This is one of the talks I gave at GDCOnline 2010. It is about how to meet and network with people at a game conference and was voted the #4 best talk at the conference.
Customer Service, Compassion, and ComputersDon Crawley
Learn the five principles of IT customer service, plus emotional intelligence, how to deal with difficult customers, how to say "no" without alienating your customer, and stress management for IT professionals in this deck based on the one-day seminar "Customer Service, Compassion, and Computers: Making Them Work Together to Enhance Customer Relationships."
Build A Better Team With Improv - OSCON 2012Wade Minter
The slides from the TeamSnap "Build A Better Team with Improv" three-hour tutorial at OSCON 2012 in Portland, OR. Covers the basics of the exercises that the group performed.
How to Deal with Difficult End Users and Other CustomersDon Crawley
Learn techniques for dealing with difficult people, especially when they're your end users or clients. Learn how to handle talkative customers or dishonesst customers. Also, learn when and how to fire a customer. (Presented at IT Nation Explore 2019)
Customer Service, Compassion, and ComputersDon Crawley
Learn the five principles of IT customer service, plus emotional intelligence, how to deal with difficult customers, how to say "no" without alienating your customer, and stress management for IT professionals in this deck based on the one-day seminar "Customer Service, Compassion, and Computers: Making Them Work Together to Enhance Customer Relationships."
Build A Better Team With Improv - OSCON 2012Wade Minter
The slides from the TeamSnap "Build A Better Team with Improv" three-hour tutorial at OSCON 2012 in Portland, OR. Covers the basics of the exercises that the group performed.
How to Deal with Difficult End Users and Other CustomersDon Crawley
Learn techniques for dealing with difficult people, especially when they're your end users or clients. Learn how to handle talkative customers or dishonesst customers. Also, learn when and how to fire a customer. (Presented at IT Nation Explore 2019)
Using the skills from the Dale Carnegie course such as finding out what your audience wants and helping them get it can improve your professional and personal life.
#FollowTheFear: Do Things That Scare YouAnn Handley
I used to think that being afraid of everything was a weakness. Then I learned how to use fear to my advantage. Here's how. This is an annotated version of a talk I gave at Hubspot's INBOUND event.
Eight Ways to Make Your Learners Fall in LoveCammy Bean
So much eLearning just makes people want to break up with their training departments. How can you turn that relationship around and get people to fall in love with eLearning? Try one of these eight smooth moves you can use to win their hearts and minds (plus an extra special bonus move to really get that lovin' feeling going strong.) Love really is the answer.
WIP_101 Things I learned in Worksearch 2.0Aaron Downes
First created in 2011, I shared this with the network as a compilation of all the things I have learned working with them and working on my own Worksearch.
The thrills and spills of presenting and workshopsOliver Feldwick
Just a little presentation I've written about writing presentations, presenting them, running workshops and generally doing work (hopefully better).
I used it for an internal session at work but figured I'd share it.
Using the skills from the Dale Carnegie course such as finding out what your audience wants and helping them get it can improve your professional and personal life.
#FollowTheFear: Do Things That Scare YouAnn Handley
I used to think that being afraid of everything was a weakness. Then I learned how to use fear to my advantage. Here's how. This is an annotated version of a talk I gave at Hubspot's INBOUND event.
Eight Ways to Make Your Learners Fall in LoveCammy Bean
So much eLearning just makes people want to break up with their training departments. How can you turn that relationship around and get people to fall in love with eLearning? Try one of these eight smooth moves you can use to win their hearts and minds (plus an extra special bonus move to really get that lovin' feeling going strong.) Love really is the answer.
WIP_101 Things I learned in Worksearch 2.0Aaron Downes
First created in 2011, I shared this with the network as a compilation of all the things I have learned working with them and working on my own Worksearch.
The thrills and spills of presenting and workshopsOliver Feldwick
Just a little presentation I've written about writing presentations, presenting them, running workshops and generally doing work (hopefully better).
I used it for an internal session at work but figured I'd share it.
This presentation helps us to look at professional networking from a more friendly and informal perspective. What works when you're looking for a job? What doesn't work?
The presentation starts off with a set of premises such as 'a friend is more likely to help you than a non-friend when looking at your resume' - a set of facts/assumptions that help drive the argument of corporate pick-up lines forward. We then discuss a set of lines that were used successfully to start a normal conversation, and we look at the common elements that help us start conversation with complete strangers. This can, in essence, be used to create new friendships (note 'friendships' rather than 'professional connections') which lead to new and exciting opportunities.
Top 10 Powertips for Speaking with PassionRae Stonehouse
Have you noticed audience members snoring during your presentations?
Have you been thinking that your audience has been agreeing with you when they are really dozing off?
Have you been advised that your presentations need more life?
Rae Stonehouse DTM aka Mr. Emcee provides sage advise on how to add passion to your presentations.
Conference presentations are the moment to share your results, and to connect with researchers about future directions. However, presentations are often created as an afterthought and as a result they are often not as exciting as they could be.
In this slidedeck Felienne Hermans shares hands-on techniques to engage an audience.
The talk covers the entire spectrum of presenting: we start with advice on how to structure a talk and how to incorporate a core message into it. Once we have addressed the right structure for a talk, we will work on adding stories and arcs of tension to your presentation. Finally, to really perform as a presenter, we will talk about how slide design and body language can support your presentation.
There is a science and an art to sparkling conversations. In this guide, you'll learn the basics of Conversations 101:
- My 25 Favorite Conversation Starters
- How to Talk to Strangers (in a good way)
- The Best Way to Create Conversational Sparks
- The ‘Eyebrow’ Trick (it sounds weird, and it is, but it’s EXTREMELY helpful)
- The Art of a Graceful Exit
"Yes, and...": What Agencies Can Learn from ImprovYoung & Rubicam
Y&R Canada’s SVP and Strategic Planning Director Kasi Bruno – who recently completed her first improv class, and Sulaiman Beg, Director of Global Digital and Social Communications – who is a performer at the Magnet Theater in New York highlight some of their key improv learnings that will make agencies more innovative and effective as brand champions.
How to give an extraordinary Presentation ?Moulik .
This is my first presentation I am uploading here on slideshare..
I created this one to help the audience (class mates in my case) in giving a better presentation.
I taught'em the basic rules of presentation.
I.e.
1.Selecting a presentation.
2.Making an effective .ppt
3.Delivery
And it is inspired by J.Douglas Jefferys.
Use 3FE, The Critical Thinker's Tool for Motivational Empowerment in order to Lock The Job and claim your career, courtesy of BDPA Atlanta President, UNITE Founder, author, speaker, and inventor, D.S. Brown
These slides were presented by me at Ignite Hyderabad. To make it easy for you, I have added a gist of what I said on every slide in the black rectangular box.
Testimonials and Positive References Add Strength to your ApplicationsEmployment Crossing
Harrison believes that reality is something that is quite subjective and providing testimonials can be of tremendous benefit to convince someone of your way of thinking. If you employ this tool, you will have many more interviews than your competitors.
To Sell is Human training for real estate agents based on Dan Pink's book and adapted for our industry. Part of the BloomTree Master Series training provided to our agents.
Exploring Career Paths in Cybersecurity for Technical CommunicatorsBen Woelk, CISSP, CPTC
Brief overview of career options in cybersecurity for technical communicators. Includes discussion of my career path, certification options, NICE and NIST resources.
New Explore Careers and College Majors 2024Dr. Mary Askew
Explore Careers and College Majors is a new online, interactive, self-guided career, major and college planning system.
The career system works on all devices!
For more Information, go to https://bit.ly/3SW5w8W
Resumes, Cover Letters, and Applying OnlineBruce Bennett
This webinar showcases resume styles and the elements that go into building your resume. Every job application requires unique skills, and this session will show you how to improve your resume to match the jobs to which you are applying. Additionally, we will discuss cover letters and learn about ideas to include. Every job application requires unique skills so learn ways to give you the best chance of success when applying for a new position. Learn how to take advantage of all the features when uploading a job application to a company’s applicant tracking system.
MISS TEEN GONDA 2024 - WINNER ABHA VISHWAKARMADK PAGEANT
Abha Vishwakarma, a rising star from Uttar Pradesh, has been selected as the victor from Gonda for Miss High Schooler India 2024. She is a glad representative of India, having won the title through her commitment and efforts in different talent competitions conducted by DK Exhibition, where she was crowned Miss Gonda 2024.
