft presented it at the Build 2016 exhibition.
The Chatbots Are Coming: A Guide to Chatbots, AI and Conversational InterfacesTWG
2016 is the year of all things conversational. Chatbots, suddenly, are everywhere. Driven by the explosion in popularity of messaging apps like Kik, Slack and Facebook Messenger, chatbots are quickly becoming a core part of the software product mix.
So does your business need a chatbot? This deck will help you understand the massive opportunity for companies who are bold enough to start building chatbots of their own.
(Already au fait with chatbots and looking for a software team to help you with yours? Skip to slide 47 to see some of the chatbots we've built at TWG for our clients and ourselves.)
Using artificial intelligence and more specifically bots, in social media, communicating with customers and what its impact will be for humans in customer service.
17 things you don't know about chatbots - Why and How to Start?WUZZUF
*What is a chatbot?
*17 things you don’t know about Chatbot design
* How to Build a Bot: (WUZZUF Case Study)
* Chatbot Tools
Delivered at Mashable Social Media Day Egypt July 2017 by
Mourad Salih | WUZZUF Product Marketing Manager
17 things you don't know about chatbots- why and how to start.mourad salih
This presentation is informative about bots and some chatbots facts. Why design chatbot for your business?
How to design a chat bot? what are the tools you would need?
Designing a chatbot with a zero line of code.
A case study on WUZZUF Bot.
Leverage Turnstyle Analytics with GuestEngine's Conversational Assistants (Chatbots) to automate the perfect guest experience. Chatbots provide a digital Maitre'd that guides a customer during and after their dining experience.
How to Build a Chatbot with Tom Martin, Founder of LawDroidThomas G. Martin
Thinking a chatbot can help your clients? Learn how the basics to building your own chatbot that can screen clients or complete documents, all while syncing with your Clio account. Tom Martin, creator of LawDroid corporate filings, shares his expertise in building your own chatbot in this hands-on session.
Chat bots are huge now. But do you know what is driving their growth and how they work?
We explore the technology behind today's bots, and actionable steps that brands need to think about to make the most of this new development.
The Chatbot Imperative: Intelligence, Personalization and Utilitarian DesignCognizant
To boost business outcomes and deliver superior experiences, chatbots must quickly deliver responses that speak directly to individual human needs and apply meaningful responses to evolving requirements over time.
An Implementation of Voice Assistant for Hospitalitysipij
Voice user interface has gained popularity in the recent years. A chatbot is a machine with the ability to answer automatically through a conversational interface. Instead of using mouse and keyboards as input and screen as output, a chatbot with extra voice user interface feature improve the system and enhance the user experience. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or artificial intelligence (AI) devices transform humancomputer bidirectional interactions that allow users to navigate an interactive voice response (IVR) system with their voice generally using natural language. In this paper, we focus on voice based chatbots for mediating interactions between hotels and guests from both the hospitality technology providers’ and guests’ perspectives. A hotel web application with voice user interface was implemented which provides voice input/output interface to enhance the user experience. Speech recognition component was used to dictate the user voice input to text. Speech synthesis API was used for text to voice conversion. A closed domain question answering (cdQA) Natural Language Processing (NLP) solution was used for processingof query and return the best answer possible.
An Implementation of Voice Assistant for Hospitalitysipij
Voice user interface has gained popularity in the recent years. A chatbot is a machine with the ability to
answer automatically through a conversational interface. Instead of using mouse and keyboards as input
and screen as output, a chatbot with extra voice user interface feature improve the system and enhance the
user experience. A chatbot is considered as one of the most exceptional and promising expressions of
human computer interaction. Voice-based chatbots or artificial intelligence (AI) devices transform humancomputer bidirectional interactions that allow users to navigate an interactive voice response (IVR) system
with their voice generally using natural language. In this paper, we focus on voice based chatbots for
mediating interactions between hotels and guests from both the hospitality technology providers’ and
guests’ perspectives. A hotel web application with voice user interface was implemented which provides
voice input/output interface to enhance the user experience. Speech recognition component was used to
dictate the user voice input to text. Speech synthesis API was used for text to voice conversion. A closed
domain question answering (cdQA) Natural Language Processing (NLP) solution was used for processingof
query and return the best answer possible.
With lower budgets and staff available, chatbots may be the future of Extension support. Learn how we built our own Extension chatbot called "veggiebot" to help answer questions from the public.
Bot Boom: What marketers need to know about chatbots now - Erin Bury - Tech F...BookNet Canada
Chatter about chatbots reached a fever pitch in 2016, with brands including Sephora, Taco Bell, and KLM jumping on the bot bandwagon. This presentation is designed for marketers and entertainment brands who are struggling to understand how to use bots for their business, highlighting what they are, why they’ve become so popular, and how to leverage them for customer service, content delivery, e-commerce, promotions, and branding. It also highlights a case study of TIFFBOT, a movie-loving chatbot built in partnership with the Toronto International Film Festival, offering takeaways for marketers based on its success.
Using artificial intelligence and more specifically bots, in social media, communicating with customers and what its impact will be for humans in customer service.
17 things you don't know about chatbots - Why and How to Start?WUZZUF
*What is a chatbot?
*17 things you don’t know about Chatbot design
* How to Build a Bot: (WUZZUF Case Study)
* Chatbot Tools
Delivered at Mashable Social Media Day Egypt July 2017 by
Mourad Salih | WUZZUF Product Marketing Manager
17 things you don't know about chatbots- why and how to start.mourad salih
This presentation is informative about bots and some chatbots facts. Why design chatbot for your business?
How to design a chat bot? what are the tools you would need?
