This document discusses negotiation skills. It begins by defining negotiation as when two or more parties with differing views come together to try and reach an agreement. It then outlines various types of negotiations and essential skills like active listening, communication, problem solving and flexibility. The document provides tips for improving negotiation skills such as practicing, seeking feedback, and role playing. It discusses strategies for negotiation including preparing, collaborating and maintaining a positive attitude. Advantages include preventing conflict and building relationships while disadvantages include lack of trust and potential power imbalances. The conclusion states that negotiation skills are valuable for communicating effectively and finding mutually beneficial solutions.

1. TOPIC: NEGOTIATION SKILLS
HARSHINI SELVA.S
2ND M.COM GENERAL
SHIFT-ll

2. CONTENTS
 Introduction
 Types of negotiations
 Essential negotiation skills
 How to improve negotiation skills
 Strategies for negotiation
 Advantages of negotiation
 Disadvantages of negotiation
 Conclusion

3. INTRODUCTION
Negotiation occurs when two or more
people, with differing views, come
together to attempt to reach an
agreement on an issue. It is persuasive
communication or bargaining.
“Negotiation is about getting the best possible deal
in the best possible way.”

4. TYPE OF NEGOTIATIONS
❑ Distributive negotiation
❑ Integrative negotiation
❑ Principled negotiation

5. ESSENTIAL NEGOTIATION SKILLLS
➢ Active listening
➢ Effective communication
➢ Problem-solving
➢ Emotional intelligence
➢ Flexibility and adaptability
➢ Preparation and research

6. HOW TO IMPROVE NEGOTIATION SKILLS
❖ Practice active listening
❖ Seek feedback
❖ Learn from experience
❖ Take courses or workshops
❖ Role-play
❖ Read books

7. STRATEGIE FOR NEGOTIATION
▪ Prepare beforehand
▪ Active listening
▪ Collaborate
▪ Maintain a respectful and positive
attitude
▪ Be flexible

8. ADVANTAGES OF NEGOTIATION SKILLS
 Prevent conflict helps parties reach a common goal and arrive at a
win-win situation.
 Builds better relationships in business are done to achieve certain
goals without impacting the goal of the other party.
 Give effective solutions to help to find out the middle ground for a
problem.

9. DISADVANTAGE OF NEGOTIATION SKILLS
 No guarantee of trust – It cannot be guaranteed that one party will
be acting in the best of the other party.
 Power imbalance- Many times, the individual who is negotiating
may have a power gap.

10. CONCLUSION
Negotiation skills are incredibly
valuable in various aspects of life.
They empower by to communicate
effectively, understand other’s
perspectives, and find mutually
beneficial solutions.