Jill Pizzola's Tenure as Senior Talent Acquisition Partner at THOMSON REUTERS...dsnow9802
Jill Pizzola's tenure as Senior Talent Acquisition Partner at THOMSON REUTERS in Marlton, New Jersey, from 2018 to 2023, was marked by innovation and excellence.
Leadership Ambassador club Adventist modulekakomaeric00
Aims to equip people who aspire to become leaders with good qualities,and with Christian values and morals as per Biblical teachings.The you who aspire to be leaders should first read and understand what the ambassador module for leadership says about leadership and marry that to what the bible says.Christians sh
6. A Few Caveats
All of this is just my opinion
You need to use your own judgement
Everything is on a case-by-case basis
A lot of this will seem obvious
8. Meeting People in the Industry
#1 Way to Meet Game Developers
Attend the
Game Developers Conference!
Congratulations!!!
9. Meeting People in the Industry
#1 Way to Meet Game Developers
But being at GDC only really means that you’re
around game developers.
You need to walk up and say “Hi”
But you need to pick the right time
10. Meeting People in the Industry
The WRONG Times to Say Hello
When They’re Talking With Friends
When They’re Obviously Busy
When They’re Covertly Busy
When You Don’t Have Something to
Bring to the Conversation
11. Meeting People in the Industry
The Right Times to Say Hello
When They’re Working At the GDC Expo
Plus: They’re a captive audience!
Plus: They’re there to talk to people!
Minus: They’ve been a captive audience all day
After their talk
Plus: Many great developers will be speakers
Plus: You have something to talk about
Minus: So does everyone else
12. Meeting People in the Industry
The Right Times to Say Hello
At a GDC Party
Plus: They might actually have time to talk
Plus: They’re there to talk to people!
Minus: They might not be there to talk to you
13. Meeting People in the Industry
The Very Best Time to Say Hello
When Someone Introduces You
Plus: You’ve got an in!
Plus: You’ve got something in common!
Caveat: Someone is vouching for you
Do NOT make them look bad
Seriously, DO NOT MAKE THEM LOOK BAD!
14. Meeting People in the Industry
The Right Times to Say Hello
In All of these Cases, you want to:
Be Courteous
Be Concise
Demonstrate Respect for Others
Don’t be a Foamer
Be Excited to Meet Everyone
Have Something to Bring to the Table
15. Meeting People in the Industry
The Right Times to Say Hello
And all of this is because:
People are Perceptive
People have Long Memories
16. Meeting People in the Industry
Be Courteous
You don’t need to say “sir” or “ma’am”
But you also shouldn’t use their first name
until they’ve given it to you
Be polite and pay attention
to body language
17. Meeting People in the Industry
Be Concise
Game Developers are Very Busy People
Introduce yourself
Say what you want to say
Don’t trap anyone
18. Meeting People in the Industry
Demonstrate Respect for Others
Treat others as you would like to be treated
Everyone behind you in line also wants
to meet the person you’re talking to
And the person you’re talking to knows this
19. Meeting People in the Industry
Don’t be a Foamer
Walt Disney Imagineering
( well, not really )
20. Meeting People in the Industry
Don’t be a Foamer
You don’t want to say “I’m a huge fan!”
You really don’t want to say
“I used to love this series, but it’s
been all down hill since...”
It’s better to say something like
“I really enjoyed playing...”
21. Meeting People in the Industry
Don’t be a Foamer
Meeting LeVar Burton
Reading Rainbow
1983 – 2009
Star Trek: TNG
1987 – 1994
22. A Quick Aside
Two Kinds of Networkers
Great Networkers
Find common interests
Develop relationships
Get job offers
Great Connectors
Find common interests between others
Develop relationships for others
Get job offers for other people
23. Meeting People in the Industry
You Should Be Happy To Meet
Everyone
It’s great to meet Will Wright
It’s actually even better meet
the next Will Wright
Talk to Students!
Talk to Volunteers!
Then introduce them to Others.
