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17 Things You Don't Know About Chatbots
-Why And How To Start?-
Mourad Salih
Product Marketing Manager - WUZZUF
May
A Robot or a Unicorn?
What is a chatbot?
17 things you
don’t know
about Chatbot
design!
They’ve Been Around
Longer Than the
Millennials
Her is for real!
-Xiaoice-
(40 million users on Weibo)
Tay(Microsoft’s Twitter bot) was shut
down the service only 16
hours after its launch
-March 23, 2016-
Zo -Microsoft(again!)- comes in
December 2016 with lots of
learning .. Not really!
M -Facebook Siri- is so
smart because it
cheats!
“Everysinglebot on the market,includingmine,was rule-based,andyou knowthatonedayyou’llreacha
ceilingand never go through,”says Lebrun.“Our childrendon’tworkwith rules or scripts,and onedaythey
becomesmarterthan you.”
Chatbots Will Be
Indistinguishable From
Humans by 2029
-Ray Kurzwei-
Back in 2013, Mitsuku
won the Loebner Prize
and Siri placed 14th!
-Turing Test-
The Most Popular
Chatbot: Poncho
-ChatBottle-
The 10 Most Popular
Words Users Send to
Chatbots
“Hey”, “Hi”, “Hi”,
“Hello”, “Hello
How are you?”,
“How’s it going
“Help”
“Are you real?”, “Are
you a human or a
bot”?”
“Tell me a joke,”
“Can you tell a
joke?”
Rude words—such as
“F*uck”, “F*uck you”,
“Fucker”, “You suck”, “I
hate
“Love you,” “Luv
u.”
Tops 100 Brand Bots
Chatbots will-Probably- kill
the apps!
You can Develop a bot
with a zero line of code !
51% of consumers want
businesses to be available
24/7
(The 2016 Mobile Messaging Report)
Best Chatbot Apps powered
by AI
Mitsuku Cleverbot
Duolingo BOTSTER
Poncho Swelly
Elves Azkarbot
Hirehunt WUZZUF
For the first time ever
people are using
messenger apps more
than they are using
social networks.
Messenger has more than
100,000 bots
(Last September it was only 33,000)
Average time saving per chatbot inquiry
when compared with traditional call
centers is 4+ minutesin chatbots for
the banking & healthcare sectors. By 2022
$8 billion in cost savings is expected.
How to Build a Bot?
(WUZZUF Case Study)
1. Design (Scope, use cases, Users, Personality and conversational UX)
2. Development (Coding? No coding?)
3. Making your bot SMART (NLP & AI)
4. Analyze
5. Publish & Get Exposure
Tools to build
chatbots!
1. BotSociety
2. BotPreview
3. BotMock
4. Botframe
Design Mockups
1. Pandora
2. Microsoft Bot Framework
3. Chatfuel
4. Recast.ai
5. Motion.ai
6. Flowxo.com
Build & Deploy
1. Api.ai (Google)
2. Wit.ai (Facebook)
3. Watson (IBM)
4. LUIS (Microsoft)
5. Lex (Amazon)
6. Botkit
7. Botwiki
NLP & AI
1. Botanalytics
2. Dashbot
3. Chatbase
4. Botlytics
5. Botmetrics
Analytics
top blogs
Chatbots Life
ChatbotMagazine
ChatbotWeekly
Thanks for Listening!

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17 things you don't know about chatbots - Why and How to Start?

Editor's Notes

  1. https://www.youtube.com/watch?v=WnzlbyTZsQY
  2. 147 total predictions - accuracy rate comes to 86%. Hired by Lary Page ib 2012 to lead the AI team.
  3. Turing Test: if a machine can fool a human and make the humans believe it is a human, the machine passes the test
  4. https://www.youtube.com/watch?v=WnzlbyTZsQY