Designing a chatbot with a zero line of code.
A case study on WUZZUF Bot.
Leverage Turnstyle Analytics with GuestEngine's Conversational Assistants (Chatbots) to automate the perfect guest experience. Chatbots provide a digital Maitre'd that guides a customer during and after their dining experience.
How to Build a Chatbot with Tom Martin, Founder of LawDroidThomas G. Martin
Thinking a chatbot can help your clients? Learn how the basics to building your own chatbot that can screen clients or complete documents, all while syncing with your Clio account. Tom Martin, creator of LawDroid corporate filings, shares his expertise in building your own chatbot in this hands-on session.
Chat bots are huge now. But do you know what is driving their growth and how they work?
We explore the technology behind today's bots, and actionable steps that brands need to think about to make the most of this new development.
The Chatbot Imperative: Intelligence, Personalization and Utilitarian DesignCognizant
To boost business outcomes and deliver superior experiences, chatbots must quickly deliver responses that speak directly to individual human needs and apply meaningful responses to evolving requirements over time.
An Implementation of Voice Assistant for Hospitalitysipij
Voice user interface has gained popularity in the recent years. A chatbot is a machine with the ability to answer automatically through a conversational interface. Instead of using mouse and keyboards as input and screen as output, a chatbot with extra voice user interface feature improve the system and enhance the user experience. A chatbot is considered as one of the most exceptional and promising expressions of human computer interaction. Voice-based chatbots or artificial intelligence (AI) devices transform humancomputer bidirectional interactions that allow users to navigate an interactive voice response (IVR) system with their voice generally using natural language. In this paper, we focus on voice based chatbots for mediating interactions between hotels and guests from both the hospitality technology providers’ and guests’ perspectives. A hotel web application with voice user interface was implemented which provides voice input/output interface to enhance the user experience. Speech recognition component was used to dictate the user voice input to text. Speech synthesis API was used for text to voice conversion. A closed domain question answering (cdQA) Natural Language Processing (NLP) solution was used for processingof query and return the best answer possible.
An Implementation of Voice Assistant for Hospitalitysipij
Voice user interface has gained popularity in the recent years. A chatbot is a machine with the ability to
answer automatically through a conversational interface. Instead of using mouse and keyboards as input
and screen as output, a chatbot with extra voice user interface feature improve the system and enhance the
user experience. A chatbot is considered as one of the most exceptional and promising expressions of
human computer interaction. Voice-based chatbots or artificial intelligence (AI) devices transform humancomputer bidirectional interactions that allow users to navigate an interactive voice response (IVR) system
with their voice generally using natural language. In this paper, we focus on voice based chatbots for
mediating interactions between hotels and guests from both the hospitality technology providers’ and
guests’ perspectives. A hotel web application with voice user interface was implemented which provides
voice input/output interface to enhance the user experience. Speech recognition component was used to
dictate the user voice input to text. Speech synthesis API was used for text to voice conversion. A closed
domain question answering (cdQA) Natural Language Processing (NLP) solution was used for processingof
query and return the best answer possible.
With lower budgets and staff available, chatbots may be the future of Extension support. Learn how we built our own Extension chatbot called "veggiebot" to help answer questions from the public.
Bot Boom: What marketers need to know about chatbots now - Erin Bury - Tech F...BookNet Canada
Chatter about chatbots reached a fever pitch in 2016, with brands including Sephora, Taco Bell, and KLM jumping on the bot bandwagon. This presentation is designed for marketers and entertainment brands who are struggling to understand how to use bots for their business, highlighting what they are, why they’ve become so popular, and how to leverage them for customer service, content delivery, e-commerce, promotions, and branding. It also highlights a case study of TIFFBOT, a movie-loving chatbot built in partnership with the Toronto International Film Festival, offering takeaways for marketers based on its success.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
3. Meet The Bots
Command Line Bots (ex. Unix)
Chatbots (two-way convo, no human.)
Personal Assistant Bots (ex. to follow)
4. Apps in Chat v. Chat in App
Chat In App: using conversation in-app.
Apps In Chat: using apps/bots in popular chat
platforms.
Notes:
- Discoverability
- Time-ordered view of conversation
6. Personal Assistance
How are bots used in the personal assistance space?
- To help client define the activity.
- To provide conversation while human assistance is
sought.
7. FB Messenger Bots
- Messenger allowing businesses to interact with
clients via chatbots.
- Example: Facebook’s in-app anonymous chat
service: Chatible
12. FB Messenger: Operator
Operator’s ShoeBot
- There are a lot of types of shoes.
- The human needs to know: style, size, color, brand,
and any other relevant information to find the
client’s shoes.
19. 7Cups “Noni” - The Friendly Bot
Attributes:
- Noni is a “Queue Bot”.
- Provides a conversation relevant to what the client would
like to engage in, i.e. therapy services.
- Gives the client something to do while they wait to be
connected to a person.
- Gives options, including STOP.
- Connects with the client in a way that demonstrates the
mission & professionalism of 7Cups.
20. Sensay: Awesome Humans
- SMS text service
- Finds “awesome humans” to help you find what
you’re looking for.
- Ask anything.
- Invite only.
23. Others:
- Kikbot.
- Chris Messina. The Year of Conversational Commerce
- Partyline: “The future is one simple interface.”
- Erika Hall: “[We are] rapidly approaching a future where humans text other
humans and only speak aloud to computers.”
- #Finchat
- Robin Chan. Uber + Operator. Scale.
- Chris Messina. The Year of Conversational Commerce
- Partyline: “The future is one simple interface.”
Future:
