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By: Lanny Geffen, Vice President UX & Design, Digiflare
Neural Coupling a.k.a.
Storytelling
Follow me: @lgeffen
I am a designer…
Part I
Most people think…
http://goo.gl/Fe83lW
Empathy
Intent
Experience
Richie Parker
Richie Parker
Empathy
Intent
Experience
“There were always things around the
house that made it so I didn’t need to ask
for someone’s help.”
Intent
“An incredible sense
of freedom”
Empathy
Intent
Experience
“First they ignore you,
then they laugh at you,
then they fight you,
then you win.”
The power of story
Part II
Maasai
Aristotle
Beginning Middle End
Pity Fear Catharsis
Phenethylamine
(PEA)
Brain Hack
Part III
The Story Telling API
Dr. Paul Zak
Neuroeconomist
http://youtu.be/DHeqQAKHh3M
2 Primary emotions were elicited:
Distress + Empathy
What do you feel after the story ?
?
Cortisol
(focuses our attention)
Oxytocin
(care, connection, empathy)
Those who produced
Oxytocin & Cortisol
gave generously
Could they predict who
would give money?
Ran the experiment
again, track distress and
empathy response…
Theory of Mind!
(understanding what
others are doing)
Oxytocin Areas!
(make us feel empathy)
80% Accuracy
Who would donate money
The amount of Oxytocin released
predicted how much money
people would share with a
stranger or charity.
Only some stories
succeeded
Gustav Freytag
Playwright / Scholar
Exposition
“Freytag Pyramid”
Rising
ActionInciting Incident
Falling
Action
Climax
Dénouement
Resolution
Universal Story Structure
Stories [that follow the Universal
Story Structure] are powerful and
actually change the way our brains
work, and our brain chemistry
Telling Your Story
Part IV
Nancy Duarte
Presentation Designer
Storytelling Triangle
Story
AudienceStoryteller
What is
What
could be
What is
What
could be
What is
What
could be
What is
New bliss
(new reality)
Orators Story Pattern
August 28, 1963
from the Lincoln Memorial on the Mall, in Washington
DC during the 'March on Washington'
Martin Luther King Jr.
American Civil Rights Leader
Summarize the Hack
CONCKUSION
Use the tools of design:
empathy, intent, experience to
understand your audience.
Be brave
Use the universal story structure to
release oxytocin & cortisone
Involve your audience in the story:
It has to become their story
Ignite your ideas
Change the world…
(just a little bit)
Thank You
Follow me on Twitter
@lgeffen

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Neural Coupling and Storytelling with Lanny Geffen