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Ryan Willett & Kai Hong Yeung
Financial Wellness Project
Agenda
Financial Wellness Project
Project Overview
The Need for Financial Wellness
Industry & Market Analysis
NelNet Analysis
Learning & Gamification
Recommendation
Q & A
Project Overview
22 Articles
22
3
5
10
30
5
3 Textbooks
5 Gamification
Platforms
10 Financial
Wellness
Companies
30 Single
Offering
Companies
5 Companies
with
Gamification
The need of
Financial Wellness
Programs: To
reduce stress and
distractions
Need For Financial Wellness
70% 81% 39%
Said that personal financial
problems have a large
impact on employees
performance.
HR
Professionals
Feel that they are somewhat
responsible for employees
financial wellness.
Company
Managers
Spend 3 or more hours a
week dealing with financial
issues.
Employee
Individual
Reason for All the Stress
70% 24%
Live paycheck by paycheck.
American
Individual
Is used to pay for non-
mortgage debt.
$$$
Take-Home Income
Industry Analysis
Five Forces – Financial Wellness Industry
Intensity of competitive rivalry is HIGH. Many options within each section of financial wellness and several companies that try to bring everything together.
Intensity of
Competitive
Rivalry
Bargaining
Power of
Suppliers
Threat of
New
Entrants
Threat of
Substitute
Products
Bargaining
Power of
Buyers
Low
There is a large pool of supplier such as
insurance companies, banks, investment
firms to dilutes the bargaining power.
Moderately Low
Buyers have a variety of options.
However, not many companies offer one-
stop-shop service.
High
Little to no barriers for entry. The initial
startup cost is low.
Relatively High
Several companies with single offerings.
Let’s look at some
companies that
offer
Financial Wellness
Program
Offerings
80%
Strengths
70%
Weaknesses
30%
FinFit
Provide innovative and comprehensive
financial wellness solutions to workforce.
Offerings
90%
Strengths
80%
Weaknesses
40%
LearnVest
We believe financial planning should be
affordable, accessible, and even delightful.
Offerings
80%
Strengths
90%
Weaknesses
50%
HelloWallet
They offer high-quality, individualized
financial advice to all Americans.
Offerings
50%
Strengths
70%
Weaknesses
60%
Smart Dollar
They give each participant action steps to
build a strong financial foundation.
Market Analysis
Financial Wellness Program
Offerings
30%
Strengths
40%
Weaknesses
60%
McGrawHill Federal Credit
Union
They exceed member's' expectations while
building lifelong relationship.
Offerings
40%
Strengths
50%
Weaknesses
50%
Heartland Institute
They provide a unique, dynamic learning
opportunity in financial education.
Offerings
90%
Strengths
90%
Weaknesses
30%
Financial Finesse
They provide customized financial wellness
programs that they can implement as an
employee benefit.
Offerings
100%
Strengths
90%
Weaknesses
20%
Single Offering Companies
They offer all aspects of a Financial Wellness Program.
Market Analysis
Financial Wellness Program
“Best” in Class – Financial Wellness
Investment Student Loans
• Vanguard Group
• JP Morgan
• SoFi
• Citizens Bank
• ADP
• Fidelity Investments
• State Farm
• MetLife
Insurance Retirement
01
02
03
04
“Best” in Class – Financial Wellness
Financial Planning Mortgage
• Morgan Stanley
• Merrill Lynch
• Caliber Home Loans
• AmeriSave
• Ally Bank
• Bank 5
• Chase
• American Express
Credit Card Banking
05
06
07
08
Here is the analysis
of NelNet in
financial wellness
SWOT Analysis
S W
TO
Strengths
• “Cradle to Grave” business
model in place currently.
• Innovative mind set.
• Strong connection with local
community.
• Agility: Easy to adjust to the
change of environment.
Opportunities
• Currently, programs available are
under supporting individuals
who learn through kinesthetic.
• Programs today do not reach out
to younger markets.
