Neogov North Carolina Regional Users Group and Networking

1. Town of Apex, NC
September 17, 2014
Moderated by: Matt Orozco and Jayme Dolan

2. Today’s Agenda
 12:10 - 12:15 Welcome and Agenda Overview
 12:15 – 12:30 Introductions
 12:30 – 1:15 September Enhancement Overview
 1:15 – 2:00 Round Table Discussion
 2:00 – 2:30 Insight Best Practices: One-Step Job
Posting and Automatic Candidate
Referral
 2:30 – 2:40 Questions
 2:40 – 2:45 Wrap up and Goodbye!

3. Introductions
Name
Agency
Title
NEOGOV User since __________
Favorite Feature

4. September Enhancement Overview
Application Status Page – Redesign (ONLINE-566) (9/11/2014)
The Applications & Status page of the application has been redesigned
to improve the view of previously submitted applications, history of the
status for those applications, and to allow for self-scheduling for OHC
Evaluation Steps for those organizations that utilize this feature. When
referred, we now allow jobseekers to see which departments to which
they have been referred and include the requisition number. This
information may be used in a notice to jobseekers about their referral
and any actions necessary on their part, or as a point of reference in
discussing the status of submitted applications. With this
enhancement, when an application has been referred to multiple
requisitions and self-scheduling is used, the applicant will be able to
self-schedule for each requisition to which they have been referred.

5. Navigation: Sign in to Jobseeker Account > select ‘Applications & Status’
from the user drop down menu

6. Additionally, the expand arrow to show application history has been replaced with a
more intuitive ‘History’ link.
Navigation: Sign in to Jobseeker Account >
select ‘Applications & Status’ from the user drop down menu > select ‘History’

7. Jobseeker Help – Improvement (ONLINE-1172) (9/11/2014)
A ‘Help’ link has been added to the menu bar for jobseekers applying through either the
GovernmentJobs.com site or your organization’s career site. The links for Help & Support that
were previously available beneath the Sign In button or on the username dropdown actions have
been removed. This has been done to make access to Help tools more prominent and to improve
jobseekers’ experience with the online application process.
Navigation: GovernmentJobs.com
OR
Your organization’s career site > select a job posting > click ‘Apply’

8. Jobseeker Sign In – Improvement (ONLINE-1171) (COMING
SOON! This feature will be released on September 18th.)
Jobseekers can now login using either their Username or Email address. Quite
often when jobseekers are having difficulty logging in, even after resetting their
password, they are entering their Email address in lieu of their Username. By
adding the ability for jobseekers to login using either, we expect this to
significantly reduce the amount of jobseeker login issues.
Navigation: GovernmentJobs.com > Sign In
OR
Your organization’s career site > select a job posting > click ‘Apply’

9. Updated Browser Compatibility (IS-16736) (9/9/2014)
In March 2014, we announced that we would be discontinuing support for
Internet Explorer 8 for Insight and OHC at the end of August. With that
change, we are now officially supporting the following browsers:
Internet Explorer 9, 10, 11
Firefox 25 and above
If you are using an older version of one of these browsers, it is time to
update. Insight and OHC will continue to work on older browsers, but as we
move forward, we will no longer test features or code to the standards of
older browsers. Eventually some features may stop working if you haven't
upgraded.
In consistency with best practices in the industry and to provide quality
service to our customers, our policy is to support the current release for
both Internet Explorer and Firefox, as well as the previous two versions. For
job applicants, we will continue to support browsers used by 5% or more of
jobseekers.

10. Oral Exam Roster Report – New Report (IS-17727) (9/9/2014)
A new standard report has been created for Oral Exam Rosters. This report functions
much like the existing Test Roster report for Written Exams. It allows you to print a
roster of all candidates scheduled for an Oral Exam for an Exam Plan and filter the
list by Test Location and Test Date. This can be particularly helpful for managing
interview rosters for those larger recruitments where interviews span multiple days
and/or locations. This feature applies only to Oral Exam steps in Insight, not OHC
Evaluation Steps.
Navigation: Reports > Tests > Oral Exam Roster

11. Navigation: Reports > Tests > Oral Exam Roster

12. Ad Hoc Report Builder – New Fields (IS-15311, IS-17730)
(9/9/2014)
Two new fields have been added to the Ad Hoc Report Builder:
Eligible Candidates / Banded Rank
Hires / Position Code (for organizations who have an integration with
Perform/Onboard/HR Core products or another HRIS system)
Single Sign On – Improvements (IS-2458, IS-17388, IS-18114)
(9/9/2014)
For organizations who have a Single Sign On (SSO) integration with NEOGOV,
the following changes have been made:
o Insight Administrators can enter the SSO URL on the Agency Preferences
o Notices sent from NEOGOV that include a link to login will use the SSO URL
designated by the Insight Administrator
o When users logout or time out from Insight or OHC, they will be taken to the
SSO URL

13. Position Integration – Position History Snapshots (IS-17849)
(9/9/2014)
For organizations that have a Position Integration with Perform/Onboard/Core HR
or with another HRIS system, both Requisitions and Hire actions will include a
snapshot of position data at the time of the approval action. A ‘PCN Update’
column has been added with an indicator to alert users if the position data is
currently different than it was at the time that the Requisition or Hire action was
approved. This allows approvers to see the most up-to-date position data during
the approval process and when viewing the information at a later time, users can
view what the position data was at the time of approval compared to what it is
currently.
Navigation: Insight > Requisitions > select a status
OR
OHC > My Requisitions

14. Navigation: Insight > Requisitions > select a status > select a Requisition with PCN
Update indicator
OR
OHC > My Requisitions > select a Requisition with PCN Update indicator

15. Round Table Discussion Topics
 What are some examples of how NEOGOV has helped save you time
and effort in regards to recruitment, onboarding, and / or employee
evaluations?
 How does your agency onboard new hires? What works? What
doesn’t?
 With many public sector employees eligible for retirement in the next 5
years, what is your agency doing to pro-actively fill those upcoming
vacancies?
 How do you encourage your managers and employees to take more
annual evaluations more seriously when merit increases are not being
offered?
 Outside of the currently offered NEOGOV products (Insight, Onboard,
and Perform), what are some other areas where automation could be a
benefit to your agency?

16. Insight Best Practices:
One-Step Job Posting and
Automatic Candidate
Referral

17. What is One-Step?
 Series of enhancements to reduce manual
processing:
 Eliminate App Received step
 Improved job posting page
 Create requisitions from Insight
 Automatically refer applications
 Use some or all of features to streamline recruiting

18. App Received Step Elimination Option
Admin > Configuration Settings > Exam Plan

19. Improved Job Posting Page
 Usability Improvements
 Dropdown lists replaced with easy search & auto-suggest
 Create exam plan from job posting page
 Eliminates duplicate entry of exam plan and posting
fields
 Keeps job number and exam plan number in sync

20. Create Requisitions from Insight
Security Setting:
Admin > Insight Users > Permissions

21. Create Requisitions from Insight
On Requisition List:
Requisitions > select any status

22. Create Requisitions from Insight
On Exam Plan:
CandidateTrack > Exam Plan

23. Automatic Referral of Applications
 How does it work?
• Setting on each exam plan
• Automatically referred when placed on eligible list
• Referred to all open reqs associated to exam plan
• Hiring manager notice sent each time referral is
made

24. Automatic Referral of Applications
Configure the Default Setting:
Admin > Configuration Settings > Exam Plan
Exam Plan Setup:
CandidateTrack > Exam Plan > add or edit an exam plan

25. Questions?

26. Contact Information:
Matt Orozco – Eastern Region Sales Manager
P: (310) 658-5713
E: matt@neogov.com
Jayme Dolan
E: jdolan@neogov.com
http://www.neogov.com
Access the attendee roster here: http://bit.ly/ZSdBO6
@NEOGOV