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MOBILE AND
NONPROFITS
Matt Bowen
MAY 26, 2015
2	
  
WHO WE ARE
• A research & development group
at the American Legacy Foundation.
• We look for ways of using new
technologies to help people quit
smoking and then studying the
effectiveness of these new
interventions
3	
  
WHAT WE’VE MADE (QUICKLY)
We	
  build	
  apps…	
  for	
  science!	
  
4	
  
WHAT WE’VE MADE (QUICKLY)
The apps
• Ubiquitxt, a SMS system to help
people quit smoking
• This is Quitting, a mobile app for
young adults who are trying to quit
◦ Android and iOS hybrid-
mobile app
◦ Responsive Marketing Site
We	
  build	
  apps…	
  for	
  science!	
  
5	
  
WHAT’S THE TEAM LOOK LIKE
• Attractive, youthful, fashionable
• …
6	
  
WHAT’S THE TEAM LOOK LIKE
• Lead by Dr. Amanda Graham, a researcher with multiple NIH-
backed grants
• Team itself is two PMs (one science-y and one technical) and
three devs
◦ Technical background is mostly in traditional CRUD webapps
and content management
◦ Design is partially outsourced, partially done by PMs or PMs
collaborating with devs. No dedicated designers on the team
though.
THE APPS!
8	
  
UBIQUITXT
• An SMS app that walks people
through a plan for quitting and
gives them an outlet when they
have cravings
• According to several studies,
SMS programs do help people
quit in the long run
• Strangely, feels like the simplest
mobile offering in a lot of ways
9	
  
UBIQUITXT
• It's nice because people
actually read their texts. They’re
even better than push
notifications!
• It's simple because there aren't
a lot of display issues or app-
stores
• It's complicated because you
need to respond to really random
things people send you
• It's obviously pretty limited in
what lends itself to being delivered
over SMS
10	
  
THIS IS QUITTING APP
• A mobile app for Android and
(soon) iOS
• Trying to offer both a sense of
community and a variety of
ways to quit smoking
• Been under development for
about a year, just went live on app
stores
11	
  
THIS IS QUITTING APP
• We used web technologies to
build the app --- it is "hybrid
mobile"
• In some ways simpler because
you have some control over the
"browser"
• In a lot of ways much more
complicated than what we're used
to --- very different from
traditional web dev
12	
  
THIS IS QUITTING SITE
• Responsive marketing site for
the app
• Made it so people might find our
app via Google
• Flexes from small phones to big
monitors
• Designed out of house but
implemented internally
13	
  
THIS IS QUITTING SITE
• Pretty much a static site
• Hardest part was getting old
browsers (IE8, IE9) not to choke
on code for the mobile responsive
stuff.
• Responsive because we expect
people to look for our app by
goggling using their phones AND
their desktops
14	
  
APP VS SITE: MAKE AN APP IF…
• You expect people to be coming
back specifically to YOUR
property to solve some problem
◦ For us, quitting smoking
is a process
◦ We expect users to come
back to our app repeatedly
as they try and fail and
finally success
• You have some plan to for
people to find out about your app
(we use ads!)
15	
  
APP VS SITE: MAKE A SITE IF…
• You expect people to find your
resources as they solve a
problem and to not care about
who you specifically are
• Be honest with yourself -- the
reach of the web is incredible, and
if you can leverage it, do!
16	
  
ADD SMS IF…
• You can imagine your program
delivered as a chat bot/choose-
your-own adventure
• You have some method for
signing people up (e.g., an
existing registration process, or in-
person intervention)
• You have a system for delivering
the messages :/
THANK YOU

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Net2 DC Mobile and Nonprofits

  • 2. 2   WHO WE ARE • A research & development group at the American Legacy Foundation. • We look for ways of using new technologies to help people quit smoking and then studying the effectiveness of these new interventions
  • 3. 3   WHAT WE’VE MADE (QUICKLY) We  build  apps…  for  science!  
  • 4. 4   WHAT WE’VE MADE (QUICKLY) The apps • Ubiquitxt, a SMS system to help people quit smoking • This is Quitting, a mobile app for young adults who are trying to quit ◦ Android and iOS hybrid- mobile app ◦ Responsive Marketing Site We  build  apps…  for  science!  
  • 5. 5   WHAT’S THE TEAM LOOK LIKE • Attractive, youthful, fashionable • …
  • 6. 6   WHAT’S THE TEAM LOOK LIKE • Lead by Dr. Amanda Graham, a researcher with multiple NIH- backed grants • Team itself is two PMs (one science-y and one technical) and three devs ◦ Technical background is mostly in traditional CRUD webapps and content management ◦ Design is partially outsourced, partially done by PMs or PMs collaborating with devs. No dedicated designers on the team though.
  • 8. 8   UBIQUITXT • An SMS app that walks people through a plan for quitting and gives them an outlet when they have cravings • According to several studies, SMS programs do help people quit in the long run • Strangely, feels like the simplest mobile offering in a lot of ways
  • 9. 9   UBIQUITXT • It's nice because people actually read their texts. They’re even better than push notifications! • It's simple because there aren't a lot of display issues or app- stores • It's complicated because you need to respond to really random things people send you • It's obviously pretty limited in what lends itself to being delivered over SMS
  • 10. 10   THIS IS QUITTING APP • A mobile app for Android and (soon) iOS • Trying to offer both a sense of community and a variety of ways to quit smoking • Been under development for about a year, just went live on app stores
  • 11. 11   THIS IS QUITTING APP • We used web technologies to build the app --- it is "hybrid mobile" • In some ways simpler because you have some control over the "browser" • In a lot of ways much more complicated than what we're used to --- very different from traditional web dev
  • 12. 12   THIS IS QUITTING SITE • Responsive marketing site for the app • Made it so people might find our app via Google • Flexes from small phones to big monitors • Designed out of house but implemented internally
  • 13. 13   THIS IS QUITTING SITE • Pretty much a static site • Hardest part was getting old browsers (IE8, IE9) not to choke on code for the mobile responsive stuff. • Responsive because we expect people to look for our app by goggling using their phones AND their desktops
  • 14. 14   APP VS SITE: MAKE AN APP IF… • You expect people to be coming back specifically to YOUR property to solve some problem ◦ For us, quitting smoking is a process ◦ We expect users to come back to our app repeatedly as they try and fail and finally success • You have some plan to for people to find out about your app (we use ads!)
  • 15. 15   APP VS SITE: MAKE A SITE IF… • You expect people to find your resources as they solve a problem and to not care about who you specifically are • Be honest with yourself -- the reach of the web is incredible, and if you can leverage it, do!
  • 16. 16   ADD SMS IF… • You can imagine your program delivered as a chat bot/choose- your-own adventure • You have some method for signing people up (e.g., an existing registration process, or in- person intervention) • You have a system for delivering the messages :/