• There is a need for more
financial wellness.
Weaknesses
• Limited scope of knowledge
within personal finance.
• Limited reach directly to
consumers.
Threats
• Low barriers for entry and a high need
for the product have created a
competitive market.
• Without a niche product offerings
within a financial wellness program are
easily imitated.
• Companies in the market currently have
a lot of experience and name
recognition.
Learning &
Gamification
VARK Learning
Kinesthetic
Touching, Practicing,
Roleplay.
Reading/Writing
Written Instructions,
Manuals, Reports,
PowerPoint.
Visual
Video, Graphics, Pictures,
Diagrams, Maps.
Aural
Listening, Speaking, Music.
Retention Learning
Learning Pyramid
Lecture
Reading
Audiovisual
Demonstration
Discussion
Practice Doing
Teach Others
Gamification is the process of engaging and incentivizing individuals in non-game context by using game mechanics.
Defining Gamification
Game
Mechanics
Human Desires
Reward Status Achievement
Self
Expression Competition Altruism
Points     
Levels   
Challenges      
Virtual Goods     
Leaderboards    
Giving & Charity    
Utilizing Gamification
In Financial Wellness
Basic games using point
system only without a game
structure.
Pre-made gamification
platform.
Internally developed simple
interactive game.
Internally developed
advanced game.
Option 1
Option 2
Option 3
Option 4
$
$$
$$$
$$$$
Recommendations
Recommendations
NelNet
Financial
Wellness
Partnering with
Single Offering
Companies.
Utilizing
Gamification
Elements.
Brought in the
Scope to Take
Advantage of
Cradle to Grave
Philosophy.
Q & A

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NelNet

  • 1. Ryan Willett & Kai Hong Yeung Financial Wellness Project
  • 2. Agenda Financial Wellness Project Project Overview The Need for Financial Wellness Industry & Market Analysis NelNet Analysis Learning & Gamification Recommendation Q & A
  • 3. Project Overview 22 Articles 22 3 5 10 30 5 3 Textbooks 5 Gamification Platforms 10 Financial Wellness Companies 30 Single Offering Companies 5 Companies with Gamification
  • 4. The need of Financial Wellness Programs: To reduce stress and distractions
  • 5. Need For Financial Wellness 70% 81% 39% Said that personal financial problems have a large impact on employees performance. HR Professionals Feel that they are somewhat responsible for employees financial wellness. Company Managers Spend 3 or more hours a week dealing with financial issues. Employee Individual
  • 6. Reason for All the Stress 70% 24% Live paycheck by paycheck. American Individual Is used to pay for non- mortgage debt. $$$ Take-Home Income
  • 8. Five Forces – Financial Wellness Industry Intensity of competitive rivalry is HIGH. Many options within each section of financial wellness and several companies that try to bring everything together. Intensity of Competitive Rivalry Bargaining Power of Suppliers Threat of New Entrants Threat of Substitute Products Bargaining Power of Buyers Low There is a large pool of supplier such as insurance companies, banks, investment firms to dilutes the bargaining power. Moderately Low Buyers have a variety of options. However, not many companies offer one- stop-shop service. High Little to no barriers for entry. The initial startup cost is low. Relatively High Several companies with single offerings.