24. Meeting People in the Industry
Have Something to Bring to the Table
Not meeting Jessica Chobot
Reporter for IGN
Could do a story on USC’s program
Also a beautiful woman
I saw her at PAX
She was alone and bored
But I had nothing to bring
to the table
So I didn’t say hi
25. Meeting People in the Industry
Have Something to Bring to the Table
What can you bring to the table?
Your energy
Your passion
Your fresh perspective
You
Common Interests
27. What Else Should You Bring?
Business Cards
There are a lot of cool things you
can do with the front of a card
28. What Else Should You Bring?
Business Cards
But there is only ONE thing you
should do with the back of a card
Because people need to write
on the back of business cards
30. What Else Should You Bring?
I Carry A Few Strange Things With Me
Mints
Toothpicks
Tape Measure
Pocket Tool
Totem
31. What Else Should You Bring?
What is a Totem?
Definition of Totem:
An animal, plant, or natural object serving as the emblem
of a clan or family
An Object which carries meaning
Because meaning is powerful
33. Following Up
When Should You Follow Up?
Try writing an email about a week or two after the
conference.
Because they are generally
flooded with emails right after
the show.
34. Following Up
How Should You Follow Up?
Hi John, (or Hello Mr. Doe,)
We met a couple of weeks ago after your talk
on ____________. I know you met a number of
people then, so I was the one who _______. We
talked about _________.
I’ve been continually impressed by the work that
your studio has done, and I was wondering if
there was someone there that I could talk to
about an internship.
Who Are You?
The Ask
35. Following Up
How Should You Follow Up?
Thank you very much for your time and for a
great talk.
— Jeremy Gibson
Jeremy R. Gibson
http://interactive.usc.edu
Concise
Full Name
Link to Portfolio
36. Following Up
What if They Don’t Get Back to You?
Wait another couple weeks
Then write them only one more time
39. Interview
Preparation
Questions to Answer:
What would my job be?
On which project would I be working?
What is the company culture?
And you absolutely MUST play some
games made by that studio
If it is available, it is unforgivable to
have not played the game for which
you’re being interviewed
43. Presenting Yourself
What to Wear
Wear something that makes you feel
comfortable.
Wear something that makes them
feel comfortable.
44. Presenting Yourself
What to Wear
For Everyone:
Your clothes should fit
You might need to iron
You want to look professional
Don’t wear a tie
No scraggly facial hair (I was asked to add this)
You’re not going out to a club
You’re not going to a nice dinner
Again, this is just
my opinion
45. Presenting Yourself
Do the Clothes “Make the Man”?
Obviously, you’re being evaluated
on your merits
But, you’re also being evaluated
on your presentability
Additionally, costuming can influence attitude
and behavior
46. Presenting Yourself
Influencing Behavior
You can do several things to inspire
confidence in yourself:
Clean your home
Go shopping for clothes with someone
you think is stylish
Get a hair cut
Stand up straight
49. Presenting Yourself
Attitude Perception Pitfalls
If you have a really close friend,
you can ask them:
Do I sometimes do things that could
be perceived as arrogant?
But only a very good friend
will answer you honestly.
57. What Can You Do Now?
#1 Best Thing You Can Do
Make A Game
58. What Can You Do Now?
Make A Game
Find a Team
Find an Inspiring Idea
Start Making Something
59. What Can You Do Now?
Make A Game
There has never been an easier time
to make a game
Unity is Free
iOS Dev is Basically Free
Android Dev is Free
Facebook Dev is Free
60. What Can You Do Now?
Make A Game
It’s kind of ridiculous how easy it is to make
games these days
I’m not talking about making money
I’m talking about making a portfolio
62. Always Give Your Team Credit
What Can You Do Now?
Chuck Hoover Henry Clay Reister Bryan Cash Howard
Braham
Chris Daniel Sam Spiro Jeremy Gibson
Faculty: Dr. Drew Davidson & Jesse Schell
Not Pictured: Seth Shain & Phil Light
63. What Can You Do Now?
A Few Tips
2D Games are Easier to Make
Find a Tool That Works for You
But Don’t Just Design for You
Play Testing is Critical
64. What Can You Do Now?
A Couple Great Books
Game Design Workshop, 2nd Edition
by Tracy Fullerton and Chris Swain
The Art of Game Design: A Book of Lenses
by Jesse Schell