  • 9. Let’s look at some companies that offer Financial Wellness Program
  • 10. Offerings 80% Strengths 70% Weaknesses 30% FinFit Provide innovative and comprehensive financial wellness solutions to workforce. Offerings 90% Strengths 80% Weaknesses 40% LearnVest We believe financial planning should be affordable, accessible, and even delightful. Offerings 80% Strengths 90% Weaknesses 50% HelloWallet They offer high-quality, individualized financial advice to all Americans. Offerings 50% Strengths 70% Weaknesses 60% Smart Dollar They give each participant action steps to build a strong financial foundation. Market Analysis Financial Wellness Program
  • 11. Offerings 30% Strengths 40% Weaknesses 60% McGrawHill Federal Credit Union They exceed member's' expectations while building lifelong relationship. Offerings 40% Strengths 50% Weaknesses 50% Heartland Institute They provide a unique, dynamic learning opportunity in financial education. Offerings 90% Strengths 90% Weaknesses 30% Financial Finesse They provide customized financial wellness programs that they can implement as an employee benefit. Offerings 100% Strengths 90% Weaknesses 20% Single Offering Companies They offer all aspects of a Financial Wellness Program. Market Analysis Financial Wellness Program
  • 12. “Best” in Class – Financial Wellness Investment Student Loans • Vanguard Group • JP Morgan • SoFi • Citizens Bank • ADP • Fidelity Investments • State Farm • MetLife Insurance Retirement 01 02 03 04
  • 13. “Best” in Class – Financial Wellness Financial Planning Mortgage • Morgan Stanley • Merrill Lynch • Caliber Home Loans • AmeriSave • Ally Bank • Bank 5 • Chase • American Express Credit Card Banking 05 06 07 08
  • 14. Here is the analysis of NelNet in financial wellness
  • 15. SWOT Analysis S W TO Strengths • “Cradle to Grave” business model in place currently. • Innovative mind set. • Strong connection with local community. • Agility: Easy to adjust to the change of environment. Opportunities • Currently, programs available are under supporting individuals who learn through kinesthetic. • Programs today do not reach out to younger markets. • There is a need for more financial wellness. Weaknesses • Limited scope of knowledge within personal finance. • Limited reach directly to consumers. Threats • Low barriers for entry and a high need for the product have created a competitive market. • Without a niche product offerings within a financial wellness program are easily imitated. • Companies in the market currently have a lot of experience and name recognition.
  • 17. VARK Learning Kinesthetic Touching, Practicing, Roleplay. Reading/Writing Written Instructions, Manuals, Reports, PowerPoint. Visual Video, Graphics, Pictures, Diagrams, Maps. Aural Listening, Speaking, Music.
  • 19. Gamification is the process of engaging and incentivizing individuals in non-game context by using game mechanics. Defining Gamification Game Mechanics Human Desires Reward Status Achievement Self Expression Competition Altruism Points      Levels    Challenges       Virtual Goods      Leaderboards     Giving & Charity    
  • 20. Utilizing Gamification In Financial Wellness Basic games using point system only without a game structure. Pre-made gamification platform. Internally developed simple interactive game. Internally developed advanced game. Option 1 Option 2 Option 3 Option 4 $ $$ $$$ $$$$
  • 23. Q & A

Editor's Notes

  1. FinFit: “FinFit is dedicated to providing innovative and comprehensive financial wellness solutions to America’s workforce. They identify the unique needs of each individual by offering an array of solutions to guide members through assessing, educating, implementing, and maintaining strong financial health behaviors” (FinFit.com). Product Offerings- PrePaid Card Education Micro Loans Assessment Budgeting Financial Calculators Online Learning Center Legal and Identity Theft Protection Plans Strengths- No cost service Very informative in the education section Provide micro loans for customers at a low interest rate Mobile App is available to manage customer’s account Weaknesses- Loan and prepaid cards are the only products they can generate income. They do not provide an avenue for customers to do any other activities. Website is not well organized
  2. FinFit: “FinFit is dedicated to providing innovative and comprehensive financial wellness solutions to America’s workforce. They identify the unique needs of each individual by offering an array of solutions to guide members through assessing, educating, implementing, and maintaining strong financial health behaviors” (FinFit.com). Product Offerings- PrePaid Card Education Micro Loans Assessment Budgeting Financial Calculators Online Learning Center Legal and Identity Theft Protection Plans Strengths- No cost service Very informative in the education section Provide micro loans for customers at a low interest rate Mobile App is available to manage customer’s account Weaknesses- Loan and prepaid cards are the only products they can generate income. They do not provide an avenue for customers to do any other activities. Website is not well organized